Olympia OM 9812 User manual

OM 9812 / OM 9816
Operating Instructions
Plain-paper digital Copier/Fax/Printer/Scanner

Welcome …
Thank you!
Thanks for selecting a Olympia multifunctional machine
for your business.
Before you begin, please note that before your machine
can be used and before you can turn on power to the unit
for the first time, there are important precautions to take.
Please see page 1.5 for more information.

Trademarks
Olympia, the Olympia logo and all Olympia product names contained herein are
trademarks of Olympia International Holdings Ltd.
E NERGY S
TAR
is a registered mark of the United States Environmental Protection
Agency.
Copyright
Copyright © 2002 by Olympia International Holdings Ltd.All rights reserved.
As an Energy Star®partner, Olympia has determined that this
product meets the Energy Star guidelines for energy efficiency.
Energy saving
Your machine can save the energy with its Energy Saving Mode.
In the Energy Saving Mode the printer will not use its fusing lamp and “Energy Save
Mode” will be displayed on the LCD . If your machine receives a fax message or if any
key is pressed your machine will automatically wake up.
The time for the machine to enter the Energy saving mode can be selected from 1 to
120 minutes.For details, see “Setting sleep mode,” page 4.9.
Super G3 is an extension of Group 3 fax technology standards,
allowing the use of high-speed ITU - TV .34 modems for 33.6 Kbps
transmission and high-speed protocols for rapid handshaking.
JBIG — Joint Bi-level Image experts Group, the new ITU - T stan-
dard image data compression method.As JBIG compresses the
data more efficiently than MMR , it is especially effective when
transmitting halftone (grayscale) image document.
Note: Super G3 and JBIG are available only for OM 9816.
Statement
The OM 9812 and OM 9816 carries the CE mark.
This indicates that the machine complies to EN55022 1998 (Class B), EN55024 1998,
EN61000-3-2 1995 +A1 +A2, and EN61000-3-3 1995 in accordance with EEC directive
89/336/EEC.
In addition the machine has been safety tested to IEC60950 1991 +A1 +A2 +A3 +A4 in
accordance with EEC directive 73/23/EEC.
The OM 9812/9816 is a Class 1 LED product conforming to IEC60825-1 1993 +A1.
This equipment is suitable for connection to analog PSTN telephone networks that
conform to the signaling requirements of CTR21. In case of a problem for further
information please contact your supplier.

Where to set up your machine
Follow these guidelines when setting up your machine:
Away from direct sunlight
To avoid overheating, set up your multifunctional
machine away from direct sunlight or a heater.
Level, and vibration-free
To avoid damage to the machine or injuries, set the
machine up in a level, vibration-free location.
Avoid extreme high / low temperature
Use your machine within the temperature range of
50º F to 89.6º F (10º C to 32º C).
Away from a television or radio
Many appliances and office equipment, including
televisions, radios, copy machines, air conditioners
and computers,can generate electronic noise that
can interfere with the operation of your multifunc-
tional machine.
Clean
Dust buildup can damage your machine.
Periodically clean your machine as described in the
operating instructions. Do not use a dust cover,
which can cause damaging overheating.
Near a phone jack
Your machine uses a standard (modular) telephone
jack, also known as an
RJ -11.
Space around the machine
To ensure proper ventilation and easy operation, set
up the machine in an area that meets the minimum
requirements for clearance as illustrated below.
50 - 89.6 F
(10 - 32 C)
Before using your Olympia multifunctional machine
15 cm
(5.9 inches)
25 cm
(9.8 inches)
40 cm
(15.7 inches)
40 cm
(15.7 inches)
60 cm
(23.6 inches)

