ontime SIP EBIKE User manual

SIP EBIKE
USER MANUAL
1-888-925-6668
ONTIMEBIKE.COM

2
TABLE OF CONTENTS
1.INTRODUCTION 3
3
3
1.1. Use of Manual
1.2. Service &Technical Support
1.3. Illustrations 3
4
4
5
6
7
8
9
10
10
10
11-12
13
14
15
2. SAFETY&GENERAL TIPS
2.1. Street Legality
2.2. Rules of the Road
2.3. Before your First Ride
2.4. Battery & Charger Safety
2.5. First Charge
2.6. Charging your Battery
2.7. Battery Transport
2.8. Battery Disposal
2.9. Local Regulations
2.10 General Riding Tips
2.11. Bike Fit
2.12. Safe Operating Conditions
3. PRODUCT DESCRIPTION
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3.1. SIP Components
3.2. SIP Specifications
17
17
17
17-18
4.1. General Requirements
4.2. Unboxing
4.3. Unpacking
4.4. Tools Required
5 . OPERATING THE PRODUCT 23
23
23
24
25
26-30
31-42
43
5.1. TFT Monitor Operation
5.2. Activating System Lights
5.3. LCD Meter Programming & Use
5.4. Hand Throttle Control
5.5. General Operation
5.6. Settings
5.7. Warranty
5.8. Warnings 44
45
6.TRANSPORTATION&STORAGE 51
516.1. Transportation
6.2. Storage 51
7. GENERAL&WARRANTYY 51-52
53
53
53
53
53
7.1. Warranty
7.2. Registering Product Warranty
7.3. Exclusions
7.4. Satisfaction Guarantee
7.5. Customer Service
7.6. Troubleshooting & Technical 53-54
8. CONTACT 55
16
5.9. Error Code Definition
5.10. Operation Range
5.11. Maximize Your range
5.12. Pre-Ride Checklist
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4. ASSEMBLY INSTRUCTIONS 17
49
50
4.5. Installing Handle Bar
4.6. Installing Front Wheel
4.7. Installing Bike Pedals
4.8. Installing Bike Seat&Assembly Complete 22
19
20
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1. INTRODUCTION
WELCOME TO THE ONTIME FAMILY
Thank you for choosing an ONTIME Electric Bike. As a leader in electric bike design and
distribution in United State, we are passionate about our customers riding their bikes more and
driving their cars less. We are focused on ensuring that you have a safe and enjoyable riding
experience for years to come. At ONTIME, we are committed to developing sustainable zero
emission mobility systems and work hard to maintain the satisfaction of our customers. Please
stay connected and share anything that can help us improve our products and service.
1.1. USE OF MANUAL
For safe and enjoyable operation and installation of all ONTIME Drive Systems products please
carefully read and follow the recommendations outlined in this manual. It is critical that you clearly
understand all general operations of various parts of your ebike.
Please pay extra attention to any information marked with a caution or warning symbol:
Read, understand, and follow all of the instructions and safety precautions in this manual
and on all product labels. Failure to follow the safety precautions could result in serious
injury or death.
1.2. SERVICE & TECHNICAL SUPPORT
Please contact us regarding any technical issues that you encounter, we are here to help. Give
us a call, visit our help centre at www.ontimebike.com, or refer to the tutorial videos on our
website. This manual is not intended to be an extensive service guide. If you are in need of in-
depth immediate service contact your local bike shop.
1.3. ILLUSTRATIONS
The illustrations in this manual may not be perfect representations of your ebike, and some of the
components may differ. The models illustrated are for instructional purposes only.

