Pacific energy NEO 2.5 INSERT User manual

240414-20 NEO 2.5 INSERT-A 5055.950
INSTALLATION
AND OPERATING
INSTRUCTIONS
Model:
NEO 2.5 INSERT
Series: A
SAFETY NOTICE
If this stove is not properly installed, a house
re may result. For your safety, follow the
installation instructions. Contact local
building or re officials about restrictions
and installation inspection requirements in
you area.
IMPORTANT:
THESE INSTRUCTIONS ARE TO REMAIN
WITH THE HOMEOWNER
TESTED and LISTED to CAN/ULC S628
and UL 1482
Meets the Environmental Protection
Agency’s July 1990 Particulate
Emission Standards
SERIAL #

2 NEO 2.5 INSERT-A 240414-20
Contents
Safety............................................................................................ 3
Dimensions............................................................................................ 3
Clearances ................................................................................... 3
Masonry or Factory Built Fireplace ........................................................ 3
Creosote Formation and Need for Removal .......................................... 5
Chimney Fires........................................................................................ 5
In Case of a Chimney Fire ..................................................................... 5
Avoiding a Chimney Fire........................................................................ 5
Operation...................................................................................... 6
Wood Selection...................................................................................... 6
How to Test Your Wood .......................................................................... 6
Lighting the Fire..................................................................................... 6
Normal Operation .................................................................................. 6
Restarting After Extended or Overnight Burns....................................... 7
Over Firing............................................................................................. 7
More Wood, More Heat.......................................................................... 7
Proper Draft ........................................................................................... 7
Ash Removal ......................................................................................... 7
Disposal of Ashes .................................................................................. 7
Maintenance................................................................................. 8
Blower Maintenance .............................................................................. 8
Baffle Removal....................................................................................... 8
Blower Replacement.............................................................................. 9
Power Cord Position .............................................................................10
Maintenance Checks ..................................................................11
Installation.................................................................................. 12
Fireplace Specications........................................................................12
Into a Masonry Fireplace ......................................................................12
Full Flue Liner -(Required in Canada)...................................................12
Direct Flue Connection - (USA only)....................................................13
Into a Factory Built Fireplace ................................................................13
Surround Assembly and Installation .....................................................14
Combustion Air .....................................................................................14
Blowers....................................................................................... 15
Blowers Operation ................................................................................15
Electrical Supply ...................................................................................15
Troubleshooting......................................................................... 16
Firebrick Installation Instructions ..........................................................17
Replacement Parts ...............................................................................18
Label.....................................................................................................19
PLEASE SAVE THESE INSTRUCTIONS
NOTE: WE STRONGLY RECOMMEND THAT SMOKE DETECTORS BE INSTALLED.
If smoke detectors have been previously installed, you may notice that they are operating more frequently. This may be due
to curing of stove paint or fumes caused by accidentally leaving the re door open. Do not disconnect the detectors. If neces-
sary, relocate them to reduce their sensitivity.
SAFETY NOTICE: If this stove is not properly installed, a house re may result. For your safety, follow the installa-
tion instructions. Contact local building or re officials about restrictions and installation inspection requirements
in you area.
Please read this entire manual before you install and use your new room heater. Failure to follow instructions may result in
property damage, bodily injury, or even death.
WARNING
Surfaces of this replace insert can be extremely hot
when in operation and will cause severe burns when
touched. Do not touch any part of the unit except the
door handle and the primary air control located un-
derneath the ashlip. Keep children away. Never allow
children to touch the unit. Unit may still be hot even
without visible ame or embers.

240414-20 NEO 2.5 INSERT-A 3
37 1/2 ”
16”
16”
11
1/2 ”
15”
2”
Clearances
Masonry or Factory Built Fireplace
The minimum required clearances to surrounding combustible
materials when installed into a masonry or factory built replace
are listed below and in Fig. #1.
Minimum Clearances to Combustibles
Adjacent Sidewall ................ **16 1/2 in. (419 mm)
...............................................*15 in. (381 mm)
Mantel........................................... 16 in. (406 mm)
Top Facing .............................. 16 in. (406 mm)
Side Facing .......................... **13 in. (330 mm)
......................................... *11 1/2 in. (292 mm)
Ceiling........................................... 68 in. (1.7m)
**Measured from door opening.
* Measured from edge of door.
Mantel or Top Facing
Side Facing
Hearth
Adjacent
Wall
Fig. # 1
40"
28 1/2"
21 3/4"
23 7/8"
19 3/4"
21 1/2"
7"
3"
33"
26 3/4"
21 7/8"
14 1/2"
33"
26 1/4"
Safety
READ ALL INSTRUCTIONS BEFORE INSTALLING
AND USING THIS APPLIANCE. FAILURE TO FOLLOW
INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,
BODILY INJURY, OR EVEN DEATH.
We strongly recommend that smoke detectors be installed.
If smoke detectors have been previously installed, you may
notice that they are operating more frequently. This may be
due to curing of stove paint or fumes caused by accidentally
leaving the re door open. Do not disconnect the detectors.
If necessary, relocate them to reduce their sensitivity.
SAFETY NOTICE: If this stove is not properly installed, a
house re may result. For your safety, follow the installation
directions. Consult local building or re officials about restric-
tions and installation inspection requirements in your area.
The services of competent installer, certied by the Wood
Energy Technical program (WETT) - in Canada, Hearth Edu-
cation Foundation (HEARTH) - in U.S.A. (or equivalent) are
strongly recommended.
Dimensions
SIDE FACING AND ADJACENT
WALL MEASURED FROM
EDGE OF DOOR
MINIMUM 68” FROM BASE OF
UNIT TO CEILING

