Oricom Professional Series PRO910 User manual

Ref: 29092012
Contact details for Oricom support and warranty claims in Australia
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Australia
Email: [email protected]
Phone: [phone] or [phone]
(Monday to Friday 8am to 6pm AEST)
Web: www.oricom.com.au
Fax: [phone]
Contact details for Oricom support and warranty claims in New Zealand
Email: [email protected]
Phone: [phone]
(Monday to Friday 10am to 8pm NZST)
Web: www.oricom.co.nz
Please see our website www.oricom.com.au for the latest version of this user guide as contents may be updated without notice.

Professional Series
User Guide
PRO910 DECT Digital Cordless Telephone with Answering System
Keep this user guide for future reference. Always retain your proof of purchase in case of warranty
service and register your product online at: AUSTRALIA: www.oricom.com.au
Oricom Customer Support - 1300 889 785 or [phone]

Table of contents
Important Information.................................................................................................................... 4
Getting started.............................................................................................................................. 8
Corded phone display icons explained ...........................................................................................14
Handset display icons explained....................................................................................................15
Phone menu guide.......................................................................................................................16
Making and receiving calls ...........................................................................................................17
Using your menu – corded phone .................................................................................................26
Using your phone book – corded phone.........................................................................................34
Using your quick dial memory – corded phone...............................................................................38
Using your calls list – corded phone..............................................................................................40
Using your menu – cordless handset.............................................................................................42
Using your phone book – cordless handset....................................................................................56
Using your quick dial memory buttons – cordless handset..............................................................60
Using your calls list – cordless handset .........................................................................................62
Operations of Voice Menu.............................................................................................................65
Using your answering machine .....................................................................................................67
Registering / deregistering handsets .............................................................................................74
Use on a private branch exchange ................................................................................................76
Troubleshooting guide ..................................................................................................................77
2

3
Table of contents
Technical Information ...................................................................................................................80
Customer Support........................................................................................................................83
Warranty information (Australia) ....................................................................................................84
Need Help?
If you need assistance setting up or using your Oricom product now or in the future, call Oricom Support.
Australia 1300 889 785 or [phone]
www.oricom.com.au
Mon-Fri 8am – 6pm AEST
New Zealand 0800 67 42 66
www.oricom.co.nz
Mon-Fri 10am – 8pm NZST

Important Information
4
Important:
•Personswithpacemakersshouldseekadvicefromtheirdoctorbeforeusingthisproduct.
•Avoidexposureofthistelephonetomoistureorliquid.
•Topreventelectricshock,donotopenthehandsetorbasecabinet.
•Avoidmetalliccontact(e.g.metalclips,keys)betweenthebatterycontactsandchargingconductors.
•Thereisaslightchancethatthetelephonecouldbedamagedbyanelectricalstorm.Itisrecommended
that users unplug the phone from the mains supply and telephone socket during a storm.
•Donotusethehandsetinanexplosivehazardareasuchaswherethereisgasleaking.
•Followthelocalregulationsregardingthedisposalofyourpackingmaterials,exhaustedbatteriesand
used phone. Wherever possible, recycle those materials.
•Weadvisethatthisphoneshouldnotbeusednearintensivecaremedicalequipment.
• Cleanwithadry,soft,lint-freecloth.Neverusecleaningagents,particularlyaggressivesolvents.
•Becausethephoneworksbysendingradiosignalsbetweenbasestationandhandset,wearersof
hearing aids may experience interference in the form of a humming noise. The telephone is compatible
with most popular hearing aids on the market. However, due to the wide range of hearing aids available,
there is no guarantee that the telephone will function "problem free" with every model.
•
Your phone can interfere with electrical equipment such as answering machines, TV and radios, clock radios and
computers if placed too close. It is recommended that you position the base unit at least one metre from such appliances.
•Thistelephonecomplieswithapplicablesafetyrequirementsforexposuretoradiowaves(EMR).The
mean power of this telephone does not exceed 20mW limit at which point testing is required.
•Theearpieceofthehandsetmayattractsmallmetalobjectssuchasstaplesandpins.Careshouldbe
taken when placing the handset near these items.
•Donotuseyourtelephoneduringanelectricalstormthunderstormasitispossibletogetanelectric
shock. Refer to information contained in White pages directory.

5
Important Information
•ThisphoneisdesignedforconnectiontoaPSTNtelephonelineorananalogueextensionportofa
PBX system. If you connect this device to a digital extension of a PBX, damage may result to the PBX.
•Youphoneworkswithmostpopularhearingaids.However,giventhewiderangeofhearingaids
available, we can’t guarantee that your phone will function fully with every hearing aid.
Telecom NZ
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with the minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecom's network services." "This equipment may not provide for the
effective hand-over of a call to or from a telephone connected to the same line."
"NZ Caller Display - Dialling back from the Caller's List. If a charge for local calls is unacceptable,
the "Dial Button" should NOT be used for local calls. Only the 7-digits of the local number should be
dialled from your telephone. DO NOT dial the area code digit or the "0" prex."
Use only the mains adaptors supplied with this product. Incorrect adaptor polarity or voltage can
seriously damage the unit.
Adaptor for base unit:
Input: 100~240VAC 50/60Hz 250mA
Output: 12VDC 670mA
This telephone is capable of producing very high volume levels when the "Boost" is switched
on and the volume control is set to maximum. Extreme caution should be taken if the handset
is to be shared between users with normal hearing and those with hearing impairments.
!
CAUTION

