ONO E-CARGO BIKE User manual

Revision: 03
Updated: 12-2023
ONO
E-CARGO BIKE
OPERATING INSTRUCTIONS

LEGAL NOTICE
© 2023 ONOMOTION GmbH
All rights reserved.
This manual is protected by copyright.
Unauthorised duplication, translation or reprinting of this manual is not permitted.
The removal of images or duplication in other ways, as well as storage in data
processing systems, remain reserved and are only permitted with the written
consent of ONOMOTION GmbH. Any possible infringement will be subject to
prosecution under the applicable provisions of the copyright law.
We think ahead: The ONOMOTION GmbH is constantly striving to improve
products. It reserves the right to make any changes and improvements it deems
necessary. This does not imply any obligation to retrot ONO | Pedal Assisted
Transporters that have already been delivered.
Technical information, technical changes, improvements and errors are subject to
change.
The illustrations and images have been created and illustrated by
ONOMOTION GmbH as examples. We reserve the right to make new technical
developments and changes.
The original operating instructions are written in German.
Operating instructions in other languages have been translated from German.
ONOMOTION GmbH
Scheringstrasse 1
13355 Berlin
Phone: [phone]
email: [email protected]
Website: www.onomotion.com

PREFACE
These operating instructions provide you with detailed information about the
operation and maintenance of your new ONO e-cargo bike. It also contains safety
instructions that ensure safe use.
With these operating instructions, we want to help you get the greatest possible
benet from your new ONO e-cargo bike.
You will be satised with your ONO e-cargo bike for a long time if you always use
it properly, maintain it carefully and take care of it. Therefore, please read these
operating instructions carefully and keep them handy at all times. If you always follow
the instructions printed here, you will avoid accidents caused by incorrect operation,
retain the full manufacturer's warranty and always have a functional and ready-to-use
ONO e-cargo bike.
If you still have questions after reading the operating instructions, please contact your
dealer or give us a call at [phone].
We wish you a safe journey and long enjoyment of your ONO e-cargo bike.

4ONO |OPERATING INSTRUCTIONS |ONOPE1000-00 |REVISION: 03 |12-2023
TABLE OF CONTENTS
INHALTSVERZEICHNIS
1NOTES REGARDING THIS OPERATING MANUAL ...... 9
1.1 Use and purpose of this operating manual ............................ 9
1.2 Validity of the operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3 Type plate and vehicle identification ................................. 10
1.4 Retainingthedocuments ............................................11
1.5 Applicable documents and regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
1.6 Symbols used in the operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . .13
1.7 Figures used.........................................................14
2SAFETY ............................................. 15
2.1 Explanation of safety notices and warnings ...........................15
2.2 Presentation and structure of warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
2.3 Hazard classification of warnings.....................................15
2.4 Intendeduse ........................................................16
2.5 Limits of use .........................................................18
2.6 Environmentalprotection............................................18
2.7 Transport properties.................................................18
2.8 Protectiveandsafetydevices........................................19
2.9 Basicsafetyinstructions.............................................19
2.10 Hazard areas.......................................................22
2.11 Information, warning and mandatory signs . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.12 Personnel requirements and qualifications...........................23
2.13 Personal protective equipment ......................................24
2.14 Information chain in case of accidents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.15 Emergency.........................................................25

5
ONO |OPERATING INSTRUCTIONS |ONOPE1000-00 |REVISION: 03 |12-2023
TABLE OF CONTENTS
3CONSTRUCTION AND FUNCTION ....................26
3.1 Assembly...........................................................26
3.2 Function............................................................27
3.2.1 Electric drive system.........................................27
3.2.2 Starting and pushing aid (thumb throttle).....................27
3.2.3 On-boardcomputer.........................................28
3.2.4 Container module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.5 USB ports ...................................................28
4COMMISSIONING....................................29
4.1 ONOdelivery.......................................................29
4.2 Initial commissioning................................................29
4.3 Checks before every ride ............................................29
5OPERATION ......................................... 30
5.1 Overviews .........................................................30
5.1.1 Driver’scab .................................................30
5.1.2 Handlebarwithcontrols ......................................31
5.1.3 Display ......................................................32
5.1.4 Container module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.1.5 RFIDtagsandkeys..........................................35
5.2 Changingbatteries.................................................36
5.2.1 Storingthebattery..........................................38
5.2.2 Chargingthebattery........................................38
5.3 Operating the storage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5.4 ONOsettingthe....................................................40
5.4.1 Adjusting the saddle .........................................40
5.4.2 Adjustingthehandlebar......................................41
5.4.3 Adjusting the side mirrors....................................42
5.4.4 Adjustingthesteeringdamper...............................42

