Ovation excel User manual

Excel

TABLE OF CONTENTS
Package Contents 3
Getting Started 5
Battery Information 7
Wearing your Ovation Excel 10
Ear Tube and Tip 12
QuickFit Program Selection 15
Volume Adjustment 16
Troubleshooting 17
Caring for your Ovation hearing aid 19
Warranty and Returns 21
Technical Specifications 23
FDA Information 25

USER GUIDE
Thank you for choosing Ovation Hearing and congratulations
on taking control of your hearing health.
While no hearing device can restore normal hearing health or
prevent or improve a hearing impairment, the Ovation Excel
can improve the quality of your life by making sounds easier to
hear. Here are a few tips to help you get the most benefits from
your Ovation Excel:
If you have never worn a hearing aid before, there may be an
adjustment period of up to a few weeks before you can begin to
enjoy all the benefits that Ovation offers. Be patient as you ad-
just to wearing your Ovation and begin hearing sounds that you
previously had been missing. We recommend that you start by
only wearing your Excel unit for an hour or two a day and grad-
ually extend the period of time as you get more comfortable.
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Your Ovation Excel comes equipped with an easy to use volume
control and is pre-programmed with 4 different hearing set-
tings. We recommend that you start your adjustment period in
relatively quiet environments, but as you get more comfortable,
we encourage you to also experiment with the different hearing
settings to find the best option for you in different listening
environments.
In all environments – but especially in noisy ones – you may
find it helpful to face the individual speaking to you or to sit or
stand near the source of the sound.
Thank you again for choosing Ovation. Please read the follow-
ing instructions to better understand how to use your Ovation
Excel and how to maximize your hearing experience.
www.OvationHearing.com

PACKAGE CONTENTS
In addition to your Ovation Excel hearing device, we have
included the following accessories to help you maximize
your hearing experience.
Ovation Excel Tubes and Tips
*Tubes labeled in RED are for right ear; Tubes labeled in
BLUE are for left ear
3
• 1 Set Open-Fit Ear Tips
• 1 Set Closed Dome Ear Tips
• 1 Set Open-Fit Zip Tips
• 1 Set Closed Zip Tips
• 2 Ear Tubes
Closed Tips
Open Tips
Thin Tube
Zip Tips

Batteries
6-month supply of Size 10 batteries
Cleaning Brush & Cleaning Wire
Use brush for removing wax around the ear tip and use wire
to clean tubing (after removing from device body).
Protective Storage Case
Your Ovation storage case is heavily padded and designed
to be portable. We recommend keeping your device in the
storage case or in a dry box when not in use.
Quick Start Guide
Featuring quick tips to
get the most out of your
Ovation device and
guidance on how to
keep it clean and in
optimal working
condition.
4

GETTING STARTED
Rocker switch – the rocker switch is used to change between
program settings using our exclusive QuickFit technology
and is used to control the volume.
Battery door – this also serves as the On/Off switch. Close
the door to turn on your device. Open the door to turn off
the device.
Ear tube & tip – each unit comes equipped with an ear tube
& tip that connects to the unit’s speaker. Amplified sound
travels through the ear tube & tip to your ear.
Retention loop (optional) – curls into the bottom of your
ear to help keep the ear tube & tip in place.
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6
Rocker
Switch
Retention Loop
Ear Tube
& Tip
Battery Door

7
BATTERY
Your Ovation Excel uses a size 10 battery.
Please use high-quality batteries because they are more con-
sistent in size. Lesser-quality batteries can vary in size – even
by only 1 or 2 millimeters – making them unusable in your
Ovation Excel.
Pulling off the plastic sticker activates the battery. Do not
pull the tab off until you need to use the battery. The bat-
teries may take up 2 minutes to fully activate after the tab is
removed.
With proper use and care, each battery should last about 1 week.
Note: A warning of a periodic, single beep indicates that the
battery needs to be replaced.
10A Battery
Rounded Edge

8
INSTALLING THE BATTERY
Step 1
Using your fingernail, gently pull up on the battery door tab
until the door swings open.
Note: Do not push against the volume button and do not open
the battery door too far or damage may occur.
Step 2
With the “+” sign on the of battery door facing you, hold
the battery with the rounded edge positioned toward the
back, place the battery into the battery compartment.
Note: The rounded side of the battery is negative and the com-
pletely flat side is positive. The flat side (+) needs to be on the
side of the door with the “+” sign.

