Option Wireless Technology GlobeTrotter Express 411/2 User manual

GlobeTrotter
®
Express 441/2 User Guide
Super-fast, multi-band HSP ExpressCard
Compact and transportable wireless broadband

GlobeTrotter
®
Express 441/2 User Guide
Version: v017ext Page: 2 of 28

GlobeTrotter
®
Express 441/2 User Guide
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NOTICE
The information in this User Guide is subject to change without notice. The contents herein are provided "as is".
Except as required by applicable law, no warranties of any kind, either express or implied, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to
the accuracy, reliability or contents of this document.
COPYRIGHT
Reproduction, transfer, distribution or storage of part or all of the contents in this User Guide in any form is
prohibited without the prior written permission of Option
®
nv.
TRADEMARK
Copyright 2009 ©. Option nv. ll rights reserved. Option, GlobeTrotter, Zero-CD and the Option logo are
registered trademarks of Option. ll third-party trademarks are the property of their respective owners.

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®
Express 441/2 User Guide
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CONTENTS
1 WELCOME 5
2 FE TURES 6
3 SYSTEM REQUIREMENTS 6
4 GLOBETROTTER
®
EXPRESS 441/2 P CK GE CONTENT 6
5 INST LLING ND SETTING UP YOUR GLOBETROTTER
®
EXPRESS 441/2 7
6 USING YOUR GLOBETROTTER
®
EXPRESS 441/2 9
6.1 ir safe (Offline) Mode 11
7 LED ST TUS INDIC TOR 12
7.1 Roaming 12
8 S FE REMOV L 12
9 GLOBETROTTER
®
CONNECT 3 SOFTW RE 13
9.1 Product Features 13
9.2 Short Description nd Intended Use 13
9.2.1 Basic Use 13
9.3 Installing nd Setting Up Globetrotter
®
Connect 3 13
9.3.1 Installation 13
9.3.2 Installation process 14
9.3.3 Running GlobeTrotter
®
Connect 3 14
9.3.4 Entering your PIN code 15
9.3.5 Checking Status 15
9.3.6 Exit GlobeTrotter
®
Connect 3 16
9.4 Setting Up Connection To The Internet 16
9.4.1 Connecting to the Internet 16
9.4.2 Disconnecting 17
9.4.3 Changing the program options 17
9.4.3.1 PN 18
9.4.3.2 Enable / Disable the Pin Code 18
9.4.3.3 Technology Selection 18
9.5 dditional Features 19
9.5.1 Using the SMS Centre 19
9.5.2 Network Selection 20
9.5.3 uto (Re)Connect 20
10 TROUBLESHOOTING 21
11 DET ILED TECHNIC L SPECIFIC TIONS 22
12 PRODUCT SUPPORT ND DDITION L HELP 23
12.1 Technical Support 23
12.2 Help 23
PPENDIX : LIMITED W RR NTY 24
PPENDIX B: HE LTH ND S FETY TIPS 25

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1WELCOME
Thank you for choosing the GlobeTrotter
®
Express 441/2.
The GlobeTrotter
®
Express 441/2 gives you super-fast mobile Internet speeds in an ExpressCard format. Its
combination of unique technology and design offers new levels of freedom and convenience. We trust you will
enjoy the experience!

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2FEATURES
•Super-fast DSL like speeds – uploads up to 5.76Mbps, downloads up to 7.2Mbps
•Quad band HSP and Quad band EDGE for worldwide connectivity
•Retractable Traveler ntenna with uto-connect and ir safe modes
•Plug 'n' Play Zero-CD
®
technology
•User-friendly front access SIM slot
•Optional Cardbus converter ensures legacy PC compatibility
3SYSTEM REQUIREMENTS
•Windows Vista
®
, Windows
®
XP, Windows
®
XP Pro, Windows
®
XP Home Edition, Windows
®
2000 SP4 or
Mac OS
®
10.4, Mac OS
®
10.5
•Free ExpressCard slot
•5Mb of free hard disk space
•SIM-card from your local operator
4GLOBETROTTER
®
EXPRESS 441/2 PACKAGE CONTENT
•GlobeTrotter
®
Express 441/2 ExpressCard
•Quick Start Guide
In some cases the package may contain:
• SIM card supplied by your Mobile Operator.
• GE005 Cardbus to ExpressCard converter
• protective carry case
SmA t
™
T avele Antenna
Stowed; it hugs the laptop (
≈ 15mm*).
Deployed; it extends by 1
8mm. Can
be used for irplane safe mode and
connect/disconnect from internet.
Top Pe fo mance - Ultimate T anspo tability - Fit & Fo get convenience
Robust design
Strength and quality
ll-metal slide mechanics
Bette feedback
Shine through Status LED a
nd
Roaming Indicator
SmA t
™
inte faces
User friendly access with
recessed push-push SIM slot
*depends on laptop design 12-18 mm

