OpenVox SWG20 4S Series User manual

SWG-20XX-4S Wireless Gateways User Manual
OpenVox Communication Co Ltd
SWG20XX-4S Wireless Gateways
User Manual
Version 1.0

SWG-20XX-4S Wireless Gateways User Manual
OpenVox Communication Co.,Ltd
Address: 10/F, Building 6-A, Baoneng Science and Technology
Industrial Park, Longhua New District, Shenzhen,
Guangdong,China 518109
Tel: [phone]
Business Contact: [email protected]
Technical Support: [e-mail]
Business Hours: 09:00-18:00(GMT+8) from Monday to Friday
URL: www.openvox.cn
Thank You for Choosing OpenVox Products!

SWG-20XX-4S Wireless Gateways User Manual
Copyright
Copyright© 2019 OpenVox Inc. All rights reserved. No part of this document may be
reproduced without prior written permission.
Confidentiality
Information contained herein is of a highly sensitive nature and is confidential and
proprietary to OpenVox Inc. No part may be distributed, reproduced or disclosed
orally or in written form to any party other than the direct recipients without the
express written consent of OpenVox Inc.
Disclaimer
OpenVox Inc. reserves the right to modify the design, characteristics, and products at
any time without notification or obligation and shall not be held liable for any error
or damage of any kind resulting from the use of this document.
OpenVox has made every effort to ensure that the information contained in this
document is accurate and complete; however, the contents of this document are
subject to revision without notice. Please contact OpenVox to ensure you have the
latest version of this document.
Statement
This document applies to all SWG-20XX-4S series gateways, including GSM/LTE. Different
types of gateways may have functional differences. For details, please contact OpenVox
sales or technical support.
Trademarks
All other trademarks mentioned in this document are the property of their respective
owners.

SWG-20XX-4S Wireless Gateways User Manual
Revision History
Version
Date
Detail
1.0
2019/12/24
Initial

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Contents
1. Overview ....................................................................................................................4
1.1 What is SWG20XX-4S Series Wireless Gateways？.........................................4
1.2 Product Introduction........................................................................................4
1.3 Application .......................................................................................................6
1.3.1 LCD, Buttons and direction of sim card ..............................................6
1.3.2 Multifunction button ............................................................................8
1.3.3 Console..................................................................................................8
1.4 Main Features ..................................................................................................9
1.5 Physical Information.......................................................................................11
1.6 Software.........................................................................................................12
2. System......................................................................................................................13
2.1 Status..............................................................................................................13
2.2 Time ...............................................................................................................15
2.3 Login Settings.................................................................................................16
2.4 General...........................................................................................................17
2.5 Tools and Information....................................................................................18
2.6 Setting Wizard................................................................................................21
3. Module.....................................................................................................................22
3.1 Module Settings .............................................................................................22
3.2 Call Forwarding ..............................................................................................28
3.3 Call Waiting ....................................................................................................29
3.4 DTMF..............................................................................................................30
3.5 Toolkit.............................................................................................................32
3.6 Module Update..............................................................................................33
3.7 Call and SMS Limit..........................................................................................33
3.8 the strategy of switching card........................................................................39

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4.1 VOIP Endpoints ..............................................................................................41
4.1.1 Add New SIP Endpoint ........................................................................41
4.1.2 Add New IAX2 Endpoint......................................................................50
4.2 Batch SIP Endpoints .......................................................................................55
4.3 Advanced SIP Settings....................................................................................56
4.4 Advanced IAX2 Settings .................................................................................64
4.5 SIP Account Security ......................................................................................71
5. Routing.....................................................................................................................73
5.1 Call Routing Rules...........................................................................................73
5.2 Groups............................................................................................................77
5.3 Batch Creating rules.......................................................................................77
5.4 MNP Settings..................................................................................................79
5.5 Routing Blacklist.............................................................................................79
6. SMS ..........................................................................................................................80
6.1 General...........................................................................................................80
6.2 SMS Sender ....................................................................................................86
6.3 SMS Inbox.......................................................................................................86
6.4 SMS Outbox....................................................................................................87
6.5 SMS Forwarding .............................................................................................88
7. Network....................................................................................................................89
7.1 LAN Settings...................................................................................................89
7.2 WAN Settings .................................................................................................90
7.3 VPN Settings...................................................................................................91
7.4 DDNS Settings ................................................................................................91
7.5 Toolkit.............................................................................................................92
7.6 Firewall Settings .............................................................................................93
7.7 Security Rules.................................................................................................94
7.8 SIP Capture.....................................................................................................95

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8. Advances..................................................................................................................96
8.1 Asterisk API ....................................................................................................96
8.2 Asterisk CLI.....................................................................................................98
8.3 Asterisk File Editor..........................................................................................99
8.4 Internet ..........................................................................................................99
8.5 Cloud Management .....................................................................................100
8.6 Balance.........................................................................................................101
8.7 Phone Number.............................................................................................102
9. Logs ........................................................................................................................103

