Orion e Series Instruction Manual

OPERATING INSTRUCTION MANUAL
eSeries Electric Balance Bikes 2024
e12 Xtreme | e16 Xtreme | e20 Xtreme
VER.2.0/2023-2024

Orion eSeries Electric Balance Bike, FOR AGES 2-12
IMPORTANT: READ MANUAL CAREFULLY BEFORE OPERATING
We care about the safety and comfort of our customers. This manual will guide you through
proper techniques in operating your Orion balance bike.
For any additional information, please visit: https://orionmoto.com
WARNING: Failure to assemble and maintain your electric balance bike properly poses a serious
risk of injury or death to the rider.
This manual includes crucial safety, performance, and service information. The purpose of
this Owner’s Manual is to guide you in using your bike safely as intended, ensuring you derive
benets from it for many years.
Please read it thoroughly before embarking on the initial ride with your new bike, and keep it for
future reference. If you encounter any uncertainties or have questions, prioritize your safety and
contact Orion Moto customer service at 817-350-4520 or [email protected].
IMPORTANT: YOUR INSURANCE POLICIES MAY NOT EXTEND COVERAGE TO ACCIDENTS
INVOLVING THE UTILIZATION OF THIS BICYCLE. TO VERIFY COVERAGE AVAILABILITY, PLEASE
REACH OUT TO YOUR INSURANCE COMPANY OR AGENT.
ALWAYS WEAR A PROPERLY FITTED HELMET WHEN YOU RIDE YOUR BICYCLE. DO NOT RIDE
AT NIGHT. AVOID RIDING IN WET CONDITIONS.
OWNER'S MANUAL

TABLE OF CONTENTS
INTRODUCTION.......................................................................................................................................... 1
A FEW WORDS ABOUT SAFETY................................................................................................................. 2
Before Riding ........................................................................................................................................... 3
PRE-RIDE SAFETY........................................................................................................................................ 3
Safety Equipment.................................................................................................................................... 5
Things to Consider .................................................................................................................................. 6
MESSAGE TO RIDERS ................................................................................................................................. 6
COMPONENT LOCATION ......................................................................................................................... 8
BIKE ASSEMBLY .......................................................................................................................................... 9
Tool Kit...................................................................................................................................................... 9
Replacement Parts.................................................................................................................................. 9
Do Not Disassemble, Modify or Replace Electrical Parts ................................................................... 9
Front Wheel Installation ....................................................................................................................... 10
Handlebar Installation.......................................................................................................................... 11
Foot peg installation ............................................................................................................................. 12
Seat adjustment .................................................................................................................................... 14
Headlight installation............................................................................................................................ 14
Brake light installation.......................................................................................................................... 15
Pre-Ride check list................................................................................................................................. 16
BEFORE YOU RIDE.................................................................................................................................... 16
OPERATING BIKE...................................................................................................................................... 17
Walk Mode - e12.................................................................................................................................... 17
Stride mode ........................................................................................................................................... 17
Race mode ............................................................................................................................................ 18
Program Mode ...................................................................................................................................... 18
Charging ................................................................................................................................................. 19
Proper cleaning procedures ................................................................................................................ 20
TROUBLESHOOTING ............................................................................................................................... 21
SPECIFICATIONS ....................................................................................................................................... 22
WARRANTY................................................................................................................................................ 23
DISCLAIMER & CONTACT INFORMATION.............................................................................................. 24
VIDEO TUTORIALS
VISIT HTTPS://ORIONMOTO.COM/SUPPORT FOR SETUP VIDEO

