Opera Grab Rail User manual

Opera Grab Rail
Installation and User
Guide
opera-care.co.uk | 0333 222 8584 |

2| Opera Care Opera Grab Rail Installation and User Guide Version 2
Before you begin! We recommend that you conduct a risk assessment
before using the Opera Grab Rail to ensure it is suitable for your requirements.
1. General Information
1.1 Intended & Non Intended Uses
The Opera Grab Rail is designed to be used with the Opera Signature Proling
Beds. The grab rail is designed to be used to assist users in getting in and out
of bed as a support aid and to help repositioning when laying in bed.
The grab rail is compatible with the Signature comfort side skirts, the side
skirts can be attached over the grab rail.
A non-intended use is a use that deviates from the intended purpose and is
not outlined in this instruction manual.
Non-intended uses include, but are not limited to the following:
• The Opera Grab Rail is only intended to be used by adults, it is not
designed to be used by Children
• The grab rail is not intended to be used by users weighing over 21st
(133kg)
• Using the grab rail with a bed not outlined in this instruction manual
• Not complying with the positioning instructions in this instruction manual
• Modifying the grab rail
Using the grab rail for any of the above uses or a use that is not outlined in this
instruction manual may be regarded as a non-intended use, this may void the
warranty terms and conditions.
2. Warnings and Safety Instructions
During the brieng, specic attention must be drawn to any potential dangers
for the rst time, this instruction manual must be read conscientiously and in
detail by the user / care personnel before using the grab rail.
Any incidents or issues must be reported to Opera at, support@opera-care.
co.uk.
Risk assessments should be conducted prior to using the grab rail to ensure
that it is suitable for the user.
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Position the grab rail at a minimum of 320mm away from the head and
footboard to avoid potential entrapment.
When operating the proling functions of the bed, do not hold on to the grab
rail, holding on to the grab rail whilst proling may result in hand entrapment
and injury.
Always check that the grab rail is fully secure, ensure that the bolts are fully
tightened before use.
Regularly inspect the grab for signs of wear and damage on a monthly basis.
Check that the bolts are still secure.
If there is suspected fault or damage, take the grab rail out of service and
inform the person responsible.
This product is not designed to be used by children, failing to observe this
warning may result in creating hazards that can cause serious injury.
2. Warnings and Safety Instructions
3. Installation
The Opera Grab Rail is supplied fully assembled, four spacers are provided
for attaching the Opera Signature Comfort Side Skirt back over the Opera
Grab Rail and on to the bed frame.
To install, remove all bedding from the bed you want to attach the grab rail to,
this includes the side skirts, mattress, duvet and pillows.
Using an Allen key, loosen the two bolts (1) on the bracket of the grab rail (A).
Lift the bracket over the bed frame channel (B) and move into the desired
position. This is usually towards to headend of the bed.
The space between the headboard of the bed and the grab rail must be a
minimum of 320mm (12.5”) to avoid entrapment.Ensure compliance before
securing the grab rail.
Secure the grab rail in place by tightening the two bolts with an Allen Key until
they will not tighten any further.
The Opera Signature Comfort Side Skirts can be placed back over the grab
rail and xed to the bed (see the Opera Signature Proling Bed User Guide
and Technical Specications V2 on further information on how to do this).
When xing the Signature Comfort Side Skirts back over the grab rail and on

4| Opera Care Opera Grab Rail Installation and User Guide Version 2
A
B
Bolts loose Grab rail bracket lifted up onto the bed frame
Grab rail bracket secured to bed frame
A
B
to the bed frame channel, insert the side skirt bolt through the side channel
and in to a spacer before inserting the bolt in to the Signature Comfort Side
Skirt. Repeat this for all four spacers and bolts, tighten bolts with an Allen Key.
>320mm
minimum!
Side skirt being secured to bed with
spacer and bolt
Ensure compliance to the >320mm rule
B
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4. Cleaning and Disposal
The grab rail must not be disposed of as normal household waste after the
end of its service life. Contact your local waste recycling facility for further
instruction on safe disposal.
Regularly clean the grab rail with soap and water or antibacterial wipes. Do not
use abrasive cleaners, this could damage the surface material of the grab rail.
Do not use whilst wet, dry the grab rail before re-installation. Always inspect
for signs of damage or wear before using.
5. Guarantee
As stated in the Standard Terms and Conditions, below, Opera provides a
manufacturers warranty of 1 years from the date of purchase.
6. Opera Warranty Terms and Conditions
6.1 Warranty Terms
6.1.1 Subject to the terms and conditions set out below, Opera agrees to
repair or replace the product within the United Kingdom at its own cost,
and any Opera accessory supplied with it, purchased by you from Opera.
In circumstances where the product does not perform in accordance with
Opera’s specications during the warranty period of 1 years, commencing on
the date of delivery (or deemed delivery) of the product.
6.1.2 This contractual product warranty does not operate to limit rights under
the statutory warranties referred to in clause 6.3.1 below.
6.2 Warranty Conditions
6.2.1 Proof of purchase (invoice) must be provided when requesting service
under warranty.
6.2.2 Opera requires any customer requesting service under the warranty
to comply with directions from Opera staff in relation to troubleshooting any
issue and facilitating any repair or replacment under these Warranty Terms
and Conditions.

