Orthoquad RZ1500 User manual

USER’S MANUAL
WARNING
Read the User Manual carefully before operating the RZ1500
If you do not fully understand any part of this manual, please contact your dealer or
any of our Service Centres.
Read this manual step by step, as injury or damage may occur from misuse!
WARNING
Electromagnetic Interference (“EMI”) can cause powered vehicles to behave
erratically, which could be dangerous to the user.
For your safety and protection, it is IMPERATIVE that you take time to read
Chapter 8 (“EMI WARNING”) before operating the RZ1500.

CHAPTER 1 – OVERVIEW OF THE RZ1500 (MAIN FEATURES)
3
CHAPTER 2 – SAFETY SYMBOLS FOR THE RZ1500
4
CHAPTER 3 – SAFETY INSTRUCTIONS for RZ1500
8
CHAPTER 4 – OPERATING INSTRUCTIONS
17
CHAPTER 5 –CHARGING THE RZ1500 BATTERIES
21
CHAPTER 6 –MAINTENANCE
22
CHAPTER 7 – TROUBLESHOOTING AND REPAIR
24
CHAPTER 8 – EMI WARNING
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25
WARRANTY
Specification Sheet
SPECIFICATIONS 26
WARRANTY + STORAGE INSTRUCTIONS 27

CHAPTER 1 – OVERVIEW OF THE RZ1500 (MAIN FEATURES)
Congratulations on choosing the RZ1500 as your electrically powered scooter.
The RZ1500 is designed for a maximum occupant mass of 180 kg (400 lbs).
The RZ1500 is an indoor/outdoor scooter designed to work in normal environmental
conditions from very cold temperatures (-30ºC/-22ºF) to very hot temperatures
(+45ºC/+113ºF).
The RZ1500 will operate in light rain showers, but extended use is not recommended in
heavy rain or snow.
The RZ1500 is easy to operate. The relatively large wheels let the user drive on unpaved
roads, over moderately rough terrain and over obstacles as high as 4” (10 cm).
Refer to specification Sheet (Page 26) for the required tyre pressure.
The RZ1500 can climb slopes with angles and loads as detailed in Figure: Maximum
Recommended Incline Angles (Page 10).
The RZ1500 maximum safe slope is: 6º (10.5%).
The braking system stops the RZ1500 smoothly and within a short distance after the
throttle control lever is released.
The RZ1500 is equipped with both front and rear shock absorbers to give the user a
comfortable and smooth drive, even when using the vehicle on moderately rough roads.
The seat is spacious and comfortable, and can be rotated for easy access (standard
seats). It can be adjusted forward and backward, and up and down by a technician.
All controls are conveniently mounted on the tiller and are simple to operate.
Under normal conditions, the RZ1500 can travel up to 40 km before the batteries require
recharging.
After reading through this entire manual and before using the RZ1500, do a visual check of
all the parts of the vehicle, to make sure that there is no visible damage. If you have any
questions or concerns, contact your dealer.
The RZ1500 was developed to use maintenance-free sealed batteries only.

CHAPTER 2 – SAFETY SYMBOLS FOR THE RZ1500
WARNING! An authorized supplier or qualified technician must perform the
initial setup of this scooter, and must perform all of the procedures in this
manual.
The symbols below are used throughout this user’s manual and on the
scooter to identify warnings and important information. It is very important for you to read them
and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to
follow designated procedures can cause either personal injury, component
damage, or malfunction.
On the scooter, this is a triangular black symbol.
MANDATORY! These actions must be performed as specified. Failure to
perform mandatory actions can cause personal injury and/or equipment
damage. On the scooter, this is a white symbol on a dark background.
PROHIBITED! These actions are prohibited. These actions must not be
performed at any time or under any circumstances. Performing a prohibited
action can cause personal injury and/or equipment damage. On the scooter, this
is a black symbol with a circle and slash.
Please note and strictly adhere to the following Safety Instructions. Additional
Warnings and Notices are printed in this user manual; it is imperative that you
read carefully all chapters of this manual before operating the RZ1500. It is
also advisable to refresh your memory by re- reading this manual periodically.
Get acquainted with the RZ1500 and its operational features before driving it.
Drive slowly (speed limit dial set to MIN) until you get used to the RZ1500, to its
various functions, safety features, and to its braking capabilities and limitations.
Watch carefully for pedestrians and drive your RZ1500 accordingly. In
crowded areas, always drive with the speed limit dial set to MIN. Drive
only where permitted according to all applicable local laws and
ordinances. RZ1500 is 69 cm (27") wide. Take great care not to hit
persons or any objects around the vehicle.
Never remove any of the RZ1500 safety parts such as fenders, plastic covers.
Never remove any of the Warning labels.
Never put your hands, fingers, or legs into any moving parts or under any
protective cover, since moving parts and hot surfaces are under those
covers.