1
INTRODUCTION
Congratulations of your new Orion eSeries Balance Bike!
When correctly assembled and well maintained, it will provide many years of exciting riding
experiences.
This manual has information regarding three (3) models. Please read and understand each
section before riding and/or performing maintenance. Each section and/or picture will have
information about the type of model that you have with a model number or name as e12,
e16, or e20. You must be certain that you are following the instruction(s) and/or information
pertaining to the model that you own.
Important
Please take the time to thoroughly review and adhere to the instructions provided in this manual
(as well as any additional materials supplied with the bike) before embarking on your ride.
Keep this manual for future reference. If the bike was acquired for a child, it is the consumer’s
responsibility to ensure that the bike has been correctly assembled and that the user has
received appropriate training and guidance on how to use the bike.
This manual is to provide assistance and is not meant to serve as an exhaustive guide
encompassing all facets of electric balance bike maintenance and repair. The electric balance
bike must be assembled and maintained correctly to ensure safe riding.
The user or consumer accepts full responsibility for any potential personal injuries, electric
balance bike or system malfunction, as well as any other losses, damages to themselves, others,
or property that may occur as a result of using the electric balance bike.
WARNING: Failure to follow instructions MAY RESULT IN DEATH or SERIOUS INJURY. Your
personal safety, and the safety of those around you, is extremely important. Operating Xtreme
balance bikes safely is an important responsibility. Orion has provided operating procedures
and other information on labels and in this manual to help you make informed decisions about
safety. This information will alert you to some potential hazards that could harm you or others.
Orion cannot foresee every potential situation that may result in harm or fatality during
operation or maintenance. Hence, it is crucial for the consumer and end user to exercise their
discretion and make informed decisions.

2
Your safety, and the safety of others, is very important and operating this electric balance bike
safely is an important responsibility.
DANGER!: You could be SERIOUSLY HURT if you don’t follow instructions.
CAUTION!: You could be HURT if you don’t follow instructions.
This section presents some of the most important information and recommendations to help
you ride your electric balance bike safely.
Please take a few moments to read these pages. This section also includes a special message for
parents and location information for the safety labels on your electric balance bike.
Always use an
approved helmet
& protective gear
Never carry
passengers or cargo
Never use on
public roads
A FEW WORDS ABOUT SAFETY

3
CAUTION: For your safety you must carefully read this manual and follow its instructions.
Your electric balance bike may come with additional instruction sheets that cover features
unique to your bike. Please ensure that you read and become familiar with their contents and
retain them with this manual for future reference. Remember electric balance bikes, in most
areas, are subject to the same laws, rules, and regulations as motor vehicles.
Always wear a Certied helmet when riding your bike. Learn and follow local and state trac
use laws.
Any major service or adjustments on your bike not covered in this manual should be carried out
by an authorized Orion dealer. If you wish to make adjustments yourself, this manual contains
important tips on how to do it.
CAUTION: Any adjustments you make are entirely at your own risk. Do NOT use your bike for
freestyle and stunt riding, jumping or competitive events. Do not ride your bike when any part is
damaged or not working properly. You must, for your safety and the safety of other users,
consult an authorized Orion dealer for any questions on repairs or maintenance.
WARNING: Like all mechanical components, bicycles are susceptible to wear and high
stresses. Various materials and components respond dierently to wear and stress fatigue. As
your bicycle ages, it is advisable to conduct more frequent inspections for deformed, cracked,
bent, or loose components. These conditions could result in sudden failure, posing a risk of
injury to the rider. If any part is cracked or broken, DO NOT RIDE until repairs have been made.
BEFORE RIDING
1. WARNING-ON AND OFF -ROAD CONDITIONS: The condition of the riding surface
signicantly impacts your safety. When the surface is wet or contains sand, leaves, small
rocks, or other loose debris, exercise extra caution. Gradually reduce the speed of the bicycle
and ride with heightened awareness. It will require a longer time and greater distance to
come to a stop. Apply the brakes earlier and with gentler force. Always initiate the rear brake
rst, allowing sucient time and distance for it to take eect. Subsequently, cautiously
engage the front brake to maintain control of the bicycle. Hasty application of the front brake
may result in a front pitch-over or a fall. Practice proper brake usage under controlled
conditions until you become adept at braking eectively under all road conditions.
2. NOTICE: State and federal regulations mandate the installation of a complete set of
reectors on bicycles. Certain state and local laws may additionally stipulate the inclusion of
a warning device, such as a horn or bell, and in most cases, a light. It is crucial to note that
the manufacturer and many legal authorities neither approve nor encourage riding at night.
Vision is signicantly limited during dawn, dusk, and nighttime for bike riders, motorists, and
bystanders. If riding at night is unavoidable, exercise extra precautions by using front and
rear lights, wearing ashers on your arms, donning light-colored clothing, and planning your
route to traverse well-lit areas while avoiding heavy trac zones.
3. NOTE: It is essential to always wear protective shoes while riding a bicycle and avoid loose-
PRE-RIDE SAFETY

