Olivetti Explor@ 100 User manual

Web Cash
Explor@ 100
SERVICE MANUAL
Code XZAC3274

PUBLICATION ISSUED BY:
Olivetti S.p.A.
Documentazione
77, Via Jervis - 10015 Ivrea (Italy)
Copyright © 2006 Olivetti
All rights reserved.
Printed in Italy at

INDEX
1. OVERVIEW................................................................................................................................................ 1-1
1.1 INTRODUCTION............................................................................................................................. 1-1
1.2 SYSTEM.......................................................................................................................................... 1-2
1.2.1 General view .................................................................................................................... 1-2
1.2.2 Rear view ......................................................................................................................... 1-3
1.2.3 Front view......................................................................................................................... 1-4
1.2.4 Side view.......................................................................................................................... 1-4
1.2.5 Inside view........................................................................................................................ 1-5
1.3 MOTHERBOARD ............................................................................................................................ 1-6
1.3.1 Motherboard connectors .................................................................................................. 1-6
1.3.1.1 Block diagram of motherboard connectors .................................................... 1-7
1.3.2 Motherboard jumpers.......................................................................................................1-8
1.3.2.1 Jumper JP1 – CMOS Operation Mode .........................................................1-8
1.3.2.2 Jumper JP5 – Compact Flash Master / Slave Setting ..................................1-8
1.3.2.3 Jumper JP7 – Power Mode Setting............................................................... 1-8
1.3.2.4 Jumper JP8 – I-Button Setting ...................................................................... 1-9
1.3.2.5 Jumper JP6 – LCD ID Setting........................................................................ 1-9
1.3.2.6 Jumper JP9 – Programming Keyboard Setting..............................................1-9
1.4 I/O BOARD .................................................................................................................................... 1-10
1.4.1 I/O board connectors...................................................................................................... 1-10
1.4.2 I/O board jumpers........................................................................................................... 1-11
1.4.2.1 Jumper JP1 – Cash Drawer Power / COM2 / COM1 (closed).....................1-12
1.4.2.2 Jumper JP2 – COM4 / COM3 (closed) ........................................................1-12
1.5 INVERTER BOARD....................................................................................................................... 1-13
1.5.1 Inverter Board connectors..............................................................................................1-13
1.6 TECHNICAL DATA........................................................................................................................ 1-14
2. INSTALLATION......................................................................................................................................... 2-1
2.1 INTRODUCTION............................................................................................................................. 2-1
2.1.1 General warnings............................................................................................................. 2-1
2.2 UNPACKING THE SYSTEM ........................................................................................................... 2-2
2.3 INSTALLATION OF THE HARDWARE........................................................................................... 2-4
2.4 START-UP....................................................................................................................................... 2-5
2.5 INSTALLATION OF THE PROGRAMMABLE KEYBOARD............................................................ 2-6
2.6 INSTALLATION OF THE EPSON STANDARD CASH DRAWER.................................................. 2-8
2.6.1 Pin out ports CD1 and CD2.............................................................................................. 2-8
2.6.2 Control register................................................................................................................. 2-8
2.7 BIOS ................................................................................................................................................ 2-9
2.8 DRIVER INSTALLATION............................................................................................................... 2-10
2.8.1 List of available drivers................................................................................................... 2-10
2.8.2 Installation of the Chipset driver..................................................................................... 2-12
2.8.3 Installation of the VGA driver ......................................................................................... 2-13
2.8.4 Installation of the POS Touch driver .............................................................................. 2-14
2.8.5 Installation of the LAN driver.......................................................................................... 2-17
2.8.6 Installation of the Audio driver........................................................................................ 2-18
2.9 UTILITIES...................................................................................................................................... 2-19
2.9.1 Cash drawer controller test utility................................................................................... 2-19
2.9.2 M.S.R Card Reader Utility – Test program .................................................................... 2-20
XZAC3274 Service Manual III