Power requirements
Plug in the power cord
Plug the power cord carefully and completely into a
wall outlet. Do not leave any portion of the electrical
cord’s metal plugs exposed.Doing so could cause a
fire and poses a risk of electrical shock.
Do not share an extension cord
connector with other plugs
It can cause electrical shock.
Do not share an outlet with a large
appliance
High-consumption appliances such as a refrigerator
or air conditioner can cause “draw-downs” which
could damage your machine.
230 VAC outlet
Use a standard three-pronged 230 V electrical outlet
to power your machine.Using any other electrical
outlet will cause damage to your multifunctional
machine.
For domestic use only
Never use your machine outside the country in
which you purchased it. Doing so may violate
telecommunication and safety regulations of that
country, and variations in electrical and telephone
standards can cause poor performance and damage
to your machine.
General Precautions
Never disassemble your machine!
Disassembling your machine can cause serious
injury to you and damage to your machine.If service
is required, contact your authorized Olympia dealer.
Keep away from liquids
Keep liquids and metal pins or other objects away
from your machine.If something falls into the
machine,remove the plug from the outlet, and con-
tact your authorized Olympia dealer.
Never handle your machine or power
cord with wet hands
Never touch your machine or power cord if your
hands are wet.
During electrical storms, disconnect
the plug from the outlet
Electrical storms can cause electrical shock or
damage to the multifunctional machine.
AC 230V

Do not put furniture or equipment on
the power cord
Do not put anything on or over the electrical power
cord, and do not route the power cord under rugs or
carpets.Doing so can damage the power cord or
machine,and can cause fire or electrical shock.
Avoid temperature fluctuations
Sudden changes in temperature can cause damag-
ing condensation to form inside your machine.
Allow clearance around the outlet
Don’t stack boxes or furniture around the outlet.
Use caution when carrying the machine
Lift and carry the machine as described in your
operating instructions.Some machines require two
people to safely and properly carry.
Use supplies manufactured
specifically for Olympia machines
Using toner cartridges and other supplies that are
not manufactured specifically for Olympia machines
may affect the operation of your unit.
Storing and handling toner and drum cartridges
To avoid damage to your machine and to assure the best performance possible, fol-
low these guidelines when storing and handling toner and drum cartridges:
Store the cartridge
Store the cartridge at a constant temperature within a range of 32º F to 95º F (0º C
to 35º C).To avoid dew do not store cartridges in locations subject to extreme fluctu-
ation of temperature and humidity.
Do not stand the cartridge on its end and do not store it
upside down.
Do not open the protective bag of the cartridge until you are
ready to install the cartridge.
Do not store cartridges in areas of:
• Direct sunlight
• Dusty conditions
• Near floppy disks or other computer media, computer screens, or any other mate-
rials sensitive to magnetic fields.
DO NOT BURN TONER CARTRIDGES!
The toner powder is extremely flammable. Exposure to
flame can cause toner cartridges to burn or explode,
causing serious injury.
Be careful not to get the toner powder in
your eyes.
If the toner powder gets in your eyes,wash your eyes well
and see a doctor.
Keep cartridges away from water or oil.
Do not expose cartridges to direct sunlight.
Do not expose the cartridges to static or
other electrical shock.

This page intentionally blank.

These instructions are divided into the following sections.
• “Getting started” (page 1.1) describes how to set up your
machine, operating tips and some important settings that you
should perform before you use your machine.
• “Basic operations” (page 2.1) describes the basic operations of
the transmission, reception and copying.
• “Advanced features” (page 3.1) describes the convenient features
of your machine.
• “Changing the default settings” (page 4.1) describes how to
change the settings of your machine.
• Finally, “Just in case … ” (page 5.1) helps you if you ever have a
problem with your machine. It also tells you how to give your
machine the kind of easy, sensible care that should keep troubles to
a minimum.
Thanks for choosing Olympia.
Find your serial number and write it down
Please note that your machine’s serial
number is located on the bar code label
as shown on the drawing at right. Use
the blank at the bottom of this column
to copy this down before you set up
your machine.
Close up, the bar code label looks some-
thing like this,but with a different set of
numbers:
Please copy down your machine’s serial number below for future reference, and note
the machine’s model number:
My machine’s serial number: ________________________________________
My machine’s model number: ❑Olympia OM 9812
❑Olympia OM 9816
Bar code label
Welcome to your Olympia multifunctional machine!

