Oracle MICROS Express Station 4 Series User manual

Oracle® MICROS Express Station 4
Series
Setup Guide
F34200-03
October 2020

Oracle MICROS Express Station 4 Series Setup Guide,
F34200-03
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Contents
1 Preface
Audience 1-1
Admonitions 1-1
Customer Support 1-2
Documentation 1-2
Revision History 1-2
2 MICROS Express Station 4 Series
Oracle MICROS Express Station 4 Series Basic Features 2-1
Primary I/O Ports 2-2
Technical Specifications 2-4
3 Express Station Setup and Software Installation – Basic Steps
Mounting the Express Station on an Oracle MICROS Stand 3-1
Initial Startup – Microsoft Windows 10 3-3
Initial Startup – Oracle Linux for MICROS 3-4
Turning Off the Express Station 3-4
4 Express Station and Accessories Setup and Use
Installing the Handle with Bump Bar Mounting Bracket 4-1
Connecting Bump Bars 4-5
Securing the Express Station to the Wall Mount 4-5
Securing the Express Station to a VESA Mount 4-8
Identifying Your Express Station 4-8
5 Power Management States
Power Management State Changes 5-1
Power Considerations for Peripheral Devices 5-2
iii

6 Software Components
Microsoft Windows 10 IoT Enterprise Operating System 6-1
Oracle Linux for MICROS Operating System 6-1
Oracle Linux for MICROS Commands 6-2
7 Express Station Accessibility Features
8 Diagnostics Utility
Starting the Diagnostics Utility 8-1
Viewing System Information 8-1
Testing the LCD Display 8-1
Testing the Encrypted Magnetic Stripe Reader 8-2
Testing the RFID Reader 8-2
Performing an RS232 Loopback Test 8-2
Testing an RS232 Printer 8-2
Performing an IDN Loopback Test 8-3
Testing an IDN Printer 8-3
Viewing Diagnostics Reports for Devices on COM Ports 8-3
Viewing Hardware Controls 8-3
Viewing Diagnostics Reports for I2C Devices 8-3
Testing the Fingerprint Reader 8-4
Multimedia IO (MMIO) 8-4
Saving Configuration Data 8-4
9 BIOS Configuration
Starting the BIOS System Configuration Utility 9-1
Viewing System Information 9-1
Configuring Express Station Settings 9-2
Configuring System Security Settings 9-2
Configuring the Boot Priority for Devices 9-4
Exiting the BIOS Configuration Utility 9-4
10
Equipment Dimensions
Express Station Dimensions 10-1
iv

11
Troubleshooting
Basic Troubleshooting 11-1
System Recovery 11-2
Performing a System Recovery with Microsoft Windows 10 11-2
Performing a Factory Reset from BIOS (Microsoft Windows) 11-2
Performing a Factory Reset from BIOS (Oracle Linux for MICROS) 11-3
Performing a Factory Reset using the Recovery Button 11-3
12
Safety and Handling
Safety Agency Compliance Statements 12-1
Safety Precautions 12-1
Modifications to Equipment 12-1
Placement of an Oracle Product 12-2
SELV Compliance 12-2
Power Cord Connection 12-2
Battery Warning 12-3
System Unit Cover 12-3
International Compliance Information 12-3
Care and Handling 12-4
Equipment Placement 12-4
Electromagnetic Interference 12-4
Cleaning 12-4
v

1
Preface
Audience
This document is intended for those who will be setting up, installing, and operating
the Oracle MICROS Express Station 4 Series. It is not specific to a particular software
application.
Admonitions
Unless specified, the information in this document applies to each configuration of the
Express Station 4 Series.
The following symbols may appear in this document:
Caution: There is a risk of personal injury and equipment damage. Follow the
instructions.
Caution: Hot surface. Avoid contact. Surfaces are hot and may cause personal
injury if touched.
Caution: Hazardous voltages are present. To reduce the risk of electric shock
and danger to personal health, follow the instructions.
Depending on the type of power switch your device has, one of the following symbols
may be used:
The On/Off switch.
1-1

Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.com.
When contacting Customer Support, please provide the following:
•Product version and program/module name
•Functional and technical description of the problem (include business impact)
•Detailed step-by-step instructions to recreate
•Exact error message received
•Screenshots of each step you take
Documentation
Oracle Food and Beverage product documentation is available on the Oracle Help
Center at http://docs.oracle.com/en/industries/food-beverage/.
Revision History
Date Description of Change
September 2020 •Initial publication.
October 2020 •Added Express Station 410.
Chapter 1
Customer Support
1-2