3. PART DISASSEMBLY/RE-ASSEMBLY................................................................................................... 3-1
3.1 INTRODUCTION............................................................................................................................. 3-1
3.2 REMOVAL OF THE SUPPORTING BASE ..................................................................................... 3-2
3.3 REMOVAL OF THE REAR COVER................................................................................................ 3-3
3.4 REMOVAL OF THE PROGRAMMABLE KEYBOARD BOARD...................................................... 3-4
3.5 REMOVAL OF THE REAR HOUSING............................................................................................ 3-5
3.6 REMOVAL OF THE HARD DISK ....................................................................................................3-7
3.7 REMOVAL OF THE COOLING FAN............................................................................................... 3-8
3.8 REMOVAL OF THE LOUDSPEAKER............................................................................................. 3-9
3.9 REMOVAL O THE I/O BOARD ..................................................................................................... 3-10
3.10 REMOVAL OF THE MOTHERBOARD .........................................................................................3-11
3.11 REPLACEMENT OF THE RAM ....................................................................................................3-13
3.12 REMOVAL OF THE INVERTER BOARD......................................................................................3-14
3.13 REMOVAL OF THE BADGE READER......................................................................................... 3-15
3.14 REMOVAL OF THE TOUCH SCREEN AND LCD DISPLAY........................................................ 3-16
IV XZAC3274

FOREWORD
This manual is intended for technicians responsible for installing and servicing Explor@ 100 systems. It
provides all the information necessary for correct product maintenance.
SUMMARY
This manual comprises the following chapters.
• Chapter 1 provides general information about the system.
• Chapter 2 describes the installation procedures.
• Chapter 3 describes the disassembly and reassembly operations necessary to service the product.
PRE-REQUISITES
The approach to the topics covered in this manual requires knowledge of similar products.
REFERENCES
Spare parts catalogue
DISTRIBUTION: General
FIRST EDITION: October 2006
XZAC3274 Service Manual V

VI XZAC3274

1. OVERVIEW
1.1 INTRODUCTION
The system described in this manual is a web cash able to operate as stand-alone and integrated in complex
architectures.
The main requirements of the reference environment include high level customization of retail and
management activities and generally highly flexible configuration of the appliances for insertion in the
management system.
The system uses a PC type architecture with standard operating system, open to use of specialized front-store
or back-office packages. This module manages the operator interface and the setting of sales commands sent
to the fiscal module (if any) to carry out management or data transfer operations towards auxiliary devices that
may be integrated or external to the product.
In the basic configuration, the operator interface consists of the integrated LCD display, with touch screen
device. Other peripherals or other I/O devices may be integrated according to the type of operativity of the
specific environment.
XZAC3274 Service Manual 1-1

1.2 SYSTEM
1.2.1 General view
The Explor@ 100 system has been designed so that all the components necessary for system functioning
(CPU, RAM and various boards) are located immediately behind the LCD display module with touch screen.
The base module must separated from the supporting base in order to operate on these components.
Figure 1-1
OPERATOR
DISPLAY WITH
TOUCH SCREEN
BASE
MODULE
SUPPORTING
BASE
BADGE READER
Figure 1-2
1-2 XZAC3274

1.2.2 Rear view
The I/O interfaces are located in the rear panel immediately below the base, as shown in the figure below.
Figure 1-3
PS2 / MOUSE
POWER SUPPLY
CONNECTOR COM1
COM2
CASH
DRAWER 2 LAN
CASH
DRAWER 1 USB2
USB1
COM4
COM3
LPT
PS2 / KEYBOARD
REAR PANEL
SUPPORTING
BASE
Figure 1-4
XZAC3274 Service Manual 1-3

1.2.3 Front view
Figure 1-5
1.2.4 Side view
PRESETTING FOR
OPTIONAL
KEYBOARD
PS2 /
KEYBOARD
BRIGHTNESS + BRIGHTNESS - ON/OFF BUTTON
Figure 1-6
1-4 XZAC3274

