OpenVox SWG-M20X Series User manual

SWG-M20X Series Wireless Gateways User Manual
OpenVox Communication Co Ltd
SWG-M20X Series Wireless Gateways
User Manual
Version 1.0

SWG-M20X Series Wireless Gateways User Manual
OpenVox Communication Co.,Ltd
Address: 10/F, Building 6-A, Baoneng Science and Technology
Industrial Park, Longhua New District, Shenzhen,
Guangdong,China 518109
Tel: [phone]
Business Contact: [email protected]
Technical Support: [e-mail]
Business Hours: 09:00-18:00(GMT+8) from Monday to Friday
URL: www.openvox.cn
Thank You for Choosing OpenVox Products!

SWG-M20X Series Wireless Gateways User Manual
Copyright
Copyright© 2019 OpenVox Inc. All rights reserved. No part of this document may be
reproduced without prior written permission.
Confidentiality
Information contained herein is of a highly sensitive nature and is confidential and
proprietary to OpenVox Inc. No part may be distributed, reproduced or disclosed
orally or in written form to any party other than the direct recipients without the
express written consent of OpenVox Inc.
Disclaimer
OpenVox Inc. reserves the right to modify the design, characteristics, and products at
any time without notification or obligation and shall not be held liable for any error
or damage of any kind resulting from the use of this document.
OpenVox has made every effort to ensure that the information contained in this
document is accurate and complete; however, the contents of this document are
subject to revision without notice. Please contact OpenVox to ensure you have the
latest version of this document.
Statement
This document applies to all SWG-M20X series gateways, including GSM/WCDMA/LTE.
Different types of gateways may have functional differences. For details, please contact
OpenVox sales or technical support.
Trademarks
All other trademarks mentioned in this document are the property of their respective
owners.

SWG-M20X Series Wireless Gateways User Manual
Revision History
Version
Date
Detail
1.0
2019/10/15
Initial

SWG-M20X Series Wireless Gateways User Manual
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Contents
1. Overview ....................................................................................................................4
1.1 What is SWG-M20X Series Wireless Gateways？............................................4
1.2 Product Introduction........................................................................................4
1.3 Main Features ..................................................................................................5
1.4 Physical Information.........................................................................................7
1.5 Software...........................................................................................................7
2. System........................................................................................................................9
2.1 Status................................................................................................................9
2.2 Time ...............................................................................................................11
2.3 Login Settings.................................................................................................12
2.4 General...........................................................................................................13
2.5 Tools and Information....................................................................................14
2.6 Setting Wizard................................................................................................17
3. Module.....................................................................................................................18
3.1 Module Settings .............................................................................................18
3.2 Call Forwarding ..............................................................................................23
3.3 Call Waiting ....................................................................................................24
3.4 Simbank..........................................................................................................25
3.5 DTMF..............................................................................................................26
3.6 BCCH...............................................................................................................27
3.7 Toolkit.............................................................................................................28
3.8 Module Update..............................................................................................29
3.9 Call and SMS Limit..........................................................................................30
4. VOIP..........................................................................................................................36
4.1 VOIP Endpoints ..............................................................................................36
4.1.1 Add New SIP Endpoint ........................................................................36

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4.1.2 Add New IAX2 Endpoint......................................................................44
4.2 Batch SIP Endpoints .......................................................................................49
4.3 Advanced SIP Settings....................................................................................51
4.4 Advanced IAX2 Settings .................................................................................59
4.5 SIP Account Security ......................................................................................65
5. Routing.....................................................................................................................67
5.1 Call Routing Rules...........................................................................................67
5.2 Groups............................................................................................................71
5.3 Batch Creating rules.......................................................................................71
5.4 MNP Settings..................................................................................................73
5.5 Routing Blacklist.............................................................................................73
6. SMS ..........................................................................................................................74
6.1 General...........................................................................................................74
6.2 SMS Sender ....................................................................................................80
6.3 SMS Inbox.......................................................................................................80
6.4 SMS Outbox....................................................................................................81
6.5 SMS Forwarding .............................................................................................82
7. Network....................................................................................................................83
7.1 LAN Settings...................................................................................................83
7.2 WAN Settings .................................................................................................84
7.3 VPN Settings...................................................................................................85
7.4 DDNS Settings ................................................................................................85
7.5 Toolkit.............................................................................................................86
7.6 Firewall Settings .............................................................................................87
7.7 Security Rules.................................................................................................88
7.8 SIP Capture.....................................................................................................89
8. Advances..................................................................................................................90
8.1 Asterisk API ....................................................................................................90

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8.2 Asterisk CLI.....................................................................................................92
8.3 Asterisk File Editor..........................................................................................93
8.4 Internet ..........................................................................................................93
8.5 Cloud Management .......................................................................................94
8.6 Balance...........................................................................................................95
8.7 Phone Number...............................................................................................96
9. Logs ..........................................................................................................................97

