OneAccess ONE100D/M User manual

ONE100D/M
Installation Guide
Version: 1.0 - 500944
19 December 2007

ONE100D/M Copyright, feedback
Installation Guide
2
Document properties
Copyright notice
The law of 11 March 1957, paragraphs 2 and 3 of article 41, only authorizes, firstly, copies and repro-
ductions strictly reserved for use by copyists and not for general use and, secondly, analyses and short
quotations for the purpose of example and illustration. Therefore, any representation or reproduction,
entire or partial, made without the consent of the author or his representatives is illegal’ (paragraph 1 of
article 40).
Any such representation or reproduction, made in any manner whatsoever, would therefore constitute
an infringement of the law as sanctioned by articles 425 and in accordance with the penal code.
Information contained in this document is subject to change without prior notice and does not constitute
any form of obligation on the part of OneAccess.
OneAccess and the distributors can in no case be held responsible for direct or indirect damage of any
kind incurred as a result of any error in the software or guide.
Every care has been taken to ensure the exactitude of information in this manual. If however you dis-
cover an error, please contact OneAccess After Sales Service division.
November 2005 Issue
1100 00 T 4023102 T 00 ind. A
OneOS operating system
The OneOS is a feature-rich operating system that guarantees a common feature set across the different
OneAccess product lines and a uniform support by maintenance and management tools.
The OneOS manual, which is a separate manual, describes the features of the latest version of the
OneOS operating system.
Your feedback
Your satisfaction about this purchase is an extremely important priority to all of us at OneAccess. Accord-
ingly, all electronic, functional and cosmetic aspects of this new unit have been carefully and thoroughly
tested and inspected. If any fault is found with this unit or should you have any other quality-related com-
ment concerning this delivery, please submit the Quality Comment Form on our web page at
www.oneaccess-net.com/telindus → Support.
Subject ONE100D/M
Manual type Installation Guide
Version 1.0
Code 500944
Modification date 19 December 2007 ©OneAccess

ONE100D/M Table of contents
Installation Guide
3
Table of contents
1 Safety instructions ..............................................................................................6
1.1 Safety information ...................................................................................................... 7
1.2 Unpacking .................................................................................................................. 8
1.3 Selecting a site ........................................................................................................... 8
1.4 Connection precautions.............................................................................................. 9
1.5 Back panel earth connection .................................................................................... 10
2 Directives and standards ..................................................................................12
2.1 Statements ............................................................................................................... 13
2.2 Environmental information........................................................................................ 14
2.3 Safety compliance .................................................................................................... 15
2.4 Over-voltage and over-current protection compliance ............................................. 15
2.5 EMC compliance ...................................................................................................... 15
2.6 Environmental compliance ....................................................................................... 15
3 Router description.............................................................................................16
3.1 What is the ONE100D/M? ........................................................................................ 17
3.2 ONE100D/M Router family overview........................................................................ 19
3.3 Hardware description ............................................................................................... 20
3.4 The front panel LED indicators................................................................................. 21
3.5 Rear view of the ONE100D/M .................................................................................. 24
3.6 The ONE100D/M motherboard ................................................................................ 34
4 Interface description .........................................................................................36
4.1 The different connectors on the back panel of the ONE100D/M.............................. 37
4.2 ISDN interface specifications ................................................................................... 39
4.3 SHDSL line specifications ........................................................................................ 42
4.4 LAN interface specifications ..................................................................................... 43
4.5 WLAN interface specifications.................................................................................. 44
4.6 4 port Ethernet switch specifications ........................................................................ 45
4.7 Console port specifications ...................................................................................... 46
4.8 FXS analog interface specifications ......................................................................... 47
4.9 FXO analog interface specifications......................................................................... 48
5 Technical characteristics..................................................................................50
5.1 Power requirements ................................................................................................. 51
5.2 Dimensions............................................................................................................... 51
5.3 Environmental compliance ....................................................................................... 52
6 Installing the ONE100D/M .................................................................................54
6.1 Opening and closing the housing............................................................................. 55
6.2 Installing the WLAN antenna.................................................................................... 56
6.3 Mounting the ONE100D/M on a wall ........................................................................ 57