4
tting clothes. To prevent pants or other loose clothing from getting entangled in the chain
wheel, consider wearing a cu band or trouser clip. For enhanced safety, it is recommended
to wear protective long sleeves and pants, gloves, eye protection, and a DOT/CPSC approved
helmet, along with elbow and knee pads. Helmet usage is mandated by law in many states
and is consistently advisable for your overall safety.
4. CAUTION: WET WEATHER WARNING: Regularly inspect your brakes as the ability to stop is
crucial for your safety. Exercise caution in wet weather, as roads become slippery, and sharp
turns should be avoided. Allow additional distance for stopping, as brakes tend to be less
ecient when wet. Be mindful of leaves, loose gravel, and other debris on the road, as they
can also extend stopping distances. If possible, refrain from riding in wet weather, as
impaired vision and control increase the risk of accidents and injury.
5. CAUTION: The most eective defense for an electric balance bike rider against accidents
is to stay vigilant and aware of road conditions and trac in the vicinity. Avoid wearing
anything that impedes your vision or hearing.
6. When riding, ALWAYS WEAR A APPROVED BIKE HELMET. It may save your life.
7. Adhere to all trac regulations. Many trac regulations are applicable to both bike riders
and automobile operators. Comply with all state and local trac regulations, signs, and
signals. Consult your local police station for information on bicycle licensing and inspection,
as well as the legal areas for riding your bike.
8. ON AND OFF ROAD OPERATION: Steer clear of various road hazards, including drain grates,
potholes, ruts, soft road edges, gravel, wet leaves, uneven pavement, railroad crossings,
manhole covers, curbs, speed bumps, puddles, and debris, as they can impact your riding
and potentially lead to a loss of control. If you nd yourself riding in such areas, adjust your
speed and braking technique accordingly.
9. If any components become loose while riding, (STOP IMMEDIATELY!!) and tighten, or bring
to a Authorized Orion Dealer for repair.
TO PREVENT INJURY, IT IS IMPERATIVE THAT THIS PRODUCT BE THOROUGHLY ASSEMBLED
BEFORE USE. WE STRONGLY ADVISE REVIEWING THE COMPLETE ASSEMBLY GUIDE AND
CONDUCTING THE CHECKS OUTLINED IN THE OWNER'S MANUAL BEFORE RIDING.
A brief moment spent before each ride can signicantly enhance your safety and the overall
enjoyment of your riding experience. Prior to every ride, cultivate the habit of performing the
following safety checks:
• Stand in front of the electric balance bike facing rearward, securing the front wheel between
your legs. Attempt to twist the handlebars to ensure they remain stationary. Lift the bike by
pulling up on the handlebars; there should be no movement.
• Push the front wheel from side to side, ensuring it feels secure and does not wobble. Lift the
front wheel by the handlebars and strike it downward with the heel of your hand to conrm
a secure attachment. Spin the front wheel to ensure it does not wobble or contact the fork
or brake pads.

5
• Attempt to lift, push down, and twist the seat to conrm it is securely tightened.
• Inspect the connection of the foot pegs to the frame, ensuring no screw threads are visible.
The foot peg should feel rm and parallel to the ground.
• Apply the brake(s) and ensure they feel rm to the touch. Spin the wheel(s) and apply the
brakes to verify their eectiveness in stopping the wheel(s).
• Conrm that accessories (if equipped) are securely attached and won't contact any moving
parts. Ensure all reectors are in position and intact.
• Now, don your APPROVED SAFETY HELMET and relish your ride. Your safety is well worth
just a minute. Additionally, be sure to read and adhere to the warnings and instructions
outlined in this manual.
SAFETY EQUIPMENT
Orion Moto promotes the use of safety equipment during the use of your electric balance bike;
the following list is an advisory guideline of the equipment that should be obtained before
using your electric balance bike for the rst time, and to be used for every ride regardless of
experience and skill level.
HELMET: A helmet is the most important piece of protective equipment and should be worn at
all times the electric balance bike is being ridden. Ensure the helmet ts the operator snugly,
is securely fastened and provides good, all-round visibility. A poorly-tting or loose helmet can
become dislodged in an incident and then oer no protection at all.
EYE PROTECTION: Recommended to prevent eye injuries and prevent branches, bugs, dust or
sand hitting your face and distracting you. Sunglasses are unlikely to provide adequate physical
protection.
GLOVES: Protective gloves should be worn that do not prevent the rider from operating the
brake levers or controls.
FOOTWEAR: Protective footwear is recommended
CLOTHING: Arms and legs should be covered to reduce abrasions to the body, even in hot
weather. Protective long sleeves and pants should be worn when riding.

