Olivetti EXPLOR@ 950 LED User manual

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EXPLOR@ 950 LED
Code: Y116500-1
SERVICE MANUAL

PUBBLICATION ISSUED BY:
Olivetti S.p.A.
Gruppo Telecom Italia
Via Jervis, 77 - 10015 Ivrea (TO)
Copyright © 2014 Olivetti
All rights reserved

PREFACE
This manual, intended for Explor@950 LED system installation and servicing technicians, contains all the
information necessary for correct installation and maintenance of the product.
SUMMARY
This manual is divided into following chapters.
•Chapter 1 – Provides general information about the system and connection of peripherals.
•Chapter 2 – Describes the technical specifications of the product.
•Chapter 3 – Describes servicing disassembly and reassembly procedures
LIABILITY DISCLAIMER
In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use or inability to use the product or documentation, even if advised of the possibility of such
damages.
The information in this document is subject to change without prior notice in order to improve reliability, design
and function and does not represent a commitment on the part of the manufacturer.
This document contains proprietary information protected by copyright. All rights are reserved. No part of this
manual may be reproduced by any mechanical, electronic, or other means in any form without prior written
permission of the manufacturer.
All trademarks are property of their respective owners.
PREREQUISITES
The approach to the topics covered in this manual requires knowledge of similar products.
REFERENCES
Spare Parts Catalogue Explor@ 950 LED - code Y116510-2
Product Support Plan Explor@ 950 LED - code 808165-00
Product Logistic Support Explor@ 950 LED – code 808176-00
DISTRIBUTION: General
FIRST EDITION:July 2014
Y116500-1 Service Manual III

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CONTENTS
CHAPTER 1 - HARDWARE SETUP..................................................................................................................1-1
PACKING CONTENTS ......................................................................................................................................1-1
QUICK TOUR .....................................................................................................................................................1-2
Front View and Rear View................................................................................... 1-2
LED Indicator....................................................................................................... 1-2
Back Panel I/O..................................................................................................... 1-3
BASIC PERIPHERALS INSTALLATION ..........................................................................................................1-3
CUSTOMER DISPLAY.......................................................................................................................................1-6
A. Hardware Installation ...................................................................................... 1-6
B. Customer Display Power Supply Configuration............................................. 1-7
MSR............................................................................................................................ 1-8
2ND DISPLAY................................................................................................................................................... 1-10
Base Type 2nd Display Kit Installation ............................................................... 1-11
Pole Type 2nd Display Kit Installation ................................................................ 1-15
2nd Display Power Supply Configuration ........................................................... 1-18
TURN ON THE DEVICE.................................................................................................................................. 1-19
CONNECTIONS .............................................................................................................................................. 1-20
Mother board connections................................................................................. 1-20
I/O DEFINITION............................................................................................................................................... 1-21
Power Connector............................................................................................... 1-21
Serial Port (COM 1, 2 and 5)............................................................................. 1-21
Cash Drawer...................................................................................................... 1-22
Connector .......................................................................................................... 1-22
Cash Drawer Control......................................................................................... 1-22
BIOS CONFIGURATION................................................................................................................................. 1-23
Serial Port Configuration ................................................................................... 1-23
Video Function Configuration ............................................................................ 1-26
CHAPTER 2 - SPECIFICATION ........................................................................................................................2-1
EXPLOR@950 LED- TROUBLESHOOTING ....................................................................................................2-3
System errors ...................................................................................................... 2-3
Peripheral errors.................................................................................................. 2-4
CHAPTER 3 - DISASSEMBLING PARTS.........................................................................................................3-1
SEPARATE THE BASE AND OPEN THE DEVICE ..........................................................................................3-1
MAINBOARD SIDE COMPONENTS REPLACEMENT ....................................................................................3-2
SMONTAGGIO DEL GRUPPO VIDEO.............................................................................................................3-8
HDD REMOVING ............................................................................................................................................ 3-10
Y116500-1 Service Manual v

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Chapter 1 - HARDWARE SETUP
PACKING CONTENTS
1. EXPLOR@950 LED X 1
5. Recovery DVD X 1
2. Power Adapter X 1
6. Cable Cover X 1
3. Power Cord X 1
7. Safety and Disposal Information X 1
4. Drive and Utility DVD X 1
Y116500-1 Service Manual 1-1

QUICK TOUR
Front View and Rear View
LED Indicator
The Power indicator will glow green when power is on.
The HDD indicator will blink green when the HDD is accessed.
The LAN indicator will blink green when transferring data though the LAN.
1-2 Service Manual Y116500-1

