OKIDATA OKIPAGE 10i User manual

ii
As an Energy Star Partner,
Okidata has determined that this
product meets the Energy Star
guidelines for energy efficiency.
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. OKIDATA assumes no
responsibility for the results of errors beyond its control. OKIDATA also
cannot guarantee that changes in software and equipment made by other
manufacturers and referred to in this guide will not affect the applicability
of the information in it. Mention of software products manufactured by
other companies does not necessarily constitute endorsement by
OKIDATA.
Copyright 1998 by OKIDATA. All rights reserved.
Second edition March, 1998.
Written and produced by the OKIDATA Publications Services Dept.
Please address any comments to:
PublicationsServicesDepartment
OKIDATA
532 Fellowship Road
Mount Laurel, New Jersey 08054
http://www.okidata.com
OKIDATA is a registered trademark of Oki Electric Industry Company,
Ltd.; Marque déposée de Oki Electric Industry Company, Ltd.; Marca
Registrada, Oki Electric Industry Company, Ltd.
OKIPAGE is a trademark of OKIAmerica, Inc.
Energy Star is a trademark of the United States Environmental Protection
Agency.
TrueType is a registered trademark ofApple Computer Company.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-
Packard Company.
IBM is a registered trademark of International Business Machines Corp.
Microsoft and MS-DOS are registered trademarks andWindows is a
registered trademark of Microsoft Corporation in the U. S. and other
countries.
Intellifont is a registered trademark of Compugraphic Corporation.
Adobe, PostScript are trademarks of Adobe Systems Inc. which may be
registered in certain jurisdictions.
Epson is a registered trademark of Seiko Epson Corp.
All products currently sold by Okidata areYear 2000 Compliant. Each
product contains information technology that accurately processes date
and time data between the years 1999 and 2000. These products, when
used in combination with products purchased from other manufacturers,
whose products properly exchange date and time information, will
accurately process the date and time. All future products are committed
to meeting the sameYear 2000 compliance.

iii
Safety Instructions
Your OKIDATA printer has been carefully designed to give you years of
safe, reliable performance. As with all electrical equipment, however,
there are a few basic precautions you should take to avoid hurting
yourself or damaging the printer:
• Read the setup instructions in this handbook carefully. Be sure to
save it for future reference.
• Read and follow all warning and instruction labels on the printer
itself.
• Unplug the printer before you clean it. Use only a damp cloth; do not
use liquid or aerosol cleaners.
• Place your printer on a firm, solid surface. If you put it on something
unsteady, it may fall and be damaged; if you place it on a soft
surface, such as a rug, sofa, or bed, the vents may be blocked,
causing the printer to overheat.
• To protect your printer from overheating, make sure all openings on
the printer are not blocked. Don’t put the printer on or near a heat
source, such as a radiator or heat register. Keep it out of direct
sunlight. Allow enough room around the printer for adequate
ventilation and easy access to the paper trays.
• Do not use your printer near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating listed on the
back of the printer. If you’re not sure, check with your dealer or with
your local power company.
•Your printer has a grounded, 3-prong plug as a safety feature, and it
will only fit into a grounded outlet. If you can’t plug it in, chances
are you have an older, non-grounded outlet; contact an electrician to
have the outlet replaced. Do not use an adapter to defeat the
grounding.
• The printer must be installed near a power outlet which remains
easily accessible.
• To avoid damaging the power cord, don’t put anything on it or place it
where it will be walked on. If the cord becomes damaged or frayed,
replace it immediately.
• If you are using an extension cord or power strip with the printer, make
sure that the total of the amperes required by all the equipment on the
extension is less than the extension’s rating. The total ratings of all
equipment plugged into the outlet should not exceed 15 amperes.
• Do not poke anything into the ventilation slots on the printer; you
could get a shock or cause a fire.
• Aside from the routine maintenance described in this handbook, don’t
try to service the printer yourself; opening the cover may expose you to
shocks or other hazards.
• Do not make any adjustments other than those outlined in the
handbook: you may cause damage requiring extensive repair work. See
Section 5 for information on how to get your printer serviced by
qualified OKIDATA technicians.
If anything happens that indicates that your printer is not working
properly or has been damaged, unplug it immediately and follow the
procedures in Section 5 for having your printer serviced.
These are some of the things to look for:
• The power cord or plug is frayed or damaged.
• Liquid has been spilled into the printer, or it has been exposed to
water.
• The printer has been dropped, or the cabinet is
damaged.
• The printer doesn’t function normally when you’re following the
operating instructions.

