Omni VSYR022 User manual

Credit Sale
1Press F2 key on the Terminal.
If debit is activated, choose CREDIT when prompted
to select sale type.
For manual entry:
•Key in card number and press ENTER.
• Key in card expiration date and press ENTER.
(Example: for December 2001, enter 1201)
2Swipe card through vertical slot as shown on terminal*
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
• Recurring Pmnt? (Press F2 for yes, F1 for no.)
• Phone Order? (Press F2 for yes, F1 for no.)
• Card Present? (Press F2 for yes, F1 for no.)
•Invoice Number? Key the appropriate information, press ENTER.
•Customer Number? Key the appropriate information, press ENTER.
•Purchase ID? Key the appropriate information, press ENTER.
•Clerk ID? Key the appropriate information, press ENTER.
3Key in dollar amount of transaction, then press ENTER.
•Tax Amount? Key the appropriate information, press ENTER.
•Tip? Key the appropriate information, press ENTER.
•Print Customer Copy? Press F2 for yes, F1 for no.
4Transaction complete.
Terminal displays transaction response (see "Response Codes" below).
Receipt prints if transaction is approved.
•Have customer sign receipt and place in cash register drawer.
Credit Return/Refund
1
Press F3 key on the terminal.
If debit is activated, choose CREDIT when prompted to
select refund type.
•Key in card number and press ENTER.
• Key in card expiration date and press ENTER.
(Example: for December 2001, enter 1201)
2Swipe card through vertical slot as shown on terminal*.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
•Invoice Number? Key the appropriate information, press ENTER.
•Customer Number? Key the appropriate information, press ENTER.
•Purchase ID? Key the appropriate information, press ENTER.
•Clerk ID? Key the appropriate information, press ENTER.
3Key in dollar amount of transaction,then press ENTER.
•Tax Amount? Key the appropriate information, press ENTER.
•Tip Amount? Key the appropriate information, press ENTER.
•Print Customer Copy? Press F2 for yes, F1 for no.
4Transaction complete - Return/Refund captured.
After Return/Refund is captured, terminal prints copy of
Return/Refund voucher.
•Have customer sign receipt and place in cash register drawer.
Credit Ticket Only
1Press¤key on the terminal then press F1 to selectTicket Only.
For manual entry:
•Key in card number and press ENTER.
• Key in card expiration date and press ENTER.
(Example: for December 2001, enter 1201)
2Key in dollar amount of transaction,then press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
•Invoice Number? Key the appropriate information, press ENTER.
•Customer Number? Key the appropriate information, press ENTER.
•Order Number? Key the appropriate information, press ENTER.
• Purchase ID? Key the appropriate information, press ENTER.
• Clerk ID? Key the appropriate information, press ENTER.
3Key in dollar amount of transaction, then press ENTER.
•Tax Amount? Key the appropriate information, press ENTER.
•Tip Amount? Key the appropriate information, press ENTER.
•Auth Code? Key the appropriate information, press ENTER.
• Print Customer Copy? Press F2 for yes, F1 for no.
When given an approval code by an operator, you must
complete a Credit Ticket Only transaction to enter item
into terminal and print receipt for customer to sign.
Debit Sale
2
Swipe card through vertical slot as shown on terminal.
(All debit card transactions must be swiped; debit card
numbers may not be entered manually.)
• Choose DEBIT when prompted to select sale type.
• Recurring Pmnt? (Press F2 for yes, F1 for no.)
•Clerk ID? Key the appropriate information, press ENTER.
3Key in Debit Sale amount and press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
•Tip? Key the appropriate information, press ENTER.
•Cash Back? Key the appropriate information, press ENTER.
4Customer enters PIN to complete transaction.
Customer must key in private Personal Identification Number
and press ENTER on PIN pad.
• Print Customer Copy? Press F2 for yes, F1 for no.
5Transaction complete.
Terminal displays transaction response (see "Response Codes" below).
Receipt prints if transaction is approved.
•Have customer sign receipt and place in cash register drawer.
1Press F2 key on the terminal.
2Swipe card through vertical slot as shown on terminal.
(All debit card transactions must be swiped; debit card
numbers may not be manually entered.)
• Choose DEBIT when prompted to select Sale type.
Debit Return/Refund
1Press F3 key on the terminal.
3Key in debit refund amount and press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
•Clerk ID? Key the appropriate information, press ENTER.
•Tip? Key the appropriate information, press ENTER.
4Customer enters PIN to complete transaction.
Customer must key in private Personal Identification Number and
press ENTER on PIN pad. Give customer a copy of the refund slip.
•Print Customer Copy? Press F2 for yes, F1 for no.