Getting started
Packaging contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.1
Parts of your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.1
Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.5
Pick an installation spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.5
Power tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.5
Unlocking the mirror carriage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.5
Installing the printing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.6
Attach the extension paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.7
Plug in and power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.7
Turning off the transport mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.8
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.8
Operating tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.11
Changing modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.11
Turning off the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.11
How to operate the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.11
Entering characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.12
Searching the functions using the cursor key . . . . . . . . . . . . . . . . . . . .1.13
Function table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.14
EasyStart (Initial settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.18
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.18
Clearing stored settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.18
Entering initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.18
Basic Operations
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.1
Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.1
Memory transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.3
Memory overflow message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.3
Quick memory transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.3
Real time transmission (Non-memory transmission) . . . . . . . . . . . . . . .2.3
Sending a fax using the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.4
Sending a fax using the FBS glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.5
Sending a fax using MONITOR / CALL key or attached telephone . . . . . . . .2.6
Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.7
Reviewing or canceling commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.8
Printing a delayed command list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.9
Printing a stored document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.9
Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.10
Answering calls manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.10
Reception modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.10
How to select the fax reception mode . . . . . . . . . . . . . . . . . . . . . . . . . . .2.11
If the paper runs out while fax reception . . . . . . . . . . . . . . . . . . . . . . . .2.11
Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.12
Your machine’s copier features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.12
Basic copy procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.12
Single copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.12
Stacking multiple copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.13
Sorting multiple copies (using ADF ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.13
Enlarged or reduced copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.13
Using the bypass tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.14
Memory overflow message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.14
If the paper runs out while copying . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.14
Making copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.15
Special copy function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.16
Copy protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.18
Using your fax machine as a phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.19
Dialling a telephone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.19
On-hook dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.19
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.19
Call request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.19
Changing the dialling type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.19
Dialling in the event of a power failure . . . . . . . . . . . . . . . . . . . . . . . . .2.19
Attaching your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.20
Advanced Features
Autodialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.1
Autodialer basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.1
Using one-touch keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.2
Using speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.5
Call group dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.8
EasyDial directory dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.9
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.10
Sending a broadcast fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.10
Delayed transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.11
Setting up a delayed transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.11
Batch transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.12
Creating or modifying a batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.12
Printing a list of batch boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.13
Storing a document for batch transmission . . . . . . . . . . . . . . . . . . . . . .3.13
Printing a list of stored batch documents . . . . . . . . . . . . . . . . . . . . . . . .3.13
Table of Contents

