Oracle MICROS Workstation 6 Series User manual

Oracle®MICROS Workstation 6
Setup Guide
December 2015

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Contents 3
Contents
Contents ..........................................................................................................................................3
Tables ..............................................................................................................................................6
Figures.............................................................................................................................................7
Preface .............................................................................................................................................8
Audience ..................................................................................................................................8
Admonitions............................................................................................................................8
Customer Support...................................................................................................................8
Documentation........................................................................................................................9
Revision History......................................................................................................................9
Introduction to the Workstation 6............................................................................................10
Power Management..............................................................................................................10
Power Management State Changes.............................................................................11
I/O Ports ................................................................................................................................12
Primary I/O Ports..........................................................................................................12
Option and MICROS Ports ...........................................................................................13
Adjustable Stand ...................................................................................................................13
Printer Power Supply Storage......................................................................................13
Expansion Module Location.........................................................................................14
Software Components ..........................................................................................................14
Microsoft Windows Embedded 8.1 Industry Pro Retail...........................................14
Workstation 6 Platform.................................................................................................14
Workstation 6 Set Up..................................................................................................................15
Removing the Adjustable Stand Cover..............................................................................15
Locating the Hex Key and Security Screws.......................................................................15
Securing the Workstation 6 to the Adjustable Stand........................................................16
Installing the Wireless Networking Module.....................................................................18
Securing the Workstation Display to the Wall Mount.....................................................20
Workstation 6 Utilities and Configurations...........................................................................22
Diagnostics Utility ................................................................................................................22
Starting the Workstation 6 Diagnostics Utility ..........................................................22
Viewing System Information .......................................................................................22
Testing the LCD Display...............................................................................................23
Testing the Integrated Magnetic Stripe Reader .........................................................23
Testing the Encrypted Magnetic Stripe Reader .........................................................23
Testing the Customer Display......................................................................................24
Testing the Cash Drawers.............................................................................................24
Performing an RS232 LoopBack Test ..........................................................................24

4 Contents
Testing an RS232 Printer...............................................................................................24
Performing an IDN LoopBack Test .............................................................................24
Testing an IDN Printer..................................................................................................25
Viewing Diagnostics Reports for Devices on COM Ports ........................................25
Configuring Voltage for USB Ports .............................................................................25
Viewing Diagnostics Reports for I2C Devices ...........................................................25
BIOS Configuration ..............................................................................................................26
Starting the BIOS System Configuration Utility........................................................26
Viewing System Information .......................................................................................26
Configuring System Security Settings.........................................................................26
Configuring the Boot Priority for Devices..................................................................28
Exiting the BIOS Configuration Utility.......................................................................28
Other Advanced BIOS Configurations .......................................................................28
Technical Information................................................................................................................30
I/O Panel Connectors...........................................................................................................30
IDN RS422/232 ..............................................................................................................30
Powered RJ45 .................................................................................................................30
Series 2 Cash Drawer.....................................................................................................31
Customer Display ..........................................................................................................31
System Board Removable Components.............................................................................31
System Block Diagram .........................................................................................................33
Troubleshooting..........................................................................................................................34
Basic Troubleshooting ..........................................................................................................34
Unmounting the Workstation 6 ..........................................................................................35
Disassembling the Workstation 6 .......................................................................................36
Reassembling the Workstation 6.........................................................................................37
System Recovery ...................................................................................................................39
Microsoft Windows .......................................................................................................39
BIOS .................................................................................................................................39
Recovery Button.............................................................................................................40
Product Specifications................................................................................................................41
Technical Specifications .......................................................................................................41
Equipment Dimensions........................................................................................................43
Power Considerations for Peripheral Devices ..................................................................44
Safety and Handling...................................................................................................................45
Safety Agency Compliance Statements..............................................................................45
Safety Precautions..........................................................................................................45
Modifications to Equipment.........................................................................................45
Placement of an Oracle Product...................................................................................45
SELV Compliance ..........................................................................................................45
Power Cord Connection................................................................................................46