1.2.5 Inside view
Figure 1-7
BADGE READER
MOTHER
BOARD
INVERTER
RAM
HEAT SINK
LOUDSPEAKER
I/O BOARD
HARD DISK
FAN
Figure 1-8
XZAC3274 Service Manual 1-5

1.3 MOTHERBOARD
MINI PCI
Figure 1-9
1.3.1 Motherboard connectors
Connector Function Connector Function
CN1 Inverter CN21 Programmable keyboard
CN6 4-way touch F4 System fan
CN7 Speaker & MIC DIMM1 RAM
CN10 Badge reader IDE1 For IDE 2.5” device
CN12 LCD interface PWR1 Power supply connector
CN13 I/O board connection PWR1 Power supply connector
CN19 Status led / LAN CF1 Connector for Compact Flash
MINI PCI PCI connector for optional board
1-6 XZAC3274

1.3.1.1 Block diagram of motherboard connectors
MINI PCI
MOTHER
BOARD
INVERTER BOARD
LCD TOUCH SCREEN
COM3/4COM2COM1
CASH
DRAWER
(EPSON
STANDARD)
USB/
LAN
CD1 CD2 CN8
I/O BOARD
CN12 CN6CN1
DIMM 1
CN10
CN7
LOUDSPEAKER
CN13
CN19
LED
CN21
PROGRAMMABLE
KEYBOARD
COMPACT FLASH
FAN
F4
HDD
IDE1
CN3
POWER SUPPLY
UNIT
PRINTER
PRN1
KEYBOARD/
MOUSE
& KEYBOARD
PWR1
PS2PS1
CN7
PWR1
BADGE
READER
XZAC3274 Service Manual 1-7

1.3.2 Motherboard jumpers
PINS CLOSEDPINS OPEN
NOTE:
1.3.2.1 Jumper JP1 – CMOS Operation Mode
Function JP1
CMOS Normal ◎N/C
CMOS Reset 1-2
◎Default setting
Procedure for resetting the CMOS:
• Disconnect the power supply.
• Access the Motherboard (See Chapter 3 – Part Disassembly/Re-assembly).
• Change the setting of jumper JP1 from N/C to 1-2.
• Wait one minute.
• Change the setting of jumper JP1 repositioning it again to N/C.
• Re-assemble the system (See Chapter 3 – Part Disassembly/Re-assembly).
• Connect the power supply.
1.3.2.2 Jumper JP5 – Compact Flash Master / Slave Setting
Function JP5
Master ◎1-2
Slave N/C
◎Default setting
1.3.2.3 Jumper JP7 – Power Mode Setting
Function JP7
ATX Power ◎N/C
AT Power 1-2
◎Default setting
1-8 XZAC3274

1.3.2.4 Jumper JP8 – I-Button Setting
Function JP8
Use I-Button N/C
No I-Button ◎1-2 3-4
◎Default setting
1.3.2.5 Jumper JP6 – LCD ID Setting
LVDS JP6
Panel
Number Resolution Bits Channel 1-2 3-4 5-6 7-8
0 640 x 480 18 Single Closed Closed Closed Closed
1 800 x 600 18 Single Closed Closed Closed Open
2 1024 x 768 18 Single Closed Closed Open Closed
3 1280 x 1024 24 Dual Closed Closed Open Open
4 1024 x 768 24 Single Closed Open Closed Closed
5 800 x 600 24 Single Closed Open Closed Open
1.3.2.6 Jumper JP9 – Programming Keyboard Setting
Function JP8
Use P-KB N/C
No P-KB ◎1-2 3-4
◎Default setting
XZAC3274 Service Manual 1-9