Printing a document stored in a batch box . . . . . . . . . . . . . . . . . . . . . .3.13
Erasing a document stored in a batch box . . . . . . . . . . . . . . . . . . . . . . .3.14
Erasing an empty batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.14
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.15
Regular polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.15
Being polled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.15
Printing a stored polling document . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.15
Erasing a stored polling document . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.15
Limiting polling access to your fax machine . . . . . . . . . . . . . . . . . . . . .3.15
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.17
Soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.17
Macro keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.18
Fax & Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.21
Setting the activity journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.21
Setting the reports: TCR s and
RCR s . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.22
Cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.23
Audible alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.24
Call request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.25
The power of Multi-Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.25
F-Code Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.26
Programmable one-touch keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.35
Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.50
The passcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.50
Security reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.50
Masking the
PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.52
Setting Block Junk Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.54
Using department codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.56
Changing the default settings
Settings for transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.1
Scan settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.1
Setting ECM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.1
Memory transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.2
Quick Memory transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.2
TTI transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.2
Settings for reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.3
Print settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.3
Setting the number of rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.4
Image Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.4
Settings for dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.5
Changing the dialling pause length . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.5
Changing redial settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.5
Settings for copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.6
Copy scan settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.6
Adjusting the copy print settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.6
Changing the copy auto reset time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.7
Setting copy auto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.7
Setting Negative/Positive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.7
Setting combine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.7
Settings for operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.8
Setting the silent mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.8
Setting Sleep mode (Energy saving mode) . . . . . . . . . . . . . . . . . . . . . . . .4.9
Primary mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.9
Setting 2-bin tray (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.9
Printing your settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.10
Printing a program list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.10
Printer functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.11
Print the Demo Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.11
Print the Printer Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . .4.11
Print PCL Font List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.11
Print NIC status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.11
Set TCP/IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.11
Just in case …
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.1
If an original document jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.1
If a printout jams inside your machine . . . . . . . . . . . . . . . . . . . . . . . . . .5.2
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.3
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.5
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.9
Caring for your multifunctional machine . . . . . . . . . . . . . . . . . . . . . . . . . .5.12
Cleaning tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.12
Corrective cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.12
Cleaning the fbs glass,contact glass and white pad . . . . . . . . . . . . . . .5.13
If you have unsatisfactory printout quality . . . . . . . . . . . . . . . . . . . . . .5.13
Cleaning the LED print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.13
Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.14
General questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.14
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.14
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.15
Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.16
Working with your answering machine . . . . . . . . . . . . . . . . . . . . . . . . .5.16
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.16
How your fax machine works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.16
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.17
Appendix and index
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AI .1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AI .3

Getting started
This chapter describes how to
set up your machine, operating tips
and some important settings
before you use your machine
Packaging contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1
Parts of your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1
Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.5
Operating tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.11
Function table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.14
EasyStart (Initial settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18

1.1
Getting started
Packaging contents
Included in your machine’s packaging:
1. Main unit with 500-sheet paper cassette installed
2. Drum cartridge 7. Operating instructions
3. Starter toner cartridge 8. Paper size stickers
4. Extension paper tray 9. One-touch labels
5. Telephone line cord 10. Soft Key labels
6. AC power cord 11. Printer driver CD-ROM
• Printer driver
• TWAIN driver
• Driver’s manual
Note: Be sure to save the box (or boxes) and packing materials for reshipment.
Parts of your machine
Note: Any terms used here that are unclear to you right now will be explained in
detail in the coming pages.
1Control Panel — The keys you use to operate your machine. (See pages
1.3–1.4 for more details.)
2
ADF (Automatic Document Feeder) — The ADF automatically feeds
original document into the machine,one at a time. It can hold up to 50 pages.
3Scanner cover — Opens this cover to remove original document jams.
4Document guides — Adjust these to fit the width of the original document
so it will feed properly into the machine.
5Document tray — Holds original documents placed for scanning into the
machine.
6Platen cover — Opens to scan an original document using the
FBS (Flatbed
Scanner) glass.
7Original document exit — Where your original document comes out after
being scanned.
8Top cover — Opens to provide access for changing the toner and drum car-
tridge (or, occasionally, fixing printout jams).
1
23456
7
8
9
13
14
15
16
17 12 11
10
18
LTR
LGL F4
A4
H.LTR
A5
REPORT
FLASH
MONOTOR
/CALL
MEMORY
TRANSMIT
TTI
TRANSMIT
SECURITY
SORT
COVER
PAGE
NEGATIVE
/POSITIVE
FAX&COPY
ENERGY
SAVING
COPY/FAX
MODE
SOFT KEY
1
23
4
11
56
78910