2
MICROS Express Station 4 Series
The Oracle MICROS Express Station 4 Series is the heart of the Oracle MICROS
Kitchen Display System. With options such as Wi-Fi, RFID, fingerprint reader,
magnetic stripe reader, audio expansion bar, and touch-capable screens, the Express
Station 4 Series brings leading-edge technology, 24/7 reliability, and top-tier
performance to back of house operations and point of sale environments.
Oracle MICROS Express Station 4 Series Basic Features
The Oracle MICROS Express Station 4 Series includes the following basic features.
Note:
Oracle MICROS offers the Express Station in multiple hardware
configurations. Depending on the model, your Express Station may not
include some of the features described in this document.
2-1

Figure 2-1 Oracle MICROS Express Station 4 Series Basic Features
Table 2-1 Oracle MICROS Express Station 4 Series Basic Features
Feature
1. Power Button
2. Magnetic Stripe Reader (optional)
3. Fingerprint Reader (optional)
4. Input/Output Panel (located behind I/O Panel Cover). See Primary I/O Ports for more
information.
Primary I/O Ports
Figure 2-2 Primary I/O Panels of the MICROS Express Station 4 Series
Chapter 2
Primary I/O Ports
2-2

Table 2-2 Oracle MICROS Express Station 4 Series I/O Ports
Port Description
IDN port (RS422/RS232)
COM port
USB ports
High speed USB ports
Ultra high speed USB port
Chapter 2
Primary I/O Ports
2-3

Table 2-2 (Cont.) Oracle MICROS Express Station 4 Series I/O Ports
Port Description
Gigabit Ethernet port
Power port
Technical Specifications
The following table contains the technical specifications for the Oracle MICROS
Express Station 400.
Table 2-3 Technical Specifications for the Oracle MICROS Express Station 4
Series
Feature Description
Processor Intel Atom x5 Dual Core Processor (Express Station 400) / Intel Atom
x5 Quad Core Processor (Express Station 410)
Display •23.8 inch widescreen high definition LCD. Touch and non-touch
capable screens available.
Memory 4 GB (Express Station 400) / 8 GB (Express Station 410)
Storage •64 GB SATA 3.0 SSD (Express Station 400) / 128 GB SATA 3.0
SSD (Express Station 410)
Operating System •Microsoft Windows 10 IoT Enterprise LTSC 64 bit
•Oracle Linux for MICROS 64 bit
Magnetic Stripe
Reader (Optional)
Modular integrated 3-track magnetic card reader; capable of hardware
encryption at the swipe. Merchantlink encryption key pre-injected.
Modular Integrated
Biometric
Fingerprint Reader
(Optional)
Provides rapid identification and secure verification capabilities for
recognition of individual users without requiring passwords or card
swipes.
RFID (Optional) Integrated RFID reader for employee sign in. Reads 125 kHz and
13.56 MHz RFID tags.
Chapter 2
Technical Specifications
2-4

Table 2-3 (Cont.) Technical Specifications for the Oracle MICROS Express
Station 4 Series
Feature Description
Audio •Intel HD audio
•Optional Audio Expansion Bar for enhanced audio performance.
Network •1 - GbE RJ45 Ethernet port
•2x2 802.11 a/b/g/n/ac Wi-Fi, with Dual Band radio, Downlink MU-
MIMO, and Bluetooth 5 (Express Station 410 only)
USB 5 Total:
•2 - USB
•3- High Speed USB
Serial Ports 2 Total Standard:
•1 - RJ45 RS232 powered (0/5/9/12V 1A selectable)
•1 - RJ45 RS422/RS232 IDN
Internal Power
Supply
Universal Input 85-264VAC, 50-60 HZ / C13 connector
Supported Stands Compact Workstation 3 Series Flexible Stand, Oracle MICROS
Compact Stand, Kiosk 110
Weight 12.9 lbs
Dimensions Approximately 561mm x 340mm x 61mm (22 x 13.4 x 2.4 inches)
Operating
Temperature and
Humidity
0 °C (32 °F) to 60 °C (140 °F); 90% Max relative humidity (non-
condensing)
Enclosure •Combination of cast aluminum, rugged PC-ABS plastic blend, and
PC +10% glass fiber
•Spill-resistant enclosure (IP44 without port plugs, IP54 with port
plugs installed)
•Passive cooling (no fans)
•Casework open detection (configurable via BIOS)
•VESA 100 mount compatible
Certifications FCC Class A, UL, CE, TUV, RoHS, China RoHS
Chapter 2
Technical Specifications
2-5