6
Cordless handset and Base menu
Cordless handset menu
Phone book Prole Handset Base Settings Time Tools
Edit Entry prole 1 Ring Tone Ring Tone Set Alarm Appointment
External/Internal
New Entry prole2 Ring Vol Ringer Volume Date and Time Stop Watch
Show Details Equalizer Recall Set Time Voice Prompt
1, 2, 3 Format on
off
Delete Entry Boost System PIN simple
on/off
Delete AllHandset Name
Copy Entry Keypad Beep
On/off
Copy Append Contrast
Copy All Auto talk
On/off
Backlight time
10s 20s 30s 40s
Conrm beep
On/off
Select Base
Auto
Manual
Registration
Register
De register
NZ Caller ID
On/off

7
Cordless handset and Base menu
Corded base menu settings
Answer machine Phonebook Prole Ringer Tone Key tone Display Settings Time Remove HS Reset
Answer mode Add new prole1 EXT melody on/Off language Boost Menu Date Time PIN PIN
Answer&record English On/off
Answer only Edit prole2 INT melody Format
Answer off contrast read number 24 hour
Delete prole3 volume On/off 12 hour
Answer delay
Set ring delay Delete all Rec ringer change case
Record new
Del All msg Copy entry Rename recall
Delete Short/long
Remote PIN Copy Append Delete all
Old pin system PIN
copy all Old PIN
NZ Caller ID
On/off

8
Getting started
Getting started
Important:
Please make sure you’ve read the safety information on page 4 before you set up your phone
system.
Check box contents
If you have purchased a PRO910-1 pack you should have:
• 1 corded phone (base)
• 1 cordless handset
• 1 battery cover
• 1 belt clip
• 1 power adaptor
• 1 charger base with power adaptor
• 1 telephone line cord
• 3 rechargeable AAA 1.2V 750mAh NiMH batteries

9
Getting started
Set up your phone system in four simple steps
1. Connect your corded phone
a. Plug the power adaptor into the socket marked on the back of your corded phone and the
other end into the mains power wall socket and switch the power on.
b. Plug the telephone cable into the socket marked on the back of your corded phone and
plug the other end into the phone wall socket.
Socket for Vibrate Pad
(VIB100) available as an
accessory
Jack for headset
(headset not included)
Important:
Use only the power adaptors, telephone line cord and batteries supplied with your PRO910
otherwise your phone may not work. You should ensure access to the power adaptor plug is not
obstructed by furniture or such.

10
Getting started
2. Connect your charger base
Plug the other power adaptor that’s already attached to your charger base into your mains power
wall socket and switch the power on.
3. Install your batteries
a. Insert your rechargeable batteries into your handset. Make sure they’re the right way round so ‘+’
lines up with ‘+’.
b. Replace your handset’s battery compartment cover.
4. Connect the telephone cable
When the batteries are fully charged, plug the end of the telephone cable into your telephone wall socket.
Important:
Only use the rechargeable 750mAh NiMH batteries supplied. Over time if you need to replace the
batteries make sure they are of the same type as those supplied. Never use Alkaline batteries.

11
Getting started
In Australia some phone wall sockets are the old "non modular" style. If you have this type
of wall socket you will need to purchase a modular converter convertor plug (not supplied).
These can be obtained from most electronic stores.
Attach the belt clip
There is a belt clip included in the box that you can attach to the back of your handset if required.
Simply turn the handset over and slot the belt clip securely into the two recesses located on either
side of the handset.
Your PRO910 is now ready for use!
Phone location
Make sure your phone:
• Is on a dry, at and stable surface
• Isn’t a trip hazard with its power cable
• Is at least one metre from other electrical appliances
• Isn’t exposed to smoke, dust, vibration, chemicals, moisture, heat and direct sunlight.
Please take care that the power supply isn’t obstructed by furniture.
prIvate exchanges:
If your phone is going to use a private exchange (for example, if you have to dial ‘0’ to get an
outside line, please follow the steps on page 76).

