PALBY MARINE Easy EK2.0 User manual

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EASY OWNER’S MANUAL
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Electric Bicycle Owner’s Manual
This Electric bicycle manual is additional to the manual provided with your bicycle. It treats
those aspects in which the Electric bicycle differs from the non-electric bikes.
The Electric bicycle differs only slightly from a non-electric bike. The following parts are
specific to the Electric bicycle:
*The battery-pack hidden inside main tube;
*The Motor in the rear wheel hub;
*The controller hidden in the rear side of main tube
*The display of controller on the handlebars
*The brake switch

Your electric bicycle is a bike with electric pedal assistance. This means that you can
pedal it as a normal bike, or that the bike can assist you in your pedaling.
The electric bicycle will assist you up to a speed of 25 km/h, but it will only assist when
you are pedaling. The amount of assistance depends on the force you exert on the
pedals.
These are legal requirements; otherwise the law would consider this electric bicycle to be
a moped.
On your purchase of a new electric vehicle; the fun of pedaling your new E-bike is only
moments away.
Safety First.
You should completely read through this owner’s manual before you take your new EASY for a
spin around town. By doing so, you will have a greater understanding for the general operation
of the various components found on your new electric vehicle. You will learn many of the
components you once recognized as part of an electric vehicle have changed significantly.
Safe riding instructions are equally important and shouldn’t be overlooked. So even if you are
an experienced cyclist, please take a moment to read through this manual before you ride.
Sharing the Joy of the Ride.
Nothing makes us happier than seeing people out riding bikes. For over twenty years
Palby Marine has manufactured and distributed quality bicycles for every type of terrain
and rider imaginable. EASY bicycles have allowed millions of cyclists just like you to have
happier, healthier lives because of the joy, exercise, and sheer exhilaration a bicycle riding
brings. And it’s this commitment to sharing the joy of the ride that inspires us to continually
offer the world’s most innovative bicycles.
Approval and conformity
This EASY E-bike fulfils the requirements of the following EC
directive: Electro Magnetic Compatibility directive (EC council
directive 2004/108/EC).
Learn More.
We encourage you to get connected and learn more about proper riding and safety through
the store where you bought it or your local E-bike Retailer. The independent retailers are the
best in the nation at providing sales and service for any and your bicycle related needs. It’s the
only place you’ll find knowledge to assist you with everything you’ll need to get the most out of
your bike and your ride.
Enjoy riding your EASY E-bike!
WELCOME, AND COGRATULATIONS!
01

1. What’s it called ….…………………………………….………….….........………....3
A. General
B. Battery and charger
C. Handlebar and stem
2. Battery and charger operation .….....................................................................5
A. Battery charging
B. Battery lock key
C. Range for battery
D. Safety Precautions
3. How things work ….....................................................................................10
A. Hybrid cycling technology
B. Display(Left hand control)
1. Assist mode select button
2. Assist mode indicator
3.Battery level indicator
4.ON/OFF button
5.Front light button
C.Carrier
4. Service & Maintenance………............…….……………………………………….11
A. Recommendation for washing
B. Avoid leaving your bicycle out in the weather
5. Trouble shooting guide ….................………………………………..……….……12
6. Guarantee …………................………………................................................…....13
NOTE:
This manual is not intended as a comprehensive use, service, repair or maintenance manual.
Please see your dealer for all service, repairs or maintenance.
CONTENTS
02