O MNI 3200
Q UIC K REFERENC E G UIDE
VSYR022 (SO FTPAY)
RETAIL/ DIREC T MARKETING
ETC TYPE 7 APPLIC ATIO N

2Terminal displays transaction response.
If address information was entered, a one-character verification
code is returned along with the approval code. "X" or "Y"
indicates an address match; "N" indicates no match; and "S","U",
or "R" indicates service unavailable or not supported.
Address V erification (AV S)
1
Press F2 key on the terminal.
If debit is activated, choose CREDIT when prompted
to select sale type.
•Key in card number and press ENTER.
• Key in card expiration date and press ENTER.
• Key in sale dollar amount and press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
• Recurring? (Press F2 for yes, F1 for no.)
• Phone Order? (Press F2 for yes, F1 for no.)
– Order Number? Key the appropriate information, press ENTER.
– AVS Address? (See Customer Address information.)
– AVS ZIPCode? Key the customers Zip Code, press ENTER.
•Card Present? (Press F2 for yes, F1 for no.)
– AVS ZIPCode? Key the customers Zip Code, press ENTER.
•Invoice Number? Key the appropriate information, press ENTER.
•Customer Code? Key the appropriate information, press ENTER.
•Purchase ID? Key the appropriate information, press ENTER.
•Tax Amount? Key the appropriate information, press ENTER.
3Enter customer address information.
Enter only the numeric digits of the home address; do not
attempt to enter any alpha characters for street names.
Example: If address is ... You enter ...
One Main Street 1
123 First Ave. 1 2 3 1
23 Main St., No. 56 2 3 5 6
4567 Main St, Apt. 89 4 5 6 7 8
3456 Main St., Apt. C-12 3 4 5 6 1
These procedures generally are used for manual entries,
mail orders,telephone orders and other transactions in
which a credit card is not present. If your terminal prompts
for address verification,please follow these steps:
View Batch Totals.
Press¤key until desired option appears.
Terminal Displays Retrieve By:
Sales: $0.00
Returns: $0.00
Totals: $0.00
Settlement.
Press¤key until desired option appears.
Terminal Displays:
Sales: $0.00
Refunds $0.00
Total: $0.00
• Press ENTER to confirm.
Terminal Responses
Definitions:
• Call Center
– Operator should call the credit authorization center.
•Declined
–The authorization for the transaction has been declined.
• Invalid Card #
–The credit card presented is not acceptable for payment.
• Invalid Tran Type
– Incorrect transaction attempted.
• Invalid Merch #
– Invalid merchant # for the transaction attempted.
•Invalid Amount
–Authorization request must be for at least $1.00.
• Inv Batch Seq
– Improper procedures have created an invalid terminal condition.
• Force $XXXXX.XX
–The batch was closed with an error condition.
• Invalid $XXXXX.XX
– An invalid cardholder # was detected in the batch during
the close process.
• Close $XXXXX.XX
– The response for a normal close transaction.
Amex:
Diners:
Discover:
VISA/MC:
Customer Support:
Card Name Merchant Number Phone Number
Reprint Receipt.
Press F1 for last receipt, F2 for any receipt.
•If any receipt, key in invoice# and press ENTER.
Adj F1
Prnt F2
Void F3
Next F4
Batch Review.
Press¤key until desired option appears.
•Enter PASSWORD.
Terminal Displays Retrieve By:
Press F1 for Clerk, F2 for Amt, F3 for Acct or F4 for Inv#.
• If Clerk, key in the clerk ID and press ENTER.
• If Amt, key in the total transaction amount and press ENTER.
• If Acct, key in the last 5 digits and press ENTER.
• If Inv#, key in the invoice # and press ENTER.
For each option selected terminal displays:
Tran Type
Card#
Amt
• If Adj, adjust by:
F1 for Amt, F2 for tip, F3 for clerk, or F4 for Appv.
(select an option and key in the appropriate data,
press ENTER)
NOTE:If amt or tip selected adjust trans.
• If Prnt, terminal will print a duplicate receipt.
• If Void, terminal will void selected transaction.
• If Next, terminal will display next transaction.
Additional Terminal Functions
No F1
Yes F2
Next F3
Void a Transaction.
Press F4 key on the terminal.
•Void Last Transactions. Press F1 for no, F2 for yes.
A. If no,
Terminal Displays Retrieve By:
Inv # F1
Acct # F2
Select appropriate option.
Terminal Displays Retrieve By:
Card #
Amount #
Select appropriate option.
•If no, transaction will be cancelled, press CLEAR.
•If yes, refer to step B.
•If next, terminal displays next item to be voided.
(Refer to steps A or B)
B. If yes, transaction will be voided.
•Print Customer Copy? Press F2 for yes, F1 for no.
ETC-025