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5INSTALLING AND SETTING UP YOUR GLOBETROTTER
®
EXPRESS 441/2
Step 1 – Pull out the antenna
Step 2 – Insert the SIM
Until it clicks in to position….
Step 3 – Power up your laptop and Insert the GlobeTrotter
®
Express 441/2.
Your GlobeTrotter
®
Express 441/2 includes Option
®
’s unique Zero-CD
®
feature. By inserting the device in to
your PC the software installation will start automatically. Software is provided for both Windows
®
and Mac
®
operating systems.

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Step 4 – Installing the software
If your machine has CD-auto run disabled you will need to start the installation yourself:
View the Zero-CD
®
folder that has now appeared on your machine
Windows
®
- look in “My Computer” for the Zero-CD
®
drive, Mac
®
- the folder will appear on your desktop
Double-click the application file to start the installation process.
n installer window will open. Simply click “Next” and follow the installation instructions.
When the “Installation Completed” screen appears, click “Exit” and you are ready to connect to the internet.

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6USING YOUR GLOBETROTTER
®
EXPRESS 441/2
Step 1 – Start up your computer. Insert the GlobeTrotter
®
Express 441/2 in to the ExpressCard slot
Step 2 – Enter your SIM PIN code (not necessary if you disabled the PIN code on your SIM card)
Windows
®
OS Mac OS
®
Step 3 – Connecting
Pull out the antenna. The GlobeTrotter
®
Express 441/2 will register on a network and connect automatically to
the Internet.
Note: If your GlobeTrotter
®
Express 441/2 has registered on to a foreign network (e.g. it is roaming) then the
auto-connect feature is disabled
Windows
®
OS
You can also connect to the Internet from the
system tool tray by using the GlobeTrotter
®
Connect
software. Double-click on the icon
to open the application and then click ‘Connect’.
Mac OS
®
You can also connect to the Internet using the
GlobeTrotter
®
Connect software. If it is not already
running, open the ‘ pplication’ folder and click
‘GlobeTrotter Connect’. Then click the ‘Connect’.

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Step 3 – Disconnecting
Push in the antenna to automatically disconnect from the Internet and make the GlobeTrotter
®
Express 441/2
airplane safe.
Windows
®
OS
Right click on the GlobeTrotter
®
Connect application
icon in the system tool tray and click “Disconnect”.
lternatively click on the Disconnect button of the
GlobeTrotter
®
Connect window.
Mac OS
®
Open the ‘ pplication’ folder and run ‘GlobeTrotter
Connect’. In this tool, click the Disconnect button.

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6.1 Air safe (Offline) Mode
The picture above shows the GlobeTrotter
®
Express 441/2 in “ ir safe” or “Offline” mode. Push in the antenna and
within a few seconds the LEDs will switch off showing that the radio is switched off. With the antenna in this
position it is safe to leave the GlobeTrotter
®
Express 441/2 installed in your laptop. The GlobeTrotter
®
Connect
software supplied with the GlobeTrotter
®
Express 441/2 will display “Offline”.

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7LED STATUS INDICATOR
The GlobeTrotter
®
Express 441/2 is equipped with a multicolor Status LED. The different operating states are
indicated by the rate of “breathing” and color. When the LED is “breathing”, an Internet connection is active.
State LED Settings
Power up Red 25% intensity
Unregistered/scanning Red 25% intensity
PIN required Red 25% intensity
Firmware Crash RED/BLUE lternating Red and Blue
Registered 2G Green 50 % intensity
Registered 2G EDGE vailable Green 50 % intensity
Connected GPRS Green “breathing” 4 second period
Connected EDGE Green “breathing” 2 second period
Registered 3G Blue 50 % intensity
Registered 3G HSP vailable Blue 50 % intensity
Connected 3G Blue “breathing” 4 second period
Connected HSP Blue “breathing” 2 second period
7.1 Roaming
secondary Orange LED is provided to show the Roaming state. When it is lit the LED indicates that the
GlobeTrotter
®
Express 441/2 is registered on a foreign network. In the roaming state automatic connection to
the Internet is disabled and you must use GlobeTrotter
®
Connect software to connect and disconnect from the
Internet.
8SAFE REMOVAL
To remove the GlobeTrotter
®
Express 441/2; first let Windows
®
know that you want to remove the card by using
the “Safely Remove Hardware” icon in the system tray. It is recommended that you disconnect from the Internet
before removing the card.
Roaming
Indicator
Status LED