A.General
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4. Chain wheel (Speed Sensor
integrated) 10. Mudguard
5. Controller 11. Multi-speed Freewheel/cassette
6. Carrier
Description
Specific parts for the electric bicycle
In the picture of the bike you will seethe battery pack(1), the brake Switch(2), the motor(3), the
Controller(5),the wiring harness(7)
a). Battery-pack
Thebattery-pack containsthe battery of 24 Li-Mn(Lithium-ion) cellswith 36 Voltages/8.8Ah
b). Motor
The250W motor is built into the rear hub.
c). Controller
The Controller controls all functions: on/off, the three assist levels, and it also functions as a
bicyclecomputer, showing the battery level.
d). Brake switch
Thebrake switch cuts off the power to the motor (and switchesthe motor to generation) as soon
asthe right-hand lever is pulled.
e). Wiring harness
The wiring harness links controller, brake switch, battery‐pack and motor. It runs through the
frame and is linked to the battery-pack via the docking station in the rear end of main tube.
1. What it is called
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B. Battery and Charger
1 Battery 5. Charger
2 Grip 6. Charger plug
3 Battery lock 7. Power source plug
4 Charging socket
C. Handlebar and Stem (Easy)
1. Handlebar 4. ON/OFF button
2. Display 5. Gear shifter
3. Handlebar Stem 6. Gear indicator
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CAUTION : Battery must be fully charged before first ride, or if the bike has not been ridden for
over a month!
Charge the battery in a room with a temperature between 0°C~40°C(32-104 degree F)
If you notice a strange smell or smoke, stop the chargingprocedure immediately! Take
your battery to your dealer (or Authorized Palby Marine retailer) for serviceor replacement.
Do not rechargethe battery for over 24 hours!! This could seriously reduce the life of
the battery.
Charge the battery every 3 months when the battery is in storage!
A. Normal Charging
Step 1 Press “ON/OFF” button, Turn off the power of
Display on your E- bike
Turn the key of battery lock into “3” O’clock position
from 12 O’clock, turn off the electric power of your
E-bike.
Step 2 Open the hinge of frame and fold the bike at
folding position
Turn the battery lock key to the “OPEN” position
(5 o’clock position), and take off the key.(Please
note, Push the key upward firstly and turn it to 5
o’clock at the same time, at that moment you
can see the holding pin of Lock had been pulled
into tube of frame, then you can take off the Key
of lock on bottom of frame tube)
Step 4
Step 3
Secondly, pull the battery cover outward by
holding Grip.
Take the battery cover out of frame’s main tube.
2. Battery and charger operation
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Step 5 Place the battery in a horizontal position and then
insert the “Easy E-bike” charger plug into the
battery’s charging socket.
Step 6 Connect the power source plug of charger into an
electric outlet (AC 110~240 volts) and make sure
that all poles are fully inserted into the socket.
Caution: KEEP THE AREA WHERE THE
BATTERY IS CHARGED WELL VENTILATED
AND FREE FROM LITTER OR ANYTHING ELSE
COMBUSTIBLE TO AVOID FIRE FROM SPARKS
OR OVERHEATING.
Step 7 Confirm that LED lamp of the charger lights up red.
The light should remain constant and not flash.
When charging is finished (which could take
approximately 6hours) the light will go out. The
battery is fully charged.Caution! DO NOT CHARGE
BATTERY FOR MORE THAN 24 HOURS!!
Step 8 Disconnect the battery from the charger, after the charge is completed.Unplug the charger’s power
source plug from the electrical outlet.
Step 9 Mount the battery into frame main tube. Step A:Slide
the battery cover into main tube. Make sure top
surface of the battery is parallel to the outside of the
hinge. Step B: place the battery cover into fixed
position. Gently push the battery pack to an right
position inside main tube until the battery pack
snaps into place. If the battery pack does not slide
easily, remove it and reposition it in the main tube
and try again.
Step 10 Insert the key into lock and turn to the key to 3
o’clock position , Make sure that the battery is
secured in the “LOCK” position, at that moment you
can see the holding pin has been pushed out by key
from hole of Pin on main tube
so that it can’t move from side to side.
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B. Battery Lock Key
Your Easy E-bike comes standard with 2 battery lock keys, we suggest you keep one in a safe place
for emergencies. Easy E- bike keys may be duplicated by a qualified locksmith.
C.Range for battery.
Running distance on one charge varies depending on rider’s weight, wind resistance, outdoor
temperature, etc. Below chart is the approximate riding range based on different road patterns.
Riding range for EASY E-bike with lithium-ion battery
RIDING CONDITION level 1 assist (ECO) Level 2 assist (NORMAL) level 3 assist(SPORT )
Flat/No wind 34 – 43 miles
55 – 70 km
26 – 37 miles
40 – 60 km
21 – 26 miles
35 – 42 km
Slope or slight headwind 29 – 33 miles
45 – 55 km
21 – 29 miles
35 – 45 km
15 – 21 miles
25 – 35 km
Steep incline or stiff
headwind
26 – 29 miles
40 – 45 km
15 – 23 miles
25 – 35 km
10 – 15 miles
15 – 25 km
PLEASE NOTE
In cold weather, the riding range per charge becomes shorter. The riding range per charge decreases as
the charge/discharge cycle is repeated. The riding range may vary depending on road or riding
conditions. The riding range decreases after prolonged use even if the number of charges is limited.
(1) CONDITIONS THAT EFFECT BATTERY RANGE
Ambient temperature: Extreme cold and heat can deplete the battery’s charge more quickly.
Number of charges/discharges: The more charge/discharge cycles the battery has undergone,
the less capacity it will have.
Headwinds: Riding into a strong headwind will cause the motor to use more energy.
Road conditions: Hilly and rough terrain will cause the motor to use more energy.
Luggage: Carrying extra luggage on the carrier or in a backpack will cause the motor to use
more energy.
Rider weight: A heavier rider will cause the motor to use more energy than with a lighter rider.
Acceleration from a standing stop: Since more energy is used during initial acceleration, riding
in conditions that force you to start and stop often (i.e. city traffic) will cause the motor to use more
energy.
Proper gear usage: Pedaling in the correct gear for the terrain will help save energy for both
you and the battery.
Poor maintenance: A dry or dirty chain and under-inflated tires can cause the motor to use
more energy.
(2) To help maintain maximum range
Charge the battery under room temperature between 0°C ~ 40°C (32~ 100 degrees F).
Discharge the battery as much as possible before recharging.
Use the proper gears while accelerating or riding uphill.
Don’t ride with under inflated tires and keep the chain clean and well lubricated. 07

