Otto TW100 User manual

INSTRUCTION MANUAL
TRUE WIRELESS
EARBUDS
MODEL NO. TW100
WITH CHARGING CASE

·1·
Product overview
Left ear Right ear
Back
Charging case
Indicator light
/microphone
Multi-function button
Status
lights Status button
Micro USB port

·2·
Power on/off
1.
2.
Press and hold the Multi-function button on both earbuds to
turn on the units (indicators flashes red & blue
simultaneously).
To turn off, press and hold Multi-function button on either
earbud until indicator flashes red, or simply put both earbuds
back to the charging case and press status button on the
charging case.
Pairing
Power on both earbuds and turn on Bluetooth function on
mobile device. Select to pair with “TW100”. A prompt will play
once pairing is successful.
(Pairing process is required only on new device.)

·3·
Charging operation
Initial use of the earbuds
2.
1.With the earbuds placed inside the charging case,
connect the charging cable (included) to the charging
port on the back of the charging case and the other end
of the charging cable to a workable USB power source.
Earbuds are fully charged once the power indicator light
on each earbud turns off.
1. Recharge earbuds by inserting both earbuds into the
charging case firmly. Press the status button to activate
the charging process from the charging case. The
indicators on earbuds will light up in red when charging.
Recharging earbuds/charging case

·4·
2.
3.
4.
5.
Red indicator light on the earbuds will be “on” during the
charging process and will turn off once the earbud is
fully charged. Charging time may vary based on the
battery level of the charging case.
To check battery level of charging case: Press “status
button” in the front of the charging case to review battery
status.
Recharge the charging case by connecting the USB
charging cable (included) to the charging port on the
back of the charging case and the other end to a USB
power source.
Status lights in the front of charging case flash red
during the charging process and will turn to solid red
once the charging case is fully charged.

·5·
Troubleshooting
Issue Possible Cause Solution
●
Signal interference
from surrounding
environment such
as cellular signal
tower and WIFI
broadcast antenna
●
●
Leave the premises to reduce
the interference
Turn off both earbuds and remove
“TW100” from the Bluetooth
device list on your mobile device.
Re-initiate the pairing process
Audio from
earbuds is
lagging or
one side
dropped out
●
●
A loose connection
on USB charging
cable in between
charging case and
USB power source
USB power source
is not working
●
●
Check both connections of the
USB charging cable.
Check status of the USB power
source
Charging
case cannot
be
recharged
●
Battery level in
charge case is low
●
Connect the charging case with
the included USB charging cable
to a USB power source
Earbuds
are not
charging

·6·
●
●
Bluetooth connection
is interrupted
Audio volume level
was set too low
●
●
Check the bluetooth connection
Check sound volume setting on
the mobile phone
No audio
during
handsfree
operation
●
Earbud charge points
do not connect with
charge points in
charging case
●
Take out both earbuds and
reposition them in the charging
case until red indicator light is on
Earbuds
are not
charging
●
●
●
The pairing steps
were missed
Previous connected
devices have not yet
disconnected from
the earbuds
Battery level is low
in earbuds
●
●
●
Turn off both earbuds and go
through the pairing steps again
Check the Bluetooth setting on
the previous connected device to
either turn off the Bluetooth
function or remove “TW100” from
the list of device
Put both earbuds into the
charging case to recharge (check
the battery level in the charging
case and connect to external USB
power source if necessary)
Earbuds
cannot
be
paired
with the
mobile
device

·7·
●
●
●
●
●
●
●
●
●
●
Pause: Press either multi-function button
Play: Press either multi-function button
Next track: Press twice on the multi-function button of left
earbud
Previous track: Press twice on the multi-function button of
right earbud
Volume up: Long press on the multi-function button of left
earbud and a beep tone will confirm one level up
Volume down: Long press on the multi-function button of
right earbud and a beep tone will confirm one level down
Call up assistance: Press three times on the multi-function
button on either one of earbuds
Answer call: Press either one of multi-function button once*
Reject call: Press and hold either one of multi-function button
Hang up call: Press either one of multi-function button once
Earbuds functions

·8·
●
●
●
●
Model: TW100
Officeworks Product Code: OTSLTHW08
Bluetooth version: 5.0
Transmission distance: 10m
●
●
*
Turn on the earbuds: Press and hold the multi-function button
on each earbud until indicator light flashes blue and red. It will
automatically reconnect to the paired phone
Turn off the earbuds: Press and hold the multi-function button
on either one side of earbud until indicator light flashes red
and prompt "Power Off", or put back to the charging case and
press status button on the charging case.
Press the multi-function button of relevant earbud to accept an
incoming call from another phone/mobile number.
Press the “Accept” icon on the device screen to accept an
incoming call from certain instant messaging apps.
Production specification

·9·
●
●
●
●
●
Battery capacity: 35mAh (per earbud), 300mAh (charging case)
Listen to music time: 2.5 hours & up to 9 hours including
charging case
Talk time: 2.5 hours & up to 9 hours including charging case
Standby time: 100 hours
Charging time: 1 hour (earbuds), 2 hours (charging case)
●
●
Bluetooth Earbuds x 1 pair
Charging Case x 1
●
●
●
USB Charging Cable x 1
Instruction Manual x 1
Quick-start Guide x 1
Package contents
Do not connect this cable to products
other than TW100 true wireless
earbuds. Connecting this cable to
other devices might cause damage
to both cable and the device.

·10·
Officeworks Ltd warrants that this product will be free from defects
and work as intended for 3 years from the date of purchase by the
original customer.
If the product has any defects or does not work as specified during
the Warranty Period, Officeworks will, at its election and at its
expense, repair or replace the product.
This warranty does not apply:
• to cosmetic damage;
• to damage caused by consumables used in connection with the
product (such as batteries);
• where the product has not been used in accordance with all
provided instructions;
• to damage arising from fair wear and tear;
• where the product has not been subject to reasonable use;
• where the product has been intentionally or negligently damaged;
and/or
• if the customer has attempted to repair the product.
Product Warranty – valid for Australian customers only

·11·
To make a claim under this warranty, please return your product with
your receipt or proof of purchase to your nearest Officeworks store
or contact 1300 633 423.
This warranty is provided in addition to any rights you may be
entitled to under the Competition & Consumer Act 2010. Our goods
come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foresee-
able loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.