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2. SAFETY & GENERAL TIPS
2.1. STREET LEGALITY
•Electric bikes or conversion kits considered street legal under Canadian and US Federal Electric
Bike Regulations are viewed as bicycles, not motorized vehicles and do not require an insurance
license plate or driver’s license. It is important to check your province/state, county, and local
laws to ensure that your ebike complies with local regulation provisions
•ONTIME ebikes general settings comply with 28mph max assisted speed, 750W max mechanical
power, equipped with brake cut-off switches and options to control assist power while riding.
These provisions suffice all United State federal and provincial regulations. Parks and other
privately managed properties might have different rules. ONTIME ebikes are considered ebike
Class III in the US
•Please note street legal does not mean cyclists can ride an electric bike or trike on bicycle
pathways and trails that restrict the use of electric assist bikes
•There may be components such as throttle that have a different legal definition depending on the
province/state you are located in. Because of this we have provided controller settings that can
adapt to a variety of specifications
•By modifying an electric bike or conversion kit’s settings, upgrading a component’s capacity,
such as the controller or motor, the product may lose its street legality even if modifications are
done by a professional. If at any point ONTIME Drive Systems is asked to implement upgrades,
we will notify you if the modifications exceed street legal limits
•ONTIME is not liable for the legality of use of products in various locations
Your insurance policy may not provide coverage for accidents related to the use of an
ebike. Make sure to contact your insurance company to know about your coverage.

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2.2. RULES OF THE ROAD
•Always obey all the trafficc rules, regulations, signs, and signals
•Always wear a bicycle helmet that meets or exceeds safety standards
•Ride in a single file on the right side of the road
•Avoid drain grates, soft road edges, gravel, sand, potholes, and uneven paving
•When crossing the railroad track, pay extra attention as you may lose control
•Avoid unsafe actions when riding the ebike
•Do not carry a payload that shifts your balance, hinder your vision, or affect your hearing
•Always have both of your hands on the handlebar
•Do not tow or push the product
•Replace broken parts immediately
•If any ebike component is not functioning properly, end the ride immediately
Failure to follow recommendations outlined in this section may cause damage to
property, injury, or even death.
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2.3. BEFORE YOUR FIRST RID E
•If you have an impairment or disability such as visual impairment, hearing impairment, physical
impairment, cognitive impairment, and/or a seizure disorder, consult your physician before
riding any ONTIME Drive Systems product
•Before going on your first ebike adventure, take time to get familiar with your ebike
•Make sure everything on the bike is secured and tight, the battery is locked, and there is no
play in any screws or bearings
•Check if you are able to turn the handlebar while the wheel is held in place
•Check if the handle bar is secured to the stem by trying to twist the bars forward and backward
•Ride around a quiet area at the lowest PAS (Pedal Assist LCD) setting, get familiar with your
brakes and settings
•Be sure to bed in the brakes. Failure to do so will result in lower than optimum braking
performance and can lead to squealing

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2.4. BATTERY & CHARGER SAFETY
• Please keep the battery away from excessive heat and moisture, do not spray with high pressure
water, and do not store outdoors in freezing temperatures below 0°C
• Always store your battery in a well ventilated, cool, dry room at room temperature
• Keep away from children and pets
• If you notice any SMOKING OR SPARKING while charging immediately disconnect the battery
• Disconnect the battery from the charger once the charger light is green. And disconnect the
charger from the wall plug
• Always fully charge the battery before storage and continue to check up on and charge every 2
months. Failure to do so can result in a loss of capacity to the battery and may even permanently
damage the battery cells, which will void the warranty
• Always unplug the charger when not in use
•Take care of the pins. Always be gentle when pulling the charging pin out. Rough use of the pins
can cause irreversible damage to the pins and battery
• Always use the charger provided by ONTIME for the battery
• Make sure you always seal the USB port when not in use
• Port is only designed for charging low voltage electronics.
• Always unplug the charger when not in use
•To minimize chances of sparking, first gently plug the charger into the battery and then plug the
charger into the wall
• The charger may get hot while charging. Make sure charger’s surrounding is open for natural heat
dissipation
NEVER disassemble the battery, there is significant risk of shock and damage to the
battery. Doing so will also void the warranty. DO NOT puncture or crush the battery, or
expose to server vibrations and impacts.

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Do not use the ONTIME battery charger for any purpose other than charging your ebike.
Do not use the ONTIME battery as a power source for any other devices than your
ONTIME ebike. If you do so the warranty will not be applicable, and ONTIME Drive
Systems will not be liable for any damage to the system or injury to the persons.
2.5. FIRST CHARGE
•When you first receive your battery it will have about 50-70% of charge
•Before your first ride, charge your battery up to 7-9hrs, but no longer than that
•This may require you to leave the battery in charge even when the charger light is green. Doing
so ensures that each cell is charged to its full capacity
•The full voltage of the battery pack should be slightly under 42V, and can be checked in the LCD
display
Do not drop the battery. Damaged batteries can cause fire and may explode which
can lead to damaged property, injury or even death.
Do not puncture or crush the battery. Do not expose the battery to severe vibrations or
impacts. Failure to properly use, charge, and store your battery as instructed will void
the warranty and could cause a hazardous situation.