(3) Tips for Battery Approximate life
The Easy E-bike is equipped with lithium-lon batteries. If used and maintained properly they should
last at least approximately 600 charging cycles.
Use and drain the battery as much as possible before charging.
At the end of a useful life, lithium-ion batteries are recyclable.
In various localities, there are laws regulating proper disposal.
When your Easy E-bike battery must be replaced, please return it to an Authorized Palby
Marine Dealer (the store you bought) for recycling. Your Authorized “Palby Marine” Dealer (The store you
bought it) can also order a replacement battery for you.
(4) For extended storage
If you won’t be riding your Easy E-bike for an extended period of time, remove the batteries
from the bicycle.
Charge the battery 10 hours at least before use it the first time.
Charge the battery to full level.
Recommended storage temperature: 0°~ 26°C (0 ~ 80 degree F).
Charge the battery every 3 months.
D. Safety Precautions
These safety precautions are provided for your benefit to protect you and those around you. Please read
and follow them carefully to avoid unnecessary injury, damage to the product, or damage to other
property.
1. Battery
Do not throw the battery in to a fire.
Do not apply the battery to other appliances.
Use the specified charger only to charge the battery.
Do not disassemble or modify the battery.
Do not connect positive and negative terminals by using metallic objects.
Keep the battery away from water. Pouring water on the battery may result in short-circuit and
overheating of the battery.
Do not submerge the battery. Soaking the battery in water may cause irreparable damage
2. Charger
Do not disassemble or modify the charger.
Do not use the charger to charge batteries other than supplied.
Do not subject the charger to shocks-such as dropping it. Keep the charger away from water.
Do not touch the charger with your skin for long periods during charging. Burning of the skin
may result
Do not cover the charger or place objects on it.
Place the charger firmly on a flat surface. Using the charger upside-down or stretching the
cord tight may result in malfunction, fire or electric shock. 08

3. Charger & Battery
Do not short-circuit the terminals by using metallic objects.
Do not apply pressure to the cord or the plug. Placing the cord tightened between a wall and a
window frame, or placing heavy objects on the cord or the plug may result in electric shock or fire.
Be sure to insert the plug fully into a wall socket.
Do not touch the plug with wet hands.
Keep out of reach of children or pets.
Don’t attempt to use another brand/model’s charger to charge the battery.
Don’t use the charging plug and/or the power source plug when they are dusty. Pull out the
power source plug and clean it with a dry cloth.
To remove a cable from a socket, do not pull the cable, pull the plug. Always pull the charging
cable gently.
Do not rotate the pedals when charging the battery while it is mounted on the bicycle. The cord
may twist around the pedal or the crank, and the damage to the plug may result, causing electric shock or
fire.
Do not use sockets, connectors and other wiring devices with a power source other than
standard rated volts (AC 110~240 volts) power supply.
Do not use damaged components such as charge case, power cord, plug, if the supply cord is
damaged, it must be replaced by the manufacture or its service agent or similarly qualified person in
order to avoid a hazard.
When charging is finished, please plug off the charger and then detach batteries from the
charger.
09