1.4 I/O BOARD
CN4
PWR1
PS2
CN7
PRN1
CD1-CD2
CN3 PS1 CN8
COM1 COM2 COM3-4
Figure 1-10
1.4.1 I/O board connectors
Connector Function Connector Function
CN3 Power supply connector PWR1 Motherboard power supply
CN4 Not connected PRN1 Parallel port
CN7 Motherboard connection COM1 Port COM1
CN8 USB/LAN COM2 Port COM2
PS1 Connection of Keyboard/Mouse COM3-4 Port COM3 and COM4
PS2 Keyboard connection CD1-CD2 Connection of Cash Drawer 1 and 2
(Epson Standard)
1-10 XZAC3274

1.4.2 I/O board jumpers
To access jumpers JP1 and JP2 of the I/O board, operating from underneath the system, loosen screw A and
remove the cover as shown in the figure. The default settings of the jumpers are indicated in the table
immediately below the cover.
DEFAULT
SETTINGS
A
Figure 1-11
Figure 1-12
JP1 JP2
Figure 1-13
XZAC3274 Service Manual 1-11

PINS CLOSEDPINS OPEN
NOTE:
1.4.2.1 Jumper JP1 – Cash Drawer Power / COM2 / COM1 (closed)
NC NC
+24V ◎
+24V ◎
+12V
CD_PWR
+12V
+12V
+5V
COM2_9 RI ◎
+12V
+5V
COM2_1 DCD ◎
+12V
+5V
COM1_9 RI ◎
+12V
+5V
JP1
COM1_1 DCD ◎
◎Default setting
1.4.2.2 Jumper JP2 – COM4 / COM3 (closed)
+12V
+5V
COM4_9 RI ◎
+12V
+5V
COM4_1 DCD ◎
+12V
+5V
COM3_9 RI ◎
+12V
+5V
JP2
COM3_1 DCD ◎
◎Default setting
1-12 XZAC3274

1.5 INVERTER BOARD
CN1
CN3
Figure 1-14
1.5.1 Inverter Board connectors
Connector Function Connector Function
CN1 Motherboard connection CN3 Video connection
XZAC3274 Service Manual 1-13

1.6 TECHNICAL DATA
Motherboard B76
CPU compatibility Intel ULV BGA Celeron M 800MHz
Chipset Intel 852GM&ICH4 FSB 400Mhz
System memory 1 x SO-DIMM socket up to 1GB
LCD and Touch screen
LCD dimensions 10.4" TFT
Brightness 230 cd / m²
Max. resolution 800 x 600
Type of Touch screen Resistive
Tilt angle 55° ~ 65°
Mass storage
HDD 1 x Slim HDD Drive Bay
Flash Memory Compact Flash (Type I & II)
Expansion
Mini-PCI Socket 1
I/O interfaces
PS/2 Keyboard 2
PS/2 Mouse 1
USB 2 (2.0)
Serial / COM 4 (Pin 1 / 9 at 5V / 12V)
Parallel 1
LAN (10 / 100) 1
Cash Drawer Port 2 (12V / 24V) for Epson Standard cash drawer
Internal loudspeaker 1 x 1W
DC Jack 1 ( 19V )
Controls/ Indicators
ON / OFF button 1
LED indicator 1 (power supply)
Power supply
Power supply unit 90W AC Internal / Eternal
Environmental characteristics
EMC & Safety FCC Class B, CE, LVD
Operating temperature 5°C ~ 35°C (41°F ~ 140°F)
Storage temperature -10°C ~ 60°C (14°F ~ 140°F)
Operating humidity 10% - 90% RH non condensing
Storage humidity 10% - 90% RH non condensing
Peripherals
Badge reader RS232 / PS2 3 track Keyboard type
32 keys with key lock
Programmable keyboard 32 keys with key lock and smart card reader
Customer pole display Fix mounted type
Other
Dimensions 274 x 230 x 240 mm / 10.8” x 9.1” x 9.4”
Peso N.W. 6Kg / 13.2lbs G.W. 6.5Kg / 14.3lbs
Operating systems supported Windows XP, WEPOS, Windows XP Embedded, Windows XP
Professional Embedded, Windows 2000 Professional Embedded; Linux
1-14 XZAC3274