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9GLOBETROTTER
®
CONNECT 3 SOFTWARE
9.1 Product Features
•Easy installation
•Simple intuitive user interface
•Compatible with most modern desktop and laptop PCs equipped with Microsoft Windows
®
2000, Windows
®
XP and Windows Vista
®
9.2 S ort Description And Intended Use
The GlobeTrotter
®
Connect 3 application is a small, easy to use tool to manage your connection to the Internet
over 2G and 3G mobile networks. It is designed for use with all of Option
®
’s data products.
9.2.1 Basic Use
The focus is on simplicity and most users will use it only in basic mode, where it displays a window with network
information and a Connect button. The main purpose is therefore simply to Connect/Disconnect to and from the
Internet.
Figu e 1: GlobeT otte
®
Connect 3 Basic View
While GlobeTrotter
®
Connect 3 is connected the ‘Connection Time’, ‘Volume’ and Current Data speed’ are
displayed in the area just above the status bar. n arrow up followed by the upload speed in Kbit/s and an arrow
pointing down followed by the download speed.
9.3 Installing And Setting Up Globetrotter
®
Connect 3
9.3.1 Installation
Your GlobeTrotter
®
Express 441/2 is equipped with Zero-CD
®
technology, and the GlobeTrotter
®
Connect 3
application is installed as soon as you insert the GlobeTrotter
®
Express 441/2 in to your laptop for the first time.
If your machine has CD-auto run disabled you will need to start the installation yourself:
View the Zero-CD
®
folder that has now appeared on your machine
Windows
®
- look in “My Computer” for the Zero-CD
®
drive, Mac
®
- the folder will appear on your desktop
Double-click the application file to start the installation process.

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®
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9.3.2 Installation p ocess
The installation process is straightforward. You will see various screens appear, indicating the installation
process of your GlobeTrotter
®
Express 441/2.
Figu e 2: Found New Ha dwa e Balloon Figu e 3: GlobeT otte
®
Connect 3 Installation Wiza d
Click “Next” to continue the installation.
fter GlobeTrotter
®
Connect 3 is installed, the following screen will be shown. Click “Finish” to close the
installation wizard.
Figu e 4: Successfully installed GlobeT otte
®
Connect 3
9.3.3 Running GlobeT otte
®
Connect 3
s soon as you plug in the GlobeTrotter
®
Express 441/2, GlobeTrotter
®
Connect 3 shows up in the Systray.
Figu e 5: GlobeT otte
®
Connect 3
GlobeTrotter
®
Connect 3 is now ready to make a connection. Don’t forget that apart from the software, the
GlobeTrotter
®
Express 441/2 also needs to be ready. E.g. you can’t use the GlobeTrotter
®
Express 441/2 when
it isn’t registered to a network or if the PIN code hasn’t been entered yet.

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9.3.4 Ente ing you PIN code
If you have enabled the PIN code on your SIM card, you will automatically be asked to type it in. If enabled, you
won’t be able to use your GlobeTrotter
®
Express 441/2 until you have typed in the PIN code. This will happen
every time you power up the device.
Figu e 6: Pin Code Dialog
9.3.5 Checking Status
Once the PIN code is entered (or immediately if you have disabled the PIN code), the GlobeTrotter
®
Express
441/2 will look for the network. You can check the status by moving your mouse pointer over the GlobeTrotter
®
Connect 3 to get a quick status report showing the network name, technology being used and the signal quality:
Figu e 7: Netwo k Info mation Balloon
If GlobeTrotter
®
Connect 3 is opened, you can see the signal strength immediately in the lower right corner. If
you need to know the signal strength more accurately (e.g. in fringe areas you may want to determine the
location where you have the best reception) double-click on the signal strength indicator to see an enlarged
view of the signal strength indicator.
Figu e 8: Signal St ength Indicato
The indicator next to the signal strength shows 3G if you have 3G coverage. Once you have a connection, the
indicator shows HS if an HSUP (HS) connection was established.
Figu e 9: Enla ged Signal St ength Indicato