ONE100D/M Table of contents
Installation Guide
4
7 Powering up the ONE100D/M ...........................................................................60
Annex .................................................................................................... 62
Annex A:Console cable ...........................................................................................64
Index...................................................................................................... 66

ONE100D/M Table of contents
Installation Guide
5

ONE100D/M Chapter 1
Installation Guide Safety instructions
6
1 Safety instructions
This chapter gives some important safety instructions to take into account when using and installing the
ONE100D/M. The following gives an overview of this chapter:
•1.1 - Safety information on page 7
•1.2 - Unpacking on page 8
•1.3 - Selecting a site on page 8
•1.4 - Connection precautions on page 9
•1.5 - Back panel earth connection on page 10

ONE100D/M Chapter 1
Installation Guide Safety instructions
7
1.1 Safety information
IMPORTANT SAFETY INSTRUCTIONS
• Disconnect the power supply before installing, adjusting or servicing the unit. Always disconnect the
AC input first.
• The external power supply is connected on the rear panel of the device, and may be delivered
together with the ONE100D/M.
• To connect the power supply, proceed as follows:
- Connect the DC input jack from the power supply to the DC 12V power input on the rear panel of
the device.
- Secure the power supply connection by installing the DC power supply cord into the foreseen clip.
- Connect the power supply to an AC electrical outlet (100-240 VAC). Plugging in the power supply
turns the router on.
• Do not use another type of power supply then the one prescribed by OneAccess.
• Over current Protection: This device requires that the building’s electrical installation is designed for
protection against short-circuit (over-current) protection. A fuse or circuit breaker no larger than 240
VAC, 10A must be used on the phase conductors.
SAFETY WARNING
• To avoid damage to the unit, please observe all procedures described in this chapter.
•Itisessential that, if a device has got an earth stud on the back panel, that this is effectively connected
to earth. Otherwise, in case of electrical problems, other devices connected to the ONE100D/M could
be damaged. Also refer to 1.5 - Back panel earth connection on page 10.
Ensure that the unit and its connected equipment all use the same power and ground, to reduce noise
interference and possible safety hazards caused by differences in ground or earth potentials.

ONE100D/M Chapter 1
Installation Guide Safety instructions
8
1.2 Unpacking
Checking the shipping carton
Rough handling during shipping causes most early failures. Before installation, check the shipping car-
ton for signs of damage:
• If the shipping carton is damaged, please place a claim with the carrier company immediately.
• If the shipping carton is undamaged, do not dispose of it in case you need to store the unit or ship it
in the future.
1.3 Selecting a site
WARNING
Always place the unit on its feet without blocking the air vents.
Install the unit in an area free of extreme temperatures, humidity, shock and vibration. Position it so that
you can easily see and access the front panel and its control indicators. Leave enough clearance at the
back for cables and wires. Position the unit within the correct distances for the different accesses and
within 2m of a power outlet.

ONE100D/M Chapter 1
Installation Guide Safety instructions
9
1.4 Connection precautions
ESD WARNING
The circuit boards are sensitive to electrostatic discharges (ESD) and should be handled with care. It is
advisable to ensure an optimal electrical contact between yourself, the working area and a safety ground
before touching any circuit board. Take special care not to touch any component or connector on the
circuit board.
EMC WARNING
The OneAccess access products are fully EMC compliant. To ensure compliance with EMC directive 89/
336/EEC, shielded cables or ferrite beads have to be used.
NOTE
This unit may be powered by an IT power system.
The connectors of the ONE100D/M should only be connected to the following circuit types:
• SELV (Safety Extra Low Voltage): local connection (e.g. PC to ONE100D/M) or leased line inside the
building.
• TNV-1 (Telecom Network Voltage): telephone line, leased line outside the building.
• TNV-2: PSTN from PABX inside the building; Telecommunications Network Voltage.
• TNV-3: PSTN from operator PABX outside the building.
Connector Connector label Connector type Circuit type
SHDSL SHDSL RJ45 TNV-1
LAN interface1
1. 10/100 Mbps interface
ETHERNET/SWITCH RJ45 SELV
PSTN interface2
2. V.32(bis)/V.34/V.90/V.92
PSTN RJ45 TNV-1
RS232 Interface3
3. V.24
Console RJ45 SELV
FXS Interface FXS RJ45 TNV-2
FXO Interface FXO RJ45 TNV-3
T0/S0 interface ISDN BRI RJ45 TNV-3
Earth stud Clinching stud Earth

