WARRANTY XS1 USER MANUAL
LIMITED WARRANTY
At OxeFit, we stand by our superior quality and product
design. As a valued member of our community, your sat-
isfaction is our priority. We offer a full one (1) year limit-
-
ment, such as the XP1 or XS1 (collectively, the “Product”).
-
gal rights, and you may also have other rights, which
vary from State to State. Please note that we reserve
the right to change the Limited Warranty at any time.
If, for any reason, you are having any problems with your
Product, please reference our support email listed on
page 19, so we can help. The following parts and compo-
nents of the Product are warranted as described:
• HD Touchscreen – Twelve (12) Month Warranty: Ox-
eFit warrants the touchscreen against defects in
workmanship and materials for a period of twelve
(12) months from your original delivery date.
• Frame – Thirty-six (36) Month Warranty: OxeFit
warrants the Product platform frame (exclud-
ing any moving parts attached to the structural
frame) against defects for a period of three (3)
years from the date of original delivery to you.
• Moving and Electrical Components – Twelve (12)
Month Warranty: OxeFit warrants the components
and some original parts of the Product against
defects for a period of twelve (12) months from
your original delivery date.
• Labor – Twelve (12) Month Warranty: OxeFit will
cover the labor cost for reasonable repair or
replacement of components and equipment that
OxeFit determines to be defective for a period
of twelve (12) months from your original delivery
date. In the event OxeFit determines that repair is
not possible, OxeFit will replace your equipment.
HOW TO OBTAIN
WARRANTY SERVICE
EXTENDED WARRANTY -
OXECARE
EXCLUSIONS AND LIMITATIONS
Who is covered?
The original purchaser of the Product is covered by the
Limited Warranty (including, if applicable, the use of
OxeFit parts and accessories) and is not transferable or
assignable to any other party.
What is covered?
OxeFit covers manufacturer’s defects that arise in
the Product or warranted components within the
applicable Limited Warranty time period described in
the Warranty section. Any replacement components
are warranted for the remainder of the original existing
Limited Warranty period. Under the Limited Warranty,
OxeFit reserves the right to substitute material of equal
quality if identical materials are not available at the time
of service. The replacement of the product under the
terms of the Limited Warranty in no way extends the
applicable warranty period. In the event repair is not
possible, OxeFit will replace your equipment.
What is NOT covered?
The Limited Warranty does not cover any damages
due to (i) transportation of any kind after installation;
(ii) storage; (iii) improper use; (iv) failure to follow the
product instructions (including the safety instructions)
-
cations; (vi) unauthorized repair; or (vii) external causes
such as accidents, abuse, environmental damages, or
other actions or events beyond our reasonable control.
The Limited Warranty also does not apply to damages
due to normal wear and tear. You must maintain the
Product, including the cables and other components,
by inspecting your Product regularly for any damage,
loose parts, or other signs of wear and tear that could
cause breakdowns or component failures.
See also PREVENTATIVE MAINTENANCE on page 17.
OxeFit does not warrant that the operation of the
Product will be uninterrupted or error-free concerning
software sold or embedded within the device. The
annual software subscription renewal covers software,
portal, and application support and assistance. Please
contact us through our support request or email.
To be eligible for service under this Limited Warran-
ty, you must contact OxeFit Support. If you discover
any nonconformity or defect, contact OxeFit Support
immediately. You will need to provide OxeFit with the
serial number of your XP1 or XS1 and the dated receipt
or other proof of purchase that indicates the date
warranty period.
OxeFit will repair any XP1 or XS1 equipment that proves
defective in materials or workmanship during your
warranty coverage period. In the event repair is not
possible, OxeFit will replace your equipment.
Under this Warranty, OxeFit reserves the right to
substitute material of equal or better quality if identical
materials are not available at the time of service. The
replacement of the product under the terms of the
Warranty in no way extends the warranty period.
Scan the QR code below to view the details of OxeCare,
the extended warranty for the XS1 and the XP1.
18
