Oticon Medical Streamer XM User manual

Oticon Medical Streamer XM
Instructions for Use

2
Introduction to this booklet
This booklet guides you on how to use and maintain your new Streamer. Please read
the booklet carefully, including the Warning section. This will help you achieve the full benefit
of your new Streamer.
If you have additional questions about the use of your Streamer, please contact your hearing
care professional.
The Streamer connects your hearing aids wirelessly to different audio sources and makes your
hearing aids work like wireless headphones. The Streamer transmits the sound directly into
both hearing aids and thereby improves the audio experience.

3
Intended use
Oticon Medical Streamer XM is intended to be used by wireless hearing solutions users.
The product is intended to be used together with the given hearing solution. The Streamer is
a communication interface between the hearing solutions and other devices such as cell
phones. The Streamer can be connected to a range of external (additional) devices to enable
the hearing instrument user to better hear a TV or to communicate through Bluetooth-enabled
cell phones, etc.
The Streamer can also be used as a remote control that enables you to adjust the hearing
instrument volume and change programs in the hearing instruments.
The Streamer is not intended to be used by infants/children < 36 months.

4
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory
has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been
certified by the developer to meet Apple performance standards. Apple is not responsible for
the operation of this device or its compliance with safety and regulatory standards. Please
note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered
in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play,
and the Google Play logo are trademarks of Google LLC. The Android robot is reproduced or
modified from work created and shared by Google and used according to terms described in
the Creative Commons 3.0 Attribution License.

5
Continues on next page
Contents
Package content 8
Streamer overview 11
Basic functions – first-time use
Wearing the Streamer with the neck loop 12
Using the Streamer without the neck loop 14
Turning the Streamer on and off 16
Static electricity 18
Charging the Streamer 20
Battery low indicator 22
Remote control of the hearing aids 26
Pairing the Streamer with a mobile phone and other devices 28
Clear pairing 30

6
Primary functions
Connectivity/streaming 32
Mobile phone 33
ConnectLine Phone solution 40
ConnectLine microphone 42
ConnectLine TV solution 44
Secondary functions
ConnectLine App 46
Connectivity/streaming 47
Music/audio cable 48
Headset cable 50
Music/audio wireless 52
PC headset – wireless 54
T-coil (built-in) 56
FM receiver (optional) 58

7
Additional information
Cleaning and maintenance 61
Accessories and spare parts 62
Warnings 64
Technical information 68
International warranty 72

8
Package content
The Streamer box consists of the following elements:
Streamer
Protective skin (page 62)
Box 3Box 1
Neck loop – medium (page 12) Neck loop – long (page 12)
Charger (page 20)
Power supply will vary from
country to country.

Streamer XM
Oticon Medical Streamer XM
Instructions for Use
9
Box 2 This guide (Instructions for use)
3.5 mm mini jack
stereo cable
for MP3/music
(page 48)
USB charger cable
(page 20)
3.5 mm headset
splitter cable for use
with PCs (page 50)

10
IMPORTANT NOTICE
Please refer to your hearing aid’s Instructions for Use for details on the functionality of
your specific hearing aid solution.

11
Streamer overview
Microphone
(page 42)
Volume control
(up/down)
(page 26)
Neck loop in/out
Neck loop
(page 12)
Phone
(page 33 & 40)
TV (page 44)
AUX selector
(page 47)
Microphone inlet
On/off button
Status
indicator
On/off indicator
Charging
Pairing
Battery
Mini jack
FM receiver
Power supply
On/off

12
Basic functions – first-time use
Wearing the Streamer with the neck loop
The neck loop is an integral part of the Streamer’s electronic system. It is used as an antenna
to transmit sound to your hearing aids.
For the best possible sound and longest possible streaming time, the Streamer should always
be worn with one of the included neck loops. The Streamer comes with two neck loops, a long
and a medium.
IMPORTANT NOTICE
Please use the neck loop carefully. To avoid strangulation the neck loop will automatically
release if it gets caught in something. Do not shorten or modify the neck loop in any way,
such as tie a knot to shorten the length. If a neck loop breaks, it cannot be repaired and
must be replaced immediately. Consult your hearing care professional for a replacement.

13
Neck loop
Inserting neck loop
The neck loop snaps into the holes on the top of the
Streamer.
Note that when talking to somebody through the
Streamer, it is important that your voice can be picked
up by the built-in microphone on the top.
Microphone
Your voice
Sound from Streamer
to hearing aids

14
Using the Streamer without the neck loop
Depending on the hearing aid, the Streamer can also be used without the neck loop, e.g. with
the optional belt clip. The distance to the hearing aid should then be less than one meter. You
may experience dropouts in sound, which is why we recommend using the neck loop. If the
Streamer is used without the neck loop, then the Streamer functionalities depend upon whether
the Streamer is in open mode (the default) or your hearing care professional has set it to linked
mode and paired it with your hearing aids, see the table below.
Functionality Works in an open
Streamer
Works in a linked Streamer
As a remote control No Yes
Hear the ring from an incoming
call Yes Yes
Streaming of sound from e.g. TV,
or phone calls No Yes
If the Streamer is used with the neck loop then it has all functionalities activated no matter
whether the Streamer is open or linked.

If you use the Streamer without
the neck loop, it should be linked
(see page 14) to get access to all
streamer functions.
15
No neck loop
Max 1 metre
Belt clip (optional)
When using the Streamer without the neck loop, more power will be used – consequently
maximum streaming time is reduced to 5 hours on one full charge.
Sound
processor

16
Turning the Streamer on and off
Power on
Press the on/off button on the top of the Streamer for approx.
2 seconds until all lights on the front and top flash to indicate
it is powered on.
Release the on/off button. The power indicator on the top of
the Streamer should now fade to green.
If the Streamer cannot power on, make sure it is charged
(page 20).
To see the status of the Streamer, press the on/off button
briefly.
Power off
Press and hold the on/off button on the top of the Streamer
for approx. 2 seconds until the green on/off indicator is
turned off.

17
Power on/off
Status Front Description
The Streamer is off
After pressing the on/off button for approx. 2 seconds,
all lights will be on for a few seconds to indicate that the
Streamer is now turned on
The Streamer is now turned on and ready for use

18
Static electricity
If the streamer is exposed to electrostatic discharge, i.e. static electricity, it may stop streaming.
The Streamer will by default restart and you can reactivate your streaming.
For detailed information on how to establish specific streaming connections, please refer to
“Primary functions” (page 32) or “Secondary functions” (page 46) in this Instructions for use.

19
Static electricity

20
Charging the Streamer
The Streamer uses a rechargeable battery. We recommend that you charge
the Streamer once a day for best possible performance.
Insert cable from the enclosed charger in the micro USB socket in the bot-
tom of the Streamer (A). Remember to connect the charger to a power out-
let.
Charging, when turned on, is indicated by a blinking green indicator on
the top. Once fully charged, the indicator will show steady green.
Charging, when turned off, is indicated by a blinking green indicator on
the top. Once fully charged, the indicator will be off.
On/off
indicator
IMPORTANT NOTICE
When recharging, the on/off indicator should be lit as described in this “Instructions
for Use”. If the on/off is not lit, disconnect the Streamer from the charger and consult your
hearing care professional.