TABLE OF CONTENTS
6ONO |OPERATING INSTRUCTIONS |ONOPE1000-00 |REVISION: 03 |12-2023
5.5 Switching on & o. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.6 Loggingin&out ....................................................44
5.7 Changing gear......................................................46
5.7.1 Changing the riding gear.....................................46
5.7.2 Operating the thumb throttle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5.7.3 Changingtoreversegear....................................48
5.7.4 Settingtheassistancelevel ..................................49
5.8 Riding ..............................................................50
5.9 Brakes ..............................................................51
5.9.1 Operating the service brakes.................................52
5.9.2 Operatingtheparkingbrake.................................54
5.10 Lighting............................................................55
5.10.1 Using low beam..............................................56
5.10.2 Usingthedirectionindicator ................................. 57
5.10.3 Using the hazard warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
5.11 Operating the windscreen wipers....................................59
5.12 Operating the removable ramps*.....................................61
5.12.1 Position the removable ramps.................................61
5.12.2 Stowing the removable ramps................................62
5.13 Changingthecontainermodule.....................................63
5.13.1 Unload the container module.................................64
5.13.2 Loading the container module................................65
5.14 Operating the container module.....................................66
5.14.1 Operatingthereardoor .....................................66
5.14.2 Operating the lateral sliding door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
5.14.3 Operating the roller brake....................................68
5.14.4 Loading the container module................................69
5.15 Securing the ONO against theft (steering lock) .......................70

TABLE OF CONTENTS
7
ONO |OPERATING INSTRUCTIONS |ONOPE1000-00 |REVISION: 03 |12-2023
5.16 Thesettingsmenu...................................................71
5.16.1 Settingsmenu-page1 .......................................71
5.16.2 Settings menu - page 2 ...................................... 74
5.17 Automaticupdate..................................................76
5.18 Customersatisfactionquery........................................76
5.19 Start screen, error diagnosis and reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
6CUSTOMER SERVICE AND SPARE PARTS ............78
6.1 Customerservice...................................................78
6.2 Spareparts ........................................................ 78
7TROUBLESHOOTING IN THE EVENT OF
MALFUNCTIONS ....................................79
8MAINTENANCE......................................85
8.1 Cleaning and maintenance..........................................86
8.1.1 CleaningtheONO ...........................................87
8.1.2 Lubricatinglubricationpoints ................................ 87
8.1.3 Caring for tyres..............................................88
8.2 Maintenance.......................................................89
8.2.1 Regular checks and functional tests . . . . . . . . . . . . . . . . . . . . . . . . . . 90
8.2.2 Checks and functional tests by the service ....................90
8.2.3 Scheduledservicingwork.....................................91
8.3 Corrective maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
9DECOMMISSIONING .................................94
9.1 Temporary decommissioning ........................................94
9.2 Recommissioning...................................................95
9.3 Final decommissioning/disposal .....................................96
9.3.1 Disposing of the ONO ........................................96

8ONO |OPERATING INSTRUCTIONS |ONOPE1000-00 |REVISION: 03 |12-2023
TABLE OF CONTENTS
9.3.2 Disposeofthebattery.......................................96
10 TECHNICAL DATA ...................................97
10.1 Generaldata.......................................................97
10.2 Dimensions .........................................................98
11 EC DECLARATION OF CONFORMITY .................99

NOTES REGARDING THIS OPERATING MANUAL
9
ONO |OPERATING INSTRUCTIONS |ONOPE1000-00 |REVISION: 03 |12-2023
*DEPENDING ON VEHICLE VERSION AND EQUIPMENT
1NOTES REGARDING THIS OPERATING MANUAL
1.1 Use and purpose of this operating manual
The operating instructions are part of the technical documentation. These instructions
contain important information and advice for the safe operation and proper,
appropriate and economical operation of the ONO e-cargo bike.
The operating instructions are intended for the driver and the owner. These operating
instructions will help you to:
●avoid danger and prevent damage,
●prevent downtime,
●increase or safeguard the service life of the ONO.
The operating instructions must be read, understood and applied by every person
who is entrusted with the following work:
●driving and maneuvering,
●Loading and unloading,
●Cleaning,
●Eliminating disruptions in the work sequence,
●Maintenance (care, servicing, repairs).
If you have any questions, please contact ONO Customer Service.
–›Chap. „6.1 Customer service“ p. 78
Directional information refers to the forward direction of travel.
All formulations are short, concise and formulated with the grammatical gender for
better readability. For this reason, no gender-specic spelling is used.