Onida W12TRC3 User manual

The unit displayed is for representational purposes only. Actual unit may vary.
AIR CONDITIONERS
Warranty Registration System
Help us to serve you better by registering
your product for Warranty
-Web Registered at w
-Telephone
-Post / Visit Post the Warranty Registration Card &
ww.onida.com
Call Centre No. 0XX-39889000(0XX-STD Code of
State Capital)
Service Centre
Copy or Visit the Nearest Service Centre.
Model: W12TRC3 / W18TRC3
W12TRC2 / W18TRC2
3 STAR 2 STAR

Dear customer
Congratulation on buying ONIDA Air Conditioner.
Your Air Conditioner comes with ONIDA Guarantee of Quality
as detailed in the manual.
ONIDA takes great pride in providing its customers with state-
of-the-art products that adheres to international quality
standards.
ONIDA is committed to following quality policy laid by our
chairman and managing director Mr. G. L. Mirchandani.
“We are committed to quality and strive for continuous
improvement through innovation and human development to
give customer better value for money always”
ONIDA stands committed to provide the ultimate customer
satisfaction, as nothing brings us greater joy than having
satisfied customers of ONIDA.
At ONIDA, feedback and suggestions based on your product
usage experience is greatly appreciated.
Please contact to us at r
[email protected]
G. Sundar
Chief Executive Officer
IMPORTANT :
Please read this owner’s manual carefully and thoroughly
before installing and operating your room air conditioners.
Please retain this owner’s manual for future reference after
reading it thoroughly.

CONTENTS
Salient Features 1
Control Panel 3
Remote Overview 4
Operations 5
Safety Precautions 11
Installation 13
Electrical Requirements 17
Take care of your Air Conditioner 18
Precautions to be taken 19
Trouble Shooting Chart 21
Installation and Satisfaction Report 23
Warranty Terms & Conditions 25
Preventive Maintenance Service Coupon 27
Warranty Card(Customer Copy) 29
Warranty Card(Service Center Copy) 31
List of service center no.s in India 33
Inside Air Conditioner 2

SALIENT FEATURES
Model Code :
•Aesthetics:-
a) Unique Tracy Panel
•Performance:-
b) High BTU Compressor
c) Trapezoidal Inner Grooved Tube
d) Large Condenser Coil
•Features:-
a) Combined Timer
b) Auto-Restart
c) Multi Fan Speeds
•Safety & Reliability:-
a) Low Deration Factor
b) Hydrophilic Fins for Evaporator
c) 5-Stage Epoxy Polyester Painting
d) Rugged Construction With Thicker Gauge Steel
1.0T / 1.5T Window Air Conditioner
W12TRC3 / W18TRC3
W12TRC2 / W18TRC2
a) 3 Star / 2 Star Energy Saver BEE Rated
d) Full Function LCD Remote
1
3 STAR

32
CONTROL PANEL
INSIDE THE AIR
CONDITIONER
Accessories
Seal
(Used on
drain joint)
1
1
Screw
2(For >18000But/h models only:
Used to fasten the front panel)
2 or 4 (For cooling & heating
models only: Used to install the
drain tray)
Drain Joint
1 pec
Drain Tray
(Cooling & Heating
models: >16000Btu/h)
1pec
Drain Tray
(Cooling & Heating
models: <16000But/h)
1. Front panel
2. Air filter
3. Frame
4. Cabinet
5. Air inlet grill (outdoor side)
6. Air outlet grill
7. Electronic control keypad
8. Power supply cord
9. Remote control
FEATHER TOUCH:
1. “Power” Key
ŸPower button to ON/OFF the Air Conditioner.
2. “Mode” Key
ŸToggles between Auto/Cool/Dry/Fan Modes.
3. “Temp/Timer Adjustment” Key
ŸAdjust the temperature/timer setting.
4. “Fan Speed” Key
ŸToggles the Fan speed between High, Low and Auto.
5. “Remote Sensor”
6. “Room Temp Display”
7. “Timer” Key
ŸToggles between Timer ON and Timer OFF.
8. “Swing” Key
ŸTo adjust the airflow direction.
9. TIMER ON
10. TIMER OFF
The unit displayed in manual are for representational purpose only. Actual unit may vary.
TEMP
AUTO
COOL
DRY
FAN
HIGH
MED
LOW
MODE FANSPEED
SWING SLEEP
TIMER ON
TIMER OFF
ON/OFF
RESET LOCK
SET TEMPERATURE( C)
MODE
FAN
1
69 78 10
3
542
TIME ON
TIME OFF