It is extremely important to the performance and safety of your Easy E-bike and your enjoyment of
riding to understand how the features of the electric bicycle operate. Even if you’re an experienced cyclist,
you should not assume that the way things have worked on previously owned bicycles will operate
similarly on the Easy E-bike. Be sure to read and to understand this section of the owner’s manual. If you
have even the slightest doubt about how any of the mechanical features of the Easy E-bike operate,
talk to your Authorized Palby Marine Dealer(the store you bought it).
Hybrid Cycling Technology provides motor assistance based on your pedaling force and speed. To
engage hybrid power, turn the Power Control Switch (Key of battery lock) located on the bottom side of
main tube to “parallel” position(turn the key to12 o’clock position on tube).
This engages the battery to turn on
A. HYBRID CYCLING TECHNOLOGY
B. Display (Left Hand Control)
The Display is located on the left side of the handlebar.
1.Assist mode select button
2.Assist mode indicator
3.Battery level indicator
4.ON/OFF
5.Front light button
button
(1) Assist mode select button
When you press theButton once
󴖦ON/OFF󴖦, EASY E-bike provides Pedal Activated Power in the
“2” mode any time the rider pedals. 󴖦
If you want to go faster, press the select button to “3” mode.
Keep the select button to “1” mode to extend range.
When your speed reaches 25km/h, the EASY’s motor will automatically disengage and cease
assistance. When your speed drops below 25km/h, the motor can assist you once again.
3. How things work
5
10