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6.2.3 The customer is responsible for inspecting all goods received from
Opera upon arrival. In instances where goods have been damaged in transit,
the customer must report this to Opera within 3 working days of receipt of the
product. Failure to report physical damage on arrival within three working days
of receipt may result in denial of warranty for physical damage.
6.2.4 Opera reserves the right to replace the product or relevant part with the
same or equivalent product or part, rather than repair it. Where a replacement
is provided, Opera will determine, in its discretion, the closest product within
the current range of products offered by Opera with which to replace the faulty
or damaged product. The replacement product may differ with the replaced
product in size and specications, at the reasonable election of Opera. Opera
may replace parts with refurbished parts. Replacement of the product or a
part under the warranty does not extend or restart the warranty period.
6.2.5 If Opera is unable to repair or replace the product, the customer will be
provided with credit for Opera products or may be refunded the price of the
product (at Operas election). This credit or refund will be for the amount of the
purchase price of the product, excluding the associated delivery cost.
6.2.6 In he event that a replacement, refund, or store credit is provided as per
section 6.2.5, the faulty item will become the property of Opera.
6.2.7 Opera may seek reimbursement of any costs incurred by you where the
product is found to be in good working order.
6.2.8 Opera reserves reasonable discretion to determine whether any product
is or is not performing in accordance with Opera specications, subject to
applicable law.
6.3 General
6.3.1 Legislation may imply warranties or conditions or imposes obligations
on Opera, which cannot be excluded, restricted or modied in relation to
consumer goods.
6.3.2 To the full extent permitted by law, but subject always to clause 6.3.1, the
warranty will not apply in respect of a product:
(a) If the product has not been installed, operated, maintained or used in
accordance with the Opera instructions or specications provided with the
product;
6. Warranty Terms and Conditions

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(b) If the factory-applied serial number has been altered or removed from the
product;
(c) To damage, malfunction or failure resulting from alteration, accident,
misuse, abuse, re, liquid spillage, mis-adjustment of customer controls, use
on an incorrect voltage, power surges and dips, thunderstorm activity, force
majeure, voltage supply problems, tampering or unauthorised repairs by an
persons, use of defective or incompatible accessories, exposure to abnormally
corrosive conditions or entry by any insect, vermin or foreign object in the
product.
(d) To damage arising during transportation, installation or while moving the
product or to any transportation costs of the product or any parts thereof to
and from the customer, unless otherwise specied in these warranty terms
and conditions;
(e) To any third-party software or hardware not contained in the product as
originally congured by Opera.
(f) To any failure, to the extent that the failure is not a failure of the product to
perform in accordance with its specications.
(g) To service of any product whilst it is outside the United Kingdom.
6.3.3 To the full extent permitted by law, but subject always to clause
6.3.1:
(a) Opera will not be liable for any loss, damage or alterations to third party
products, no matter how occurring; or for any loss or damage arising
from loss of use, loss of prots or revenue, or for any resulting indirect or
consequential loss of damage.
(b) Opera’s aggregate liability in respect of all claims under the warranty shall
not exceed the original purchase price of the product or, at Opera’s option, the
replacement of the product with a like or similar product.
(c) Opera excludes all other warranties, conditions, terms, representations and
undertakings whether express or implied.
6. Warranty Terms and Conditions

Opera Care
Azure House, Connaught Road,
Kingswood, Hull. HU7 3AP
0333 222 8584
[e-mail]
opera-care.co.uk
Published March 2021|Version 2