Opengear QEA-8809 User manual

QEA-8809
Quad 3G/HD/SD Equalizing Distribution Amplifier
User Manual

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• offer the best product quality and support
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David Ross
CEO, Ross Video
[email protected]
Ross Video Code of Ethics
Any company is the sum total of the people that make things happen. At Ross, our employees are a
special group. Our employees truly care about doing a great job and delivering a high quality customer
experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our
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1. We will always act in our customers’ best interest.
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QEA-8809 User Manual
• Ross Part Number: 8809DR-004-03
• Release Date: June 4, 2015.
Copyright
© 2015 Ross Video Limited. Ross®, openGear®, and any related marks are trademarks or
registered trademarks of Ross Video Ltd. All other trademarks are the property of their respective
companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
mechanical, photocopying, recording or otherwise, without the prior written permission of Ross
Video. While every precaution has been taken in the preparation of this document, Ross Video
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Patents
Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886;
US 7,914,332; US 8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US
8,743,292 B2; GB 2,419,119 B; GB 2,447,380 B; and other patents pending.

Important Regulatory and Safety Notices to Service Personnel
Before using this product and nay associated equipment, refer to the “Important Safety
Instructions” listed below to avoid personnel injury and to prevent product damage.
Product may require specific equipment, and/or installation procedures to be carried out to satisfy
certain regulatory compliance requirements. Notices have been included in this publication to call
attention to these specific requirements.
Symbol Meanings
Important Safety Instructions
This symbol on the equipment refers you to important operating and maintenance (servicing)
instructions within the Product Manual Documentation. Failure to heed this information may
present a major risk of damage to persons or equipment.
Warning — The symbol with the word “Warning” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, could result in death or serious injury.
Caution — The symbol with the word “Caution” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, may result in minor or moderate injury. It
may also be used to alert against unsafe practices.
Notice — The symbol with the word “Notice” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, may result in major or minor equipment
damage or a situation which could place the equipment in a non-compliant operating state.
ESD Susceptibility — This symbol is used to alert the user that an electrical or electronic
device or assembly is susceptible to damage from an ESD event.
Caution — This product is intended to be a component product of the DFR-8321 and
OG3-FR series frames. Refer to the DFR-8300 and OG3-FR Series Frame User Manual for
important safety instructions regarding the proper installation and safe operation of the frame
as well as its component products.
Warning — Certain parts of this equipment namely the power supply area still present a
safety hazard, with the power switch in the OFF position. To avoid electrical shock, disconnect
all A/C power cords from the chassis’ rear appliance connectors before servicing this area.
Warning — Service barriers within this product are intended to protect the operator and
service personnel from hazardous voltages. For continued safety, replace all barriers after any
servicing.
This product contains safety critical parts, which if incorrectly replaced may present a risk of
fire or electrical shock. Components contained with the product’s power supplies and power
supply area, are not intended to be customer serviced and should be returned to the factory for
repair. To reduce the risk of fire, replacement fuses must be the same time and rating. Only use
attachments/accessories specified by the manufacturer.

EMC Notices
United States of America
FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at their own
expense.
CANADA
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appariel numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
EUROPE
This equipment is in compliance with the essential requirements and other relevant provisions of
CE Directive 93/68/EEC.
INTERNATIONAL
This equipment has been tested to CISPR 22:1997 along with amendments A1:2000 and
A2:2002, and found to comply with the limits for a Class A Digital device.
Maintenance/User Serviceable Parts
Routine maintenance to this openGear product is not required. This product contains no user
serviceable parts. If the module does not appear to be working properly, please contact Technical
Support using the numbers listed under the “Contact Us” section on the last page of this manual.
All openGear products are covered by a generous 5-year warranty and will be repaired without
charge for materials or labor within this period. See the “Warranty and Repair Policy” section in
this manual for details.
Notice — Changes or modifications to this equipment not expressly approved by Ross Video
Limited could void the user’s authority to operate this equipment.
Notice — This is a Class A product. In domestic environments, this product may cause radio
interference, in which case the user may have to take adequate measures.

Environmental Information
The equipment that you purchased required the extraction and use of natural
resources for its production. It may contain hazardous substances that could
impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need
for the extraction of natural resources, Ross Video encourages you to use the appropriate
take-back systems. These systems will reuse or recycle most of the materials from your
end-of-life equipment in an environmentally friendly and health conscious manner.
The crossed out wheelie bin symbol invites you to use these systems.
If you need more information on the collection, re-use, and recycling systems, please contact your
local or regional waste administration.
You can also contact Ross Video for more information on the environmental performance of our
products.