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Step 3
With the battery installed, close the battery door to turn
the device on. To turn off the device and to prevent battery
use when not using the device, gently pull the battery door
open.
Match at (+) side of the battery with
the “+” on the battery door

WEARING YOUR OVATION EXCEL
On/O Switch
The battery door on your Ovation Excel not only allows
access to the battery, but also serves as the On/Off switch.
ON: Simply close the battery door.
OFF: Open the battery door when you are not wearing
your Ovation Excel to turn the unit off and conserve
battery life. Opening the battery door also allows internal
moisture to evaporate which keeps the Ovation electronics
working well.
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Placing the unit in the ear
First, look for the colored marking on the ear tube. A blue
mark indicates that the unit is for the left ear and a red
mark indicates that unit is for the right ear.
Next, place your Ovation Excel over the top of your ear
until it rests securely behind your ear.
While holding your Ovation Excel in place, insert the ear
tip into the ear canal, and curl/tuck the retention loop
along the body of your ear.
Note: You may find it helpful to use a mirror the first few
times you are placing or removing your Ovation Excel.
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EAR TUBE & TIP
Replacing ear tube & tip
Your ear tube & tip will come connected. For optimal
performance, replace ear tube & tip at least once every two
months.
Removing an ear tip
Use your index finger and thumb to grip the ear tube near
the tip. Then, use your other hand to pinch off the ear tip
from the end piece. You may need to use some force to
remove the tip.
Attaching an ear tip
Place a new ear tip onto the ear tube by
pressing the tip over the ribbed portion
of the tube. Be sure that the ear tip is
securely fastened to the tube. You
should be able to tug the tip slightly
without removing it from the tube.

13
Removing the ear tube
Grasp the “device end” of the ear tube; gently turn ~90
degrees and pull to remove the ear tube from the unit.
Attaching the ear tube
Gently push the “device end” of the ear tube onto the unit
until it snaps into position.
Turn 90 degrees
Pull the “device end”
of ear tube

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Cleaning ear tube & tip
Between replacements, you’ll need to clean the ear tube &
tip with a cleaning wire, typically once a week.
Remove the ear tube & tip from unit. Thread the cleaning
wire through the ear tube, starting at the “device end,”
until it comes out at the “ear tip end,” then pull the clean-
ing wire back out through the tube. Be sure to wipe off the
wire before the next cleaning.
Clean the ear tip with a dry cloth.
Note: Make sure you always begin threading the wire through
at the “device end” and do not begin at the “ear tip end”.

15
QUICK FIT PROGRAM SELECTION
Your Ovation Excel features exclusive QuickFit technology which
allows you to choose from multiple hearing settings, enabling you
to customize your device to your specific needs in a variety of
listening environments. Spend time sampling each program setting
to determine which one you like best. Use that setting the majority
of the time.
Simply press and release the upper or lower portion of the rocker
switch for 3 seconds to change the program setting. Continue
pressing and releasing the rocker switch for 3 seconds each time to
sample the available hearing programs. The Ovation Excel unit will
beep to let you know which setting has been selected.
Note: Each time the battery door is opened or the battery is removed,
your Ovation Excel will default back to Setting #1.

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VOLUME ADJUSTMENT
The rocker switch is also used to adjust the volume within each of
the QuickFit programs, enabling you to control the loudness of
sounds you are hearing and giving you additional control over your
listening experience.
To increase volume: tap and release the upper portion of the
rocker switch
To decrease volume: tap and release the lower portion of the
rocker switch.
Note: You only need to tap the rocker switch to change volume set-
tings. You will hear a beep at each volume interval.

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TROUBLESHOOTING
If you are having mechanical problems with your Ovation
Excel, first check the following:
• Battery is inserted correctly and the battery door is
closed tightly.
• Ear tip is clean and clear of wax and ear tube is
attached proper
• Microphone and hearing port is clean and clear of wax.
• Battery may need replacing.
Note: Leaving the battery on in your unit overnight will shorten
battery life; exposing your unit to dampness – by storing it in the
bathroom or other areas with high humidity – can also shorten
battery life and eventually damage the instrument.