Orthomate KAPP35 User manual
©2017 StrideOn Australia Ltd.
Knee Scooter User Manual
All instructions must be read before
using the Orthomate™ Knee Scooter.
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©2017 StrideOn Ltd
Thank you for choosing the Orthomate™ Knee Scooter
Read this user manual and all the safety instructions before using the Orthomate™. If after reading this
manual you have questions, please contact your authorised Orthomate™ dealer for further assistance.
Please Read
IMPORTANT CAUTIONS
Please Read
The Orthomate™ Knee Scooter is a medical device for individuals with below the knee injuries. It is not a toy
or recreational scooter. Failure to follow these important cautions below may result in serious injury:
•DO NOT use if you have difficulty with balance.
•DO NOT use if tyres are under inflated, or exceed the PSI on the side of tyre.
•DO NOT use as an aid to assist standing up from a seated position.
•DO NOT use on stairs, steps, moving walkways, or escalators.
•DO NOT use over curbs or uneven ground.
•DO NOT use to go faster than a slow walking pace.
•DO NOT turn the unit sharply while moving.
•DO NOT stand or sit on the unit.
•DO NOT use on soft or uneven terrain.
•DO NOT turn sharply while moving.
•DO NOT use in a shower, bath, wet or slippery conditions.
•DO NOT use if component of the Knee Scooter is broken or not functioning properly.
•DO NOT use if you are under the influence of alcohol, medication or any other substance.
Consult Your Physician Before Using
You should consult with your Doctor/Medical Practitioner if you have any concerns whatsoever before
using the Orthomate™ Knee Scooter. Neither StrideOn Australia Pty Ltd nor any employee of
StrideOn Australia Pty Ltd is medically qualified to advise you on your suitability to use the
Orthomate™ Knee Scooter or make an assessment that the Orthomate™ will be appropriate for your
purpose or condition.
Maximum User Weight:
The Orthomate™ Knee Scooter can accommodate individuals up to 159kg.
LIMITED LIFETIME WARRANTY
Orthomate™ Knee Scooters are built to exacting standards and are carefully inspected prior to shipment.
StrideOn. (StrideOn Ltd) warrants the Orthomate™ Knee Scooter (“Orthomate™”) frame and cross
braces to be free of defects in materials and workmanship under normal wear and tear from the date of
purchase for a Limited Lifetime (“Warranty”).
The Warranty extends only to the original purchaser of the Orthomate™. StrideOn’s only obligation under
the Warranty is to repair or replace the defective product. The warranty does not include labour or
shipping charges incurred to repair or replace the defective product.
The Warranty is void if: the product serial number has been removed or made illegible; the product has
been repaired or modified by an unauthorised third party; the product is damaged from the use or
attachment of unauthorised parts or devices; the product is damaged by the user’s failure to adhere to
product operating instructions and safety precautions; the product is damaged by negligence, misuse,
accident, or improper maintenance; the product is damaged from an act of God or any event outside the
control of StrideOn Ltd.
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StrideOn Ltd exclusively shall determine the occurrence of a Warranty voiding event. The Warranty herein
is the only Warranty offered. There are no other Warranties either expressed or implied, including but not
limited to any Warranty of design, merchantability, or fitness for a particular purpose.
StrideOn Ltd shall not be responsible for any incidental, consequential or indirect damages from the use of
StrideOn Ltd products. No agent of StrideOn is authorised to alter or exceed the Warranty as set forth
herein.
For Warranty service contact your authorised Orthomate™ dealer. If you do not receive satisfactory
Warranty service from your authorised dealer, please contact StrideOn Ltd at 6 Cotlake Close, Taunton,
TA1 3RD Somerset UK or www.strideon.co.uk
Warranty Service Information
Please take a moment and write down the purchase information below which is necessary for any warranty service.