54
REMOTE OVERVIEW OPERATIONS
1. Open back cover and put 2 Nos. AAA size alkaline batteries.
2. The remote signal can be reached up to six meters from the Air Conditioner Receiver.
3. When the button is pressed on remote, Unit will “beep” once, indicating the receipt of
signal. If no “beep” sound is heard, press the button once again.
4. Remove batteries if remote control has not been used for long time.
5. Heat mode is not available with all models.
Operating Your Air Conditioner:
Your Window Air Conditioner can be conveniently operated using the intelligent cordless
remote control.
1. Switch on the MCB.
Press ON/OFF button on remote handset to switch ON the AC.
All icons will glow once.
Your AC switches on with parameters that were set before power was switched
off. The unit receives the signal with "BEEP" tone and your AC starts operation.
Time Delay: To protect the compressor, a time delay is incorporated in the circuit.
The Time Delay ensures that the compressor switches ON only after a delay of about 3
minutes.
2. Press the “MODE” Button for Auto, Cool, Fan, or Dry Mode selection.
3. Press the "FAN” Button to set the Fan Speed. Each press changes the fan speed
from Low- Med - High-Auto Fan speed. The selected fan setting symbol can be
seen on the LCD.
4. The Set Temp. is displayed on LCD, Press button ” “ to increase and “ “ to the
decrease the temperature.
5. To switch off the AC, press the same ON/OFF Button.
Setting the Desired Room Temp.:
You can set the temp. at which you would like your room to be.
O
Press " " button to increase the set temp. On every press, the temp. increases by 1 C.
O
Press " " button to decrease the set temp. On every press, the temp. decreases by 1 C
The two digit display shows the set temp. on LCD.
O
The setting temp. range is from 17- 30 C.
Your window AC operates in one of four modes, AUTO-COOL-FAN-DRY. The modes
button cyclically chooses between these operating modes.
TEMP
AUTO
COOL
DRY
FAN
HIGH
MED
LOW
MODE
FAN SPEED
SWING SLEEP
TIMER ON
TIMER OFF
ON/OFF
RESET LOCK
SET TEMPERATURE( C)
RESET BUTTON
TEMPERATURE
ADJUSTMENT
OPERATIONDISPLAY
 OPERATIONMODE
SWING
FANSPEED
ON / OFF
TIMERON
TIMEROFF
SLEEP BUTTON
LOCK BUTTON
Signalejectingwindow
BACK VIEW

76
OPERATIONS OPERATIONS
The FAN Mode:
1. Press "MODE" button to cyclically step through the AUTO, COOL, FAN, & DRY Modes and
stop when FAN mode is selected.
2. symbol can be seen toward FAN word on the Remote panel when you select the FAN
mode.
3. In FAN mode, only FAN will run at set speed and Compressor remain OFF and FAN motor
will run continuously. Temperature display will goes off.
4. In this mode, you can change the FAN Speed, but you can not set the desired TEMP.
TIMER Operation:
You can program your Window AC to switch itself ON or OFF at particular time.
Maximum set time is 24 hrs. Up to 10 hrs, setting time increment will be 0.5 hrs & after 10 hrs
setting time increment will be 1 hrs.
ON TIMER:
When the AC is "OFF" (in standby), press "TIMER ON" Button on remote to use this feature as
the TIMER ON. (make sure that MCB switch is "ON". The "TIME ON" led on Unit will glow ON.
For EXAMPLE:
Suppose you want to switch ON the AC after 8 hrs. Press "TIMER ON" button, when AC is in
OFF condition. Press TIMER ON key till remote display will shows "8HR” to set the TIMER ON.
OFF TIMER:
When the AC is "ON", press "TIMER OFF" Button on remote to use this feature as the TIMER
OFF. The "TIME OFF" led on Unit will glow ON.
For EXAMPLE:
Suppose you want to switch OFF the AC after 8 hrs. Press "TIMER OFF" button, when AC is in
ON condition. Press TIMER OFF key till remote display will shows "8HR” to set the TIMER OFF.
ON/OFF TIMER Setting through Control Panel:
When the AC is "ON", press "TIMER" button on control panel, The “TIME OFF” led on unit will
glow ON. To set the time, for every 0.5hr increment press “TEMP” up/down keys.
When the AC is “OFF”, press “TIMER” button on control panel, The “TIME ON” led on unit will
glow ON. To set the time, for every 0.5hr increment press “TEMP” up/down keys.
Your Window AC operates in one of four modes, COOL-FAN-DRY. The modes button
cyclically chooses between these operating modes.
The AUTO Mode :
1. Press "MODE" button to cyclically step through the AUTO-COOL-FAN-DRY modes and stop
when AUTO mode is selected.
2. symbol can be seen toward AUTO word on the Remote panel when you select the AUTO
mode.
3. In this mode, the fan speed is set to AUTO by default.
4. Temperature can be set in this mode.
5. In the AUTO mode, your AIR CONDITIONER "Thinks” for you.
The unit automatically and continuously monitors the difference between room temp. and
set temp. and adjusts the fan speed accordingly, to ensure maximum comfort.
The COOL mode:
In the cool mode, the compressor is in operation and your AC functions in the standard
operating mode, cooling your room to the desired set temp.
1. Press "MODE" button to cyclically step through the AUTO-COOL-FAN-DRY modes and
stop when cool mode is selected.
2. symbol can be seen toward COOL word on the Remote panel when you select the cool
mode.
In this mode, you can change the temp. settings by pressing " " and “ ” temp. buttons.
You can change the fan speed setting by pressing FAN button.
3. If the Room temp. is more than the set temp., then the Compressor will remain ON and
perform the Cooling operation. If the room temp. achieves the temp. less than set temp.,
then the Compressor will goes OFF and FAN motor will run continuously.
The DRY Mode:
In the DRY mode, your AC reduces the humidity within the room faster.
O
When the room temp. is more than 17 C then only the DRY mode operates.
1. Press "MODE" button to cyclically step through the AUTO-COOL-FAN-DRY modes and
stop when DRY mode is selected.
2. symbol can be seen toward DRY word on the Remote panel when you select the DRY
mode.
3.
AUTO-
In DRY mode, Indoor FAN will run at low speed, the compressor & outdoor fan will remain
ON until it reaches the set temperature. After reaching the set temperature, the
compressor & outdoor fan will be OFF.
4. In this mode, No fan speed indicator display and you can not change the FAN Speed, but
you can set the desired TEMP.