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9.3.6 Exit GlobeT otte
®
Connect 3
When you click or , this doesn’t kill the application. It just retreats to the Systray (see Figure
5: GlobeTrotter
®
Connect 3). This behavior is equivalent to other Windows
®
applications such as MSN
messenger. To terminate the application you must ‘Right Click’ on the Title Bar and choose Exit.
Figu e 10: Exit GlobeT otte
®
Connect 3
9.4 Setting Up A Connection To T e Internet
When you want to connect to the Internet you need to specify how you want to connect. You can do this in the
settings screen (see the “Changing the program options” section of this manual, section 9.4.3).
s your mobile operator often preconfigures GlobeTrotter
®
Connect 3 for you the settings may already be in
there.
9.4.1 Connecting to the Inte net
To connect to the Internet simply click on the “GlobeTrotter Connect” in the Systray (see screenshot) to display
its menu. Click “Connect” to start the Internet connection.
Figu e 11: Connect
If software has not been configured, connecting to the Internet will fail. In this case refer to the “Changing the
program options” section of this manual, section 9.4.3.

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9.4.2 Disconnecting
To disconnect, click on the Systray to show the menu and select the “Disconnect” option.
Figu e 12: Disconnect
9.4.3 Changing the p og am options
lthough GlobeTrotter
®
Connect 3 is simple and straightforward, it has a number of items that need to be
configured at least once (either preconfigured by the operator or manually by the user).
To change the settings, launch the GlobeTrotter
®
Connect 3 main window. You can do this by double clicking on
the Systray or by selecting “Open GlobeTrotter Connect” from the Systray menu.
Figu e 13: Basic View
Click on “Show settings” to make the configuration options visible.
Figu e 14: Advanced View

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9.4.3.1 APN
The ccess Point Name ( PN) defines your route to the Internet. Your mobile operator can supply the PN
(some operators may also specify a user name and password if required).
Most users will never have to change this setting. If you have entered the PN manually a button saying
utomatic will appear next to the Save button. If you press this button the software will try to guess the PN
needed based on your SIM.
9.4.3.2 Enable / Disable the Pin Code
By clicking on ‘Enabled’ or ‘Disabled’ you can enable or disable the PIN code on your SIM. For security reasons
you will have to provide the PIN code before you can disable the PIN code. If you enable the PIN code you’ll
have to enter a new code.
9.4.3.3 Technology Selection
It is recommended that you allow your GlobeTrotter
®
Express 441/2 to decide what technology to use to
connect to the Internet. Sometimes local conditions will make connecting difficult and the default setting
“ utomatic” may not give optimum performance.
In these circumstances you can experiment by forcing the data connection on to “3G Only” or “EDGE/GPRS
Only”. Remember to switch back the setting to “ utomatic” when conditions change.

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9.5 Additional Features
Via the More button additional features are available.
Figu e 15: Accessing additional functionality
9.5.1 Using the SMS Cent e
To launch the SMS Centre click the More button and select SMS Centre. On the left side you see the different
folders:
•Inbox
•Sent
•Unsent (contains draft SMSs)
Figu e 16: SMS Cent e
Click on any of these folders to see the messages it contains. To read a message, click on it in the Sender or
Date column. The text of a selected message is shown in the grey box on the right.
To Reply or Forward a message, select it as above and press the appropriate button. new message window
opens containing the Reply number and the text to be forwarded.
To create a new message, press the New button. The New SMS Message window opens and you can start
typing your message (max. 160 characters). To send the message, fill in the recipient’s phone number and click
Send. If you prefer to send your message at a later time click the Save button which automatically stores your
message in the Unsent folder for later use.
Figu e 17: New Message
To delete a message, select it as explained above and press the Delete button.

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9.5.2 Netwo k Selection
GlobeTrotter
®
Connect 3 will automatically select a network for you. However, you can select a network
manually. To do this, simply choose ‘Network Selection’ via the More button and select Manual. GlobeTrotter
®
Connect 3 will start scanning for available networks (this may take several minutes). Once the scan is
completed, the Select button will allow you to choose a network. In a similar way you can go back to utomatic
mode.
9.5.3 Auto (Re)Connect
If ‘ uto Connect’ is selected, GlobeTrotter
®
Connect 3 will try to connect as soon as the network and
GlobeTrotter
®
Connect 3 are available. If a connection is dropped, GlobeTrotter
®
Connect 3 will try to re-
establish the connection as soon the network is available again.
If the you manually Disconnect (press the Disconnect button), the uto Connect feature is disabled until you re-
launch GlobeTrotter
®
Connect 3.
Figu e 18: Activating Auto Connect
Note: uto Connect only works on the Home network.