4 NEO 2.5 INSERT-A 240414-20
16”
Non-combustible replace
hearth
34”
21”
20”
8”8”
Fireplace hearth requirements: (Measured without the insert)
The hearth must be raised 2” above an adjacent combustible oor and must extend 16” in front and 8” beyond each side
of the replace opening.
Ember protection:
Combustible oor in front of the replace insert must be protected from hot embers by non-combustible material extend-
ing 16” (USA) and 18” (CANADA) to the ring side and 8” to other sides of the unit.
Consult CAN/CSA-B365 Installation Code for Solid-Fuel-Burning appliances and equipment in Canada, and N.F.P.A.
211 Standard for chimneys, replaces, vents and Solid-Fuel-Burning appliances in USA.
16” USA
18” CANADA
Non-combustible hearth
Non-combustible ember
protection
26 1/2”
20”
*
**
**
MINIMUM EMBER
PROTECTION
DIMENSIONS
MINIMUM FIREPLACE
OPENING AND HEARTH
DIMENSIONS
17 1/8” USA
19 1/8” CANADA
**
2”
2”
(Type 1 oor protector - approved to UL1618)
Minimum 20GA steel

240414-20 NEO 2.5 INSERT-A 5
Creosote Formation and Need for
Removal
When wood is burned slowly, it produces tar and other or-
ganic vapours, which combine with expelled moisture to form
creosote. The creosote vapours condense in the relatively
cool chimney ue of a slow burning re. As a result, creosote
residue accumulates on the ue lining. When ignited, this
creosote makes an extremely hot re. The chimney connec-
tor and chimney should be inspected at least once every two
months during the heating season to determine if a creosote
buildup has occurred. If creosote has accumulated, it should
be removed to reduce the risk of a chimney re.
1. Highest smoke densities occur when a large amount of
wood is added to a bed of hot coals and the air inlet is
closed. The heated wood generates smoke, but without
ample air, the smoke cannot burn. Smoke-free, clean
burning requires small fuel loads, two or three logs at a
time or 1/4 to 1/2 of a fuel load and leaving the air inlet
relatively wide open, especially during the rst 10 to 30
minutes after each loading, when most of the smoke
generating reactions are occurring. After 30 minutes or
so, the air inlet can be turned down substantially without
excessive smoke generation.Wood coals create very little
creosote-producing smoke.
2. The cooler the surface over which wood smoke is pass-
ing, the more creosote will be condensed. Wet or green
wood contributes signicantly to creosote formation as the
excess moisture that is boiled off cools the re, making
it difficult for the tars and gasses to ignite, thus creating
dense smoke and poor combustion. This moisture-laden
smoke cools the chimney, compounding the problem by
offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable and
must be lived with. Regular inspection and cleaning is the
solution. The use of dry, seasoned wood and ample combus-
tion air will help to minimize the buildup.
Chimney Fires
The result of excessive creosote buildup is a chimney re.
Chimney res are dangerous. Chimney inside temperatures
can exceed 2000 degrees F. This causes much higher than
normal temperatures in the chimney and on its exterior sur-
faces thus ignition of nearby or touching combustible material
is more likely during a chimney re. Proper clearances are
critical during such a re.
Chimney res are easy to detect; they usually involve one or
more of the following:
- Flames and sparks shooting out of the top of the chimney
- A roaring sound
- Vibration of the chimney
In Case of a Chimney Fire
1. Prepare to evacuate to ensure everyone’s safety. Have
a well understood plan of action for evacuation. Have a
place outside where everyone is to meet.
2. Close air inlets on stove.
3. Call local re department. Have a re extinguisher handy.
Contact your local re authority for further information on
how to handle a chimney re. It is most important that
you have a clearly understood plan on how to handle a
chimney re.
4. After the chimney re is out, the chimney must be cleaned
and checked for stress and cracking before starting another
re. Also check combustibles around chimney and the
roof.
- The services of a competent or certied installer, (certied
by the Wood Energy Technical Training program (WETT) - in
Canada, Hearth Education Foundation (HEARTH) - in U.S.A.,)
are strongly recommended.
Avoiding a Chimney Fire
There are two ways to avoid chimney res:
1. Do not let creosote build up to a point where a big chimney
re is possible.
2. Do not have res in the heater that may ignite chimney
res. These are hot res, such as when burning household
trash, cardboard, Christmas tree limbs, or even ordinary
fuel wood; (eg. with a full load on a hot bed of coals and
with the air inlet wide open).