9 8
OPERATIONS OPERATIONS
COMBINED TIMER:(Setting both ON and OFF timers simultaneously)
TIMER OFF TIMER ON: (On Stop Start Operation)
This feature is useful when you want to stop the air conditioner after you go to bed, and start
it again in the morning when you wake up or when you return home.
Example:-
To stop the AC 2hrs after setting and start it again 10hrs after setting.
1. Press the “ TIMER OFF “ button until the TIMER OFF indicator is
displayed and time setting is flashing.
2. Use the button to display “2.0” beside the
TIMER OFF display.
3. Press the button again to display the TIMER ON.
4.
“TIMER OFF “
“TIMER ON “
Use the “ TIMER ON “ button to display “10” beside the TIMER
ON display.
5. Wait for 3 seconds until the TIMER ON time stops flashing and
this function is activated.
TIMER ON TIMER OFF: (Off Start Stop Operation)
This feature is useful when you want to start the air conditioner before you wake up, and stop
it after you leave the house.
Example:- To start the AC 5hrs after setting and stop it 8hrs after setting.
1. Press the “ TIMER ON “ button until the TIMER ON indicator is displayed and time setting
is flashing.
2. Use the “ TIMER ON “ buttons to display “5.0” beside the TIMER ON display.
3. Press the “ TIMER OFF “ button again to display the TIMER
OFF.
4. Use the “ TIMER OFF “ buttons to display “8.0” beside the
TIMER OFF display.
5. Wait for 3 seconds until the TIMER OFF time stops flashing and
this function is activated.
Note:- a. When you want to cancel the entire machine goes off.
Press ON/OFF button to Restart the unit.
b. The timer setting(TIMER ON or TIMER OFF) that in sequence
occurs directly after the set time will be activated first.
On
Stop
2 hours later
after setting
Set
Start
10 hours later
after setting
Off Stop
Start
2 hours later
after setting
5 hours later
after setting
Set
7 ,0( 5 2 1 2))
K
7,0 (5 21 2))
K
CANCEL TIMER:
If you want to cancel the Timer either TIMER ON or TIMER OFF, press the corresponding
TIMER button and set the time to 0:0.
SLEEP Operation:
To switch on SLEEP operation, Press SLEEP button on remote.
0
In this mode, the set temperature will increase by 1 C over the next 1hour and by another
0
2 C after an additional 1 hour. This new temperature will be maintained for 5 hours
before it returns to the original selected temperature. Then unit will goes off.
Press again to cancel SLEEP operation.
NOTE:- The SLEEP function is only available under COOL and AUTO Modes only.
SWING Operation :
Press “SWING” button to adjust the airflow direction.
Press it again to stop.

