I have a new article for you.
How to get acquainted
with sound easily
Just repeat this
every day.
How to keep your
ears from getting tired.
Call a device a ‘fool’
9:41
Week 1-2 information helps you get to
know the surrounding sounds.
2
In the unlikely event that a problem or failure occurs within the warranty period,
please contact Olive Customer Support.
Warranty Period: 1 year from date of purchase.
If the product breaks down under normal usage during the warranty period, we will replace it for
free. However, consumable parts and accessories are not covered by the warranty.
Consumable parts: Eartips Accessories: USB cable
Warranty Policy
Product Olive Pro
Warranty
Period
Purchase Date
Name of Retailer :
Address :
Phone Number :
Month Day Year
Retailer
For the following cases, even if within the warranty period, replacement and
repairs will require payment.
1.
2.
3.
4.
5.
6.
7.
If warranty information is not properly filled out.
If this document has been lost, or the wording of this document has been modified.
Failure or damage caused by misuse or improper repair or modification.
Natural disasters such as fire, earthquake, flood, lightning, etc. Furthermore, pollution, abnormal
voltage, or damage from the usage of an undesignated power supply.
Damage caused by carelessness of the customer or failure caused by improper repair,
decomposition, or modification.
Failure or deterioration due to use that is not in accordance with this manual.
Exchange of consumables and accessories.
This warranty is only valid in the United States of America.
This manual & warranty will not be reissued, so please keep it safe and secure.
Step 6. Registering Your Olive With The “my Olive” App
Step 7. Using Your “my Olive” App
Bluetooth Connection Troubleshooting
Open the “my Olive” App and follow the instructions on the screen to begin registration.
Home Screen
1
When the Bluetooth connection screen appears, touch 'Go to Settings'. When the smartphone's
Bluetooth settings screen opens, follow the guide below to pair Bluetooth.
2
Once Bluetooth connection is complete, return to the “my Olive” App and continue to follow instructions.
3
If ○○ is displayed, then your Olive has successfully been registered!
4
What if the connection failed and I can't complete registration?
Please refer to "Bluetooth connection does not work/disconnects in the middle" at the top right.
If Bluetooth is not connected or disconnected, reset the Bluetooth connection on your smartphone.
Additional questions:
Answers to other FAQ are posted on the product website below.
https://www.oliveunion.com/us/faq/
The following section contains important information regarding safe
use. Please read the following carefully before use. In addition, this
instruction manual contains excerpts of particularly important items.
Please check our website for the full text. If you have trouble finding
the full text,
Please contact customer support at (Tel) 0570-200-303
Important Safety Precautions
Please read and keep all safety, security, and use
instructions.
Tel. 0120-200-303
[Contact Us] Olive Customer Support
Description of Symbol
Warning
Symbol indicates information that, if ignored, could possibly result in serious
illness or even death.
Caution
Symbol indicates information that, if ignored, could possibly result in
personal or property damage.
Warning
Handling of the main unit, charger, and other accessories
Never attempt to disassemble, remodel, or repair the product yourself.
There is a possibility of fire and/or injury.
Do not use at unnecessarily loud volume.
Use at a high volume for extended periods of time may cause hearing loss or
exacerbate existing hearing loss.
Do not expose this product to water, liquids, or moisture.
Do not use wet hands to handle the product.
Contact with liquids may result in electrical shock, failure, and injury.
Do not attempt to use with outlets or outlet strips that would exceed the safe, rated value.
Overloading an electrical circuit can result in fires.
Storage in the following places may cause electrical shock and failure and
should be avoided.
Areas with extremely high or low temperatures/Close to heat sources and fire such as
heating appliances/Hot or humid places such as bathrooms/Very dusty areas/Outdoors
or in direct sunlight/Near harmful substances/Near slippery substances (grease, oil, etc.)
Check before use
Care Procedures
About Product Disposal
If you fall under any of these eight categories, please refrain from use and ask an otolaryngologist
for a diagnosis.
Before and after use, clean the main body with a dry and clean cloth or brush.
Please dispose of the product in an appropriate way according to the instructions of the local
government or municipality.
1) Has damage or deformity due to surgery, injury, etc...
2) Otorrhea has occurred within the last 90 days due to otitis media.
3) Has experienced sudden or progressive hearing loss within the last 90 days.
4) Has experienced hearing loss in one ear or the other within the last 90 days.
5) Has experienced acute or chronic dizziness.
6) Has lots/unusual amounts of earwax.
7) Has eczema, pain, or discomfort in the external auditory meatus.
8) Has abnormal air bone conduction in hearing at 500,1000 and 2000 Hz.
If you experience or notice any of the following, stop using the product immediately.
Ignoring the following and continuing to use the product may cause unexpected
accidents and injuries.
The product is broken or degraded. The product is damaged by chemicals. The product
is deformed by heat.
Use of the product in the following ways can cause unexpected accidents, injuries, or
physical damage. Do not allow children or people who require supervision to use.
Furthermore the product contains small pieces which should be kept out of reach of
children due to choking hazard.
Do not lend or borrow this product. Do not continue to use if broken or damaged. Do not
use while sleeping.
Warranty
For iPhone
1Settings >Open Bluetooth 1Settings >Connected Devices >Bluetooth
2Touch the on the right side of Olive(****) under “MY DEVICES”. 2
2
Under Paired Devices, [Touch the Mark at the Right Side of Olive(xxxx)]
3Touch "Forget This Device". 3
3
Touch “Unpair”
4The Olive(****)App will also be automatically removed.
5Uninstall and reinstall the "my Olive" app.
6Please try pairing again
For Android
2
4
3
1
※If the above instructions do not help, please uninstall the “my Olive” app,
restart your smartphone, and try again from the beginning.
Training ScreenControl Screen
The “my Olive” App comes with a variety functions that will help take your Olive experience to the next level.
Run your hearing diagnostics and
optimize your equalizer settings for
personalized hearing. You can also
switch modes, adjust or control
external sounds, and more from the
Control Screen.
Learn the ropes and get the most
out of your Olive with our easy to
follow explanations on how to use
the “my Olive” App.
Here you can access your hearing
report for a detailed rundown on
just how much sound and noise
you've recently been exposed to
and whether it's unhealthy or not.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)This device must
accept any interference received, including interference that may cause
undesired operation.
FCC ID : 2AOLHOSE300
Prohibition
Symbol indicates usage or action that should be avoided.
Caution
Do not hit, crush, or use excessive force with the product.
Also, do not handle the parts roughly, such as forcibly pulling them.
Rough and improper use can cause damage, electric shock, fire, and accidents.
Go to the Bluetooth settings, connect the
Olive device and run the app again.
Bluetooth Settings (iPhone or iPad)
Bluetooth Settings (Android Smartphone or Tablet)
Turn on “Bluetooth” Tap "Olive (****)" from
"OTHER DEVICES"
Slide the “Bluetooth”
button to turn it on
Tap "Olive (****)" from
"Available devices"
FCC Compliance Statement(Part 15.19 (3))
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
FCC Interference Statement(Part 15.105)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to correct the interference by one of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from which the receiver is
connected. • Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter.