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2.6. CHARGING YOUR BATTERY
• Never store the battery in a discharged state. After every ride, charge the battery as soon as it
has reached room temperature. This is to ensure battery health
• When it comes to charging the battery, there are two options you can either charge the battery
while it is on the bike, or you may take it with you and charge it in your home or office
• For safety, always turn off your battery before charging
• If you choose to take the battery with you to charge, there is a charging port near the battery’s
bottom
• Always charge the battery in a well ventilated, cool room. Do not leave the battery unattended for
an extended period
•You can check the charge of the battery by pressing and holding the power button
• If all the lights are green, you can be assured that the battery is charged above 75% (this
function is only activated when the battery is switched on)
IMPORTANT NOTE:
As your battery ages, it will gradually lose capacity. With proper care and maintenance, your
lithium ion battery will retain up to 70% of its capacity for about 500 full discharge/recharge
cycles. As capacity diminishes, you will notice a gradual drop off in max range capability.
When range falls to an unacceptable level, contact your local ONTIME dealer to purchase a
new battery.
Please make sure you are gentle anytime you are inserting or removing the port’s
charging cable. Failure to do so can result in damaged pins and poor connections.

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2.7. BATTERY TRANSPORT
•Lithium-ion batteries are subject to many regulations and are often considered dangerous or
hazardous materials by carriers. Be sure to check for relevant laws and ask the carrier for
approval prior to shipping a Lithium-ion battery or transporting it by air
2.8. BATTERY DISPOSAL
•Be a friend to the environment. Recycle your old batteries at a local battery recycle centre
•Batteries should never be thrown in the garbage
•Contact ONTIME for more information about how to recycle your batteries
Disposing of Lithium-Ion batteries incorrectly can allow moisture and oxygen to enter
the battery. This can lead to the oxidation of lithium components and which can
cause a heat reaction that may include fire or explosion. In addition overcharging,
overheating, shock from dropping, or crushing can lead to a heat reaction. Batteries
must always be recycled. They should not be thrown in the garbage.
2.9. LOCAL REGULATIONS
Generally, the regulations for ebikes throughout North America follow the same guidelines;
however, there may be local differences such as where you can ride, minimum rider age, or
required equipment and registration. Please follow the speci c regulations for the use of an electric
bicycle in your local municipality. It is the rider’s responsibility to know the local regulations that
apply to an electric bicycle and to obey them.

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2.10. GENERAL RID ING TIPS
The pedal assist is activated as soon as you spin the pedals or stimulate the throttle,
make sure you are firmly seated on the bike and have at least one brake engaged
prior to engaging the motor. Failure to do so may result in injury or even death.
Failure to wear a helmet and other recomended safety gear when riding an ebike can
lead to serious injury or death.
Electric bikes, like any other vehicle, require regular maintenance by mechanically
inclined persons to guarantee safety of use. Screws and nuts are subject to become
loose due to road vibration, especially within the first few kilometers of use. Make
sure you inspect your bike often and have it serviced by a professional regularly.
Read, understand, and follow all of the instructions and safety precautions in this
manual. Electric Bikes can be dangerous to use. The user or consumer assumes all
risk of personal injuries, damage, or failure of the bicycle or system and all other
losses or damages to themselves and others and to any property, arising out of or as
a result of using the bicycle. As with all mechanical components, your bicycle is
subjected to wear and high stresses. Different materials and components may react
to wear or stress fatigue in different ways. If the design life of a component has been
exceeded, it may suddenly fail, possibly causing injuries to the rider. Any form of
crack, scratches or change of coloring in highly stressed areas indicate the life of the
component has been reached and should be replaced.