1110
OPERATIONS
Vent Control
CLOSE VENT OPEN CLOSE OPEN
Vertical air flow adjustment (manually)
The Vent control is located above the control knobs. The operation is different
on different models (see below figures).
For maximum cooling efficiency, CLOSE the vent. This will allow internal air circulation.
OPEN the vent to discharge stale air.
To open the vent, pull the lever toward you To open the vent, set the lever to the right position.
To close it, push it in. To close it, set the lever in the left position.
To adjust vertical air flow direction, adjust any one of the horizontal
louver blades. When adjusting the horizontal louver blades up and
down, always keep the top or bottom blades horizontal. This can
effectively prevent water droplets condensing on the front panel of
the unit.
SAFETY PRECAUTIONS
Plug in the power plug
properly.
Do not operate or stop the
unit by inserting or pulling
out the power plug.
Do not damage or use an
unspecified power cord.
Otherwise , it will cause electric
shock or fire due to heat
generatio n or electrica l shock.
It wil l caus e electrica l shock or fire
due to hea t generation.
It will cause electrica l shock or fire.
I f th e supply cor d i s damaged, it
must be replaced by a special cord
or assembl y availabl e fro m the
manufacture r or its servic e agent.
Do not modify power cord
length or share the outlet
with other appliances.
Do not operate with wet
hands or in damp
environment.
Do not direct airflow at room
occupants only.
I t wil l cause electrica l shock or
fire due to hea t generation.
It ma y cause electrica l shock. Thi s coul d damag e you r health.
Never touch th e metal parts
of th e uni t when removing
the filter.
Do no t clean the air
conditioner wit h water.
Ventilate wel l when used
together wit h a stive , etc.
I t ma y cause a n injury. Water may enter th e uni t and
degrade th e insulation . It may
caus e a n electri c shock.
An oxyge n shortag e may occur.
To prevent injury to the user or other people and property damage, the following instructions must
be followed.
ŸIncorrect operation due to ignoring of instruction will cause harm or damage, the seriousness
is classified by the following indications.

1312
SAFETY PRECAUTIONS
When cleaning the unit , first
mak e sure th e power and
breaker are turned off.
Do not put a pet or house
plant wher e it wil l be
exposed to direct air flow.
Do no t us e for special
purposes.
Sinc e th e fa n rotate s a t high
spee d durin g operation , i t may
caus e a n injury.
Thi s coul d injure th e pe t or plant. D o no t us e thi s ai r conditione r to
preserv e precision devices , food,
pets, plants , an d ar t objects.
I t may caus e deterioratio n of
quality, etc.
Do no t operat e Switches
wit h we t hands.
Do no t apply an insecticide
or flammable spray.
Do no t put a heater, etc.
where is exposed to direct air
flow.
It may cause a n electri c shock. I t may cause a fire or deformation
of the cabinet.
It may cause imperfect combustion.
INSTALLATION
Over 50cm
About 10mm
FENCE
AWNING
75-150cm
Over 50cm
About 10mm
FENCE
AWNING
75-150cm
All side louvers of the cabinet must remain exposed tothe outside of the structure.
CAUTION
Select the best location
1. To avoid vibration and noise, make sure the unit is installed securely and firmly.
2. Install the unit where the sunlight does not shine directly on the unit.
If the unit receives direct sunlight, build an awning to shade the cabinet.
3. There should be no obstacle, such as a fence or wall, withing 50cm from the back of the
cabinet because it will prevent heat radiation of the condenser.
Restriction of outside air will greatly reduce the cooling and heating efficiency of the air
conditioner.
4. Install the unit a little obliquely outward not to leak the condensed water into the room
(about 10mm or 1/4 bubble with level).
5. Install the unit with its bottom portion 75~150cm above the floor level.
6. The power cord must be connected to an independent circuit. The yellow/green wire must
be grounded.