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1. Overview
1.1 What is SWG20XX-4S Series Wireless Gateways？
OpenVox SWG20XX-4S series wireless gateways include SWG-2016-4S G/L and
SWG-2032-4S G/L. They can bring you excellent HD voice service with multiple
codecs, including G.711U, G.711A, GSM, G.722, G.723, G.726, G.729, and also
flexible SMS service with multiple SMS API. The SWG-2016/32-4S series gateways will
be 100% compatible with Asterisk, 3CX, FreePBX, FreeSWITCH and VOS VoIP
operating platform, and help users reduce telecommunications and communication
costs.
The SWG20XX-4S series of wireless gateways feature a powerful Intel 4-core CPU.
And with a unique LCD screen design, you can see the status of each channel on this
screen clearly. Through the buttons next to the display, you can easily implement a
variety of functions such as viewing gateway system related information, configuring
network information, restarting the gateway or restoring factory settings and so on,
without logging in to the WEB page.
1.2 Product Introduction
The SWG-2016/32-4S series gateways are available in a variety of models, and each
model supports a different number of ports and frequency bands. The following
table shows:
Model
Module
Ports
Network
Interface
Band
USB
TF
Console
SWG2016-4S
LTE
64
2
China/India
LTE FDD: B1/B3/B5/B8
LTE TDD:
B38/B38/B40/B41
1
1
1

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WCDMA: B1/B8
TD-SCDMA: B34/B39
CDMA: BC0
GSM: 900/1800MHz
Europe/Middle
East/Africa/
Korea/Thailand
LTE FDD:
B1/B3/B5/B7/B8/B20
LTE TDD: B38/B40/B41
WCDMA: B1/B5/B8
GSM: B3/B8
GSM
64
GSM:
850/900/1800/1900MHz
SWG2032-4S
LTE
128
2
China/India
LTE FDD: B1/B3/B5/B8 LTE
TDD: B38/B38/B40/B41
WCDMA: B1/B8
TD-SCDMA: B34/B39
CDMA: BC0 GSM:
900/1800MHz
Europe/Middle
East/Africa/
Korea/Thailand
LTE FDD:
B1/B3/B5/B7/B8/B20
1
1
1

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LTE TDD: B38/B40/B41
WCDMA: B1/B5/B8
GSM: B3/B8
GSM
128
GSM:
850/900/1800/1900MHz
1.3 Application
1.3.1 LCD, Buttons and direction of sim card
The image on the right side of card slots indicates the card insertion direction.
Among the four card slots of each port, the sim card ships inserted in slot 1 and 2
face upward, and the chips inserted in 3 and 4 slots face down.
The black numbers indicate the first few slots, and the blue numbers indicate the first
few cards in the slot..
LED Indicator/Icon/
Buttons
Color/ Icon
Status
Display Icon
Module Initiating, Disable
No SIM Card
Searching for Signal

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One grid Signal
Two grid Signal
Three grid Signal
Four grid Signal
Five grid Signal
Worst Signal Quality During a Call
Medium Signal Quality During a Call
Best Signal Quality During a Call
Network Status LED
Green and
Flash
Network Connected
PWR
Always
Green
Power on
POWER Button
OFF
Power down
ON
Power on
RST Button
--
Press and hold the RST button for 3-5
seconds. The display jumps to the "System

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Booting" page to restart the system.
1.3.2 Multifunction button
1. 【▲】： Press this key to flip up
2. 【OK】：
➢Press this key in the signal interface - Enter the menu;
➢Press this key in the menu interface – Confirm；
➢Press this key if it is Non-signal interface and there is no return option in the
current interface - Back。
3. 【▼】：Press this key to flip down。
4. Press any key in the signal interface to enter the menu interface。
5. If no button is operated within 20S, return to the main interface。
1.3.3 Console
To ensure easy maintenance, SWG-2016/32 series gateway devices provide a serial
port with a baud rate of 115200 bps. Users can connect to the computer through
RJ45 to USB cable for maintenance related configuration.
Login device:
1. Prepare the following serial cable (baud rate: 115200bps).

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2. Connect the USB port of the serial cable to the PC; connect the RJ45 port to the
console port of the device.
3. Configure the login software.
After the above configuration, click "Open" to enter the device's background page.
Use the same login name and password as SSH to enter the system.
1.4 Main Features
VoIP Characters
Support SIP，IAX2 Protocol
Add, Modify & Delete SIP/IAX2 Trunk