Authorised Dealer Name:
StrideOn Australia
Authorised Dealer Phone #:
(07) 3423 0487
Date of Purchase:
Product Serial #:
INSTRUCTIONS FOR QUICK NO TOOLS SETUP
Step 1. Unpack your Orthomate™ Knee Scooter
A. Assemble the Orthomate™ on a stable, level surface.
B. Remove the Knee Scooter and all other items from the shipping box.
C. Verify the following parts are included in the Orthomate™ shipping box.
1. Basket
2. Knee rest
3. Knee rest height adjustment knob and bolt
4. Handlebar height adjustment knob and bolt
If any of the items are missing or damaged contact your place of purchase or rental immediately and DO NOT
use the Knee Scooter.
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Step 2. Unfold the steering column
A. Lift up the Steering Column (Figure 2A) until it clicks into position upright (Figure 2B).
B. Rotate the Locking Lever upwards towards the Steering Column into the open gap. (Figure 2B).
C. Turn the Release Lever clockwise until you feel it start to tighten (Figure 2C).
D. Push the Locking Lever down to the side, ensuring the lever is tight and the Steering Column secure.
(Figure 2D).
WARNING:
•Failure to ensure that the Steering Column is clicked into position (Figure 2B) and or not pushing the
locking lever down to secure the Steering Column (Figure 2D) will prevent proper locking and result in
serious injury.
•Never tamper with the Locking Lever.
3D
2A
2D
2C
2B
2A
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Step 3. Install the knee rest for RIGHT or LEFT Leg
For LEFT LEG injury
A. Remove the Knee Rest Adjustment Bolt
Thumbscrew.
B. Insert the Knee Rest Post
into the Post Holder so the
“L” label on the underside
is facing toward the front.
C. When viewed from
behind, the Knee Rest
will be offset toward
the right (Figure 3A).
For RIGHT LEG injury
A. Remove the Knee Rest Adjustment Bolt
Thumbscrew.
B. Insert the Knee Rest Post
into the Post Holder so the
“R” label on the underside
is facing toward the front.
C. When viewed from
behind, the Knee Rest
will be offset toward
the left (Figure 3B).
D. Determine your desired Knee Rest Height. The knee rest height should be set at a level that allows you
to stand upright with your knee centered on the pad and your weight comfortably balanced (Figure 3C).
E. Insert the knee post into the post holder (Figure 3D) and then align the bolt with the knee rest post hole
at your desired height (Figure 3E).
F. Screw the knee rest knob on finger-tight (Figure 3E) all the way in (Figure 3F).
G. Once installed, the knee rest should not move up and down. If there is movement, the knee rest has
not been installed properly.
WARNING:
•Failure to install the knee rest properly may result in serious injury.
•Do not sit on the knee rest while the Knee Scooter is moving. Doing so may result in loss of balance and
serious injury.
3F
3E
3D
3C
3A
3B
3F
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Step 4. Adjust the handlebar height
A. Loosen the handlebar adjustment knob (Figure 4A) and remove the knob and bolt.
B. Raise the handlebar to approximately your waist height in a comfortable standing position (Figure
4B).
-You should be able to rest your hands on the handlebar grips in a comfortable natural position.
-You should not be leaning or hunched over when gripping the handlebar.
C. Insert the bolt and align with the handlebar hole at the desired height. The bolt head should fit into the
hex shaped cut out (Figure 4C).
D. Screw the adjustment knob onto the bolt until finger-tight.
NOTE: If the handlebar “rattles” in the holder, it means the bolt has not
been fully inserted into the cut out or the knob is loose.
WARNING:
•Failure to properly install the handlebar height adjustment knob and bolt may cause the
handlebar to become unstable and serious injury may occur.
Step 5. Attach the wire basket
A. Align the vertical slots in the basket with the bracket on the steering column (Figure 5A).
B. Insert the basket onto the bracket hooks and slide it down onto the 4 hooks (Figure 5B).
WARNING:
•Do not overload the Basket. The Basket is intended for light-weight items only.
•Carrying large or heavy items inside the Basket may impair your ability to steer or make the unit
top heavy resulting in loss of control/balance and serious injury.