1514
INSTALLATION
AIR IN
AIR IN
AIR OUT
100mm minimum
OPTION A
AIR IN
LOUVRE
BRICK
WALL
O
45 BRICK CUT AWAY
TO CLEAR LOUVRES
FRONT
AIR OUT
AIR INAIR IN TOP
VIEW
O
45 BRICK CUT AWAY
TO CLEAR LOUVRES
100mm
BRICK
WALL
100mm
OPTION B
Step 1
Remove the air conditioner from it’s packaging, remove fixing
screws and slide the air conditioner out of it’s housing (Refer to
installation Steps).
Step 2
Prepare the hole in the wall so that the bottom of the housing
is well supported, the top has minimum clearance and the air
inlet louvers have clearance as shown below in options A and
B. Holes from the outside through to the cavity should be
sealed. The housing should slope down towards the rear by
about 5mm to allow water formed during operation to drain.
Step 3
Install the housing into the wall and secure. Ensure the foam
seals are not damaged. Flash, seal or fill gaps around the
inside and outside to provide satisfactory appearance and
protection against the weather, insects and rodents.
1. Slide the unit into the housing until it is firmly against the rear of the housing. Care is
required to ensure the foam sealing strips on the housing
remain in position.
2. Connect the air conditioner to the power and position excess
cord length beneath the air conditioner base.
3. Engage the chassis fixing brackets into the bottom housing
rail and secure to the base with the screw provided.
4. Remove the front panel from it’s carton and plastic bag and
fit as per the installation instruction.
5. Switch unit on. Check for operation of the unit and check for
vibration in the installation.
6. Fit the drain pan to the housing and run a drain line to a suitable location if required.
Installation of the unit into the Housing
Installations of the unit into the wall
Alternative method of installation if external
support cannot be provided.
FLASH OR SEAL AROUND EXTERNAL
WALL FRAME OR ARCHITRAVE
STURDY TIMBER
FRAME
TIMBER FRAMED
WALL OR PARTITION
SOLID TIMBER SUPPORT
STEADYING BRACKET
(ONE PER SIDE)
DRAIN PAN
ENSURE LOUVRES
ARE ENTIRELY
OUTSIDE THE WALL
Installation of the Housing
NOTE: UNIT MAY BE SUPPORTED BY A
SOLID FRAME FROM BELOW OR
BY AHANGER FROM A SOLID
OVERHEAD SUPPORT.
Preferred method of installation into a timber
framed wall, partition or window.
FLASH OR SEALAROUND EXTERNAL
WALL FRAME OR ARCHITRAVE
STURDY TIMBER
FRAME ALL R OUND
UNIT
TIMBER FRAMED
WALL OR PARTITION
EXTERNAL SUPPORT
FRAME AT BALANCE
POINT OF A/C
ALTERNATIVELY, BRACKETS
AS ILLUSTRATED BELOW
MAY BE USED.
DRAIN PAN
INSTALLATION
Installation Steps
Step 1. Remove the front panel and the air filter
1. Hold the slot under the front panel, then uplift it outwards, and remove the front panel (See
Fig.1).
2. Pinch the handle under the air filter and make the air filter arched, remove it from the slot
from underside to upside (See Fig.2).
Step2. Remove the frame.
1. Remove the two fixing screws from the frame (See Fig.3).
2. Grasp the left corner of the frame’s underside, release the coupler plugs, then loosen the
frame (See Fig.4).
Step 3. Installation.
1. Remove the two fixing screws on the chassis fixing brackets, then remove the chassis
fixing brackets (See Fig.5).
2. Grasp the handle on the chassis and carefully side the air conditioner out of the cabinet
(See Fig.6).
3. Remove shipping pad from around compressor before operation and make the discharge
points to the drain pan are aligned before the chassis is pushed into the cabinet (See Fig.7).
4. Push the unit chassis into the cabinet (See Fig.8).
5. Install the two chassis fixing brackets using the two fixing screws (See Fig.5).
6
45

1716
INSTALLATION
Step4. Install the frame.
1. Install the frame and connect the coupler plugs, making sure not to interfere with the
temperature sensor cable (See Fig.9).
2. Fix the screws on the frame (See Fig.3).
Step 5. Install the air filter and front panel.
1. Install the air filter into the frame’s slot from upside to underside (See Fig.2).
2. Hang the front panel on the frame’s buckle, then press the front panel into the frame’s slot
until you hear a click (See Fig.10).
ELECTRICAL
REQUIREMENTS
Electrical requirements
• Wiring up to the location of the air conditioner should be as under :
- 7/20 gauge
• The MCB for the air conditioner should not be rated less than 20 Amps.
• The meter to which your air conditioner line is connected, should have at least a
20 Amp. rating
• Wire ends should be tightened fully.
• Your air conditioner operates at a voltage of 230 V AC ± 10%. In case your area
experiences voltage fluctuation please use a suitable voltage stabiliser, as per the
table below :
Model Tonnage of your Voltage Stabilizer
Air conditioner Rating
W12TRC3 / W12TRC2 1.0 Ton 3 KVA
W18TRC3 / W18TRC2 1.5 Ton 4 KVA
The unit displayed in manual are for representational purpose only. Actual unit may vary.