12
Getting started
Handset Key
Aa
5
11
7
8
9
4
10
1
17
16
6
15
3
2
12
13
14
1 Talk On (Hands free)
2 Talk Off (Escape in menu)
3 B button (Phone book in standby mode)
4 A Button (Menu in standby)
5 Direct Memory M1, M2 and M3
6 Call Transfer and Voice Menu Switch
7 Boost On / Off
8 Boost On LED
9 Prole
10 Navigation Left (INT)
11 Navigation Up (Redial)
12 Navigation Right (Recall)
13 Navigation Down (Calls)
14 Keypad Lock
15 Volume Up/Volume Down
16 Ringer LED
17 Ringer On / Off (Upper / Lower case letter)

13
Getting started
Base Station Key
A
a
BOOST
1
2
3
5
6
4
7
8
9
10
11
12
15
13
16
17
18
14
19
20
1 Fast Forward / Memo
2 Up / Redial / Pause
3 Rewind / OGM
4 Down / CID / Recall
5 OK / Menu
6 Play / Pause
7 Stop / Esc / Ans on off
8 Mute / Delete
9 Tone
10 Boost
11 Volume Up
12 Volume Down
13 Antenna
14 Phone book / Dial
15 Memory 1
16 Memory 2
17 Memory 3
18 Page / Internal
19 Headset
20 Speaker

14
Corded phone display icons explained
Corded phone display icons explained
The following icons appear in your corded phone display to indicate:
Ringer off
Handsfree mode
Call in progress
Boost receiver volume is on (Icon will ash)
Mute microphone
You have new calls
Internal call in progress

15
Handset display icons explained
Handset display icons explained
The following icons appear in your cordless handset display to indicate:
Menu
Conrm / OK
Back
Phone book mode
There is more information to view on
the left
There is more information to view on
the right
Battery status
Ringer off
An alarm is activated
Keylock is on
Handsfree mode
Call in progress
Boost receiver volume is on (Icon will
ash)
Mute handset microphone
You have new calls
When steady, the handset is in range
of the base
When ashing, the handset is out of
range of the base
Internal call in progress
Answering machine is on
Answering machine is off
Indicates you have a message bank
message

16
Phone menu guide
Phone menu guide
Use this section to nd your way around the menu display on your phones.
How to use your phone menu display
When you’ve set up your phones and everything’s connected, use your menu display to do things
with your phone – from changing the ringer sound to setting up user profiles and saving phone
numbers.
Basic guide
Open main menu: press (for corded phone) or (for cordless handset).
Browse sub menu: open your main menu and then press or .
Select sub menu item: scroll using or until the item you’re looking for is shown in the
middle line of the display and then press (for corded phone) or (for cordless handset).
Browse a function: open your sub menu and then press or .
Select a function: scroll using or until the function you’re looking for is shown in the
middle line of the display and then press (for corded phone) or (for cordless handset).
Enter digits or letters: use your keypad.
Conrm or save an entry or action: press (for corded phone) or (for cordless hand-set).
Cancel and return to standby or previous menu: press (for corded phone) or (for
cordless handset).
note:
If you don’t do anything, your phone will automatically go on standby after 30 seconds.

17
Making and receiving calls
Making and receiving calls
Make a call using your corded phone
As you enter each number to be dialled it will be announced to you. For this feature to work you
must have the Read number feature set to On, see page 31.
1. Enter the number you wish to call using your corded phone’s keypad.
2. If you make a mistake, press to delete the last digit.
3. Dial the number by picking up the handset or pressing .
4. End your call by putting the handset back in its cradle.
Make a call using your cordless handset
1. Enter the number you wish to call using your handset’s keypad.
2. If you make a mistake, press to delete it.
3. Dial the number by pressing .
4. End your call by pressing .
End a call
Simply put the handset in its base cradle if you’re using your corded phone or press on the
cordless handset.

18
Making and receiving calls
Take a call
Corded phone: Simply lift the handset or press .
Cordless handset: Simply lift the handset off the charger base (if “Auto Talk” is set to ON, see
page 49) and speak into the phone or, if the handset is off the charger base (or “Auto Talk” is set to
OFF, see page 49), press and then speak into the phone.
Redial a number using your corded phone
Your corded phone stores the last ve numbers you’ve dialled (max. 24 digits each).
1. Open the redial list by pressing .
2. Scroll through the redial list using the or buttons until the number you wish to redial
is highlighted. To dial the number simply lift the handset or press to dial in handsfree mode.
note:
Each phone number will be announced as you scroll through the redial list provided the Read
Number feature is enabled. See page 30, “Read number” for details.
Redial a number using your cordless handset
Your handset stores the last ten numbers you’ve dialled (max. 24 digits each).
1. Open the redial list by pressing .
2. Scroll through the redial list using or until the number you wish to redial is displayed and
then press to dial the number.

19
Making and receiving calls
Call back a previous caller
(only if you have subscribed to Caller ID from your service provider)
Your phone stores the last 30 incoming calls.
1. Open the incoming calls list by pressing (for corded phone) or (for cordless handset).
2. Scroll to nd the number you want to call back using or then lift your corded handset
or press on the cordless handset.
note:
Each phone number will be announced (corded phone only) as you scroll through the incoming
calls list provided the Read Number feature is enabled. See page 31, “Read number” for details.
Dial a number in your phone book
To store a phone number in your phone book, see page 34 (for corded phone) or page 56 (for
cordless handset).
1. Open your phone book by pressing (for corded phone) or (for cordless handset).
2. Scroll to nd your number using or then lift your corded handset or press on the
cordless handset.
or
enter the rst letter of the desired entry using the keypad (e. g. “m” for “Miller”. If there are more
than one entry beginning with “m” scroll to nd your number using or then lift your
corded handset or press on the cordless handset.