1.2
Getting started
9
AC power switch — Turns your machine on and off.
10
AC power jack — Where you plug in the AC power cord.
11 Bypass tray — Open and use the bypass tray to use the paper that cannot
be set in the paper cassette. It can hold up to 50 sheets of paper. For details
about paper capacity of the bypass tray, see “Specifications,” page
AI .2.
12 Side cover — Open to fix a printout jam.
13 Side cover release — Pull this to open the side cover.
14 Top cover release — Pull up on this to open the top cover.
15 Recording paper size sticker — Shows the size of the paper that is set in
the paper cassette.
16 Recording paper level indicator — Shows the level of the current paper
supply without requiring you to open the paper cassette.
17 Paper cassette — Set paper here. It can hold up to 500 sheets. For details
about paper capacity of the paper cassette, see “Specifications,” page AI .2.
18
FBS (Flatbed Scanner) glass — Makes it possible for you to fax or copy
objects and even irregularly shaped sheets, just as a conventional copier. 19
LINE jack — Where you plug in the telephone line cord.The other end of the
cord plugs into a wall telephone jack.
20
PHONE 2 jack — If you connect your telephone to the machine, this is where
you plug in the cord.
21
PHONE 1 jack — Do not use this plug.
22 RS-232C interface port (optional) — Where you plug in the RS-232C
cable, when you use the optional RS-232C interface kit.
23
PRINTER PARALLEL
port (optional) — Where you plug in the printer cable,
when you use the optional printer controller.
24 Extension paper tray — Holds up the printout after it emerges.
25 Printed document exit — Where the printout emerges.
19 20 21
25
24
23
22
LINE PHONE1PHONE2

1.3
Getting started
1
COPY light — Glows when the machine is in the Copy mode.
2
FAX light — Glows when the machine is in the Fax mode.
3
ALARM
light — Glows when a problem occurs during fax communication,
printing or scanning.The light stays on until the machine prints a Check
Message report.
4
COMM . light — Glows when the machine is communicating with another
machine.
5
MEMORY RECEIVE light — Glows when the machine is receiving an incoming
fax document into its electronic memory.
6Soft Keys — Shortcut keys.Any function that can be turned on or off can be
programmed into these three keys. If the light above one of these keys glows,
this indicates the setting that’s been programmed into it (see page 3.17) is
turned on.These keys are programmed at the factory to turn the following
functions on or off:
Soft key 1: ENERGY SAVING — Press to turn the energy saving mode on or off.
Soft key 2: SECURITY — Press to turn the security reception on or off.
Soft key 3: MEMORY TRANSMIT — Selects which transmission mode your fax
machine uses, whether Memory transmission or Real time transmission (see
page 2.3).
7
REDIAL / PAUSE — Redials the last number you dialed. In certain operations, it
also produces a special pause character which can be useful when dialling
long-distance numbers.
8
DIALING OPTIONS — Press this to insert special symbols into telephone num-
bers (see page 3.1).
9
BROADCAST — Press to send a broadcast fax (sending the same document to
more than one location).
10
GROUP — Press this to set up a fax transmission to a call group, a set of fax
numbers which will receive the same document in one fax operation.
11
ADVANCED FUNCTIONS —
In Fax mode: Chooses from following several fax options – delayed transmis-
sion, Polling, F-Code transmission, F-Code polling and Batch transmission.
Or, in Copy mode: Chooses from following copy options – Nega/Posi copy,
Combine copy (only for OM 9816) or Ultra copy (only for OM 9816).
12
REVIEW COMMANDS — Press to review pending fax commands or to view a
brief description of delayed commands.
13
START — Press to begin a fax transmission, reception or copying.
14
STOP — Stops the current operation and ejects a document from the ADF .
15
COPY RESET — Use in copy mode only. Press to reset the copy settings to their
defaults.
Control Panel Overview
12 345 6 789101112 13 14
15161718192021222324252627
28
C
o
p
y
w
F
a
x
w
S
c
a
n