1918
TAKE CARE OF YOUR
AIR CONDITIONER
Air Filter
Drainage
SEAL
DRAIN
JOINT RUBBER
PLUG
The air filter behind the inlet grill should be checked and
cleaned at least once every 2 weeks (or as necessary) to
maintain optimal performance of the air conditioner.
How to remove the air filter:
1. Hold the slot under the front panel, then uplift it outwards, and
remove the front panel.
2. Pinch the handle under the air filter and make the air filter
arched, remove it from the slot from underside to upside.
3. Clean the filter with warm, soapy water. The water should be
0
below 40 C to prevent distortion of the filter.
4. Rinse off and gently shake off excess water from the filter,
Allow the filter to dry before replacing it. To prevent distortion
of the filter, do not dry in direct sunlight.
To meet different requirement of different type of air conditioner,
there are two kinds of methods for your choice to treat the
condensed water.
For Cooling Only Models:
You can choose back drainage or non-drainage. See the
following procedures to perform back drainage:
1. Fit the seal onto the drain joint (which provided with your air
conditioner accessory).
2. Remove the rubber plug from the back of the unit.
3. Attach the drain joint to the back of the cabinet, where you
0
remove the plug and rotate 90 to securely assemble them.
4. Connect the drain joint with a extension drain hose (Locally
purchased).
Do's ( )
• Seal all air gaps in the room
• Choose the right temperature to avoid over cooling
• Ventilate the room regularly.
• Switch off the power supply if not in use for long.
• Unplug the unit while cleaning.
Don't's ( )
• Don't leave the doors and windows open when the air conditioner is on.
• Don't use hot water to clean your front grill
• Don't use scouring powder, harsh soaps, wax or polish on the grill.
• Don't switch on the air conditioner immediately after switching it off.
Wait for 2 minutes.
• Don't operate with a clogged filter
• Don't block air intake & outlet vents
• Don't change setting unnecessarily.
PRECAUTIONS TO BE TAKEN
X

2120
Suggested Remedy
Note: If the unit still does not work, or if any other types of symptoms are encountered,
shut off the mains (switch fuse unit) and call the service engineer.
Reset MCB
Replace fuse wire
If the input voltage to
the stabilizer is below
the acceptable range,
the AC will not operate
Press the On/Off key
on the control panel or
the remote
Remove all
obstructions to make
the airflow paths free
Change to COOL
mode
Make the selected
temperature less than
room temperature
Clean the air-filter
TROUBLE SHOOTING CHART
MCB has tripped
Fuse has burnt
Input voltage to the
stabilizer is below
acceptable range
The On/Off key is not
pressed
The airflow paths are
not free
The Units is in the fan
mode
Selected temperature is
more than room
temperature
Air-filter is not clean
Possible Causes
Unit does not start
Units does not cool
(Even after the normal
Time Delay of approx.
2/3 minutes for
compressor to start)
Symptoms

2322
Customer Name :
Address
Phone[O] [R]
Unit Model Unit Serial Number Dealer Name
Invoice Number Date of Purchase Date of Installation
MCB Rating Current (Amps.)
O
Cable Size Ambient Temp. ( C)
O
Earthing Room Temp. ( C)
O
Stabiliser Grill Temp. ( C)
Input Voltage Remote Operation
Customer's Response : To be filled up by the Customer
1. Installation completed within:
12hrs( ), 24 hrs( ) , 36 hrs ( ), more than 36 hrs ( )
2. How did you find the behavior of the Engineer :
Excellent ( J), Good ( K), Not satisfied ( L)
3. Overall rating of the service:
Excellent ( J), Good ( K), Not satisfied ( L)
4. Suggestion if any:
Job Number Engineer's Signature Customer's Signature
INSTALLATION & SATISFACTION
REPORT