Contents 5
Battery Warning.............................................................................................................47
System Unit Cover.........................................................................................................47
Care and Handling ...............................................................................................................47
Equipment Placement ...................................................................................................47
Electromagnetic Interference........................................................................................47
Cleaning ..........................................................................................................................48
Certifications................................................................................................................................49
Declaration of Conformity...................................................................................................49
Restriction of Hazardous Substances (RoHS) ...................................................................49
Product Take Back and Recycling.......................................................................................49
Regulatory Compliance Statements ...................................................................................49
FCC Class A Notice .......................................................................................................49
FCC Class B Notice........................................................................................................50
ICES-003 Class A Notice – Avis NMB-003, Classe A ................................................50
ICES-003 Class B Notice – Avis NMB-003, Classe B .................................................50
クラス A VCCI 基準について ......................................................................................50
クラス B VCCI 基準について .......................................................................................51
BSMI Class A Notice......................................................................................................51
CCC Class A Notice.......................................................................................................51
Korean Class A Notice ..................................................................................................51
Korean Class B Notice...................................................................................................51
Shielded Cables .....................................................................................................................51
Index..............................................................................................................................................52

6 Tables
Tables
Table 1 - Power Management State Changes ...........................................................................11
Table 2 - Diagnostics: System Information ...............................................................................22
Table 3 - BIOS Security Settings .................................................................................................26
Table 4 – Advanced BIOS Security Settings .............................................................................28
Table 5 - IDN Pin Reference........................................................................................................30
Table 6 - Series 2 Cash Drawer Pin and Signal Reference ......................................................31
Table 7 - Basic Troubleshooting .................................................................................................34
Table 8 - Workstation 6 Technical Specifications.....................................................................41
Table 9 - Port Power Specifications............................................................................................44

Figures 7
Figures
Figure 1 - Workstation 6 Primary I/O Panel............................................................................12
Figure 2 - Option I/O Ports ........................................................................................................13
Figure 3 –MICROS Port...............................................................................................................13
Figure 4 - Powered RJ45 Pin Reference.....................................................................................30
Figure 5 - Series 2 Cash Drawer Pin Reference ........................................................................31
Figure 6 - Customer Display Pin Reference..............................................................................31
Figure 7 - System Block Diagram...............................................................................................33
Figure 8 - System Recovery Workflow......................................................................................39
Figure 9 - Dimensions (Front).....................................................................................................43
Figure 10 - Dimensions (Back)....................................................................................................43
Figure 11 - Dimensions (Side).....................................................................................................44

8 Preface
Preface
Audience
This document is intended for those who will be setting up, installing, and operating the
Oracle MICROS Workstation 6 hardware. It is not specific to a particular software
application.
Admonitions
The following symbols may appear in this book:
Caution: There is a risk of personal injury and
equipment damage. Follow the instructions.
Caution: Hot surface. Avoid contact. Surfaces are hot
and may cause personal injury if touched.
Caution: Hazardous voltages are present. To reduce
the risk of electric shock and danger to personal
health, follow the instructions.
Depending on the type of power switch your device has, one of the following symbols
may be used:
On: Applies AC power to the system.
Off: Removes AC power from the system.
On: The On/Standby switch is in the standby
position.
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.com
When contacting Customer Support, please provide the following:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received
Screen shots of each step you take

Preface 9
Documentation
Oracle Hospitality product documentation is available on the Oracle Help Center at
http://docs.oracle.com/en/industries/hospitality/
Revision History
Date Description of Change
March 31, 2015 •Initial publication.
July 27, 2015 •Updated copyright information.
August 3, 2015 •Added details for securing the workstation display to
the wall mount.
December 8, 2015 •Added the height of the head unit to the equipment
dimensions.
•Added the reclined height to the equipment dimensions.
•Added a statement clarifying that the TPM is disabled
for certain countries due to laws and regulations.