iv
Federal Communications Commission
Radio Frequency Interference Statement for
120-Volt Models
WARNING: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
It is the responsibility of the user to obtain the required shielded cable in
order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Okidata may void
your authority to operate this device.
IndustryCanada
Radio Interference Statement for 120-Volt Models
This apparatus complies with the Class “B” limits for radio interference as
specified in the Industry Canada Radio Interference Regulations.
Cet appareil est conforme aux critères établis pour la Classe “B” en ce qui
concerne les interférences radio, tel que spécifié par Industry Canada dans
les Règlements relatifs aux Interférences Radio.
FederalCommunicationsCommission
Radio Frequency Interference Statement for 230/240-Volt Models
WARNING: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment.Thisequipment generates,usesandcanradiateradio frequency
energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his
own expense.
It is the responsibility of the user to obtain the required shielded cable
in order to ensure compliance of this equipment with FCC regulations.
Changes or modifications not expressly approved by Okidata may void
your authority to operate this device.
Industry Canada Radio Interference Statement for
230/240-Volt Models
This apparatus complies with the Class“A” limits for radio interference as
specified in the Industry Canada Radio Interference Regulations.
Cet appareil est conforme aux critères établis pour la Classe “A” en ce qui
concerne les interférences radio, tel que spécifié par Industry Canada dans
les Règlements relatifs aux Interférences Radio.

v
European Union Council of the European Communities
Statement of Electromagnetic Conformance for 230/240-Volt Models
This product complies with the requirements of the Council Directive
89/336/EEC on the approximation of the laws of the member states
relating to electromagnetic compatibility.
This product is in conformity with Directive 73/23/EEC on the
harmonization of the laws of Member States relating to electrical
equipment designed for use within certain voltage limits.
Ce matériel est conforme aux dispositions de la Directive du Conseil 89/
336/CEE applicables à l’approximation de la législation des Etats
membres en ce qui concerne la compatibilitè des équipements
èlectromagnétiques.
Ce produit est conforme à la Directive 72/23/EEC sur l’harmonisation
des lois des états membres relativement au matériel électrique devant
être utilisé dans des limites de tension spécifiques.
Este producto cumple con los requisitos de la Directiva del Consejo 89/
336/CEE sobre la aproximación de la legislación de los Estados
Miembros por cuanto respecta a la compatibilidad electromagnética.
Este producto cumple con la Directiva 73/23/EEC sobre armonización de
las leyes de los Estados Miembros referente a equipo eléctrico a ser
usado dentro de ciertos límites de voltaje.
Este produto obedece aos requisitos da Directiva do Conselho 89/336/
CEE sobre a aproximação das leis dos estados membros relativamente à
compatibilidade electromagnética.
Este produto está de acordo com a Diretriz 73/23/EEC sobre a
harmonização das leis dos Estados Membros relacionadas a
equipamentos elétricos projetados para o uso dentro de determinados
limites de tensão.

