Olive Union Olive Pro User manual

1
0~25%
26~50%
51~75%
76~100%
Olive: Lithium-ion battery 65mAh
Charging case: Lithium-ion battery 410mAh
Battery
Olive Pro Instruction Manual
※This product is not a hearing aid
※For the most recent version of this manual, please check our website. www.oliveunion.com/us/
Olive: DC (DC) 5V, 130mA
Charging case: DC(DC)5V, 410mA
Usage time calculated based on a volume level of 〇%.
Charging time
Main unit 〇hours / Charging case 〇hours
※Battery life may vary depending on environment and usage factors
such as distance between communicating Bluetooth devices.
-
-
Compatible with iOS 11 or later, Android 4.4.3 or later.
Usage at a distance of ●meters is not guaranteed to work.
Compatibility with older or newer versions is not guaranteed.
Compatibility with old Bluetooth standards is not guarantee.
Bluetooth radio waves may interfere with other radio waves.
Please make sure to set up indoors.
Power input
Usage time
Main unit and
accessories
Compatible
models
Olive: 20mm × 20mm × 31mm / 7g
Charging case: 66mm × 23mm × 45mm / 28g
Size and
weight
-
-
-
-
Olive unit for left ear x 1
Olive unit for right ear x 1
Charging case x 1
1 USB Type-C cable
Urethane Eartips: Small, Medium, Large (x2 for each size)
(Size M is attached to the left and right Olive at the time of purchase)
Step 1. Check The Olive And Accessories
Step 2. Charging Your Olive
Step 3. Wearing Your Olive
Step 4. Powering On Your Olive
S/L size 2 each
※Please make sure to use the included cable.
Olive
(Left ear ×1、Right ear ×1)
Charging Case ×1
USB Type-C cable ×1 Urethane eartips ×4
※
※
Size M is attached to the left and right sides
at the time of purchase.
S-size Red / M-size Green / L-size Blue
LED light
USB Type-C
Cable outlet
With the Olive in the charging case, open the lid of the charging case and the olive automatically
powers on. Place the olives in the charging case and close the lid to turn the Olives off.
1
After charging your Olive, please try the touchpad.
2
1
How do I charge my Olive on the go?
Your Olive can be charged at anytime by returning
them to the portable Charging Case.
The Charging Case can hold ~2 full charges,
and both earbuds can be fully recharged
in around 1 hour.
The amount of remaining charge in the Olive
Charging Case can be checked by opening the
case and looking at the LED light display below.
2
For an authentic sounding Olive experience, make sure to choose the best fitting eartip
and install it correctly.
Pinch the urethane ear tip with
your fingers so it shrinks. It will
expand once fit into your ear,
creating a tight fit and seal.
2
Insert the Olive Pro into your
ear canal, gently twisting and
rotating them to ensure a deep
and secure fit.
3
Turn on Hear mode Turn off Hear mode
Press and hold the right ear for a long time. Press and hold the left ear for a long time.
Tap the right ear twice. Tap the left ear twice.
Lower volume Raise volume
If I'm having trouble reading the QR Code?
Please search for “my Olive” in the AppStore or
GooglePlay and download the apps shown to the right.
iPhone / iPad Android
Urethane Eartip (Size M)
L
(Left ear)
R
(Right ear)
Touchpad
What if Olive doesn't fit my ears?
Finding the right fit for your Olive
is very important.
Make sure to try all 3 sizes (S, M,
and L) to find the best comfort
and fit.
Left Right
Left Right Left Right
Left Right
Please attach the earpiece
firmly to the back of the Olive.
Remove the Olive from the case
and grasp it from the sides.
※Be careful not to touch the touchpad
Put the Olives into the charger, close the lid, connect the cables, and charge for 1 hour.
1
USB AC Adaptor
(Purchase separately)
USB Type-C cable
Charging
The LED lights will flash quickly
Charging completed
The LED lights will flash slowly
The [R] at the bottom of the earbud
indicates the right earpiece.
Correct
mounting
Step 5. Install the Dedicated Olive Application
Please open your smartphone's
camera app.
1
Aim the camera at the QR code
above. Once read, the “mt Olive”
App download screen should
appear.