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SIP/IAX2 Registration with Domain
SIP V2.0 RFC3261 Compliance
DTMF Mode: RFC2833/Inband/SIP Info
Multiple SIP/IAX2 Registrations modes
Abundant Codecs: G.711A, G.711U, G.729, G.722, G.723, G.726, GSM
Network
IPv4，UDP/TCP，DHCP，TELNET，HTTP/HTTPS，TFTP
PPTP VPN
HTTP/SSH（Optical Telnet）
Ping & Traceroute Command on the Web
Simple Security Strategy: white list, black list, security rules
Management
Simple and convenient configuration via Web GUI
Support maintenance and configuration by SSH
Support configuration files backup and upload
Support Chinese and English page
Firmware Update by HTTP
Support Web and SSH login password modification
Restore Factory Settings
CDR (More than 200,000 Lines CDRs Storage Locally)
System log
SIP/IAX2 log
TCP and SIP capture
System Features
Combine Different SIP/IAX2 Trunk into Group
CLID Display & Hide (Need operators' support)
Random call interval
Call Duration Limitation

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Single Call Duration Limitation
Real Open API Protocol (based on Asterisk)
Support DISA
SMSC/SMS/USSD
PIN Identification
Optional Voice Codec
Ports Group Management
SMS Remotely Controlling Gateway
SMS Bulk Transceiver, Sent to Email and Automatically Resend
SMS Coding/Detecting Automatically Identification
SMS Forwarding and Quick Reply
USSD transceiver
Outbound
Automatically Reboot
Support MMP
Support for custom scripts, dial plans
Support OpenVox cloud manage
1.5 Physical Information
LAN port:1
WAN port：1
Console：1
USB Interface：1
TF Interface：1
LCD dimension:2.4"
LCD resolution ratio: 240*400
SIM Cards: hot-swap
Operation Temperature: 0~40°C

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Operation humidity:10% ~ 90% non-condensing
Storage Temperature: -20~70°C
1.6 Software
LAN：
Default IP: 172.16.98.1
Username: admin
Password: admin
For the first time, you can access SWG-2008 by using default IP 172.16.98.1; if you
use the default login name and password, you will be prompted to change the
password each time you log in. If you have modified it, you will not be prompted.
If you use WAN to connect the device, the WAN port uses DHCP by default. Please
use the display to view the IP address assigned by the WAN to access the device. Use
the default login name and password—admin/admin to log in to the device.

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2. System
2.1 Status
On the “Status” page, you will find the information of all Modules, SIP, IAX2, Routing
and the Network.
Figure 2-1-1 System Status
Table 2-1-1 Description of System Status
Option
Definition
Port
Number of each ports. GSM port starts with "gsm-"，Such as：
gsm-19；4 port starts with "lte-", Such as：lte-17.
Signal
Display the signal strength of each channels of gateway.
Band
GSM/ LTE

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BER
Bit Error Rate.
Carrier
Display the network carrier of current SIM card.
Registration
Status
Indicates the registration status of current module.
PDD
Post Dial Delay (PDD) is the time from the point at which the
final dialed digit is sent until they hear a ringtone or other
in-band message. In the case where the originating network
needs to play a notification before the call is completed, the
definition of the PDD excludes the duration of such notification.
ACD
The Average Call Duration (ACD) is calculated by taking the sum
of billable seconds (bill sec) of answered calls and dividing it by
the number of these answered calls.
ASR
Answer Seizure Ratio is a measure of network quality. Its
calculated by taking the number of successfully answered calls
and dividing by the total number of attempted calls. Since busy
signals and other rejections by the called number count as call
failures, the ASR value can depend on user behavior.
Module
Status
Display the status of the port. “A space” means the port is
unavailable. "INIT" means registering and "READY" means the
port is available.
Remain
Time
Multiply this value by the step size as the limit call time.

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2.2 Time
Table 2-2-1 Definition of Time Settings
Options
Definition
System Time
Your gateway system time.
Time Zone
The world time zone: Please select the one which is the
same or the closest as your city.
POSIX TZ String
Posix time zone strings.
NTP Server 1
Time server domain or hostname. For example:
[time.asia.apple.com].
NTP Server 2
The first reserved NTP server. For example:
[time.windows.com].
NTP Server 3
The second reserved NTP server. For example:
[time.nist.gov].
Automatic Sync
from NTP
Whether to enable automatic sync time from NTP. On
(enable), OFF (disable).
Sync from NTP
Sync time from NTP server.
Sync from Client
Sync time from local machine.

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For example, you can configure like this:
Figure 2-2-1 Time Setting
You can synchronize the gateway time in different ways: Sync from NTP or Sync from
Client by pressing different buttons.
2.3 Login Settings
The new gateway has no administration privileges, all you can do is reset a username
and password to manage your gateway. The username and password have all the
permissions to operate the gateway. You can modify “Web Login Settings” and “SSH
Login Settings”. If you have changed these settings, you don’t need to log out, just
rewriting your new username and password will be OK. Also, you can specify the web
server port number. Normally, the default web login mode is "http and https." For
security, you can switch to “only https”.
Table 2-3-1 Definition of Login Settings
Options
Definition
User Name
Define your username to manage your gateway. Allowed
characters "-_+. < >&0-9a-zA-Z". Length: 1-32 characters.
Password
Define your password to manage your gateway Allowed