vi
Warranty Enhancement Programs
➯ Available in the U.S. and Canada only
OKI Extend 
This program offers you the opportunity to
purchase an extension of the standard
warranty for your Okidata printer.You can
add 1 or 2 years to the standard warranty
period.
OKI On-Site 
If you experience a malfunction of your
Okidata printer and the problem cannot be
resolved over the phone, this program
offers you repair of your printer right at
your place of business, by our national
service provider.
For more information...
For pricing and more detailed information on these programs:
• call 1-800-OKIDATA (1-800-654-3282)
or
• visit ourWeb site: http://www/okidata.com

vii
Table of Contents
Features
Consumables ...........................................................................1
Options ....................................................................................1
Section 1-Setting Up Your Printer
Select a Location forYour Printer ..................................................2
Visit the OKIDATA Web Site............................................ 2
Check the Contents..................................................................2
Remove the Image Drum Protective Paper ............................. 3
Remove Operator Panel Protective Film ................................. 3
Installing Toner .............................................................................. 4
Loading Paper ................................................................................ 5
Using Legal Size Paper ........................................................... 5
Paper Exit Options.........................................................................6
Top Paper Exit......................................................................... 6
Rear Paper Exit ....................................................................... 6
Choosing Paper ................................................................. 6
Interfacing with your Computer.....................................................7
Connecting the Cable .............................................................. 7
Attaching the Power Cord ....................................................... 7
Changing the Display Language.............................................. 8
Printing a Demo Page..............................................................8
Printing a Font Page ................................................................8
Printer Software ............................................................................. 9
Section 2-Operating Your Printer
Using the Front Operator Panel ..................................................... 10
Ready Light .............................................................................10
LCD DisplayWindow ............................................................. 10
Paper Size Indicator.................................................................10
Button Functions ..................................................................... 11
Using the Printer Menu..................................................................12
Level-1 Menu.................................................................... 12
Level-2 Menu.................................................................... 12
Resetting the Menu.................................................................12
Sub Menus............................................................................... 12
Printing the Menu....................................................................12
Level-1 Menu Selections ............................................................... 13
Level-2 Menu Selections ............................................................... 21
Maintenance Menu......................................................................... 25
Using Special Print Media ............................................................. 26
Printing a Special Document...................................................26
Enhancing Print Quality .......................................................... 26
Printing Envelopes................................................................... 27
Selecting Envelopes .......................................................... 27
PrintingTransparencies andAdhesive Labels ......................... 28
Guidelines forTransparencies and Labels ........................28
Using Recycled Print Media....................................................28
Section 3-Printer Maintenance
Replacing The Toner Cartridge ......................................................29
Toner Cartridge Life ......................................................... 29
Replacing the Image Drum Cartridge ............................................ 30
Image Drum Cartridge Life .............................................. 30
Cleaning the LEDArray.......................................................... 30
Printing a Cleaning Page ......................................................... 31
Section 4-Problem Solving
Clearing Paper Jams.......................................................................32
Input Jam.................................................................................32
Feed Jam..................................................................................32
Exit Jam (top bin)....................................................................32
Exit Jam (rear tray)..................................................................33
Printer Messages ............................................................................ 34
System Status .......................................................................... 34
Maintenance Menu Mode ........................................................ 35
Cleaning/Maintenance ............................................................. 35

viii
Paper Errors............................................................................. 36
Manual Paper Feed Request .................................................... 36
Controller Errors...................................................................... 37
Interface Errors........................................................................ 37
Print Quality Problems...................................................................37
Software Problems ......................................................................... 39
Hardware Problems........................................................................ 41
Section 5-Service and Support
OKIDATA ONLINE ................................................................ 42
Your Dealer ............................................................................. 42
The Okidata Customer Support Center ................................... 42
Okidata Customer Service Representatives ............................. 42
Faxable Facts........................................................................... 43
Purchasing Supplies................................................................. 43
Ways to Purchase .............................................................. 43
Warranty Service..................................................................... 43
Okidata Service Centers .......................................................... 43
OKIDATA SERVICE CENTER LOCATIONS ....................... 44
WARRANTY .......................................................................... 45
OVERNIGHT EXCHANGE ................................................... 46
INDEX ....................................................................................47
Material Safety Data Sheet ......................................................49