ONE100D/M Chapter 1
Installation Guide Safety instructions
10
1.5 Back panel earth connection
Safety
Some versions of the ONE100D/M might be equipped with enhanced protection components, and have
an earth stud on the back panel.
It is essential that, if a device has got an earth stud on the back panel, that this is effectively connected
to earth. Otherwise, in case of electrical problems, other devices connected to the ONE100D/M could
be damaged.
Earth Connection
To connect an earth wire to the clinching stud on the back panel, use:
• 2 round M3 washers; these are delivered with the ONE100D/M.
• 1 M3 nut; this is also delivered with the ONE100D/M.
• 1 M3 ring tongue; this is not delivered with the ONE100D/M.
Proceed as follows:
Step Action
1 Slide one of the round M3 washers over the clinching stud.
2 If not already done so, the earth cable that will be connected to the clinching stud, must
be equipped with an M3 ring tongue.
3 Slide the M3 ring tongue of the earth cable over the clinching stud.
4 Slide the second M3 round washer over the clinching stud.
5 Use the M3 nut to fix everything; make sure it is firmly fixed.

ONE100D/M Chapter 1
Installation Guide Safety instructions
11

ONE100D/M Chapter 2
Installation Guide Directives and standards
12
2 Directives and standards
This chapter details the list of standards, which the ONE100D/M complies with. The following gives an
overview of this chapter:
•2.1 - Statements on page 13
•2.2 - Environmental information on page 14
•2.3 - Safety compliance on page 15
•2.4 - Over-voltage and over-current protection compliance on page 15
•2.5 - EMC compliance on page 15
•2.6 - Environmental compliance on page 15

ONE100D/M Chapter 2
Installation Guide Directives and standards
13
2.1 Statements
www.oneaccess-net.com/telindus → Products → choose a product → Downloads → Certificates
Hereby, OneAccess declares that this ONE100D/M complies with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
Hierbij verklaart OneAccess dat deze ONE100D/M overeenstemt met de essentiële vereisten en andere
relevante bepalingen van Richtlijn 1999/5/EC.
Par la présente, OneAccess déclare que ce ONE100D/M est en conformité avec les exigences essen-
tielles et autres articles applicables de la Directive 1999/5/EC.
Hiermit, OneAccess erklärt daß dieser ONE100D/M in Fügsamkeit ist mit den wesentlichen Anforderun-
gen und anderen relevanten Bereitstellungen von Direktive 1999/5/EC.
Mediante la presente, OneAccess declara que el ONE100D/M cumple con los requisitos esenciales y
las demás prescripciones relevantes de la Directiva 1999/5/CE.
A OneAccess declara que o ONE100D/M cumpre os principais requisitos e outras disposições da Direc-
tiva 1999/5/EC.
Col presente, OneAccess dichiara che questo ONE100D/M è in acquiescenza coi requisiti essenziali e
stipulazioni attinenti ed altre di Direttivo 1999/5/EC.
Με το παρόν ηOneAccess δηλώνει ότι το ONE100D/M είναι συµµορφούµενο µετις βασικές απαιτήσεις
και µετις υπόλοιπες σχετικές διατάξες της οδηγίας 1999/5/EC.