Company Address
Ross Video Limited Ross Video Incorporated
8 John Street P.O. Box 880
Iroquois, Ontario, K0E 1K0 Ogdensburg, New York
Canada USA 13669-0880
General Business Office: (+1) 613 • 652 • 4886
Fax: (+1) 613 • 652 • 4425
Technical Support: (+1) 613 • 652 • 4886
After Hours Emergency: (+1) 613 • 349 • 0006
E-mail (Technical Support): [e-mail]
E-mail (General Information): [e-mail]
Website: http://www.rossvideo.com

QEA-8809 User Manual (Iss. 03) Contents • i
Contents
Introduction 1
Overview.............................................................................................................................. 1-2
Features.................................................................................................................. 1-2
Functional Block Diagram................................................................................................... 1-3
Dual 1x4 and Dual 1x3 Configuration .................................................................. 1-3
User Interfaces ..................................................................................................................... 1-4
DashBoard Control System ................................................................................... 1-4
Card-edge Monitoring ........................................................................................... 1-4
SNMP Monitoring and Control............................................................................. 1-4
Documentation Terms and Conventions.............................................................................. 1-5
Installation 2
Before You Begin ................................................................................................................2-2
Static Discharge..................................................................................................... 2-2
Unpacking.............................................................................................................. 2-2
Installing the QEA-8809...................................................................................................... 2-3
Supported Rear Module......................................................................................... 2-3
Installing a Card .................................................................................................... 2-3
Cabling................................................................................................................................. 2-5
Software Upgrades...............................................................................................................2-6
Configuration 3
Card Overview..................................................................................................................... 3-2
Monitoring Features.............................................................................................................3-3
Status LEDs........................................................................................................... 3-3
Using DashBoard.................................................................................................................3-4
Configuring the QEA-8809 ................................................................................................. 3-5
Configuring the Equalizer for a Channel............................................................... 3-5
Loss of Input.......................................................................................................... 3-5
DashBoard Menus 4
Status Tabs........................................................................................................................... 4-2
Signal Tab.............................................................................................................. 4-2
Hardware Tab ........................................................................................................ 4-3
Product Tab ........................................................................................................... 4-3
Setup Tab ............................................................................................................................. 4-4
Alarms Tab .......................................................................................................................... 4-5
Specifications 5
Technical Specifications ...................................................................................................... 5-2
Service Information 6
Troubleshooting Checklist................................................................................................... 6-2

ii • Contents QEA-8809 User Manual (Iss. 03)
Bootload Button..................................................................................................... 6-2
Warranty and Repair Policy .................................................................................................6-3

QEA-8809 User Manual (Iss. 03) Introduction • 1–1
Introduction
In This Chapter
This chapter contains the following sections:
• Overview
• Functional Block Diagram
• User Interfaces
• Documentation Terms and Conventions
A Word of Thanks
Congratulations on choosing an openGear QEA-8809 Quad 3G/HD/SD Equalizing Amplifier.
Thank you for joining the group of worldwide satisfied Ross Video customers!
Should you have a question pertaining to the installation or operation of your QEA-8809, please
contact us at the numbers listed on the back cover of this manual. Our technical support staff is
always available for consultation, training, or service.

1–2 • Introduction QEA-8809 User Manual (Iss. 03)
Overview
Your QEA-8809 is a 3G/HD/SD Multi-Definition SDI distribution amplifier, capable of
equalizing all common serial digital signals. Each channel of your QEA-8809 equalizes the
incoming SDI signal. The LED indicators at the front of the card identify the presence of
incoming video, simplifying system troubleshooting.
Features
The QEA-8809 includes the following features:
• Equalizes SDI signals of 270Mbps 1.485Gbps, and 2.97Gbps
• Accepts DVB-ASI (EN 50083-9), and SMPTE 310 signals
• Operates as a dual 1x4 + dual 1x3
• Configure and monitor via DashBoard
• Automatic detection of incoming data rate
• Automatically mutes the channel output when a loss of input occurs
• LED indicator for signal presence
• Excellent input and output return loss
• Fits DFR-8321 series and OG3-FR series frames
• Fully compliant with openGear specifications
• 5 year transferable warranty

QEA-8809 User Manual (Iss. 03) Introduction • 1–3
Functional Block Diagram
The QEA-8809 operates as an equalizing dual 1x4 + dual 1x3. This section provides the block
diagram.
Dual 1x4 and Dual 1x3 Configuration
Figure 1.1 describes the workflow of the QEA-8809 with the 8320AR-302 Full Rear module.
This configuration has the QEA-8809 operating as a dual equalizing 1x4 + dual 1x3 with
HD-BNC connections.
Figure 1.1 Simplified Diagram — Dual 1x4 and Dual 1x3 Configuration (8320AR-302)
IN CH D Equalizer
IN CH B Equalizer
IN CH C Equalizer
IN CH A Equalizer
OUT 1A
OUT 2A
OUT 3A
OUT 4A
OUT 1B
OUT 2B
OUT 3B
OUT 4B
OUT 1C
OUT 2C
OUT 3C
OUT 1D
OUT 2D
OUT 3D