Rear paper exit extender (closed)
Power cord receptacle
Bi-directional IEEE parallel port Network interface card (OKIPAGE 10i/n unit)
ix
LETTER LEGAL A4 OTHER ENV
READY
ATTENTION
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DATA
Rear paper exit extender (opened)
Cover release buttons
Operator panel
Power switch
Top paper exit bin
Paper tray gauge
Manual paper feed tray
Papertray
Top paper exit extender

1
➦
Features
OKIPAGE 10i User’s Guide
• Fast print speed - 10ppm with a 28 MHz RISC micro processor
• Excellent print quality - True 600 dpi and 600 x1200 graphics
• Large paper capacity - 250 sheet paper tray and manual sheet/
envelope feeder plus options for increasing paper capacity up to
850 sheets
• Memory - 2MB installed, expandable to 35MB
• Fonts - 35 PCL®fonts (Agfa), 10 True Type fonts, USPS Barcode
font, OCR-A/B supported, and 37 Adobe™Type-1 fonts with the
PostScript™option
• Emulations - Standard HP®LaserJet 5 (PCL6), IBM®
ProprinterIII/Epson®FX (9-pin emulation), plus optional
PostScript Level 2
• Printer drivers - Windows®NT 3.51/4.0, Windows 95, Windows
3.x
• Networkable - With optional adapter for shared network
environments
• Interface - IEEE 1284 bi-directional parallel interface
• On-screen status monitor and interactive software operator panel
• Energy Savings - Power is reduced when not printing
• 1 year overnight exchange warranty, 5 year warranty on the LED
printhead (overnight exchange available in the US and Canada)
Consumables
Toner - 2,000 pages @ 5% print density (Type 5 Toner Cartridge Kit,
Part# 52109001)
Drum - 20,000 pages with continuous printing (Type 5 Image Drum
Cartridge Kit, Part# 40433305)
Options
• 500 sheet 2nd Paper Tray/Mechanism (Part# 70028701)
• 100 sheet/50 envelope Multi-purpose Feeder (Part# 70025101)
• 1 MB Memory Expansion Board with 2 expansion (SIMM)
sockets (Part# 70033101)
• RS-232 Serial Interface Board with 2 expansion (SIMM)
sockets (Part# 00025302)
• Ethernet Network Adapter Card with 2 expansion (SIMM)
sockets (Part# 70032901)
To install the following options, a Memory Expansion Board, RS-232
Serial Interface Board, or Network Adapter Card must be purchased.
• Flash Memory SIMM 4MB (Part# 70032601)
• Flash Memory SIMM 8MB (Part# 70033201)
• Adobe PostScript Level 2 SIMM Kit with 4MB Memory SIMM
(Part# 70033001)
• 4MB Memory SIMM Chip (Part# 70028801)

Section 1 ➨ Setting UpYour Printer
➥2OKIPAGE 10i User’s Guide
Select a Location forYour Printer
• A firm surface such as a table or desktop
• Space to open the cover and pull out the paper tray
and the rear output extender
• Air circulation around the printer to prevent overheating
(minimum of 4 inches)
• A nearby power source
• Room temperature of 50° to 90°F (10° to 32°C).
• Relative Humidity of 20- 80%
• No direct sunlight
http://www.okidata.com
for the latest information on:
• Product Guides
• Customer Support
• Software Drivers
• Corporate Information
• Online Dealers
• Documentation
Checkthe Contents
Unpack your printer. The shipping box should contain:
1. OKIPAGE 10i Printer (with image drum cartridge installed)
2. CD-ROM (includes printer drivers and software)
3. Printer software diskette (to install printer software without CD-
ROM)
4. Toner Cartridge
5. Black plastic light-shield bag (to store image drum if you need to
ship the printer)
6. Power Cord
7. Okipage 10i User’s Guide
8. Okipage 10i Printer Software Installation Guide
9. Warranty Registration Card
Visit the OKIDATAWeb Site
Image drum cartridge
➯ The OKIPAGE 10i/n unit is configured with a network interface
card.