ONE100D/M Chapter 2
Installation Guide Directives and standards
14
2.2 Environmental information
The crossed-out wheeled bin means that within the European Union the product must be taken to separate
collection at the product end of life. This applies to the device but also to any accessories marked with this symbol.
Do not dispose of these products as unsorted municipal waste.
If you need more information on the collection, reuse and recycling systems, please contact your local waste
administration. You can also contact us for more information on the environmental specifications of our products.
De doorgestreepte container wil zeggen dat binnen de Europese gemeenschap het product voor gescheiden afvalverzameling
moet worden aangeboden aan het einde van de levensduur van het product. Dit geldt voor het toestel, maar ook voor alle
toebehoren die van dit symbool voorzien zijn. Bied deze producten niet aan bij het gewone huisvuil.
Indien u meer informatie wenst over de systemen voor inzameling, hergebruik en recyclage, gelieve dan uw lokale afvaldiensten
te contacteren. U kan ook ons contacteren wanneer u informatie wenst over de milieu aspecten van onze producten.
Le symbole de la poubelle sur roues barrée d’une croix signifie que ce produit doit faire l’objet d’une collecte sélective en fin de
vie au sein de l’Union Européenne. Cette mesure s’applique non seulement à vorte appareil mais également à tout autre
accessoire marqué de ce symbole. Ne jetez pas ces produits dans les ordures ménagères non sujettes au tri sélectif.
Si vous souhaitez plus d'information concernant les systèmes de collecte, de réutilisation et de recyclage, veuillez contactez votre
service de gestion de déchets local. Vous pouvez également nous contacter pour obtenir plus d’information au sujet des
spécifications environnementales de nos produits.
Das Symbol der durchgestrichenen Abfalltonne auf Rädern bedeutet dass das Produkt in der Europäischen Union einer
getrennten Mülsammlung zugeführt werden muss. Dies gilt sowohl für das Produkt selbst, als auch für alle mit diesem Symbol
gekennzeichneten Zubehörteile. Diese Produkte dürfen nicht über den unsortierten Hausmüll entsorgt werden.
Wenn Sie mehr Informationen brauchen über die Sammlung und Recycling Systemen, bitte konsultieren Sie Ihre örtliche Abfälle
Verwaltung. Für mehr Informationen über die Umweltaspekten unserer Produkte, wenden Sie sich an unserer Kundendienst.

ONE100D/M Chapter 2
Installation Guide Directives and standards
15
2.3 Safety compliance
• EN60950-1 - 1st edition: Safety of information technology equipment, including electrical business
equipment.
• Class 1 equipment for Table Tops with 115/230 Vac internal power supply.
• Class 3 equipment for …
- Table Tops with 115/230 Vac external power supply adapter
- Table Tops with -48 Vdc internal power supply
- Card Versions.
2.4 Over-voltage and over-current protection compliance
The over-voltage and over-current protection complies with ITU-T K.44 and ETSI ETS 300 386-2 recom-
mendations.
2.5 EMC compliance
• EN55022 B Emissions
• EN55024 Immunity
• EN61000-3-2 Harmonics
• EN61000-3-3 Voltage fluctuations and flicker
• EN61000-4-2 ESD
• EN61000-4-3 Radiated immunity
• EN61000-4-4 EFT/burst
• EN61000-4-5 Surge
• EN61000-4-6 Conducted immunity
• EN61000-4-8 Power magnetic field immunity
• EN61000-4-11 Voltage dips & drops
• ENV50204 Radiated immunity against digital radio telephone
• EN300386 V.1.3.3 Ems Requirements
2.6 Environmental compliance
• Storage conditions: ETSI ETS 300 019-1-1 Class 1.1. In addition, the storage temperature has to be
between -25 to +70°C
• Transport conditions: ETSI ETS 300 019-1-2 Class 2.3
• Stationary use conditions: ETSI ETS 300 019-1-3 Class 3.2. In addition, a relative humidity between
0 to 95% non-condensing and an ambient operational temperature between -10 to 50°C is supported.
• Maximum altitude: 3000m
• International protection (IP) class of protection against solid and liquids: IP40
• In use: Temperature Controlled.
- Test specification (Part1 Classification of environmental conditions):
› Class T3.1 (normal)
› Class T3.1 (exceptional)

ONE100D/M Chapter 3
Installation Guide Router description
16
3 Router description
This chapter describes the ONE100D/M front and rear panels, and the associated technical character-
istics. The following gives an overview of this chapter:
•3.1 - What is the ONE100D/M? on page 17
•3.2 - ONE100D/M Router family overview on page 19
•3.3 - Hardware description on page 20
•3.4 - The front panel LED indicators on page 21
•3.5 - Rear view of the ONE100D/M on page 24
•3.6 - The ONE100D/M motherboard on page 34