1.4
Getting started
16 Numeric keypad — Just like the numeric keys on a regular tone-dialling
phone. Use these to dial phone and fax numbers and to enter numbers when
you’re setting up the machine.
17 In Fax mode:
SPEED DIAL / TEL INDEX — Starts a speed-dialling operation, which you finish
by pushing three of the keys on the numeric keypad. Also displays one-touch
and speed-dial entries sorted alphanumerically, as in a telephone directory.
(See page 3.9.)
Or, in Copy mode:
ZOOM – Press to turn on or off the ZOOM light.
When the ZOOM light glows,you can set the copy reproduction ratio at 1%
steps by using or key.
When the ZOOM light is not lit, you can choose one of several fixed copy repro-
duction ratio by using or key.
18 Program key — Any function can be started by first pressing this key and
then entering the function number.
19 Cursor Keys
— Scrolls (moves) through features and command options as dis-
played on the LCD .
20
ENTER — It confirms user settings,begins operations and moves through com-
mand levels.
21
CANCEL — Press to delete characters on the LCD and cancel commands you
have entered into the machine.
22
PAPER SIZE / NEXT DOC —
In Copy mode:
Selects the printout paper you want to use.
While scanning a document:
Press to tell your machine to scan one or more additional documents after the
current scanning ends.
23
DOCUMENT SIZE — Instructs the fax to scan A4,A5 or F4 sized documents
when you use the FBS (flatbed scanner) glass.
24 Liquid crystal display (
LCD )— Shows the machine’s status and lets you
see what you’re programming into the machine.The display shows 2 lines, 20
characters per line.If the LCD is blank, the machine is off.
25 Printer status lights — Green lights indicate the acceptable paper sources.
Red light will glow if the printer problem (such as paper jam) occurred.
26
CONTRAST — Press to adjust the contrast level.
27
DOCUMENT / RESOLUTION —
In Fax mode: Press to toggle among the three resolution modes and grayscale.
Or, in Copy mode: Press to select the type of your document.
28
COPY / FAX / SCAN — Press this key to toggle between Fax mode, Copy mode and
Scan mode.
29 Macro Keys — Programming the Macro keys (
M 1 and M 2) can reduce many
steps of the operation to a simple press of a key.You can “teach” the Macro
keys to carry out one of the several operations (see pages 3.18–3.20).
30 Programmable One-Touch Keys — The keys labeled P1 and P2, this lets
you teach your machine an advanced multi-step function just once, then recall
the function at any time by pressing one of these keys.
31 One-Touch Keys — The keys labeled 01-55 offer one-touch dialling conve-
nience.Also, you may use these keys to enter the characters when you are
setting up the machine.
29 30 31
fliptab A fliptab B fliptab C

1.5
Getting started
Pick an installation spot
Where should you install your machine? The location should be:
•Clean — Dust buildup can damage your machine.(However, do not use a cover!)
•In the open — Allow at least 30 cm of clearance around your machine. Be sure
that you never cover the machine.Its vents must be able to “breathe.”
•Away from direct sunlight — This helps avoid overheating.
•Dry — Avoid any location where splatters or sprays (such as from a water foun-
tain) could reach your machine.
•Level, and vibration-free.
•Near a phone jack — Your machine uses a standard (modular) telephone jack.
•Near an AC power outlet — The AC power cord is about 1.8 m long when
stretched to its limit, and the power cord should never be stretched to its limit.
Power tips
•Use a standard three-pronged 230 VAC outlet.
•Make sure the outlet isn’t controlled by a wall switch.
If it is,you’ll risk occasional shutoffs to the machine, causing you
to lose fax messages.
•Don’t use an outlet which also is supplying power to a
large appliance, such as a refrigerator or air conditioner.
Such high-consumption appliances can cause “draw-downs”
(temporary drops in the power available for other equipment on
the circuit) which could damage your machine.
•Use an electrical surge suppressor, preferably one which guards both tele-
phone and electrical lines.This device helps to shield your machine from
damaging high-voltage electrical surges.
Voltage requirements: 230
VAC ± 10%, 50–60% Hz.
Power consumption: Standby Transmission Reception Copying Maximum
OM 9812: 20.6
W 21.3 W 21.5 W 1020 W 1060 W
OM 9816: 24.2
W 25.0 W 25.2 W 1200 W 1210 W
Unlocking the mirror carriage
Your machine is shipped with mirror carriage locking plate for protecting your
machine’s mirror carriage during shipping.
Important: Do not turn the power on until after you have unlocked the mirror
carriage. Otherwise, damage could result.
Important: Gently close the top cover so that you don’t catch your hands, possibly
injuring them.
1Open the top cover. Loosen the screw which secures the mirror carriage lock-
ing plate, and then slide the plate.
2After unlocking the mirror carriage,secure the mirror carriage locking plate
mounting screw.
IMPORTANT: BEFORE YOU USE THE MACHINE, YOU MUST
TURN OFF THE TRANSPORT MODE (see page 1.8).
Note: If you must ship your machine for some reason, turn on the transport mode,
turn the power off and then lock the mirror carriage (undo the above proce-
dure).
UNLOCK
LOCK
Setting up