2524
M/S. MIRC ELECTRONICS LTD, WARRANTS THIS ONIDA AIR CONDITIONER[(except the front grill,
knobs, remote unit and add-on plastic parts) TO THE ORIGINAL PURCHASER TO BE FREE FROM
DEFECTS IN MATERIALS AND WORKMANSHIP WITHIN ONE YEAR FROM THE DATE OF PURCHASE
AS PROVIDED IN THE WARRANTY REGISTERATION CARD.
WARRANTY FOR COMPRESSOR:
MIRC ELCTRONICS LTD, HEREAFTER WARRANTS TO THE PURCHASER OF THIS ONIDA AIR
CONDITIONER THAT FOR A PERIOD OF SIXTY MONTHS FROM THE DATE OF INVOICE .
WE WILL REPAIR/REPLACE THE COMPRESSOR WHICH PROVES UPON INSPECTION BY US OR ANY
OF OUR AUTHORISED SALES DEALERS TO HAVE BEEN DEFECTIVE DUE TO MANUFACTURING
DEFECT.
This warranty is subject to terms and conditions as mentioned below:
1. This warranty shall be valid only for the said period of 12 months as specified above, irrespective of
whether the said unit has been in use or not for any reason whatsoever, or the unit is moved from one
location to another. Warranty does not cover accessories external to the equipment.
2. The warranty period specified above shall include time taken for repairs, replacements, break-downs,
transit time etc. No notice of expiry period of warranty will be given by the company.
3. This warranty shall stand automatically terminated in the event of the said unit being serviced,
repaired, installed, de-installed, re-installed or otherwise attended to by any person or organization or
agency or by the said purchaser himself other than the authorized representative of the company.
4. Parts of the unit replaced or repaired under the terms of this warranty are warranted only for the
remaining period of the original warranty period.
5. For attending any service call under this warranty beyond the municipal limits of the locality in which
the authorized representative/dealer is situated (outstation locations), all to and fro travelling and
other incidental expenses as prevailing from time to time incurred in connection with the visit of the
service personnel, technicians, etc shall be borne by the said purchaser and shall be payable in
advance. Additionally, all expenses incurred by the authorized representative /dealer in collecting the
said unit or any part thereof from such outstation locations and its return to the original location shall
be borne by the said purchaser.
6. Any loss of refrigerant caused due to sabotage, improper handling or treatment , carelessness,
accident, fire, flood earthquake or any natural calamity any corrosive action on the original refrigerant
pipes, fittings, valves etc for whatever reasons, shall not be covered under this warranty.
7. In the event of any change in the location of the unit during the warranty period, this warranty shall
become null and void unless the fact of the proposed change is communicated in writing to the
authorized dealer at least seven (7) days prior to the said change. On receipt of such information the
authorized dealer or any of its counterparts shall arrange for de-installation of the said unit on
chargeable basis. However, in the event of any damage occuring to the unit or to any of its parts during
the course of its transit by the said purchaser, repair or replacement, the said unit or any part thereof
damaged shall not be covered by this warranty.
WARRANTY TERMS
AND CONDITIONS

2726
8. It shall be the absolute discretion of the company to a) effect the repairs or replacement of parts
whether at the site of installation or at any service centre, and b) have the job attended to either by the
Company's service personnel or its authorised dealer
9. This warranty is in the nature of and for the purpose of set forth herein above and in particular the
Company shall not in any event be liable for direct, indirect, incidental or consequential loss or
damages to either the said purchaser and /or his property or any other third party.
10. The AC is designed to operate at a range (230V +/- 10%). Any failure due to operation of the machine
beyond these limits will not be covered by the above warranty.
Customer shall ensure that a stabilizer is installed in those areas where voltage is not available within
the warranty range (230V +/- 10%). The stabilizer should be of any reputed manufacturer, tested and
recommended by the Company.
11. The purchaser should preserve the original invoice for necessary verification and produce, as and
when required.
12. Warranty null and void if:
i. The Air Conditioner is not purchased from the authorized dealers of the company.
ii. The Service Centre copy of warranty card is not received within 10days of date of purchase at the
nearest Authorised Service Centre.
iii. Any damage is caused by accident, mishandling, tampering with installation, or negligence in
following instructions of the user manual issued by Company.
iv. Any damage is caused by improper electrical circuit outside the unit or by any defective electrical
supply
v. At any time, during the warranty period if any part of the unit is tampered with, altered, repaired or
serviced by any unauthorized person, not being the authorized representative of the company or
its authorized dealers
vi. The serail number of the unit or any part thereof is damaged , defaced, altered, obliterated , or
tampered with or removal for any reason whatsoever
viii. The unit is unauthorisedly moved from its original place of installation or re-installation
13. None of the employees and /or Authorized Dealers of the Company have any authority whatsoever to
vary the terms and conditions of this warranty.
14. This warranty shall be deemed to have been issued at Mumbai, state of Maharashtra and courts at
Mumbai shall have exclusive jurisdiction on matters covered by or following from this warranty, and
the original purchaser alone shall have cause of action arising out of the transaction.
Preventive Maintenance Service 1 Date: ________
Customer Identification Number: ___________________________________________
Name of the customer: ____________________________________________________
Installation address: ______________________________________________________
________________________________________________________________________
________________________________________________________________________
Phone: _________________ Mobile: __________________ Fax: ________________
E-mail: _________________________________________________________________
Unit model: ____________________________ Serial Number: __________________
Service report number: ___________________________________________________
Customer's Signature: _______________________ Name: _______________________
Preventive Maintenance Service
Customer Identification
Number:
______________________
Unit Model: ___________
Sr. No: _______________
Name of Serviceman:
______________________
Date: ______ Time: _____
Sign. of Serviceman
Preventive Maintenance Service 2 Date: ________
Customer Identification Number: ___________________________________________
Name of the customer: ____________________________________________________
Installation address: ______________________________________________________
________________________________________________________________________
________________________________________________________________________
Phone: _________________ Mobile: __________________ Fax: ________________
E-mail: _________________________________________________________________
Unit model: ____________________________ Serial Number: __________________
Service report number: ___________________________________________________
Customer's Signature: _______________________ Name: _______________________
Preventive Maintenance Service
Customer Identification
Number:
______________________
Unit Model: ___________
Sr. No: _______________
Name of Serviceman:
______________________
Date: ______ Time: _____
Sign. of Serviceman