A. Recommendation for washing
EASY E-bike uses plastic shells to cover the electric parts, so it is forbidden to wash the plastic with
water.
Please use soft cloth with neutral solution to wipe the dirt on those plastic shells. After that, wipe it dry
with clean soft cloth.
Do not wash those plastic components with water. When the internal electrical parts are
defected by water, it will be very easy to corrode the insulator and lead to power-leakage or other
problems.
4. Service & Maintenance
C.Carrier
If you carry luggage on the Rear Rack, make sure everything is securely
fixed and free from the rear wheel, chain, etc. Total weight of the luggage
must not exceed 15 kg (35lbs). The Rear Rack is equipped with rack straps;
Please use straps to tie your luggage so that luggage can be carried safely.
Never carry a passenger! Do not attach a child carrier to the EASY E-bike!
(2) Battery level indicator
LEDs illuminated Battery Capacity System status
100%-90% The battery has adequate power.
85%-70% About 3/4capacity is remaining.
75%-50% About 1/2 capacity is remaining.
45%-30% About 1/3 to 1/4 capacity is remaining.
25%-0% Charging the battery is recommended.
0% The battery has completely run down.
Charging the battery is required.
IMPORTANT: Please note that the capacity of the battery shown on this table
is approximate.
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This table is only a guide to aid you in getting your electric vehicle operating, should you have any
problem. If you are unable to get your electric vehicle operating, bring your electric vehicle to an
Authorized Palby Marine retailer(the store you bought it).
Symptom Possible Cause Solution
Range less than
expected
1. Cold weather reduces battery
battery life
Allow batteries to reach room
Ceerged04-0erutarepmet
(32-104 degree F) and then fully
recharge
2. Riding on many uphill Larger amount of battery power is
Frequent slope climbing consumed as the bicycle is used
Repeating start and stop under high current load condition.
3. Riding at high gear ratio Select the optimum position of the
gear shift and/or Assist mode
depending on up-hill or down hill,
head-wind or tail-wind, and your
physical condition.
5. Trouble shooting Guide
Do not take other solutions to wash those plastic components. With non-neutral solutions, it will
cause color-change, distortion, scratch etc.
Do not use high-pressure water or air hoses to clean the EASY E-bike. This can force water into
electric components that may cause malfunction.
B. Avoid leaving your EASY E-bike out in the weather
When not riding, keep your electric vehicle in a location where it will be protected from snow, rain, sun etc.
Snow and rain can cause your Easy E-bike to corrode. The ultraviolet from the sun can fade the paint, or
crack any rubber or plastic on the electric bicycle.
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6.Guarantee Programme
Article 1 Guarantee
1.1 Palby Marine guarantees that every new Easy bicycle is free of constructional defects,
defective materials and rustiness, for as far as the conditions as set out in this Palby
Marine Guarantee Programme are being met.
1.2 Only the first owner of a new Easy E-bike can eventually lay a claim to the guarantee,
in the event and for as far as this first owner has obtained the new EASY E-bike from
a dealer that has been approved by Palby Marine
1.3 All rights that come forth from the Guarantee Programme are in no event and not in
any possible way transferable.
1.4 Without prejudice to what has been settled in the Guarantee Programme, the
regulations of directive 99/44/EU of the European Parliament and of the Council of the
European Union on certain aspects of the sale of consumer goods and associated
guarantees(official journal L 171) and respectively the correspondent national
legislature of the country in which the EASY E-bike has been bought are valid.
Article 2 Specifications and terms
2.1 A guarantee for the period of 5 years is applicable for regular EASY frames and
regular EASY forks.
2.2 A guarantee for the period of 3 years is applicable for EASY Suspension frame
2.3 A guarantee for the period of 2 years is applicable for EASY Suspension forks.
2.4 For other EASY parts(including paint and clear coat), for as far as they have not been
mentioned in article 3.1, a guarantee for the period of 2 years after date of delivery is valid.
For parts of third parties, the relevant guarantee conditions of that producer are valid and
applicable to these parts.
2.5 For batteries and other electronical equipment, a guarantee of a year after date of
delivery is valid.
Article 3 Exceptions
3.1 The guarantee does not apply to parts that are subject to normal wear and tear, such
as tires, chains, saddle, Grips, brakes, cables, gear wheels in the circumstance that there
are no assembly or material defects.
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3.2 The guarantee lapses in the event: A. The bike has been used for professional
purposes such as bike rental;
B. The bike has been damaged as a result of taking part of competitions, jumping,
downhill, trial or as a result of exposing the bike to – or riding the bike in severe conditions
or climates.
C. The bike has been involved in an accident.
D. The bike has been used in an improper manner or in another manner than usual, in
view of the sort and type of the bike concerned.
E. The bike has not been serviced and /or repaired by a Non-Palby Marine dealer.
G. The bike has been assembled with non- original parts.
H. The first owner has actually transferred the bike to a third person.
Article 4 Procedure
4.1 On delivery of the bike to the first owner, a guarantee registration card and a duplicate
guarantee registration card are being issued. After delivery of the bike, the guarantee
registration card is to be completed by the first owner of the E-bike and sent to Palby
Marine. A claim on the guarantee will no sooner be discussed than after receipt of a
guarantee registration card by Palby Marine.
4.2 The claims that come under the competence of this guarantee are to be issued with an
acknowledged Palby Marine Dealer.
4.3 While issuing a claim with an acknowledged dealer that comes under the competence
of this guarantee, a prove of purchase must be handed over. Furthermore, the first owner
must also hand over the duplicate guarantee registration card to the Authorized Dealer of
Palby Marine.
4.4 On issuing the claim, the dealer completes a guarantee application form that in all
cases must include the following data: name and address of the owner of the bike, date of
purchase, frame number of the bike, description of the part that comes under the
guarantee, stamp of the Authorized dealer.
4.5 In the event that a guarantee is acknowledged by Palby Marine, then Palby Marine
shall take care of replacement or reimbursement of the part concerned.
4.6 The final decision on whether a claim on the guarantee is to be acceptable and the
choice between replacement or reimbursement will ultimately be taken by Palby Marine.
Article 5 Liability
5.1 Palby Marine excludes any and all liability for damages to (parts of) the bike that may
arise from the incorrect tuning of the moving parts of the bike, the improper use and./or
maintenance of the bike(including the untimely replacement of the parts mentioned in
article 3.1)
5.2 In the Event that Palby Marine accepts a claim on the guarantee, then this does not in
any case imply an acceptance of any liability for possible damages. If and for as far as
there is some talk of suffered(consequential) damages, Palby Marine excludes all liability
for that as far as she is not legally bound to compensate these damages.
5.3 The guarantee offered in the Palby Marine Guaranteee Programme forms an addition
to legal rights. These rights may be different in each country within the European
Economic Space.
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Guarantee registration Card
Claim Solution Remark
Date: _______
Sales store:
Tel No:
Add.:
Vehicle type: Frame No:
Color:
Purchase date: Invoice No:
Customer’s Name:
Tel:
Add.:
Stamp by Selling store (Authorized dealer)
Note: the above sheet is valid after being filled out correctly and stamped by selling store.
In case of guarantee, Please hold the above card and the invoice to the store of local dealer.
The product may differ from photos of the Manual.
15

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