When making adjustments (folding the seat back, adjusting the armrest,
moving the seat forward or backward, adjusting the tiller distance), as well
as when squeezing the throttle control lever, always take care that your
hands and fingers are not trapped between any of the moving parts.
When moving the tiller forward or backward, be careful not to trap your
fingers in the mechanism.
The load in the rear basket must not exceed 8 kg (17.6 lbs).
The load in the front basket must not exceed 5 kg (11 lbs).
The RZ1500 is designed to carry ONE person only on the Single Seat
model. Never operate it with an additional person on board, including a child.
Never inflate the RZ1500 tyres more than the manufacturer’s
recommended pressure shown on the tyres.
Never use the RZ1500 on stairs.
Never try to go over an obstacle that is more than the maximum
recommended slope angle and obstacle height given in the specification
sheet. When driving over an obstacle, always drive so that the front of the
RZ1500 is facing the obstacle.
If for any reason the RZ1500 does not stop when you release the throttle
control lever, or takes longer to stop than it should (3 meters on a level
surface), turn the main key switch to OFF, and contact your dealer.
Do not use the RZ1500 in heavy rain or extreme humidity, or at
temperatures below -30ºC (-22ºF) or above +45ºC (+113ºF).
The seat weighs 21 kg (46 lbs). Each battery weighs a minimum of 25 kg
(55 lbs). Be careful when lifting the seat and the batteries.
See instruction for lifting the seat and the batteries in Chapter 8:
Maintenance, and Chapter 9: Troubleshooting and Repair. Always lift using
your knees and legs, not your back.
Use lead acid maintenance-free sealed batteries only.
If the RZ1500 is involved in any kind of an accident in which parts are
damaged, you must get a qualified technician to examine it before
continuing to use it.
WARNING!!! Special care must be taken to prevent children from
operating the RZ1500.
Do not allow unsupervised children to play near the RZ1500 scooter while
the batteries are charging.

Always drive carefully. Adjust your speed according to road conditions.
When turning at high speed, the RZ1500 can become unstable. Before
making sharp turns, reduce speed to minimum to prevent roll-over.
The RZ1500 is able to go up slopes higher than the recommended safe
slope. However, do not drive on slopes whose incline you do not know.
Always drive very slowly and do not drive on the side of such slopes.
Before starting to drive, make sure your emergency brake operates properly.
Do not release either the manual or the manual release lever of
the electromagnetic brake (EMB) when the RZ1500 is on a slope.
When on any sort of an incline, never place the RZ1500 in freewheel mode
while seated on it or standing next to it.
The lights of the RZ1500 should be on when visibility is reduced,
day or night.
Since your seat upholstery is fire resistant, do not cover it or
replace with any upholstery other than upholstery of the same
kind.
When removing the battery cover, watch out for hot parts. The motor,
axle, EMB, electronic cards and electronic controller might be hot, Do not
touch them until you have checked their temperature.
Make sure your fingers are not squeezed between the levers and the
rubber grip.
Do not use a cell phone, walkie-talkie, laptop, or other radio transmitter while
operating the RZ1500.
Removal of the grounding prong can create electrical hazard. If it is
necessary to use a 2-pronged electrical outlet, properly install an approved
3-pronged adapter.
Do not connect an extension cord to the AC/DC converter or to the
battery charger.