3
Express Station Setup and Software
Installation – Basic Steps
This section provides basic hardware setup guidance and describes the software
setup process that occurs when you turn on your new Express Station.
Mounting the Express Station on an Oracle MICROS Stand
The Express Station can be mounted on a variety of Oracle MICROS stands. Although
the stands vary in appearance, the mounting procedure is identical.
The following steps describe how to mount the workstation on the Oracle MICROS
Compact Stand.
1. Place the stand upright on a level surface.
2. Place the Express Station face down on a flat surface, and then remove the I/O
panel cover by sliding it away from the Express Station.
3. Place the Express Station on the stand so that the four nubs rest on the mount.
3-1

4. Lay the Express Station on the mount and pull it toward you until you hear a click.
5. Make sure the quick release pin is depressed. If it is not depressed, you must pull
the Express Station toward you until it clicks in place.
6. If you want to secure the Express Station to the stand, install the security hex bolt.
Chapter 3
Mounting the Express Station on an Oracle MICROS Stand
3-2

7. Connect the power cable to the Express Station.
8. Connect your peripherals to the appropriate ports on the Express Station I/O
panel. Route cables through the bottom of the stand as needed.
9. Replace the Express Station I/O panel cover. For added security, install the
included hex bolts to anchor the cover to the Express Station.
10. Turn on the Express Station by pressing the power button.
Initial Startup – Microsoft Windows 10
The first time you start your Express Station you must complete the Microsoft
Windows 10 operating system setup.
1. Complete the Microsoft Windows setup by following the prompts. Consult your
network administrator for help with configuring network and system settings.
Chapter 3
Initial Startup – Microsoft Windows 10
3-3

2. Ensure your Express Station is connected to a secure network.
3. Install the Client Application Loader (CAL) by double-tapping the CALClient
Installer icon and following the prompts. Upon successful completion, the Express
Station is connected to your application’s CAL server. For more information, refer
to the latest version of the Oracle Hospitality Simphony Client Deployment Guide
on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.
Initial Startup – Oracle Linux for MICROS
The first time you start your Express Station you must complete the Oracle Linux for
MICROS operating system setup.
1. Follow the prompts to complete the Oracle Linux for MICROS setup.
a. Set language, keyboard, and time zone.
b. Enter and confirm a Support user password. Follow the password length and
complexity requirements displayed on-screen.
c. Configure the network settings.
d. Enter the CAL server address to install your Oracle MICROS POS software.
For more information, refer to the latest version of the Oracle Hospitality
Simphony Client Deployment Guide on the Oracle Help Center at https://
docs.oracle.com/en/industries/food-beverage/.
Turning Off the Express Station
You can turn off the Express Station using the following methods:
•Operating system shut down: For Express Stations with Microsoft Windows, use
the Start button Power option. Express Stations with Oracle Linux for MICROS do
not provide operating system shutdown controls.
•Express Station power button: Press and release the power button to perform a
graceful shutdown.
Chapter 3
Initial Startup – Oracle Linux for MICROS
3-4

4
Express Station and Accessories Setup
and Use
This section contains instructions for setting up and using the Express Station and its
accessories.
Installing the Handle with Bump Bar Mounting Bracket
The Handle with Oracle MICROS Bump Bar Mounting Bracket for Oracle MICROS
Express Station 4 Series is an optional product. Contact your Oracle MICROS
representative for more information.
Installing the Handle with Bump Bar Mounting Bracket and the 20-Key Bump Bar
1. Attach the 20-key bump bar silver mounting plate to the handle. Note: The silver
plate is included in the box with the 20-key bump bar.
2. Place the 20-key bump bar into the plate by inserting the two grooves on the side
of the plate into the slots on the bump bar, and then tighten the security screw.
4-1

3. Attach the full bracket assembly to the back of the Express Station. Note: For
wired bump bars, use the posts on the back of the bracket assembly for cable
management.
Installing the Handle with Bump Bar Mounting Bracket and the 10-Key Bump Bar
1. Attach the black adapter plate to the handle.
Chapter 4
Installing the Handle with Bump Bar Mounting Bracket
4-2

2. Attach the 10-key bump bar silver mounting plate to the black adapter plate. Note:
The silver plate is included in the box with the 10-key bump bar.
3. Place the 10-key bump bar into the plate by inserting the two grooves on the side
of the plate into the slots on the bump bar, and then tighten the security screw.
Chapter 4
Installing the Handle with Bump Bar Mounting Bracket
4-3

4. Attach the full bracket assembly to the back of the Express Station. Note: For
wired bump bars, use the posts on the back of the bracket assembly for cable
management.
Chapter 4
Installing the Handle with Bump Bar Mounting Bracket
4-4