6
Your safety is of utmost importance to Orion Moto. Therefore, we strongly encourage you to
read this message before using this electric balance bike. Making informed decisions regarding
if, when, and how you ride this electric balance bike can signicantly contribute to accident
prevention.
THINGS TO CONSIDER
The initial decision you'll need to consider is whether you are prepared to ride. Riding readiness
varies greatly from person to person, and age and size are not the sole determining factors.
PHYSICAL ABILITY
An essential factor to consider is that riders must be of sucient size to support the electric
balance bike, mount it, and sit comfortably on the seat with both feet touching the ground.
Additionally, they should be able to reach and operate the brakes, throttle, and all other controls
easily.
If you determine that you are ready to safely operate this electric balance bike, ensure that
you thoroughly read and comprehend the owner's manual before riding. Also, make certain
you have a helmet and other suitable riding equipment, and always wear it while operating the
electric balance bike or when seated on it.
SAFE AND RESPONSIBLE RIDING
When you put safety rst, you can enjoy more peace of mind, and you can enjoy more hours of
safe o-road riding.
LOADING, ACCESSORIES & MODIFICATIONS
Orion Moto has specically designed the electric balance bike for solo riders. It
is not intended to carry a passenger or cargo. The presence of a passenger or
cargo may impede your ability to maneuver and maintain balance and control
of the electric balance bike.
Moreover, exceeding weight limits or carrying an unbalanced load can
signicantly impact the bike's handling, braking, and stability. Adding
accessories or making modications that alter the original design and
performance of this electric balance bike may compromise its safety.
Additionally, the weight of any accessories will reduce the maximum load the
electric balance bike can carry.
It is strongly recommended that you refrain from carrying any cargo on this
electric balance bike to ensure optimal safety and performance.
ACCESSORIES
It is highly recommended that you exclusively use Orion Moto Genuine Parts and Accessories
that have been explicitly designed, approved, and tested for your electric balance bike. Given
that Orion Moto cannot test all other accessories, you bear personal responsibility for the
proper selection, installation, and use of non-Orion Moto accessories. Seek assistance from your
dealer for guidance and consistently adhere to this guideline:
MESSAGE TO RIDERS

7
Make sure the accessory:
• Does not reduce ground clearance and lean angle
• Limit steering travel
• Alter your riding position
• Interfere with operating any controls
MODIFICATIONS
We strongly advise you not to remove any original equipment or modify your electric balance
bike in any way that would change its design or operation. Such changes could seriously impair
your electric balance bike handling, stability, and braking, making it unsafe to ride.
We also advise you not to make any modications or remove any equipment that would make
the electric balance bike illegal in your area.

8
COMPONENT LOCATION
1. Frame
2. Handlebars
3. Brake levers
4. Throttle
5. Stem
6. Head clamp
7. Front Forks
8. Front Axle
9. Rear Axle
10. Hub motor
11. Foot pegs
12. Head light
13. Seat clamp
14. Charging port
15. Brake Caliper
16. Brake Disc
17. Kickstand
18. Control Panel
19. Seat
20. Front Fork Lock
21. Tail Light
1
24
3
196
5
20
13
7
15
11
14
10
17
12
8
9
16
21