OKIPAGE 10i User’s Guide 3
➦
1Setting Up Your Printer
Remove the Image Drum Protective Paper
1. Press the cover release buttons and lift the cover.
LETTERLEGALA4OTHERENV
READY
ATTENTION
MANFEED
DATA
2. Lift out the image drum cartridge. Do not touch the drum’s
green surface.
➯ Only the Okipage 10i Type 5 Series Image Drum will fit in this
unit (Part# 40433305)
3. Remove the protective paper from the image drum.
4. Reinstall the image drum cartridge into the printer.
Remove Operator Panel Protective Film
Lift up the corner and peel the protective plastic film from the control
panel.
LETTER LEGAL A4 OTHER ENV
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ATTENTION
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DATA

➥4OKIPAGE 10i User’s Guide
Setting Up Your Printer 1
InstallingToner
1. Remove the sponge.
2. Unwrap the toner cartridge. Shake the cartridge from side to side
to distribute the toner.
➯ Only the OKIPAGE 10i Type 5 Series Toner Cartridge will fit in
this unit (Part# 52109001)
3. Peel tape off the bottom.
4. Grasp the lock lever and place the left side of the toner cartridge
into the toner well, under the tab.
5. Lower the right side, aligning the lock lever slot with the ridge in
the drum cartridge.
PUSH
6. When the cartridge is in place, push the lock lever forward until
it stops.
7. Lower the printer cover and press firmly to close.
ridge
slot
tab

OKIPAGE 10i User’s Guide 5
➦
1Setting Up Your Printer
Loading Paper
1. Slide the tray out of the printer.
➯ The paper gauge indicates how much paper remains in the tray.
2. Adjust the paper guides for the paper size you are using.
3. Fan a stack of paper (Maximum 250 sheets, 20 lb.) and place it in
the tray under the tabs. Do not fill above the “PAPER FULL”
mark. To use letterhead, place paper print side down, top-edge
facing you.
➯ Recommended paper weight for the tray is 16 to 28 lb (60 to 105
g/m2..
4. Place the tray back into the printer until it locks.
Using Legal Size Paper
To load legal size paper, open out the tray extender and adjust the rear
paper guide.
Paper Full mark
paper gauge
guide

➥6OKIPAGE 10i User’s Guide
Setting Up Your Printer 1
Choosing Paper
• For best results, use paper that is smooth and of high quality.
• Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or conditions that can cause it to wrinkle or curl.
• Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier.
• Try paper before you buy it in quantity.
➯ See Section 2 for information on using recycled print media.
Paper Exit Options
Two paper exit options are available. Select the paper path that is
appropriate for the media you are using.
Top Paper Exit
Use top paper exit for most printing jobs.
• Printed pages exit face down
• Pages are stacked in the order printed
• Exit bin holds 150 sheets of 20-lb. paper
LETTER LEGAL A4 OTHER ENV
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1. Pull the front tray extender forward.
2. Lift out the support bar.
➯ Don’t change paper paths while printing, paper jam may
occur.
Rear Paper Exit
The rear paper exit tray provides a straighter paper path. Use rear exit
when printing on heavy paper, envelopes, labels, and transparencies.
• Printed pages feed face up into the rear tray
• Pages are stacked in reverse order
• Tray holds a maximum of 50 sheets of 20 lb. paper
• Use rear exit for printing on heavy paper, envelopes, labels,
transparencies or odd size paper
LETTER LEGAL A4 OTHER ENV
READY
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DATA
1. Pull out the rear exit tray until it locks in place.
2. Lift out the support bar.
To return to top exit, close the support bar and push the rear exit extender
firmly back in place, paper will then exit into the top bin.
➯ See Section 2 for information on using special print media.