Title: Mr Ms Mrs M/s
Name:
Residence Address:
Dist:
State: Occupation:
Tel:(_____) Res(:_____) Fax:
Code Code
Mobile No: Email:
Please Tick The Appropriate Product Colour TV B&W TV DVD Washing M/C. AC Plasma TV Rear Projection TV
Microwave Oven LCD TV
Model No:
Serial No
Please Refer Sticker On Back Cover Of Your Product
Purchase Date
Day Month Year
Bill No.
I Accept The Terms And Conditions of The Warranty Customer Signature
Thank you for selecting a World Class product and we assure you that it will perform as per your expectations
We thank you for taking your time to complete this form. All Information Provided by You will be Kept Confidential.
(Please Fill In, Tear off, Fold and Mail this form to Reach us within 10 days of the Product Purchase.)
We welcome your Valuable Suggestions, if any, to Improve our Products and Services :
FOR OFFICE USE ONLY
Customer Code:
MIRC Electronics Limited
Warranty Card
Customer Details
Product Details
Serial No.
Customer Copy
Pin:
Branch:
Mirc Electronics Ltd.
Note: Company Will Not Be Responsible For The Loss Of This Form During Transit. For Other Details on Our Products & Services Log On To www.onida.com
Dealer’s Name & Address
Signature

Title:Title:
Name:Name:
Residence Address:Residence Address:
Dist:Dist:
State: Occupation:State: Occupation:
Tel:(_____) Res(:_____) Fax:Tel:(_____) Res(:_____) Fax:
Mobile No: Email:Mobile No: Email:
Please Tick The Appropriate Product Colour TV B&W TV DVD Washing M/C. AC Plasma TV Rear Projection TVPlease Tick The Appropriate Product Colour TV B&W TV DVD Washing M/C. AC Plasma TV Rear Projection TV
Model No:Model No:
Serial NoSerial No
Purchase DatePurchase Date
Bill No.Bill No.
I Accept The Terms And Conditions of The Warranty Customer SignatureI Accept The Terms And Conditions of The Warranty Customer Signature
Thank you for selecting a World Class product and we assure you that it will perform as per your expectationsThank you for selecting a World Class product and we assure you that it will perform as per your expectations
We thank you for taking your time to complete this form. All Information Provided by You will be Kept Confidential.We thank you for taking your time to complete this form. All Information Provided by You will be Kept Confidential.
(Please Fill In, Tear off, Fold and Mail this form to Reach us within 10 days of the Product Purchase.)(Please Fill In, Tear off, Fold and Mail this form to Reach us within 10 days of the Product Purchase.)
We welcome your Valuable Suggestions, if any, to Improve our Products and Services :We welcome your Valuable Suggestions, if any, to Improve our Products and Services :
FOR OFFICE USE ONLYFOR OFFICE USE ONLY
Customer Code:Customer Code:
Customer DetailsCustomer Details
Product DetailsProduct Details
Serial No.Serial No.
Branch:Branch:
Note: Company Will Not Be Responsible For The Loss Of This Form During Transit.Note: Company Will Not Be Responsible For The Loss Of This Form During Transit.
Code CodeCode Code
Mr Ms Mrs M/sMr Ms Mrs M/s
Please Refer Sticker On Back Cover Of Your ProductPlease Refer Sticker On Back Cover Of Your Product
Day Month YearDay Month Year
Microwave Oven LCD TVMicrowave Oven LCD TV
MIRC Electronics LimitedMIRC Electronics Limited
Service Centre CopyService Centre Copy
Warranty CardWarranty Card
For Other Details on Our Products & Services Log On To www.onida.comFor Other Details on Our Products & Services Log On To www.onida.com
Dealer’s Name & AddressDealer’s Name & Address
Pin:Pin:
SignatureSignature
Mirc Electronics Ltd.Mirc Electronics Ltd.

BUSINESS REPLY ENVELOPE
ONIDA CUSTOMER RELATION CENTRE
Adonis Electronics Pvt Ltd.
Onida House - II Mukund Ground Floor,
Mahal Industrial Estate, off. Mahakali Caves
Road, Andheri East, Mumbai, Maharashtra,
India - 400093
33
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No.S IN INDIA