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•Always ride at a speed that’s appropriate for the conditions. Higher speed means higher risk
•Ensure brakes and motor cut off switch are working prior to every ride
•Ensure nothing is loose (ie bolts, battery, wheels, pedals, and handlebar) and everything is
secured on the bike prior to every ride
•Always keep both hands on the handlebars and both feet on the pedals
•Do not operate if you are sleepy, sedated or while under the insuence of drugs and/or alcohol
•If motor speed is noticeably dropping while climbing a hill, assist the motor by pedaling
•Do not pedal around a corner as you may gain to much speed and lose control
•Always keep the brakes covered, and be prepared to stop in case of emergency
•Apply both brakes simultaneously and smoothly
•Make sure you clearly understand that it is very difficult for any vehicle to notice your presence,
ALWAYS assume that you cannot be seen and dress in bright colours, reflective gear and use
bright lights
•Ebikes are silent and move faster than people and traffic expect them to. Ensure those around
you are aware you are approaching by ringing your bell and verbally address pedestrians when
passing by, or when riding in areas where wildlife are located
•Wet weather impairs traction, braking and visibility, both for the cyclist and for other vehicles
sharing the road. The risk of an accident is dramatically increased in wet conditions
•Reflectors are not a substitute for required lights. Riding at dawn, at dusk, at night or at other
times of poor visibility without adequate bicycle lighting systems and without reflectors is
dangerous and may result in serious injury
•Ensure your wheels are TRUED before each ride. Spin each wheel and check for brake
clearance and side to side wobble. If a wheel wobbles side to side even slightly or rubs against
or hits the brake pads, take the bike to a quali ed bike shop to have the wheel trued
•Never ride with headphones. They mask traffic sounds and emergency vehicles sirens, distract
you from concentrating on what is going on around you. Headphone wires can tangle in the
moving parts of the bicycle, causing you to lose control
•Wear proper attire, including bright clothing, protective glasses, and sturdy shoes. Never wear a
loose-fitting dress or long dress when riding as it can get caught in the moving parts of the bike
and cause serious injury or even death
•Always wear an approved helmet and ensure it fits according to the manufacturers’ instructions.
Ensure your helmet meets the latest certification standards and is appropriate for the type of
riding you do and if there are any special requirements for riding an electric bike

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•At temperatures below -10°C the motor grease might be too stiff for sudden throttle, high speed
and high-power rides. Give the motor some low speed and low power spins and warm up the
gears before going full power
•Avoid changing gears very rapidly from first gear to the last gear, or vice versa. If you change
multiple gears too quickly, the chain may come off the front sprocket
•Never pedal backwards while shifting, this could jam the chain and cause serious damage
•Never shift gears under heavy loads, this may break the chain. You must only apply just enough
force so that the gear can shift
•It is important to ensure your ebike is a suitable size for you. Not only for your safety but also
for your comfort. Incorrect sizing, seat height, and reach can lead to various ailments, such as
knee pain, back pain, and groin pain. We recommend seeking professional help when
choosing and setting up the right bike for yourself
•This is a general sizing chart that you can use to know what sizes are suitable for you
2 .11 .1. ONTIME SIP
•Standover Height is the basic element of bike fit; it is the distance from the ground to the top of
the bicycle frame, or the level your pelvic area reaches when straddling the bike
•Your bike should have a minimum standover height clearance of two inches (5cm)
•To check for correct standover height, straddle the bike while wearing the shoes you plan to
wear while riding, and bounce vigorously on your heels. If your pelvic area touches the frame,
the bike is too big for you and is therefore unsafe to ride
2. 11. B IKE FIT

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2. 12. SAFE OPERATING CONDITIONS
CARRYING CARGO
•Always ensure that any luggage or child seat is securely attached to the bike and there are
no loose cables. Carrying a load requires getting accustomed to. Practice maneuvering and
braking on a flat, hazard and traffic free street with and without a load before going out into
the road. Carrying a seated passenger or heavy load involves risks, foremost of which can
be decreased braking power and increased stopping distance. The maximum weight
capacity is 286lb shared between the rider and cargo
•ONTIME SIP eBike is designed with a maximum weight capacity of 74LB. Exceeding the
maximum weight capacity can result in damage to the bike, which can lead to serious
injury or death
•This bike is not designed for any purpose other than commuting and cruising in a relaxed, safe
manner. Do not use this bike to jump over curbs, or ride on technical mountain/off-road trails
WEIGHT CAPACITY
UNSAFE USE