10 Introduction to the Workstation 6
Introduction to the Workstation 6
The Oracle MICROS Workstation 6 (WS6) is a Point of Sale (POS) terminal featuring a
15.6” widescreen high-definition display with a projected capacitive touch screen
running the Microsoft Windows Embedded 8.1 Industry Pro Retail operating system.
The Workstation 6 features the following hardware and capabilities:
Processor: Intel Atom E3827
•Dual Core processor with 1.75GHz clock speed
•Passive cooling (no cooling fans)
•Optimized for embedded operating system
•4GB DDR3L 1333MHz RAM (supports up to 8GB)
Display: 15.6” Widescreen HD Touchscreen
•1920x1080 FHD resolution
•Multi-touch projected capacitive touch interface
Primary Storage
•32GB slim SATA solid state drive
Operation System Support
•Microsoft Windows Embedded 8.1 Industry Pro Retail
Encryption-ready Magnetic Card Reader
•Three-track head
•Triple Data Encryption (TDES/3DES or AES) algorithm
•Derived Unique Key Per Transaction (DUKPT) key rotation algorithm
BIOS
•Secure booting with Unified Extensible Firmware Interface (UEFI)
Power Management
You can place the Workstation 6 in the following power management states:
•Unplugged
The Advanced Configuration and Power Interface (ACPI) specification refers to
the unplugged state as mechanical off. You can safely disassemble the
workstation in this power management state.
In this state:
oThe AC power cord is not connected to a wall outlet.
oThe Operator LED is off.
oThe Operator LCD is blank.
•NOPOWER
The ACPI specification refers to the NOPOWER state as S5, or a soft-off state in
which the power supply remains active but delivers minimal power to key
circuits to detect a power button or wake-on-LAN event.
Do not disassemble the workstation in this power management state. You must
disconnect the AC power cord from the system.

Introduction to the Workstation 6 11
In this state:
oThe AC power cord is connected to a wall outlet.
oThe operating system and applications are not running.
oThe RAM contents are undefined.
oThe Operator LED is off.
oThe Operation LCD is blank.
•ON
In this state:
oThe operating system and POS application are in operation.
oThe RAM contents are maintained.
oThe Operator LED is blue.
Power Management State Changes
The following table describes the scenarios in which the Workstation 6 power
management state changes.
Table 1 - Power Management State Changes
Starting State Event Resulting State
Unplugged AC power is connected to a wall outlet and the
last recorded power state was not the ON state.
NOPOWER
NOPOWER The operator presses the power button for less
than 1 second.
ON
NOPOWER The operator presses the power button for more
than 4 seconds.
ON
NOPOWER A server application sends a Wake On LAN
command.
ON
NOPOWER AC power fails and then is restored. NOPOWER
ON The operator presses the power button for more
than 4 seconds.
NOPOWER
ON The application shuts down the workstation. NOPOWER
ON The Client Application Loader sends a Restart
command.
NOPOWER
and then ON
ON AC power fails and then is restored. ON

12 Introduction to the Workstation 6
I/O Ports
Primary I/O Ports
The Primary I/O Panel shown in Figure 1 contains the following ports:
•12V Power Output
•12V Power USB Header
•IDN Port RS422/RS232
•Series 2 Cash Drawer x2
The Series 2 ports are more compact than the previous generation and feature an
expanded number of pins to accommodate more options on the cash drawer
interface. You can use an adapter cable for backwards compatibility to existing
cash drawers.
•USB 2.0 x2
•HDMI Display Output
•Customer Display
The Customer Display port supports existing pole displays and the Workstation
6 integrated customer display.
•USB 3.0 x2
•10/100/1G Ethernet
•RJ-45 Powered Serial (5/9/12V) x2
•RJ-45 Serial
•Microphone In/Headphone Out
Figure 1 - Workstation 6 Primary I/O Panel

Introduction to the Workstation 6 13
Option and MICROS Ports
You can find the Workstation 6 Option ports and the MICROS port shown in Figure 2
and Figure 3 under the Rear Cover and they contain the following ports:
•MICROS
The MICROS port provides connectivity to the system through a number of
industry standards, including Serial (UART), SDIO, USB, and PCIe. A standard
connector and dedicated footprint provide future-proofing of devices such as
wireless modules and storage devices.
•Micro USB 2.0 x3
•Left and Right Speaker Output
Figure 2 - Option I/O Ports
Figure 3 –MICROS Port
Adjustable Stand
The Workstation 6 comes with an adjustable stand that provides mounting and
expansion options. The adjustable stand contains the following features:
•USB 3.0 port
•Printer Power Supply Storage/expansion module location
•AC power cable
•DC power cable
•3 security screws
o2 for the adjustable cover
o1 for the Workstation 6
•Hex key
Printer Power Supply Storage
The Workstation 6 adjustable stand includes a bracket that allows mounting of the Epson
PS-180 Power Supply. An internal "Y" case provides AC power to the Epson PS-180
Power Supply.