1–4 • Introduction QEA-8809 User Manual (Iss. 03)
User Interfaces
The following interfaces are available for control and monitoring of your QEA-8809.
DashBoard Control System
DashBoard enables you to monitor and control openGear frames and cards from a computer.
DashBoard communicates with other cards in the openGear frame through the Network
Controller Card.
For More Information on...
• menus in DashBoard, refer to the section “DashBoard Menus” on page 4-1.
• installing and using DashBoard, refer to the DashBoard User Manual.
Card-edge Monitoring
The card-edges provide LEDs for monitoring the status of the input signal.
For More Information on...
• card-edge LEDs, refer to the section “Monitoring Features” on page 3-3.
SNMP Monitoring and Control
The Network Controller card in the openGear frame provides optional support for remote
monitoring and control of your frame and openGear cards using Simple Network Management
Protocol (SNMP), which is compatible with many third-party monitoring and control tools.
For More Information on...
• SNMP controls on your card, refer to your QEA-8809 Management Information Base
(MIB) file.
• SNMP Monitoring and Control, refer to your MFC-8300 Series or MFC-OG3 User
Manual.

QEA-8809 User Manual (Iss. 03) Introduction • 1–5
Documentation Terms and Conventions
The following terms and conventions are used throughout this manual.
Terms
The following terms are used:
•“Board” and “Card” both refer to the card, including all components and switches.
•“DashBoard” refers to the DashBoard Control System.
•“DFR-8321 series frame” refers to all version of the DFR-8321 series frames and all
available options unless otherwise indicated.
•“Network Controller Card” refers to the MFC-8320-N, MFC-8322-S, and
MFC-OG3-N Series Network Controller Cards unless otherwise indicated.
•“OG3-FR series frame” refers to the OG3-FR series frames and all available options
unless otherwise indicated.
•“openGear frame” refers to all versions of the DFR-8321 series and OG3-FR series
unless otherwise indicated.
•“Operator” and “User” both refer to the person who uses the QEA-8809.
•“System” and “Video system” both refer to the mix of interconnected production and
terminal equipment in which the card operates.
Conventions
The following conventions are used:
• The “Operating Tips” and “Note” boxes are used to provide additional user information.

1–6 • Introduction QEA-8809 User Manual (Iss. 03)

QEA-8809 User Manual (Iss. 03) Installation • 2–1
Installation
In This Chapter
This chapter provides instructions for installing the rear module for your QEA-8809, installing
the card in the frame, cabling details, and how to upgrade the software on your card(s).
The following topics are discussed:
• Before You Begin
• Installing the QEA-8809
•Cabling
• Software Upgrades

2–2 • Installation QEA-8809 User Manual (Iss. 03)
Before You Begin
Before proceeding with the instructions in this chapter, ensure that your openGear frame is
properly installed according to the instructions in its manual.
Static Discharge
Throughout this chapter, please heed the following cautionary note:
Unpacking
Unpack each card you received from the shipping container and ensure that all items are included.
If any items are missing or damaged, contact your sales representative or Ross Video directly.
ESD Susceptibility — Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high static environments such as
carpeted areas and when synthetic fiber clothing is worn. Always exercise proper grounding
precautions when working on circuit boards and related equipment.

QEA-8809 User Manual (Iss. 03) Installation • 2–3
Installing the QEA-8809
The QEA-8809 can be installed in the DFR-8321 series frames and the OG3-FR series frames
using a supported rear module.
Supported Rear Module
The 8320AR-302 Full Rear Module is required.
Installing a Card
You must first install the rear module in the frame and then install the card in the appropriate slot
within an openGear frame. This section outlines how to perform both tasks.
To install the rear module in the openGear frame
1. Ensure that the frame is properly installed.
2. On the rear of the frame, locate the card frame slot.
3. Remove the Blank Plate from the rear of the slot you have chosen for card installation.
4. As shown in Figure 2.1, seat the bottom of the rear module in the seating slot at the base
of the frame’s back plane.
Figure 2.1 Rear Module Installation in an OG3-FR Series Frame (Cards not shown)
5. Align the top hole of the rear module with the screw hole on the top edge of the frame
back plane.
6. Using a Phillips screwdriver and the supplied screw, fasten the rear module to the back
plane. Do not over-tighten.
Notice — Ensure that you install the QEA-8809 using the supported rear module listed
below. Installing the QEA-8809 with an unsupported rear module can damage the card, the
rear module, or both.
Screw Hole
Module Seating Slots

2–4 • Installation QEA-8809 User Manual (Iss. 03)
7. Verify whether your Rear Module Label is self-adhesive by checking the back of the
label for a thin wax sheet. You must remove the wax sheet before affixing the label.
8. Affix the supplied Rear Module Label to the BNC area of the Rear Module.
9. Ensure proper frame cooling and ventilation by having all rear frame slots covered with
rear modules or blank metal plates.
To install the card in the openGear frame
1. Locate the Rear Module you installed in the procedure “To install the rear module in
the openGear frame” on page 2-3.
2. Hold the card by the edges and carefully align the card edges with the slots in the frame.
3. Fully insert the card into the frame until the rear connection plugs are properly seated on
the midplane and rear modules.