1.6
Getting started
Installing the printing supplies
Your fax prints incoming faxes and copies with a reliable 600 dpi print engine.Your
fax requires two types of printing supplies (sometimes also called consumables):
• The drum cartridge — It yields 16,000 “normal”A4-sized printouts (see
“Specifications,” page AI .2). By “normal,” we’re referring to the amount of text
and/or graphics on each page.This is based on an industry-standard test docu-
ment.
• The toner cartridge — It yields 11,500 “normal”,A4-sized printouts (see
“Specifications,” page AI .2).
Note: The toner cartridge included with your machine is starter toner cartridge,
which yields 8,000 printouts. Please purchase regular, full-yield toner car-
tridge from your authorized Olympia dealer.
To install these supplies:
Important: Gently close the top cover so that you don’t catch your hands, possibly
injuring them.
1Pull up the top cover
release and open the top
cover.
2Slide the printer cover
release and open the
printer cover.
3Unpack a new toner cartridge from its
carton.Then, holding the toner car-
tridge with both hands,slowly shake it
to distribute the toner evenly inside the
cartridge.
Note: Do not touch the roller of the
toner cartridge.
4Gently install the toner cartridge in
the printer, making sure the toner car-
tridge’s two pins fit in the slits inside
the printer frame.
5Unpack the drum cartridge from its carton.
Note: Shield the drum cartridge from light, especially strong light. Later, if
you have to remove the cartridge from the machine, immediately
wrap it in a thick cloth to protect it from light.
6Gently install the drum cartridge in
the printer, making sure the drum
cartridge’s four pins fit in the slits
inside the printer frame.
7Gently clean the LED print head
using the cleaning paper included in
the toner cartridge carton box.
For best print quality, you should
clean the LED head every time you
change the new toner cartridge.
Note: Do not use abrasive materials
on the LED print head, and do
not subject the LED print
head to strongly shock.
8Gently close the printer cover.
9Close the top cover. Be sure to push on a portion of the cover to lock it into its
original (closed) position.
Note: The fax machine will not work if the cover isn’t closed properly.

Attach the extension paper tray
Attach the extension paper tray by inserting its two pegs at a slightly upward angle
into the appropriate holes, as shown.
Plug in and power up
1Plug one end of the telephone line cord into the
LINE jack on the machine’s
rear side and the other end into a standard telephone wall jack.
2Plug the non-pronged end of the AC power cord into the AC power cord jack
on the right rear side of the machine and the pronged end into a 230 V electri-
cal outlet (preferably on a surge suppressor, as mentioned on page 1.5).
Important: Be sure that you do not turn the power on (next step) until after
you have unlocked the mirror carriage locking plate. (see page
1.5).
3Use the AC power switch to turn on your machine. The markings are interna-
tional standards: I means on, O means off.
It will take a few seconds for the machine to warm up.The LCD shows:
When the machine is ready to use (standby mode), you will see:
Fax Ready
1 Jan 2001 0:00
** Warming Up **
1.7
Getting started