2
Please tap the pop-up or link
that appears to transition to the
“my Olive” App installation
screen.
3
While your new Olive may perform well on it's own, use it with the “my Olive” App to experience the full
potential of your Olive. Follow the instructions below to download the “my Olive” App.
Try Olive's exclusive app right now.
my Olive


L
R
100%
100%
9:41
R
44
L
44
Hear-Thru
ON
Hearing Mode
Left
Right
Bass
Mid-Tone Treble
Custom
Outdoor
TV
Talk
Noise
Reduction
Training
Home
Cotrol
80
95
9:41
20
50
110
140
dB(A)
80
78
dB(A)
OK
10
2
OK
80
69
dB(A)
15
1
External Noise
Hearing Average
Music Average
m
h
m
h
Hearing Report
I have a new article for you.
Hearing Training
LOUD
Training
Home
Cotrol
How to get acquainted
with sound easily
Just repeat this
every day.
How to keep your
ears from getting tired.
Call a device a ‘fool’
9:41
Hear Training
Week 1~2
83%
Week 1-2 information helps you get to
know the surrounding sounds.
TrainingHome
Cotrol
2
In the unlikely event that a problem or failure occurs within the warranty period,
please contact Olive Customer Support.
Warranty Period: 1 year from date of purchase.
If the product breaks down under normal usage during the warranty period, we will replace it for
free. However, consumable parts and accessories are not covered by the warranty.
Consumable parts: Eartips Accessories: USB cable
Warranty Policy
Product Olive Pro
Warranty
Period
Purchase Date
Name of Retailer :
Address :
Phone Number :
Month Day Year
Retailer
For the following cases, even if within the warranty period, replacement and
repairs will require payment.
1.
2.
3.
4.
5.
6.
7.
If warranty information is not properly filled out.
If this document has been lost, or the wording of this document has been modified.
Failure or damage caused by misuse or improper repair or modification.
Natural disasters such as fire, earthquake, flood, lightning, etc. Furthermore, pollution, abnormal
voltage, or damage from the usage of an undesignated power supply.
Damage caused by carelessness of the customer or failure caused by improper repair,
decomposition, or modification.
Failure or deterioration due to use that is not in accordance with this manual.
Exchange of consumables and accessories.
This warranty is only valid in the United States of America.
This manual & warranty will not be reissued, so please keep it safe and secure.
Step 6. Registering Your Olive With The “my Olive” App
Step 7. Using Your “my Olive” App
Bluetooth Connection Troubleshooting
Open the “my Olive” App and follow the instructions on the screen to begin registration.
Home Screen
1
When the Bluetooth connection screen appears, touch 'Go to Settings'. When the smartphone's
Bluetooth settings screen opens, follow the guide below to pair Bluetooth.
2
Once Bluetooth connection is complete, return to the “my Olive” App and continue to follow instructions.
3
If ○○ is displayed, then your Olive has successfully been registered!
4
What if the connection failed and I can't complete registration?
Please refer to "Bluetooth connection does not work/disconnects in the middle" at the top right.
If Bluetooth is not connected or disconnected, reset the Bluetooth connection on your smartphone.
Additional questions:
Answers to other FAQ are posted on the product website below.
https://www.oliveunion.com/us/faq/
The following section contains important information regarding safe
use. Please read the following carefully before use. In addition, this
instruction manual contains excerpts of particularly important items.
Please check our website for the full text. If you have trouble finding
the full text,
Please contact customer support at (Tel) 0570-200-303
Important Safety Precautions
Please read and keep all safety, security, and use
instructions.
Tel. [phone]
E-mail. [email protected]
[Contact Us] Olive Customer Support
Description of Symbol
Warning
Symbol indicates information that, if ignored, could possibly result in serious
illness or even death.
Caution
Symbol indicates information that, if ignored, could possibly result in
personal or property damage.
Warning
Handling of the main unit, charger, and other accessories
Never attempt to disassemble, remodel, or repair the product yourself.
There is a possibility of fire and/or injury.
Do not use at unnecessarily loud volume.