Keep tools and other metal objects away from the battery terminals.
Contact with tools can cause electrical shock. Do not sit on the
RZ1500 when it is on any type of lift/elevation product.
Explosive conditions exist
Disposal and recycling: Contact your authorized dealer for information on
proper disposal of your RZ1500 and its packaging.
Wear safety glasses.
Contains lead
The battery charger is for indoor use only.
Flammable material. Do not expose to open flame.
At the rear of the RZ1500 is the manual release lever of the EMB. When
using this lever, be careful not to touch the internal surface of the motor, as
it could be very hot and cause injury. See the warning label at the rear of the
scooter near the lever.
Keep tools and other metal objects away from the battery terminals.
Contact with tools can cause electrical shock. Do not sit on the
RZ1500 when it is on any type of lift/elevation product.
Explosive conditions exist
Disposal and recycling: Contact your authorized dealer for information on
proper disposal of your RZ1500 and its packaging.
Wear safety glasses.
Contains lead
The battery charger is for indoor use only.
Flammable material. Do not expose to open flame.
At the rear of the RZ1500 is the manual release lever of the EMB. When
using this lever, be careful not to touch the internal surface of the motor, as
it could be very hot and cause injury. See the warning label at the rear of the
scooter near the lever.
Keep tools and other metal objects away from the battery terminals.
Contact with tools can cause electrical shock. Do not sit on the
RZ1500 when it is on any type of lift/elevation product.
Explosive conditions exist
Disposal and recycling: Contact your authorized dealer for information on
proper disposal of your RZ1500 and its packaging.
Wear safety glasses.
Contains lead
The battery charger is for indoor use only.
Flammable material. Do not expose to open flame.
At the rear of the RZ1500 is the manual release lever of the EMB. When
using this lever, be careful not to touch the internal surface of the motor, as
it could be very hot and cause injury. See the warning label at the rear of the
scooter near the lever.

CHAPTER 3 – SAFETY INSTRUCTIONS for RZ1500
GENERAL
MANDATORY! Do not operate your new RZ1500 scooter for the first time
without reading and understanding this user manual completely.
Your RZ1500 is a state-of-the-art life-enhancement device designed to
increase mobility. We provide an extensive range of products to best fit
the individual needs of the user. Please be aware that the final selection
and purchasing decision regarding the type of RZ1500 scooter to be
used is the responsibility of a user who is capable of making such a
decision and of his or her healthcare professional (i.e., medical doctor,
physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert
has properly fitted the RZ1500 scooter to the user and has assisted the prescribing
healthcare professional and/or the authorized dealer to give instructions for the use of
the product.
There are certain situations, including some medical conditions, where the user will
need to practice operating the RZ1500 scooter in the presence of a trained attendant.
A trained attendant can be defined as a family member or care professional specially
trained in assisting a user in various daily living activities.
As you begin using your RZ1500 scooter during daily activities, you will probably
encounter situations in which you will need some practice. Simply take your time and
you will soon be in full and confident control as you manoeuvre through doorways, on
and off elevators, up and down ramps, and over moderately rough terrain.
Below are some precautions, tips, and other safety considerations that will help
you operate the RZ1500 scooter safely.
MODIFICATIONS
We have designed and engineered your RZ1500 to provide maximum
mobility and utility. Under no circumstances should you modify, add,
remove, or disable any feature, part, or function of your RZ1500.
WARNING! Do not modify your RZ1500 in any way not authorized by the
manufacturer. Do not use accessories if they have not been tested or
approved by the manufacturer.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your RZ1500 by any of its
removable parts, including the armrests, seat, or shroud.
PRE-RIDE SAFETY CHECK
Get to know the feel of your RZ1500 and its capabilities. We recommend
that you perform a safety check before each use to make sure your RZ1500
operates smoothly and safely.
Perform the following inspections prior to using your scooter:
Check for proper tyre inflation. Maintain but do not exceed the psi/bar/kPa
air pressure rating indicated on each tyre .
Check all electrical connections. Make sure they are secure and not corroded.
Check all harness connections. Make sure they are secured properly.
Check the brakes.
Check the battery charge.
If you discover a problem, contact your authorized RZ1500 dealer for assistance.