9
TOOL KIT
The included tool kit includes the following:
1. ALLEN WRENCHES
• 2.5mm
• 4mm
• 6mm
• 8mm
2. SOCKETS
• 14mm
• 16mm
• 19mm
3. FRONT WHEEL AXLE
REPLACEMENT PARTS
For the complete selection of replacement parts, please contact your local authorized dealer.
https://orionmoto.com/dealer-locator/
DO NOT DISASSEMBLE, MODIFY OR REPLACE ELECTRICAL PARTS
If you need to change any parts, please consult one of our authorized dealers or contact
customer service for additional help.
Before commencing any repair or maintenance, ensure the following steps are taken:
1. Turn the power OFF.
2. Allow the bike to cool down for a sucient period (up to 30 minutes)
3. Secure the bike for repair or maintenance
In case of uncertainty about any repair or maintenance, please contact Orion Moto Customer
Service at [phone].
Any adjustments you choose to make are your sole responsibility. Please refrain from
utilizing your bike for freestyle, stunt riding, jumping, or competitive events. Do not ride
your bike if any component is damaged or malfunctioning.
WARNING
BIKE ASSEMBLY

10
FRONT WHEEL INSTALLATION
The front axle is located in the TOOL KIT. The washers and spacers are already arranged in the
correct order. Visual references are provided below.
E12 XTREME
Nut | Washer | Fork | Washer | Spacer (both sides).
E16 XTREME
Nut | Washer | Fork | Spacer (both sides).
E20 XTREME
Nut | Hub Lock Washer | Fork | Washer | Spacer (both sides).

11
HANDLEBAR INSTALLATION
STEERING STEM
1. Loosen the M4 SCREWS that secure the lower handlebar clamp onto the steering stem.
2. Rotate the lower clamp approximately 180 degrees, ensuring it faces forward and is
evenly balanced between the fork.
3. Securely tighten the M4 SCREWS.
4. Remove the center plastic piece covering the M5 SCREW in the center of the steering stem.
5. Tighten the M5 SCREW securely, reinstall plastic cap.
6. Once the bike is fully assembled, check to ensure that the handlebars and front wheel are
even. Verify that there is zero play in the handlebars, front wheel, fork, and steering stem.

12
HANDLEBARS
1. Use the 4MM HEX WRENCH provided to remove the bolts from the handlebar clamp.
2. Once the clamp is open, place the lower crossbar of the handlebar in the groove of the
top crown.
3. Loosely tighten the handlebar clamp with 4mm hex wrench and adjust the handlebar to a
90 degree angle aligning with the forks.
4. Cross-tighten the handlebar clamp from corner to corner making sure the bolts are tight
and handlebar does not move.
5. There are 4 screws to assemble or disassemble the handlebar. Be sure to rotate the
handlebar so the on/o switch is easy to reach.
FOOT PEG INSTALLATION
PLASTIC FOOT PEG INSTALLATION:
1. The plastic foot pegs are versatile and can be used on either side of the bike.
2. Hold the foot peg in the correct position so that the mounting hole on the foot peg is
aligned with the threaded hole on the frame.
3. Insert the provided M6/1.25X25MM screw into the mounting hole. Utilize the provided
6MM ALLEN WRENCH to initiate tightening the screw. Ensure that the screw is threading
smoothly and avoid tightening if it feels cross-threaded.
4. Complete the tightening process and verify that the foot peg is correctly aligned.
5. Periodically check the tightness of the screws holding the foot pegs on.

13
INSTRUCTIONS FOR ASSEMBLING FOLDABLE METAL FOOT PEGS:
CAUTION: USE APPROVED SAFETY GLASSES
The folding metal foot pegs are side specic. The mounting position for the return spring is in
the down position for each foot peg. See picture.
1. Gather the provided M6 SCREW, mounting bracket, grooved washer, and spacer, and
assemble them in the following order.
2. Hand-thread the M6 SCREW into the threaded hole on the side of the bike. Ensure
smooth threading and avoid tightening if it feels cross-threaded. Use the provided M6
Allen wrench to tighten the screw.
3. Before fully tightening the screw, ensure that the bracket is correctly aligned, as depicted
in the accompanying picture.
4. Complete the tightening process.
5. Take the provided spring and position it on the foot peg, ensuring the larger part of the
spring covers the inner part of the foot peg.
6. Press the smaller opening of the spring onto the back part of the mounting bracket and
push the foot peg into place.