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1. Overview
1.1 What is SWG-M20X Series Wireless Gateways？
OpenVox SWG-20X series wireless gateways include SWG-202 G/W/L and SWG-204
G/W/L. They can bring you excellent HD voice service with multiple codecs, including
G.711U, G.711A, GSM, G.722, G.726, G.729, and also flexible SMS service with
multiple SMS API. The SWG-20X series gateways will be 100% compatible with
Asterisk, 3CX, FreePBX, FreeSWITCH and VOS VoIP operating platform, and help users
reduce telecommunications and communication costs.
1.2 Product Introduction
The SWG-20X series gateways are available in a variety of models, and each model
supports a different number of ports and frequency bands. The following table
shows:
Model
Module
Ports
Network
Interface
Band
SWG-202G
GSM
2
2
GSM:850/900/1800/1900MHz
SWG-204G
4
SWG-202W
WCDMA
2
Europe
UMTS: 900/2100MHz
GSM: 900/1800MHz
America
UMTS: 850/1900MHz
GSM: 850/900/1800/1900MHz
Thailand
SWG-204W
4

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UMTS: 850/2100MHz
GSM: 850/900/1800/1900MHz
SWG-202L
LTE
2
China/India
LTE FDD: B1/B3/B5/B8
LTE TDD: B38/B39/B40/B41
WCDMA: B1/B8
TD-SCDMA: B34/B39
CDMA: BC0
GSM: 900/1800MHz
Europe/Middle East/Africa/Korea/Thailand
LTE FDD: B1/B3/B5/B7/B8/B20
LTE TDD: B38/B40/B41
WCDMA: B1/B5/B8
GSM: B3/B8
Australia/New Zealand/Taiwan/Brazil
LTE FDD: B1/B2/B3/B4/B5/B7/B8/B28
LTE TDD: B40
WCDMA: B1/B2/B5/B8
GSM: B2/B3/B5/B8
SWG-204L
4
1.3 Main Features
VoIP Characters
Support SIP，IAX2 Protocol
Add, Modify & Delete SIP/IAX2 Trunk
SIP/IAX2 Registration with Domain
SIP V2.0 RFC3261 Compliance

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DTMF Mode: RFC2833/Inband/SIP Info
Multiple SIP/IAX2 Registrations modes
Abundant Codecs: G.711A, G.711U, G.729, G.722, G.726, GSM
Network
IPv4，UDP/TCP，DHCP，TELNET，HTTP/HTTPS，TFTP
PPTP VPN
HTTP/SSH（Optical Telnet）
Ping & Traceroute Command on the Web
Simple Security Strategy: white list, black list, security rules
Management
Simple and convenient configuration via Web GUI
Support maintenance and configuration by SSH
Support configuration files backup and upload
Support Chinese and English page
Firmware Update by HTTP
Support Web and SSH login password modification
Restore Factory Settings
CDR (More than 200,000 Lines CDRs Storage Locally)
System log
SIP/IAX2 log
TCP and SIP capture
System Features
Combine Different SIP/IAX2 Trunk into Group
CLID Display & Hide (Need operators' support)
Random call interval
Call Duration Limitation
Single Call Duration Limitation
Real Open API Protocol (based on Asterisk)

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Support DISA
SMSC/SMS/USSD
PIN Identification
Optional Voice Codec
Ports Group Management
SMS Remotely Controlling Gateway
SMS Bulk Transceiver, Sent to Email and Automatically Resend
SMS Coding/Detecting Automatically Identification
SMS Forwarding and Quick Reply
USSD transceiver
Outbound
Automatically Reboot
Support MMP
Support for custom scripts, dial plans
Support OpenVox cloud manage
1.4 Physical Information
LAN port:1
WAN port：1
SIM Cards: hot-swap
Operation Temperature: 0~40°C
Operation humidity:10% ~ 90% non-condensing
Storage Temperature: -20~70°C
1.5 Software
LAN：
Default IP: 172.16.98.1

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Username: admin
Password: admin
For the first time, you can access SWG-20X by using default IP 172.16.98.1; if you use
the default login name and password, you will be prompted to change the password
each time you log in. If you have modified it, you will not be prompted.
If you use WAN to connect the device, the WAN port uses DHCP by default. Please
use the display to view the IP address assigned by the WAN to access the device. Use
the default login name and password—admin/admin to log in to the device.

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2. System
2.1 Status
On the “Status” page, you will find the information of all Modules, SIP, IAX2, Routing
and the Network.
Figure 2-1-1 System Status
Table 2-1-1 Description of System Status
Option
Definition
Port
Number of each ports. GSM port starts with "gsm-"，Such as：
gsm-1.1;4G port starts with "lte-"，Such as：lte-2.5.
Signal
Display the signal strength of each channels of gateway.