TIRE INFLATION
Your RZ1500 is equipped with pneumatic tires. Check the tire pressure at
least once a week. Proper inflation pressures will prolong the life of your tires
and help ensure the smooth operation of your RZ1500.
WARNING! It is critically important that the psi/bar/kPa air pressure indicated
on each tyre is maintained at all times. Do not under-inflate or over-inflate
your tires. Under-inflation may result in loss of control, and over-inflation may burst the
tyre. Failure to maintain the indicated pressure rating at all times may result in tire and/or
wheel failure.
WARNING! Inflate your scooter tires from a regulated air source with an attached
pressure gauge. Inflating your tires from an unregulated air source could over-inflate
them, resulting in a burst tire.
WEIGHT LIMITATIONS
Your scooter is rated for a maximum weight capacity. Refer to
Specification sheet for details.
MANDATORY! Stay within the specified weight capacity for your RZ1500.
Exceeding the weight capacity voids your warranty. We will not be held
responsible for injuries and/or property damage resulting from failure to
observe weight limitations. WARNING! Do not carry passengers on your
scooter. Carrying passengers on your RZ1500 may result in instability.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination,
designed for easy and safe access. Some ramps may have turning
switchbacks (180-degree turns) that require you to have good cornering skills
on your RZ1500 scooter.
Proceed with extreme caution as you approach the downgrade of a ramp or incline.
Take wide turns with your RZ1500 scooter around any tight corners. If you do that,
the scooter’s rear wheels will follow a wide arc. Do not cut the corner short, and do not
bump into or get hung up on any railing corners.
When driving down a ramp, keep the RZ1500 scooter’s speed adjustment set to
the slowest speed setting to ensure a safely controlled descent.
Avoid sudden stops and starts.
Refer to Figure to determine the maximum slope.

Maximum Recommended Incline Angles
When driving up an incline, try to keep your RZ1500 moving. If you must stop, start up
again slowly, and then accelerate cautiously. When driving down an incline, set the speed
switch to MIN and drive forward only. If your RZ1500 starts to move down the incline faster
than you want, allow it to come to a complete stop by releasing the throttle control lever,
then push the throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When on any incline, never place the RZ1500 in freewheel mode while
seated on it or standing next to it.
WARNING! When climbing an incline, do not zigzag or drive up at an angle. Always drive
your RZ1500 scooter straight up the incline. This greatly reduces the possibility of tipping
over or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! Do not drive your RZ1500 scooter across an incline or diagonally up or down
an incline; if possible, do not stop while driving up or down an incline.
WARNING! Do not drive up or down a potentially hazardous incline (e.g., areas covered
with snow, ice, cut grass, or wet leaves).
WARNING!
Even though your RZ1500 is capable of climbing slopes greater than those illustrated in
Figure, do not, under any circumstances, exceed the incline guidelines or any other
specifications presented in this manual. Doing so could cause your RZ1500 to become
unstable. Note that public accesses ramps are not subject to government regulation in all
countries, and therefore do not necessarily have the same standard degree of slope.
Other inclines may be natural or not be designed specifically for scooters. Figure
illustrate your RZ1500 stability and its ability to climb includes under various weight loads
and under controlled testing conditions.
These tests were conducted with the RZ1500 seat in the highest position and in its
farthest rearward position. Use this information as a guideline. Your RZ1500 ability to
travel up inclines is affected by your weight, scooter speed, your angle of approach to the
incline, and your RZ1500 setup.
WARNING! Any attempt to go up or down a slope steeper than shown in Figure may
make your RZ1500 unstable position and cause it to tip.
WARNING! Never carry an oxygen tank weighing more than 15 lbs (6.8 kg). Never put
more than 5 Kg (11 lbs) in the front basket or more than 8 Kg (17.6lbs) in the rear basket.