Use at a high volume for extended periods of time may cause hearing loss or
exacerbate existing hearing loss.
Do not expose this product to water, liquids, or moisture.
Do not use wet hands to handle the product.
Contact with liquids may result in electrical shock, failure, and injury.
Do not attempt to use with outlets or outlet strips that would exceed the safe, rated value.
Overloading an electrical circuit can result in fires.
Storage in the following places may cause electrical shock and failure and
should be avoided.
Areas with extremely high or low temperatures/Close to heat sources and fire such as
heating appliances/Hot or humid places such as bathrooms/Very dusty areas/Outdoors
or in direct sunlight/Near harmful substances/Near slippery substances (grease, oil, etc.)
Check before use
Care Procedures
About Product Disposal
If you fall under any of these eight categories, please refrain from use and ask an otolaryngologist
for a diagnosis.
Before and after use, clean the main body with a dry and clean cloth or brush.
Please dispose of the product in an appropriate way according to the instructions of the local
government or municipality.
1) Has damage or deformity due to surgery, injury, etc...
2) Otorrhea has occurred within the last 90 days due to otitis media.
3) Has experienced sudden or progressive hearing loss within the last 90 days.
4) Has experienced hearing loss in one ear or the other within the last 90 days.
5) Has experienced acute or chronic dizziness.
6) Has lots/unusual amounts of earwax.
7) Has eczema, pain, or discomfort in the external auditory meatus.
8) Has abnormal air bone conduction in hearing at 500,1000 and 2000 Hz.
If you experience or notice any of the following, stop using the product immediately.
Ignoring the following and continuing to use the product may cause unexpected
accidents and injuries.
The product is broken or degraded. The product is damaged by chemicals. The product
is deformed by heat.
Use of the product in the following ways can cause unexpected accidents, injuries, or
physical damage. Do not allow children or people who require supervision to use.
Furthermore the product contains small pieces which should be kept out of reach of
children due to choking hazard.
Do not lend or borrow this product. Do not continue to use if broken or damaged. Do not
use while sleeping.
Warranty
For iPhone
1Settings >Open Bluetooth 1Settings >Connected Devices >Bluetooth
2Touch the on the right side of Olive(****) under “MY DEVICES”. 2
2
Under Paired Devices, [Touch the Mark at the Right Side of Olive(xxxx)]
3Touch "Forget This Device". 3
3
Touch “Unpair”
4The Olive(****)App will also be automatically removed.
5Uninstall and reinstall the "my Olive" app.
6Please try pairing again
For Android
2
4
3
1
※If the above instructions do not help, please uninstall the “my Olive” app,
restart your smartphone, and try again from the beginning.
Training ScreenControl Screen
The “my Olive” App comes with a variety functions that will help take your Olive experience to the next level.
Run your hearing diagnostics and
optimize your equalizer settings for
personalized hearing. You can also
switch modes, adjust or control
external sounds, and more from the
Control Screen.
Learn the ropes and get the most
out of your Olive with our easy to
follow explanations on how to use
the “my Olive” App.
Here you can access your hearing
report for a detailed rundown on
just how much sound and noise
you've recently been exposed to
and whether it's unhealthy or not.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)This device must
accept any interference received, including interference that may cause
undesired operation.
FCC ID : 2AOLHOSE300
Prohibition
Symbol indicates usage or action that should be avoided.
Caution
Do not hit, crush, or use excessive force with the product.
Also, do not handle the parts roughly, such as forcibly pulling them.
Rough and improper use can cause damage, electric shock, fire, and accidents.
9:41
Go to the Bluetooth settings, connect the
Olive device and run the app again.
Bluetooth Connection
Bluetooth
Go to Settings
Bluetooth Settings (iPhone or iPad)
Bluetooth Settings (Android Smartphone or Tablet)
Turn on “Bluetooth” Tap "Olive (****)" from
"OTHER DEVICES"
Slide the “Bluetooth”
button to turn it on
Tap "Olive (****)" from
"Available devices"
FCC Compliance Statement(Part 15.19 (3))
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
FCC Interference Statement(Part 15.105)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to correct the interference by one of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from which the receiver is
connected. • Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter.