Opatra SYNERGY NECK User manual

user manual

INTRODUCTIO N
1
Introducing OPATRA’ S SYNERGY NECK device, an ergonomic rejuvenation system
blending technology, luxury and results to help combat problematic sagging, loose
skin in the neck and décolleté area.
The combination of our tri-energy system of light, thermal heat and kinetic
massage energy transported with targeted, anti-ageing skincare, will help increase
collagen, encouraging a tighter, rejuvenated appearance to the neckline and
décolletage.
The confidence boosting benefits of our luxury skincare/serums and tri-energy
technology are also suitable for use on other areas to help improve the appear-
ance of blemishes and uneven skin tone.
To achieve the best results, OPATRA Synergy Neck should be used in conjunction
with Opatra’ s complete anti-ageing skincare range.
Red LED Light – Anti-Ageing
The red LED light stimulates the fibroblasts that produce collagen, which in turn
can help the skin’s youthful appearance. With the application of our anti-ageing
creams or serums, the red light helps penetrate the product into deeper layers of
the skin, whilst also helping improve blood circulation, expression lines and
regenerating cell renewal.
Blue LED Light – Anti-Blemish
Blue LED light targets bacterial sources, which resides underneath the skin’s
surface and contributes to the cause of acne. The light assists in the development
of oxygen radicals, which help destroy bacteria, without causing harm to healthy
skin.
Green LED Light – Even-Tone
Green LED light helps reduce pigmentation and redness, and helps cool the skin,
evening skin tone and improves epidermal hyper pigmentation.

PLEASE REMEMBER TO REGISTER YOUR PRODUCT
ON OUR WEBSITE:
www.opatra.com/pages/register-your-product-1
PLEASE READ ALL INSTRUCTIONS IN THIS MANUAL THOROUGHLY PRIOR TO
FIRST TIME USE.
C O NTENTS
PAGE 1: INTRODUCTION
PAGE 2: CONTENTS
PAGE 3: DEVICE DESCRIPTION
PAGE 4: PRODUCT FEATURES
SAFETY FIRST
PAGE 5: WARNING & PRECAUTIONS
KNOWN RISKS
WARNINGS
PAGE 6: WARNINGS
DEVICE CHECK
CHARGING THE DEVICE
PAGE 7: STORAGE
KEY POINTS
PAGE 8: INSTRUCTIONS OF USE
PAGE 9: CLEANING
TROUBLE -SHOOTING
PAGE 10: TECHNICAL SPECIFICATIONS
LIFE-TIME WARRANTY
DEVICE LABEL
2

DEVICED ESC R IPTIO N
Package contains
• Synergy Neck Device
• Docking station
• USB cable charger
• User manual
• Cleaning cloth
The Opatra Synergy Device is composed of the following:
1) Handheld unit with LED lights
2) ON/OFF button
3) Led light function
4) Protection cover
5) Sensing line
6) Charging indicator
7) Power indicator
8) Low battery indicator
9) USB cable
10) Docking station
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4
PRODUCT FEATURES
Synergy Neck is an ergonomically designed device to help reduce the fine lines
and firm the skin on the neck and décolleté area. Using advanced technology that
combines high speed massage, LED Light therapy and thermotherapy.
1) The curve massage head is especially designed for the décolleté area, shoulders,
neck and other body parts. Its unique shape can stream the energy from the
device directly into the skin.
2) The massage head, heat capacity reaches up to 45C to activate the skin’s cells,
matching the 3 IPL Acoustic modes; low, medium and high speeds, with 3 LED
light colours; blue, green and red which can promote the blood circulation and
metabolism, promote the discharge of long term accumulation of toxic
substances and wastes, stimulate the neck acupuncture points, clear the
meridians, slow the skin cells ageing process, resulting in firmer and tighter skin tone.
3) Sonic modes: low speed (blue), medium speed (green), high speed (red), which
are all activated by an intelligent sensor technology. The device starts operating
only when in contact with the skin.
4) Mode memory function with 60 seconds reminder function.
5) USB cable charging.
6) Mini and portable, the ultimate carry essential – small, rechargeable, portable
and practical, ideal to use at any time and at any place.
7) The Synergy Neck Device will automatically turn OFF after 2 minutes of no usage.
8) The Synergy Neck has a memory mode function. When switched ON, it will
resume to the previous mode chosen/selected.
SAFETY FIRST
DO NOT use this device if:
- You are pregnant or breastfeeding
- You suer from light-induced epilepsy.
- You suer from, Lupus erythematosus, photosensitive eczema or Albinism.
- You have a bleeding, open or oozing skin, such as sores, herpes simplex, eczema,
psoriasis, sunburns, wounds or rash.
- You are taking any medication that can cause photosensitivity.
- You have a condition that makes your skin especially sensitive to light, such as
systemic lupus erythematosus porphyria, polymorphic light eruption, and solar
urticaria.
- You have skin that is infected, burned, or cut, as this could cause discomfort or
irritation.
- You are undergoing radiation or chemotherapy treatments.
- You have a history of heart history of heart disease or other medical conditions

WARNINGS & P RECAUTIONS
KNOWN RIS K S
Immediately after treatment, the treated skin area may appear red. Within 1 hour,
the skin will resume to normal.
WARNING
5
When using the device, basic safety precautions should be followed, as listed
below. This is not an exhaustive list but will assist in ensuring your safety and will
help you to maintain the lifespan of the product’s warranty.
- Keep out of reach of children.
- Most be over the age of 18 years old.
- Store the device away from direct sunlight and humidity.
- Do not immerse the device in water.
- Never attempt to disassemble the product.
- For external use only.
- Avoid direct contact with eyes.
- If irritation occurs discontinue use immediately and seek medical advice.
- Never apply to lips, eyes or eyelids
- Never use the device when plugged in.
- DO NOT use the Synergy Neck Device in any way that is not exactly as specified
in these instructions for use. Use of the Synergy Neck Device other than exactly
as specified in these instructions for use has not been tested and the risk is
unknown.
- DO NOT use the Synergy Neck Device for longer or more frequently than the
stated treatment time. Using the Synergy Device for longer and more frequently
than the stated treatment time has not been tested and the risk is unknown.
- DO NOT use the Synergy Neck Device to treat any other conditions apart from
those listed in the indications for use. The Synergy Neck Device has not been
tested for any other conditions than those listed, and the risk is unknown.

WARNING
To reduce the risk of injury and electric shock that may cause serious injury or
death:
DEVICE CHECK
CHARGING THE DEVICE
6
• ONLY use the power adaptor supplied with the Synergy Neck Device.
Using a non- approved power supply could increase your risk of electric shock
and will damage the Synergy Device and void your warranty.
• NEVER use the Synergy Neck Device near water or where water can be spilt onto
the equipment.
• NEVER use the Synergy Neck Device if you think any part of the equipment may
have come encounter with water or any form of liquid.
• DO NOT attempt to modify, open or repair the Synergy Neck Device in any way.
Modifying the Synergy Device could cause an electric shock when the system is
used again.
The Synergy Neck Device contains no serviceable parts.
• DO NOT use the Synergy Neck Device, power supply or cables if they are visibly
damaged in any way.
• ALWAYS switch the Synergy Neck Device OFF after use.
• If you intend NOT to use the Synergy Neck Device for an extended period, switch
OFF the charging station and store the components in a clean, dry place.
- Before first use, ensure the device is switched o. Check and inspect your
Synergy Neck Device. Check for signs of physical damage. DO NOT USE the device
if there is any noticeable damage. Contact the Opatra customer service team.
- The Synergy Neck Device is rechargeable.
- The Synergy Neck Device comes fully charged for your convenience and should
last for up to 2 hours of use.
- If you find the Synergy Neck Device is not charged, charge for 2 hours before use.
- Do not charge for longer than 2 hours, to avoid the device overheating.
- You cannot use the Synergy Neck Device in the charging mode.

S TORA G E
KEY POINTS
INSTRUCTIONS OFU S E
7
- If you intend not to use the Synergy Neck Device for an extended period, switch
OFF the charging station and store the components in a clean dry place.
- Store Synergy Neck device away from water and any liquids.
- Store Synergy Neck device away from sunlight.
OPATRA SYNERGY NECK IS NOT WATERPROOF
• DO NOT let water or any form of liquids enter the device
• DO NOT touch the Synergy unit with wet hands
• DO NOT place in, or drop into, water or any other liquid
• DO NOT wash the Synergy Neck Device in water or any other liquid
To perform the SYNERGY NECK TREATMENT, Opatra would recommend following
the below guidelines:
- The Synergy neck device uses a chargeable battery. Make sure the device is fully
charged before use. The green light will indicate this. This should last for up to 2
hours of use.
- Always do a patch test before using.
- Make sure the areas you are treating are clean and dry.
- Treated areas recommended are under around the neck, shoulders and décolleté
area.
- Apply light pressure, whilst slowly moving the Synergy Neck Device in continuous,
upwards motions.
- Make sure you hold the device steady during application and do not separate the
curve head surface from your skin during session. This will result in a more
eective result.
- To achieve the best results, we recommend using 3 times per week for the first
month and then as and when required.
- Total treatment time should not exceed 10 – 15 minutes per session.
1. Prepare your skin for the SYNERGY NECK by cleansing the treated area.
2. Dry the area thoroughly.
3. We recommend applying the Opatra anti-ageing serum/cream on the treated
area. Apply a thin layer of serum or cream. This is optional, however, to achieve
the best results, SYNERGY NECK device should be used in conjunction with
Opatra’ s anti-ageing, skincare range whilst using the device.