OKIPAGE 10i User’s Guide 7
➦
1Setting Up Your Printer
Interfacing with your Computer
Your printer has a high-speed, bi-directional parallel IEEE 1284 interface
port. Purchase a cable marked IEEE 1284 compliant. To comply with
FCC regulations, the cable must be shielded and UL and CSA
approved. Consult your PC manual for details on cable requirements and
interface ports on your computer.
➯OKIDATA has tested and approved the following bi-directional
cable: Part# 70000803. See Section 5 for purchasing information.
➯An optional RS-232 Serial I/O Card is available: Part# 00025302.
See Section 5 for purchasing information.
Connecting the Cable
Make sure the printer and computer are off.
1. Insert the printer end of the cable firmly into the connector on the
back of the printer). Fasten the cable to the printer securely.
2. Connect the other end of the cable to the proper connector on
your computer. Fasten the cable securely to your computer.
Attaching the Power Cord
1. Make sure the printer power switch (on left side) is set off.
POWER
ON OF
F
POWER
ON OF
F
O
F
O
F
2. Plug the power cord into the printer first, then into a grounded
outlet.
3. Turn the printer on. It takes about 10 seconds for the printer to
initialize, warm up, and display the ON-LINE message,
indicating the printer is ready to receive data.

➥8OKIPAGE 10i User’s Guide
Setting Up Your Printer 1
Changing the Display Language
LETTER LGL OTHER
R
A4 ENV
To change the language on the panel display and menu printout:
1. Press ON-LINE until the READY light goes out.
2. Press and hold MENU1/Menu2 until PRINT MODE displays.
3. Press MENU1/Menu2 10 times until the display reads
LANGUAGE.
4. Press ENTER/Power Save . The display now reads
LANGUAGE ENGLISH*.
5. Press ©/Reset until the language you want appears. Press
ENTER/Power Save.
6. Press ON-LINE.
Printing a Demo Page
LETTER LGL OTHER
R
A4 ENV
PRINT
DEMO
To print a page showing printer features and capabilities, do the
following:
1. Press ON-LINE until the READY light goes out and the printer
is OFF-LINE.
2. Press FORM FEED/Print Demo and hold until DEMO appears.
3. Press ENTER. The demo page will print.
Printing a Font Page
To print a page showing the printers available fonts, do the following:
1. Press ON-LINE until the READY light goes out and printer is
OFF-LINE.
2. Press TRAY TYPE/Print Fonts and hold until FONTS appears.
3. Press ENTER. The font page will print.
4. To print the font page for a different emulation, before pressing
ENTER, press ©until that emulation displays.

OKIPAGE 10i User’s Guide 9
➦
1Setting Up Your Printer
Printer Software
See the “Software Installation Guide” for instructions to
install printer drivers and software. The printer drivers
must be installed to access all printer features.

Section 2 ➨ Operating Your Printer
➥10 OKIPAGE 10i User’s Guide
This section provides the following information:
• Using the front operator panel
• Setting printer features using the printer menu
• Using the printer software
• Using manual feed
• Printing envelopes
• Printing transparencies and labels
• Using recycled print media
Using the Front Operator Panel
LETTER LGL OTHER
R
A4 ENV
OKIPAGE 10i
Ready Light
On Printer is online, ready to receive data; button func
tions inactive (except ON-LINE).
Off Printer is off-line, cannot receive data; button functions
active.
Blinking Printer is receiving data.
LCD DisplayWindow
Indicates:
• What the printer is doing during normal operation.
• When you need to add paper or change consumables.
• When there’s something wrong with the printer.
• Printer feature selections in Menu mode
➯ See “Problem Solving” for a description of display messages.
Paper Size Indicator
The paper size in the tray is indicated by using the dot at the very bottom
of the LCD display. Paper size options are shown immediately below the
LCD display.
Buttons
LCD Display Window
Ready Light
Paper Size Indicator