14 Introduction to the Workstation 6
Expansion Module Location
You can use the printer power supply storage to use expansion modules, including a
powered USB expansion module. You cannot use an expansion module and the printer
power supply at the same time.
Software Components
Microsoft Windows Embedded 8.1 Industry Pro Retail
The Workstation 6 is preinstalled with the Microsoft Windows Embedded 8.1 Industry
Pro Retail operating system. This adds functionality required by the POS industry to
Microsoft Windows 8.1 Pro, including the ability to use multi-touch interfaces.
Workstation 6 Platform
The Workstation 6 platform software includes the following components:
•Hardware Device Drivers specific to the Workstation 6.
•The Workstation 6 API Driver that allows applications to access various
Workstation 6 functions.
•The OPOS Driver that allows third-party applications to use integrated
peripherals and custom ports, such as the magnetic card reader, customer
display, and cash drawer ports through industry-standard OPOS commands.
•ADiagnostic Utility that provides the resources for testing functionality and
validating software versions. The utility allows users to test peripheral
components.
•The Oracle MICROS Client Application Loader for remotely managing the
software on the Workstation 6.

15 Workstation 6 Set Up
Workstation 6 Set Up
Removing the Adjustable Stand Cover
Removing the adjustable stand cover is a common procedure used when setting up the
Workstation 6.
Use the front tabs (1) and the edges (2) to pop the cover off the Workstation 6 adjustable
stand. You can detach the cover by sliding it toward you.
If you attached the security screws (3) to the cover, you must first remove them using the
hex key.
Locating the Hex Key and Security Screws
The hex key and security screws are necessary for several procedure when setting up the
Workstation 6.
After removing the adjustable stand cover, you can retrieve the spare hex key (1) and the
three security hex screws (2). Their locations are noted below.
1
2
1
2
1
2
3

16 Workstation 6 Set Up
Securing the Workstation 6 to the Adjustable Stand
The adjustable stand is a mounting option for the Workstation 6. When using this option,
ensure that the workstation is properly secured to the adjustable stand.
1. Place the Workstation 6 adjustable stand on its back and connect the AC power
cable from the wall outlet.
2. Place the Workstation 6 adjustable stand upright.
3. Tilt the Workstation 6 adjustable stand mount back.
4. Place the Workstation 6 on the mount so that the nubs rest on the mount.

Workstation 6 Set Up 17
5. Lay the Workstation 6 on the mount and pull it toward you until you hear a
click.
6. Make sure the quick release pin is depressed. If it is not depressed, you must pull
the Workstation 6 toward you until it clicks in place.
7. If you want to secure the Workstation 6 to the adjustable stand, install the
security screw.
8. Connect the DC power cable to the Workstation 6 Head.

18 Workstation 6 Set Up
9. Use the Velcro under the stand cover to organize cables.
Installing the Wireless Networking Module
The Workstation 6 supports an optional wireless networking module comprising of a
large PCB module, a small PCB module, and two wireless antennas. The hex key is
required for installation.
1. Use the hex key to remove the screws from the top cover.
2. Remove the top cover.

Workstation 6 Set Up 19
3. Insert the large PCB module into the PCB slot.
4. Secure the PCB module in place using the screws.
5. Insert the small PCB module in the slot on the large PCB module.
6. Peel the stickers off the wireless antennas.
7. Attach the wireless antennas to the back of the top cover as shown in the
following image. Connect the wires to the PCB module.
8. Close the top cover. Make sure the wires are not clamped by the cover.
9. Use the hex key to reinsert the screws and to secure the top cover.

20 Workstation 6 Set Up
Securing the Workstation Display to the Wall Mount
The Workstation 6 supports an optional wall mounting bracket for the workstation
display.
1. Install the Wall Mount.
a. Ensure that the metal bracket is levelled with the integrated spirit level.
b. Mark the positions of the holes at the 4 corners.
c. Create the holes by drilling into the wall.
d. Secure the metal bracket to the wall with the 4 screws provided with the
mount.
2. Insert the power connector to the back of the Workstation display.
3. Align the back of the workstation display to the metal bracket, and then slide it
down until it stops.