8
4. Remove the protective cover from the device.
5. Lift your Synergy Device from the docking station and switch the device ON by
pressing down the control button (bottom round button) for 2 seconds. The
yellow LED light indicator will illuminate on the hand piece, along with the low
infrared mode.
6. Click the top round button and select the colour LED light you require.
7. Begin your session – ready to use.
8. Place the CURVE head surface onto your skin and the selected LED Light and
infrared mode, as well as heat and vibration mode (low humming sound), will
automatically activate.
9. Select the mode according to your preference (RED – BLUE – GREEN)
10. To switch from RED LED LIGHT to GREEN LIGHT LED to BLUE LED LIGHT
in-between sessions – press and hold down the top control button (1 second).
11. Apply light pressure, whilst slowly moving the Synergy Neck Device in slow,
sweeping, upwards motions.
12. Treat the desired area for approximately 5 – 7 minutes, on each side.
13. When you have completed the session, TURN OFF your device by pressing and
holding down the control button (bottom button) for 2 seconds. The indicator
lights will turn o.
14. It’s recommended that after treatment, to apply a small amount of moisturising
cream onto the treated area after each session.
15. After each use, clean the Opatra Synergy Neck Device with the OPATRA
cleansing cloth provided or with sterilise wipes on the stainless-steel treatment
head. Dry with a soft dry cloth or paper towel and return to the docking station.
neck & CHEST

CLEANING
TROUBLE - S H OOTING
TECHNICAL SPECIFICATIONS O F S YNER G Y E Y E
MODEL NUMBER:x
MATERIALS:x
NUMBER OF LEDS:x
WAVELENGTHS:x
POWER SUPPLY:x
POWER ADAPTOR:x
WEIGHT:x
9
- After each use, clean the Opatra Synergy Neck Device with a damp cloth (not wet)
or with sterilising wipes on the stainless-steel treatment head. Dry with a soft dry
cloth or paper towel and return to the docking station.
- Always clean the device after each use.
- Always place the protective cover, after each use.
- Avoid using detergents or chemical cleansers to clean the device.
- The Opatra Synergy Neck Device contains NO serviceable parts.
- DO NOT attempt to repair the Synergy Neck Device yourself. Attempting to modify
the Synergy Neck Device in any way could cause an electric shock when the
system is used again.
- If your Synergy Neck Device does not switch ON, ensure that the usb cable is
plugged in correctly. Wait 2 hours. After 2 hours press the power button. If the
green light does not illuminate contact the Opatra customer service team or your
retailer.

LIMITE D LIFETIME W A R R ANTY
IMPORTANT: TO ACTIVATE YOUR WARRANTY PLEASE VISIT
OUR WEBSITE WWW.OPATRA.COM AND REGISTER YOUR PRODUCT.
DEVICEL A B E L
DATE
Made in China
according to the operaonal instrucons.
The guarantee doesNOT cover any breakage or damagedue to the
-Will NOTcover normal wear and tear of the device
-Will NOTcover misuse or mistreatment- not following the
manual.
-Incorrect or unauthorized repair of the device.
Please make sure you always keep your Registraon Card. A duplicate card will
case of loss or the.
Extended warranty can be purchased if required on
IMPORTANT: TO ACTIVATE YOUR WARRANTY PLEASE VISIT OUR WEBSITE
WWW.OPATRA.COM AND REGISTER YOUR PRODUCT.
DEVICE LABEL
Synergy device BP-1802 Indica�ons forUse:
The Opatra Synergy Eye Device is an over-the-counter device intended: to emit energyinthe red and infra
spectrum.
0000000
DATE
OPATRA LTD 447 High Road, London, N12 OAF, UK +442079985708
info@opatra.com
Made inChina
10
This product comes with a LIFETIME GUARANTEE. If your Opatra Synergy Neck
Device is faulty within a year of purchase, please return your product along with
your receipt. We will repair the device for you.
The repair will be free of charge provided you have operated your Opatra Synergy
Neck Device according to the operational instructions.
The guarantee does NOT cover any breakage or damage due to the following:
• Normal wear and tear of the device
• Misuse or mistreatment - not following the operational instructions/ user manual.
• Incorrect or unauthorized repair of the device.
To meet the standards of the UDI requirements the device label will show
the barcode with:

according to the operaonal instrucons.
any breakage or damagedue to thefollowing.
cover normal wear and tear of the device
or mistreatmentnot following theoperaonal instrucons/ user
Incorrect or unauthorized repair of the device.
Please make sure you always keep your Registraon Card. A duplicate card willNOTbe issued in
Extended warranty can be purchased if required onour websiteor from your Representave.
TO ACTIVATE YOUR WARRANTY PLEASE VISIT OUR WEBSITE
AND REGISTER YOUR PRODUCT.
er device intended: to emit energyinthe red and infra-red region of the
Opatrac ontact d e tails
T: +44 (0) 207 998 5708
W: opatra.com
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