14
7. While holding the foot peg in place, push the mounting pin into position from the top,
ensuring it passes through both sides of the mounting bracket.
8. Insert the safety cotter pin and bend it to secure it in place.
9. Verify that the foot peg folds backward under pressure and returns to the forward
position on its own.
SEAT ADJUSTMENT
1. Pull quick-release lever to loosen the clamp.
2. Raise/Lower saddle to desired height.
3. Tighten quick-release, adjust nut as needed.
HEADLIGHT INSTALLATION
1. Connect the headlight quick connect to the main wire harness.

15
2. Put the washer on the long M5 screw, insert it into the headlight mounting bracket and
push it through the hole in the fork above the front tire.
3. Put the 10mm nut on the screw at the back of the fork and tighten.
4. Adjust headlight angle by slightly pushing forward and down or backwards and down until
it is in its desired location.
5. Make sure the light is working
BRAKE LIGHT INSTALLATION
1. Connect the tail light quick connect found near the rear of the bike on the right side near
the motor.
2. Align the M4 SCREWS and washers with the holes on the rear right side of the frame.
3. Tighten the screws down to secure the brake light.
4. Zip tie the brake light cable so that it is secure to the frame and out of the way of the rear wheel.
TEST BRAKES
1. Squeeze the brake lever and hold it.
2. Attempt to push the bike forward.
3. If the brake is adjusted correctly, the rear wheel should not spin.
4. Check brake light to ensure that it is working properly.

16
ADJUST BRAKE
To adjust the brake cable, follow these steps:
1. Twist the brake lever adjuster in or out, making 1⁄4 to 1⁄2 turn adjustments at a time until
the desired brake adjustment is achieved. If the brake still requires further adjustment,
proceed to step 2.
2. Determine whether the brake cable is loose or if the brake rotor is dragging on the brake
pad: Loosen the brake hub’s barrel adjuster.
3. Adjust the brake hub adjuster in or out until the desired brake adjustment is achieved.
Lock the brake hub barrel adjuster in place.
4. Perform a nal adjustment of the tension in the brake cable using the brake lever barrel
adjuster. Repeat the TEST BRAKE section above to ensure proper adjustment.
PRE-RIDE CHECK LIST
5. WHEELS
• Check the condition of both tires and ensure the tread is in good condition, and free
from punctures, cracks, and deformations.
• Maintain proper tire pressure. Orion Moto recommends a range of 25-35 PSI
dependent on the weight of the rider and the type of terrain.
• Ensure the wheels are aligned correctly and true.
• Ensure the wheels are properly seated in the dropouts and that the wheel nuts are
tightly secured.
6. BATTERY
• Familiarize yourself with battery charging and storage for best practices.
7. BRAKE SYSTEM
• Pull the Brake Lever; You should sense a distinct pressure point, and the levers
should remain unable to make contact with the handle.
8. CABLES
• Look for any loose cables.
• There should be no strain on any wiring near the fork when turning the handlebars
from left to right.
9. KICKSTAND
• Make sure that the kickstand is tightly secured and not rubbing against the ground
or tires.
BEFORE YOU RIDE

17
WALK MODE - E12
Parents can help teach kids how the motor feels by using WALK MODE (e12 only).
1. Set gear position to 0 in order to prevent accidental acceleration. The parent can walk
alongside the bike and press and hold (-) MINUS.
2. This will engage the motor for as long as the button is pressed in.
3. It will have a 1-2 sec delay bike will then move at a top speed 2.5mph.
STRIDE MODE
STRIDE MODE allows riders to set the bike in motion using their feet while gripping the
accelerator. Once the wheels have completed 2-3 FULL ROTATIONS, the motor seamlessly takes
control, allowing the rider to shift their feet onto the foot pegs. This mode helps reduce the
feeling of abrupt acceleration, which can catch newer or younger riders o guard. To enable/
disable Stride mode:
1. Turn on bike.
2. HOLD (+/-) simultaneously until P01 shows on the display. (Bike will automatically leave
the program mode after 4 seconds of no use)
3. Press the POWER button until the display shows P09. Press the (-) MINUS button so the
display reads 00000.
4. Wait 4 seconds until the bike exits P MODE, the bike is now in ride mode.
• Stride mode: 00001
• Ride mode: 00000
5. Select the desired gear to operate.
OPERATING BIKE
Left Brake
Power On/O
(+/-) Enter program mode
Walk Mode Indicator