ONE100D/M Chapter 3
Installation Guide Router description
17
3.1 What is the ONE100D/M?
The ONE100D/M is a voice enabled SHDSL router. It connects phones, faxes, PABX and LAN stations
to the network. The router relies on the robust OneOS software, the OneAccess IP software designed
for the delivery of enterprise grade services such as VoIP, SIP PBX, Quality of Service, IP VPN and Wire-
less LAN.
High Speed DSL Access
The ONE100D/M includes a SHDSLbis interface up to 4 copper pairs. This provides line rates up to
22Mbps on short distances and up to 10Mbps on operator standard loop lengths. The various pair bond-
ing techniques make it suitable for any type of DSL infrastructure. The symmetrical line rates of SHDSL
perfectly meet the traffic profile of business users.
Reliable Voice Solution
The ONE100D/M offers a complete and proven voice over packet solution. With various signalling pro-
tocols (H.323; MGCP and SIP) and flexible voice routing, the One100 D/M is a secure choice in evolving
networks.
Delivering a high-quality VoIP network is a great challenge for carriers with many vendors and network
equipment pieces being involved. Troubleshooting is accelerated by the ONE100D/M, which embeds
voice quality audit functions monitoring voice frame jitter and estimated echo. It also features measure-
ment probes delivering statistics about the network quality of service.
Full Service Gateway
As communication over the internet is cheaper than other alternatives, companies use or want to use it
not only for browsing and e-mail, but also for many other services like business processes between
offices and with home workers, web hosting, voice and video communication. On their local network they
need wired and wireless access. To support all these services in a secure and reliable manner in one
box, they need a full service gateway. Based on the OneOS software the ONE100D/M is a full service
gateway for businesses with data and voice needs.
The ONE100D/M provides secured Internet access through a stateful inspection firewall. Employees
working at home and personnel on the road can use the business applications based on central data-
bases through IP VPNs.
The ONE100D/M also supports network based VPNs based on MPLS / IP and on VPLS / VLAN tech-
nology. It provides best-in-class IP Quality of Service features including real-time processing of high pri-
ority, delay sensitive applications and guaranteed bandwidth for selected flows. Each of the 4 LAN ports
can be reserved for a server. Specific policies can be applied per port. The optional wireless LAN gives
access to different types of users. Several user authentication schemes and policy based routing can be
applied so that a public hotspot service can be offered while securing the company’s LAN from intru-
sions.

ONE100D/M Chapter 3
Installation Guide Router description
18
Accelerated Deployment And Service Provision
As all ONE products, the ONE100D/M uses the Industry standard Command Line Interface (CLI). This
facilitates the configuration management for the service provider’s technicians and integrates rapidly
with automated tools. Several auto discovery and update features make the network roll-out straightfor-
ward.
Technicians or the customer install the units with a standard configuration. Once connected to the net-
work the ONE100D/M automatically retrieves all customer specific information from the service pro-
vider’s databases and thus becomes ready for the service. A set of embedded tools and service level
indicators enable responsive customer support. On the other hand a web based user interface provides
the customer with all the service information that relevant to him.

ONE100D/M Chapter 3
Installation Guide Router description
19
3.2 ONE100D/M Router family overview
Different versions exist of the OneAccess. The name of each version indicates the hardware character-
istics according to the following table:
Example
ONE100-2B-2V-SD5E
This is a One100, with:
• 2 BRI interfaces
• 2 FXS interfaces
• a hardware accelerator for encryption
• 2 SHDSL line pairs
• a 4 port Ethernet switch and 1 ethernet interface
Characters Description
D 2 pair SHDSL
M 4 pair SHDSL
W WIFI option (b/g)
S Encryption (incl. hardware accelerator); otherwise only DES software encryption
5E A 4 port Ethernet switch and an extra Ethernet interface.
-B 1 BRI
-2B 2 BRI
-4B 4 BRI
-2V 2 FXS
-4V 4 FXS
-8V 8 FXS
-O 1 FXO

ONE100D/M Chapter 3
Installation Guide Router description
20
3.3 Hardware description
The ONE100D/M motherboard is equipped with the following interfaces:
• SHDSL line connector
• Console port
• Managed switch with 4 ports
• Additional Ethernet port
• WLAN 802.11b/g
For more information, refer to 4.1 - The different connectors on the back panel of the ONE100D/M on
page 37.
Optional extra connectors are:
• ISDN BRI connectors.
• FXS voice connectors. Note that the ONE100D/M can treat up to 8 simultaneous voice channels.
• FXO voice connector.
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