Back Panel I/O
BASIC PERIPHERALS INSTALLATION
1. All cables and wires from peripherals to the POS device are recommended to be fed through the base in the
direction as shown below.
WARNING: Before the cable cover is removed, please make sure the power is off! Disconnect the Power Cord
from the socket.
Y116500-1 Service Manual 1-3

1. Power Adapter
Connect the DC cable to the DC in jack.
2. Computer Mouse and Computer Keyboard
Connect your computer mouse and keyboard to USB 1/2, UBS 3/4 or the KB/MSport, depends on which type
of computer mouse/keyboard used.
3. USB ODD
Connect your USB ODD to USB 1/2 or UBS 3/4 port.
1-4 Service Manual Y116500-1

4. LAN Cable
Connect one end of RJ-45 LAN cable to the LAN 1 or LAN 2 port on the back panel of the device, another end
to your internet device.
5. Cash Drawer
Connect one end of RJ-11 cable to the Cash Drawer port on the back panel of the device, another end to your
cash drawer.
6. Parallel Device
Connect one parallel port of the parallel device to the LPT port on the back panel of the device, another end to
your printer.
Y116500-1 Service Manual 1-5

CUSTOMER DISPLAY
A. Hardware Installation
1. Remove the two screws fixing the customer display cover and then remove the cover.
2. Adjust the hinge of the customer display, and then connect to the device as shown below.
3. Mount the customer display to the device and tighten the two M3 screws as shown below.
1-6 Service Manual Y116500-1

4. Finished.
B. Customer Display Power Supply Configuration
The customer display is driven and powered from the serial port COM6.
The serial port COM6 must be appropriately set to provide the 12 V power supply to the customer display. See
"Serial Port Configuration" (page 1-23).
CAUTION: Never enable the power supply without the customer display installed and be sure to disable the
power supply before removing the customer display.
Y116500-1 Service Manual 1-7

MSR
1. Remove the two screws fixing the MSR cover.
2. Remove the MSR cover from the device.
3. Connect the connectors of the MSR assembly to the device.
1-8 Service Manual Y116500-1

4. Tighten the two M3 screws to fix the MSR assembly as shown below.
5. Finished.
Y116500-1 Service Manual 1-9

2ND DISPLAY
Before installation, make sure that the all item listed below are ready.
Base Type 2nd Display Kit:
A.
2
nd
Display (12” or 15”)
F.
Base bracket
B.
2nd display base
G.
M3 screw X 4
C.
2nd display support
H.
M4 screw X 2
D.
Plastic bush
I.
VGA Cable
E.
Plastic spacer
1-10 Service Manual Y116500-1

Pole Type 2nd Display Kit:
A.
2
nd
Display (8.4” or 10”)
G.
Base bracket
B.
2
nd
Display Mount
H.
Plastic spacer
C.
2
nd
display support
I.
M3 screw X 4
D.
2
nd
display base
J.
M4 screw X 2
E.
Plastic pole (long)
K.
USB Cable (for USB type 2nd Display only)
F.
Plastic pole (short)
L.
VGA Cable (for VGA type 2nd Display only)
Base Type 2nd Display Kit Installation
1. Install the 2nd display base (item B.) onto the 950 by M4 screw X 2 (Item H.) as shown.
H
H
B
Y116500-1 Service Manual 1-11

2. Insert the plastic bush (item D.) into the base as shown.
3. Feed the blue connector of the VGA cable (item I.) through the base of the device as shown below.
4. Remove the film on the back of the plastic spacer (item E.); and then stick the spacer to the base
bracket (item F.) as shown. Feed the blue connector of the VGA cable (item I.) through the base bracket.
D
I
I
E
F
1-12 Service Manual Y116500-1

5. Connect heads of all the cables to the ports of the back I/O panel of the POS device.
6. Feed the black head (with power connector) of the VGA cable (item I.) through the 2nd display support (item C.).
7. Connect the black head (with power connector) and the power connector of the VGA cable to the VGA port and
power input jack of the back I/O panel of the 2nd display (item A.), and then tighten the four M3 screws to fix the
2nd display support onto the 2nd display as shown below.
I
C
A
G
Y116500-1 Service Manual 1-13

8. Insert the 2nd display onto the base of the device.
9. Push the base holder bracket into the base, and then tighten the two M4 screws to fix the 2nd display.
10. Install the IO panel cover onto the device.
11. Finished. Now you can adjust the horizontal angle of the 2nd display.
F
1-14 Service Manual Y116500-1
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