ONE OneHome WiFi Gateway User manual

onecomm.bm 1
FibreWire Smart Internet
Self-Installation Guide.
Your self-installation kit includes:
Internet Installation Guide
Ethernet Cable
Coax Cable
Access Modem with Power Cable
OneHome WiFi Gateway with Power Cable
Coax Splitter with Termination Cap (Optional – Not required for all installations)
INSTALLATION
GUIDE
A
B
C
D
E
F
A B C D
E F

onecomm.bm 2
The Optimal placement for your new Access
modem and OneHome WiFi Gateway:
•Choose a central location in your home, with a
Coax Cable outlet, to place your access modem
and OneHome WiFi Gateway.
•Keep visible the OneHome WiFi Gateway - avoid
placing inside or behind any cabinets or furniture
•Maintain space from appliances, electronics, metal,
concrete, or glass.
Central Placement
Avoid Basements
Avoid Corners
Avoid Cabinets
A
B
C
LAN Ports Reset Coax Cable Power
Step 1
Connecting your Access Modem
Connect your modem to the Coax Cable outlet using the coax cable provided.
If you are sharing the Coax Cable Outlet with your FibreWire TV OneBox
Media Player, connect using the Splitter – see diagram B
Connect the modem to the power cord provided and to a working
wall power outlet.
Ensure that your coax connection is as tight as possible and
connected straight. Your internet service will be impacted if the
connection is loose or if the coax cable is damaged.
(One active port. Connect OneHome
WiFi Gateway only.)

onecomm.bm 3
If you are sharing the Coax wall outlet with your OneBox Media Player,
connect using the Splitter.
Step 2
Conguring and Connecting your Modem to Access the Internet
•Once your modem is powered on, it will take approximately 10 minutes to download and
  congureallofitssettings.
•During this time, your modem may power off and power back on automatically.
•Once the modem setup is complete, the indicator lights on the front of the modem (starting
from right to left) will display as follows:
• Power button – Solid Green
• Down arrow – Solid Blue
• Up Arrow – Solid Blue
• @ sign – Solid Green
• PC monitor icon should be green,
possibly fast blinking. The indicator
will light up once the OneHome WiFi
Gateway is connected to the
access modem.
To OneBox Media Player
To Internet Modem
IN
OUT
OUT
PC Monitor
Down
Arrow
Power
Up
Arrow
@
Symbol
Diagram B
*If a splitter is being used, be sure to use the
termination cap for any unused ‘Out’ port.

onecomm.bm 4
Step 3
Connecting your OneHome WiFi Gateway
•Search for the eero App using the Google Play ( ) or Apple App Store ( ) buttons.
Step 4
Complete OneHome WiFi Setup
Follow the instructions on the eero App to guide you through connecting your OneHome WiFi
Gateway to your modem, and complete the setup of your OneHome WiFi network.
Step 1
Download the
eero app to your
mobile device while
connected to a
cellular network.
Step 2
Install app and
follow step-by-step
instructions.
Step 3
Create your eero
account under the
same name as your
FibreWire Internet
account.
Customer Care Technical Support
Should you require additional support during your setup, please dial 700.7000 and select
Option 4, followed by Option 2.