4C
4B
5A
Q
4A
A
5B
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CONGRATULATIONS! Your Orthomate™ is now setup!
Next read the Operating Instructions and Safety & Maintenance information before using your Orthomate™.
Operating Instructions
Using the hand brake
•With the palms of your hands resting on the handlebar grips, reach your fingers forward to the brake
handle and squeeze the handle back toward the grip (Figure 6A).
•The harder you squeeze the handle the more braking power you apply to the rear wheels.
•To engage the Parking Brake, squeeze the brake handle and push the silver button down until the handle
stays locked in position. (Figure 6B).
•To release the Parking Brake, squeeze the brake handle and then release your fingers. The handle will
return to the normal position (Figure 6C).
WARNING:
•Always engage the Parking Brake before mounting or dismounting the Knee Scooter.
•Avoid sudden stops - apply the brake gradually to slow the unit in combination with using your
uninjured leg to assist stopping.
•The brake is designed to slow you down, it will not bring you to a complete stop quickly.
How to use your Orthomate™ Knee Scooter
•Always engage the Parking Brake before mounting and dismounting the Knee Scooter (Figure 7A).
•Grasp the handlebar grip and rest the knee of your injured leg on the center Knee Pad (Figure 7B).
•Balance your weight between the knee rest and your uninjured leg.
•Release the Parking Brake and use your uninjured leg to push forward in slow controlled walking steps (Fig. 7C).
•Keep your body weight centered over the Knee Pad as you move. Never go faster than a slow walking pace.
7A
7B
7C
6A
6B
6C
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Safety and Maintenance
Safety Instructions
•Take slow, controlled strides and make turns very slowly when using your Knee Scooter.
•Be aware of changing surfaces, moving between hard floors and carpeting can affect your balance.
•Be especially aware of inclines and go very slowly. The Rear Wheels may slide on carpeted or slick
inclined surfaces even when the brakes are fully applied.
•Navigate surface changes by allowing the front wheels to roll over the surface change one wheel at a
time. Avoid any area that will compromise your balance or control.
•Use caution when approaching uneven terrain like pavement gaps, doorway thresholds, door mats.
Avoid uneven surfaces like gravel, grass, or loose dirt which, can compromise the user’s balance and
stability.
•Do not overreach across the Handlebar or drastically shift your weight on the unit, be sure to keep your
weight centered over the knee post at all times.
•DO NOT take or use the Knee Scooter into the shower or bath.
•DO NOT use in extremely wet conditions.
Safety Checklist
•Make sure all tyres are properly inflated, and not greater than the PSI on the side of tire.
•Make sure all adjustment knobs are tight before use.
•Test the Hand Brake and Parking Brake. The Rear Wheels should not rotate when the Hand Brake or
Parking Brake is fully applied. The Hand Brake should create increasing resistance as the handle is
squeezed.
•Test the steering by turning the Handlebar to the left and right and check that the wheels are turning in
correct alignment with the steering.
Cleaning and Maintenance
The Orthomate™ Knee Scooter is a piece of medical equipment and needs regular maintenance.
•Keep the Knee Scooter stored indoors to avoid moisture and rust.
•Clean the Knee Scooter surfaces and wheels with a mild cleaning solution and damp cloth.
•DO NOT use a water hose or power sprayer to clean the Knee Scooter.
•Check tyres for damage and loss of tread.
•Check the knee rest pad for cushion deterioration.
•Make sure all nuts and bolts are tight.
Ordering Replacement Parts
•Order replacement parts through your authorised dealer.
•Using un-authorised parts will void the service warranty.
StrideOn Australia Pty Ltd.
10/3 Fermont Road Underwood, QLD 4119
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Knee Scooter
For questions about the proper use of your Orthomate™ Knee Scooter,
please contact an authorised dealer.
Or contact us at:
StrideOn Australia Pty Ltd.
10/3 Fermont Road Underwood, QLD 4119
www.strideon.com.au
©2017 StrideOn Australia Pty Ltd
Manufactured in China
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