Overland Storage REO Series User manual

Part Number 10400152-101 03/2009 ©2009 Overland Storage, Inc. Page 1 of 5
IMPORTANT: Overland Storage requires that all REO
parts be installed by an Overland Storage authorized
service provider. Improper installation may result in damage
which voids existing warranties.
This document describes how to upgrade a REO 9100 to a
REO 9100c by adding a hardware compression card and
additional memory, replacing the IDE Flash Driver, and
upgrading the firmware.
WARNING: To reduce the risk of electric shock or
damage to equipment, always remove the power cord.
Unpacking
Carefully unpack the REO 9100 Compression Upgrade Kit
and verify that you have the following parts:
•Two 512 MB SDRAM DIMMs
•One IDE Flash Drive
•One Hardware Compression Card with Ventilated
Bracket
•These instructions
Electrostatic Discharge Information
A discharge of static electricity can damage micro-circuitry
or static-sensitive devices. To help prevent Electrostatic
Discharge (ESD), observe standard ESD precautions.
Download the REO 9100c Protection OS
Upgrade Preparation File
1. Download the REO 9100c Protection OS™ upgrade
preparation file from the Overland Storage FTP site:
ftp://ftp.overlandstorage.com/Outgoing/REO/50265.zip
2. Unzip the upgrade preparation file to a working
directory on your host computer.
NOTE: The zip file is password protected. Contact an
Overland Technical Representative to retrieve the password.
There are two files in the zip archive:
• REO9100_serial.upgrade—prepares the REO 9100
for conversion to a REO 9100c
•overland_0-5.0.2.65_0-5.0.2.65.upgrade—upgrades
the new IDE Flash Drive to the current version of the
REO Protection OS firmware.
Back Up Critical Data
CAUTION: In the process of converting a REO 9100 to a
REO 9100c, you must perform a REO Volume Setup,
which will delete all existing data on the REO 9100.
Before beginning the upgrade preparation, back up the
data on your REO 9100 to a different storage medium (for
example, a tape drive or other backup device).
Record the REO 9100 Configuration
(If Desired)
The REO Protection OS has changed significantly between
version 3.1 (REO 9100) and 5.0.x (REO 9100c), and you
will not be able to use the Save/Restore feature to restore
your configuration when you upgrade.
Therefore, if you plan to create the same or a similar
configuration after the conversion, make note of the
REO 9100 configuration information for the virtual tape
library, standalone device, and initiator, so you can
recreate it on the REO 9100c.
REO®Series
REO 9100 to 9100c
Conversion Kit
Upgrade Instructions
Overview & Notes
Prepare the REO 9100 for the Upgrade

Part Number 10400152-101 03/2009 ©2009 Overland Storage, Inc. Page 2 of 5
Install the Upgrade Preparation File
1. Log out of all iSCSI initiators and disconnect any
Fibre Channel connections to the REO 9100 before
installing the upgrade file.
2. In the REO GUI, click Maintenance, then click
Update System (Figure 1).
Figure 1. Click Update System
3. Click Browse, and navigate to the file you downloaded
previously (REO9100_serial.upgrade).
4. Click Update to complete the preparation process
(Figure 2).
Figure 2. Complete Update Process
The REO 9100 will shut down when the preparation
process is complete. Before continuing with the
upgrade procedure, wait one minute to make sure the
appliance has shut down completely (all the appliance
lights are off).
Disconnect the REO 9100
1. Disconnect the four power cords.
WARNING: The power is NOT fully off unless the
power cords are disconnected.
2. Disconnect all data cables (network, expansion, and
fibre channel).
3. Remove the USB Softkey from the appliance.
NOTE: The REO 9100c does not require a USB Softkey, so
the softkey will not be reinstalled. If the REO 9100 is already
running Protection OS 5.x, the USB Softkey will have already
been removed.
Remove Appliance from Rack (If Installed)
WARNING: It is recommended that a mechanical lifter
(or at least two people) be used to prevent injury during
rack installation or removal.
1. Remove all screws holding the appliance to the rack
rails and set the screws aside.
2. Keeping the appliance parallel to the floor, pull the
appliance out of the rack and place it on an ESD
surface.
Remove Cover
1. Remove and retain the eight screws holding the top
cover in place.
2. Remove the top cover.
Remove Stabilization Bar (If Present)
1. Remove the screw holding the stabilization bar
(Figure 3).
Figure 3. Remove the Stabilization Bar
2. Loosen the hold down clamps and rotate them out of
the way.
3. Lift the bar with the clamps out of the chassis and set
them aside.
Disconnect the REO 9100