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3. PRODUCT DESCRIPTION
1 Display Unit 16 Disk Brake Caliper
2 Keypad 17 Front Fender Brace
3 Handlebars 18
4 Brakes 19
5 Handlebar Adjustment Bolt 20
Battery
6 Headset 21
Pedal
7 Top Cap 22
Crank Arm
8 Brake cables, shifter cables and electric
wires
23
Chain
9 Headlight 24
Derailleur
10 Front Fork 25
Rear Wheel
11 Front Tire
12 Wheel Rim
13 Spokes
14 Air Valve Stem
Seat Stem
15 Quick Release Lever
Saddle
17
18
1921 20
22
23
25
1416 15
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3.1. SIP COMPONENTS

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3. 2. ONTIME SIP SPECIFICATIONS
Model: ONTIME SIP
Frame: 6061 Aluminum Alloy
Fork: 6061 Aluminum Alloy
Rear derailleur: 7 Speed
Brake Set: Mechanical Disc Brakes, 10mm
Crankset: 170MM w/40T
Set: 3/32″×48T×170mm×9/16″, alloy crank
with single chain ring cover, PROWHEEL
PRO-748P BB sets: sealed B.B sets, B908
Pedal: Alloy Platform, 9/16″
Chain: 7 speed
Tire: 27.5" X 2.2" Ebike rated
Rim: Aluminum Alloy 36h Front and Rear
Speed: Up to 28MPH on Pedal Assist
Saddle: Padded with Black PU
Shift Lever: 7 Speed Trigger
Rear Light: battery light RL13
Spokes: Black Stainless 13 Gauge
Motor: BAFANG- 500KW brush hub
motor, 160 NM Torque
Battery: Lithium-ion 48V, 12.8Ah (624wh)
Hubs: 13G X 36H Disc Nutted Front and Rear
Sensor: Speed Sensor
Display: TFT Smart Easy Read Display with
Backlight, Colorful Screen
Stem: E: 90MM, H:40MM
Seat Post: Aluminum Alloy, 27.2mm X 350mm
Weight: 74LB Gross Weight With Front and Rear
Fender and Rear Rack
Seat Clamp: Quick Release

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4. ASSEMBLY INSTRUCTIONS
4. 1. GENERAL REQUIREMENTS
Products listed in your order need to be installed professionally, as they require fine-tuning and
adjustment after installation. It is highly recommended to get help from an experienced mechanic,
refer to your local dealers, or book an appointment with us for an Installation session. If you
choose to do it yourself, with your own responsibility, please make sure you refer to our available
online guides as this is a safety concern.
Some Bicycle accessories may present a choking hazard and other hazards to small
children. Keep any bike parts accessories, tools away from small children.
4. 2. UNBOXING
•Open the box from the top side
•Please be careful when pulling the frame out, it is the heaviest part of the bike, and the handlebar
is attached. You must be careful to protect the cables from getting tangled
•Two people are recommended for the unboxing procedure
4. 3. UNPACKING
•Cut all the zip ties and separate the wheel
•Do not damage the battery as it is mounted on the bike frame
•Remove all packaging wrap
While cutting zip ties be careful not to scratch or damage your bike, be extra
cautious while cutting zip ties around wire connections and cable housings. Do
not damage the battery when removing it the frame from the box.
4. 4. TOOLS REQUIRED
•Allen key set (included), Wrench (not-included)

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Remove Packaging Wraps
Remove Package Securing Pins
While cutting zip ties be careful not to scratch or damage your bike, be extra
cautious while cutting zip ties around wire connections and cable housings. Do
not damage the battery when removing it the frame from the box.
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4.5.INSTALLING HANDLE BAR
Use the Hexagon Screw (Found Inside The Hex Key Set)
Loosen the four handle bar mount screws
Place the handlebar onto the handlebar mount
Secure the handlebar mount cover with the four screws
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Use the Hexagon Screw (Found Inside The Hex Key Set)
Carefully latch the front wheel
Secure both side front wheel bolts
4. 6. INSTALLING FRONT WHEEL
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