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Band
GSM/ LTE
BER
Bit Error Rate.
Carrier
Display the network carrier of current SIM card.
Registration
Status
Indicates the registration status of current module.
PDD
Post Dial Delay (PDD) is the time from the point at which the
final dialed digit is sent until they hear a ringtone or other
in-band message. In the case where the originating network
needs to play a notification before the call is completed, the
definition of the PDD excludes the duration of such notification.
ACD
The Average Call Duration (ACD) is calculated by taking the sum
of billable seconds (bill sec) of answered calls and dividing it by
the number of these answered calls.
ASR
Answer Seizure Ratio is a measure of network quality. Its
calculated by taking the number of successfully answered calls
and dividing by the total number of attempted calls. Since busy
signals and other rejections by the called number count as call
failures, the ASR value can depend on user behavior.
Module
Status
Display the status of the port. “A space” means the port is
unavailable. "INIT" means registering and "READY" means the
port is available.
Remain
Time
Multiply this value by the step size as the limit call time.

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2.2 Time
Table 2-2-1 Definition of Time Settings
Options
Definition
System Time
Your gateway system time.
Time Zone
The world time zone: Please select the one which is the
same or the closest as your city.
POSIX TZ String
Posix time zone strings.
NTP Server 1
Time server domain or hostname. For example:
[time.asia.apple.com].
NTP Server 2
The first reserved NTP server. For example:
[time.windows.com].
NTP Server 3
The second reserved NTP server. For example:
[time.nist.gov].
Automatic Sync
from NTP
Whether to enable automatic sync time from NTP. On
(enable), OFF (disable).
Sync from NTP
Sync time from NTP server.
Sync from Client
Sync time from local machine.

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For example, you can configure like this:
Figure 2-2-1 Time Setting
You can synchronize the gateway time in different ways: Sync from NTP or Sync from
Client by pressing different buttons.
2.3 Login Settings
The new gateway has no administration privileges, all you can do is reset a username
and password to manage your gateway. The username and password have all the
permissions to operate the gateway. You can modify “Web Login Settings” and “SSH
Login Settings”. If you have changed these settings, you don’t need to log out, just
rewriting your new username and password will be OK. Also, you can specify the web
server port number. Normally, the default web login mode is "http and https." For
security, you can switch to “only https”.
Table 2-3-1 Definition of Login Settings
Options
Definition
User Name
Define your username to manage your gateway. Allowed
characters "-_+. < >&0-9a-zA-Z". Length: 1-32 characters.
Password
Define your password to manage your gateway Allowed

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characters "-_+. < >&0-9a-zA-Z". Length: 1-32 characters.
Confirm
Password
Please input the same password as 'Password' above.
Login
Mode
http and https: You can access gateway via link:
http://gatewayIP or https://gatewayIP
https: You can only access gateway via link: https://gatewayIP
Port
Specify the web server port number.
Figure 2-3-1 Login Settings
2.4 General
You can choose different languages for your system. If you want to change the
language, you can switch “Advanced” on, then “Download” your current language
package. After that, you can modify the package with the language you need. Then
upload your modified packages, “Choose File” and “Add”. For example:

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Figure 2-4-1 Language Settings
If you switch it on, you can manage your gateway to reboot automatically as you like.
There are four reboot types for you to choose, “By Day, By Week, By Month or By
Running Time.
Figure 2-4-2 Reboot Type
You can set this enable if you use your system frequently, it can help your system
work more efficiently.
2.5 Tools and Information
Reboot Tools
You can choose system reboot or asterisk reboot separately. The new version of the
gateway retains two file systems. Clicking "System Switch" will reboot the system and
switch to another file system.
Figure 2-5-1 Reboot Tools
If you press "OK", the system will restart and the current call will be hung up. The
same as the Asterisk Reboot.

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Update Firmware
We offer 2 kinds of update types for you, you can choose System Update or System
Online Update.
Figure 2-5-2 Update Firmware
Upload and Backup Configuration
If you want to update your system and remain your previous configuration, you can
backup configuration first. Then you can upload configuration directly. It will be very
convenient for you.
Figure 2-5-3 Upload and Backup Configuration
Voice Record
Select a module to record the voice, the maximum duration of the recording is 3
minutes. When the recording time exceeds 3 minutes, the recording file will be
automatically downloaded.
Figure 2-5-4 Voice Record
Restore Configuration
Sometimes there is something wrong with your gateway that you don’t know how to
solve it. Mostly you can select factory reset, you just need to press a button and your

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gateway will be reset to the factory status.
Figure 2-5-5 Restore Configuration
System Information
On the “Information” page, there shows some basic information about the gateway.
You can see software and hardware version, storage usage, memory usage and some
other useful information.
Figure 2-5-6 System Information