Part Number 10400152-101 03/2009 ©2009 Overland Storage, Inc. Page 3 of 5
Upgrade the Memory
Looking from the front of the 9100 chassis (Figure 4), the
DIMMs are located towards the rear center of the chassis,
near the fan assemblies.
Figure 4. REO 9100 DIMM Location
1. Make sure you are grounded and wearing a wrist
strap.
2. Line up the DIMM with the slot:
a. Position the metallic contacts downward.
b. Line up the notch on the DIMM with the break in
the socket.
CAUTION: DIMMs only fit one direction. Never force a
DIMM into a socket.
3. Firmly insert the DIMM into the slot until the
retaining clips snap back in place (Figure 5).
Figure 5. DIMM Upgrade
4. Repeat Steps 2–3 for the second DIMM.
Replace IDE Flash Drive
The IDE Flash Drive is located in the middle of the
chassis, next to the fans (Figure 6).
Figure 6. IDE Flash Drive
1. Gently grasp the installed IDE Flash Drive by the
edges and pull up and out of the connector. You may
need to rock it back and forth to free it.
2. Disconnect the power cable from the old Flash Drive.
3. Take the IDE Flash Drive from the Upgrade Kit and
position it in the chassis so that the power connector
is facing the outside of the unit.
4. Attach the power cable to the IDE Flash Drive, and
then press the Flash Drive into the connector (Figure 7)
Figure 7. Connect New IDE Flash Drive
5. Push firmly on the Flash Drive until it is securely
seated.
Install the Hardware Compression Card
1. Retrieve the hardware compression card from the
Upgrade Kit.
2. Locate the PCI-Express slot (Slot 6) on the
motherboard (Figure 8).
Figure 8. REO 9100 Rear Panel with Card Locations
3. Align the card with the contacts on the #6 card slot
and gently push down until the card is seated
(Figure 9).
Figure 9. Line up the HC card and push it into its slot
NOTE: You may need to move the SCSI stand-off cable
connector to a different location to install the compression
card.
4. Attach the screw to the mounting bracket to secure the
card.
Install the Upgrade Hardware
DIMM Slots
Upgrade DIMMs
Retainer Clip
IDE Flash Drive
Motherboard
Connector
Power Connector
IDE Flash
RA90003
Hardware Compression Card
1
2
4
73
5
6

Part Number 10400152-101 03/2009 ©2009 Overland Storage, Inc. Page 4 of 5
Replace Stabilization Bar and Cover
1. Replace the stabilization bar (if present), positioning
the hold down clamps over the RAID and FC cards and
securing it with the screw you removed earlier.
2. Tighten the hold down clamps to secure the cards.
3. Place the cover back on the appliance.
CAUTION: The appliance must never be operated
without the cover.
4. Secure the cover with the retained screws.
Reinstall Appliance in Rack
Using two people to lift the appliance, slide the inner
slide rails (on the outside of the chassis) into the rails in
the rack, and push the chassis to the rear of the rack.
Reconnect and Power On
1. Reconnect the data cables.
2. Reconnect the power cords to the appliance.
WARNING: Do NOT reattach the USB Softkey. If the
USB Softkey is reattached, it will corrupt the new
IDE Flash Drive and render the appliance
unusable.
3. Press the power button once.
The appliance powers up and the power LED turns
green.
NOTE: During the power on sequence, the new Flash drive
finds the product serial number from configuration
information on the REO disk drives.
4. Check to make sure the appliance is operating
correctly (see the REO 9100 User Guide).
NOTE: The IP addresses, user IDs, and passwords
configured for the REO 9100 have reverted to the default.
Data port 1 has a default IP address of 10.0.0.1. The default
user ID is ‘Administrator’, and the default password is
‘system’. Refer to the REO 9100 User Guide to reconfigure
your system.
Update the IDE Flash Software
1. Log on to the REO 9100c using the default user name
(Administrator) and password (system).
2. The Flash FRU Update program starts automatically
(Figure 10). Click the Browse button to locate the
REO update file previously downloaded (refer to
“Download the REO 9100c Protection OS Upgrade
Preparation File” on page 1).
Figure 10. Browse for Upgrade File
3. Select the upgrade file and click Open (Figure 11).
Figure 11. Select the Upgrade File
4. The upgrade file will appear in the Flash FRU
Update screen. Click Submit, then click OK to
continue.
5. In the Update FRU Process screen, click Update, then
click OK to continue.
When the update is complete, the Flash Update
Successful screen appears (Figure 12). Wait a few
minutes for the appliance to restart before clicking
Logon.
Figure 12. Flash Update Successful
NOTE: If you click Logon before the appliance has finished
restarting, a Page Not Found error message will display. Close
the error message and wait a few minutes before trying to log
on again.
Reconnect the REO 9100c
Upgrade Flash FRU Software

Part Number 10400152-101 03/2009 ©2009 Overland Storage, Inc. Page 5 of 5
Verify the Upgrade
Once you have logged on to the REO 9100c appliance, the
System Summary screen appears. Verify that the System
Model is REO9100c and the Product Version and
Flash Version are 5.0.2.65 (Figure 13).
Figure 13. System Summary
Initialize the Volume
1. Click RAID Setup in the left pane navigation bar.
2. Select either RAID 5 or RAID 5 with Hot Spare, and
click Submit (Figure 14).
NOTE: The Volume Initialization process may take some time
to complete.
Figure 14. RAID Setup Screen
Recreate the Configuration (If Desired)
Using the notes you made earlier, recreate the REO
9100 configuration once the volume initializes and the
appliance reboots.
E-Mail Support Request File to Overland
NOTE: Your warranty may be voided if this step is not
completed. Previous REO configuration information and data
are invalid for this update of the REO firmware.
1. Click Maintenance in the navigation bar.
2. In the Support Request File section, click Save to save
the tgz file.
IMPORTANT: If you are using Windows Server 2003
or Windows XP, be aware that the file extension
might be changed to tar, which prevents the file from
opening correctly. Manually change the extension to the
original tgz extension.
3. E-mail the tgz file to [email protected]. In
the subject line, type REO9100c Field Upgrade Ticket.
Return Removed Parts to Overland
1. Place the removed REO 9100 Flash drive in the
anti-static bag in the replacement parts box.
2. Return the parts to Overland Storage.
Additional Help
You can get additional technical support on the Internet at http://support.overlandstorage.com, or call
1-877-654-3429 (toll-free U.S. & Canada), [phone] (Europe), or [phone] Option 5 (International).