1.8
Getting started
Turning off the transport mode
Important: After unlocking the mirror carriage (see page 1.5), you must turn the
transport mode off by following procedures.
When the machine is in the transport mode,the LCD shows:
To turn off the transport mode:
1Press Program key, *,
E .
2Select Off by pressing or .Then press
ENTER to turn off the transport
mode.The mirror carriage will move to the home position.
Important: If you must reship the machine,turn on this mode to move the mirror
carriage to the transport position (in step 2, above, press or to
set the transport mode to On), then power off and lock the mirror car-
riage using the mirror carriage locking plate (see page 1.5).
Loading paper
Acceptable paper size and cassette capacity
Paper source Paper type Paper size Capacity
Paper cassette Plain paper*1A4 ,A5 , F4 500 sheets
A4 ,A5 ,A6 , F4 ,
Plain paper*1Letter , Legal , Half-letter , 50 sheets
Bypass Tray Executive , Custom-sized*2
Envelopes DL , CM10 , Monarch 1 sheet
Postcard 100 ×148mm 20 sheets
Transparency*3A4 20 sheets
*1Paper weight: 60 – 90 g/m2
*2(97 – 216) mm × (140 – 356) mm (Width × Length): It only can use if the optional
Printer Controller is attached.
*3We recommend: 3M PP2500 for laser printers or equivalent
Note: Do not use any paper which has been creased, wrinkled or has absorbed any
moisture.
Loading paper in paper cassette
Before you load paper, note the following:
• After you loaded paper in paper cassette, you must need to “tell” your machine
which size of the paper, A4-, A5- or F4-sized, you loaded.
You can do this by the “Setting of the paper size” operation. (See next page.)
Note:If you will be using A4-sized paper, there’s no need to adjust the cassette;
your machine is initially set for A4-sized paper. Simply attach the A4
sticker to the outside of the paper cassette.
1Open the paper cassette from the front of your machine by gently pulling it
toward you.
Mirror Locked :Off

/ /Enter
Mirror Locked :On

/ /Enter
Mirror Locked

1.9
Getting started
2While pressing the release lever,
slide the paper length guide to the
position for the paper size you
want to use.
3Press down the paper lifting plate.
4Insert the paper into the cassette.
• Before you insert paper in the
cassette, stack it so the leading
edge and sides of the paper are
even.
• Do not stack the paper over the
limit mark inside of the cas-
sette.
• Place the edges of the top sheet
under the metal tabs on the
cassette’s left and right side.
5Adjust the paper guides to fit the
size of paper.
6Gently push the paper cassette back into its original (closed) position.You’ll
feel a click when it’s properly in place.
7Attach the paper size sticker on the cassette’s front.
Helpful Tip: The paper level indicator on the
front paper cassette lets you see
how much paper is in the cassette
without your having to open the cas-
sette.When you see the paper level
indicator drop (i. e., show more blue
area), make sure you have a supply
of paper nearby.Then, when you see
the “Please Supply Paper” message
on the display, you’ll be ready to
refill the cassette.
Important: To avoid paper jams, do not refill this paper cassette without first
removing all of any paper which may remain in it. In other words, do
not just add sheets to an already-loaded stack.
Setting of the Paper Size
Default setting:A4
When you change the size of paper in the paper cassette,also you must change the
paper size setting,below.
1Press Program key,
B ,1,0,1,
ENTER
.The
LCD shows:
2Press or until the recording paper size for the first cassette you want
appears.In this example, we’ve chosen F4.
3Press
ENTER .
If you have the optional second cassette, proceed to step 4.
Otherwise, skip to step 6.
4Press or until the recording paper size for the second cassette you want
appears.In this example, we’ve chosen A5 .
5Press
ENTER .
2nd Cassette :A5

/ /Enter
1st Cassette :F4

/ /Enter
1st Cassette :A4

/ /Enter
Paper level
indicator