Palm AT&T Treo 680 User manual

Treo 680 i
. . . . . . . . . .
Table of Contents
Welcome to Cingular 1
Overview: Your Palm®Treo™680 smart device 1
Setup 2
Insert the battery 2
Complete setup 3
Navigation 4
Wake up the touchscreen and turn it off 4
Move around the touchscreen 5
Use the keyboard 6
Open applications 8
Your phone 9
Turn your phone on and off 9
Open the Phone application 9
Make and receive calls 10
Set up voicemail 11
What can I do when I’m on a call? 12
Your email 14
Choose the best email option 14
Set up personal email 14
Set up corporate email 16

. . . . . . . . . .
ii
Synchronization 22
Why synchronize information? 22
Synchronize for the first time 22
Your Contacts, Calendar, Messages, and Web 24
Contacts 24
Calendar 26
Messaging 27
Web browser 28
Troubleshooting 30
Tips and Tricks 32
Keyboard 32
Phone 32
Data 33
Typing 33
Browser 34
Navigation 34
General 34
Status indicators 35

Treo 680 1
Overview: Your Palm®Treo™680 smart device
Welcome to Cingular
Overview: Your Palm®Treo™680 smart device
Indicator light (phone
and charge indicator)
Calendar
Microphone
Earpiece
Menu
Send
Phone
Side button
Volume
Power/End
Messaging
Applications
5-way navigator
and Center button
Multi-connector
Headset jack
Stylus
Ringer switchInfrared (IR) port
Stylus

2
Insert the battery
. . . . . . . . . .
Setup
Insert the battery
1. Remove the battery door.
2. Insert the battery into the compartment.
3. Slide the battery door back into place.
4. Connect the charger.
The touchscreen on your Palm®Treo™680 smart device turns on.
Wait for the progress bar to fill and the language selection screen to
appear.
Tip
Your phone won't
work without a SIM
card. The SIM card
is usually pre-
installed in your
Treo 680, unless
you’re upgrading
from another
Cingular phone.
Check the SIM
card tray to see if
the SIM card is
installed. The SIM
card tray is tucked
away in a drawer
in the battery
compartment. See
"I need to insert
my SIM card" on
page 30 for more
info.
If you need a SIM
card, call Cingular
at: 1-800-331-0500.
Align battery
contacts with
compartment
contacts
Press battery
door release

Treo 680 3
Complete setup
. . . . . . . . . .
Complete setup
1. Select the language you want to use.
2. Follow the onscreen instructions to set the date and time.
Note: If you want your Treo 680 to obtain the date, time, and time zone from the
local network, accept the default setting on the Date & Time screen.
3. When the setup is complete, press Applications and select
Quick Tour .
4. RECOMMENDED: Complete the Basics and Phone sections
before proceeding.
Note: If your Treo 680 doesn’t turn on after you charge it, do a soft reset by
removing the battery and reinserting it. For more information on resetting your
Treo 680, see Your Palm Treo 680 Smart Device User Guide on the CD.
Tip
You need a high-
speed data plan
for email, web
browsing, and
multimedia
messaging. Find
out if you have a
plan by checking
your Cingular bill
or calling Cingular:
dial 611 from your
Treo 680 or call
1-800-331-0500
from any phone.
Tip
Need help setting
up your Treo 680?
Call the Palm
Setup Help desk
for Cingular
customers at
1-800-331-0500.

4
Wake up the touchscreen and turn it off
. . . . . . . . . .
Navigation
Wake up the touchscreen and turn it off
The phone and the touchscreen of your Palm®Treo™680 smart device
can be turned off and on separately. When you wake up the touchscreen
and leave the phone off you can use only the organizer features, for
example, when you’re on a plane and want to look at your calendar, play
MP3 files, or write email offline.
If you’re taking your Treo 680 out of the box and turning it on for the first
time, the phone is already on. You just need to wake up the touchscreen.
1. Press and release
Power/End to
wake up the
touchscreen.
2. Press Center to
turn off Keyguard.
3. Press and release
Power/End to
turn off the
touchscreen and lock
the keyboard.
Did You Know?
Pressing Phone,
Calendar, or
Messaging wakes
up the touchscreen
and opens the
corresponding
app. Pressing
Applications
wakes up the
touchscreen and
opensApplications
View.
Did You Know?
You can set how
long the
touchscreen stays
on. Press
Applications,
select Preferences,
select Power, and
then adjust the
Auto-off after
setting.
Center
Power/End

Treo 680 5
Move around the touchscreen
. . . . . . . . . .
Move around the touchscreen
To move around the touchscreen on your Treo 680, you can use the 5-way
navigator, or you can tap items on the touchscreen with the stylus. The
5-way includes the following buttons:
Highlight and select items
The highlight identifies which item is affected by
your next action. Use Left , Right , Up , and
Down on the 5-way to move the highlight from
one item to another. The highlight can take two
forms: A border glow around an entire screen, an
onscreen button, or a pick list; and light text on a
dark background.
After highlighting an item, you can select
(activate) it by pressing Center , or by tapping
it with the stylus. When an entire screen is
highlighted, switch the highlight to the first item
by pressing Center .
Did You Know?
On most screens,
one item—a
button, a list entry,
or a check box—is
highlighted by
default.
Tip
If the item you
want doesn’t
appear on the
touchscreen, try
tapping the
onscreen scroll
arrows to view
more info.
Up
Right
Left
Center
Down

6
Use the keyboard
. . . . . . . . . . Select menu items
Many applications have menus to
give you access to additional
features. These menus are usually
hidden from view, but they appear
when you press Menu .
1. Press Menu to display an
application’s menus.
2. Press Right and Left to
switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center to select the menu item, or press Menu to
close the menu and cancel your selection.
Use the keyboard
Tip
Most menu items
have a shortcut. To
use a menu
shortcut, press
Menu + the
shortcut letter. For
example, in
Calendar, you can
press Menu + D to
delete an event.
Menu
shortcut
letter
Menu
Backspace
Return
Alt
Space
Option
Shift/Find
Backlight
(Option + P)

Treo 680 7
Use the keyboard
. . . . . . . . . .
Enter lowercase and uppercase letters
• To enter lowercase letters, press the key you want.
• To enter an uppercase letter, press Shift/Find and then press a
letter key—no need to hold Shift/Find while entering the letter.
• To turn Caps Lock on, press Shift/Find twice. The following symbol
appears . To turn it off, press Shift/Find once.
Enter numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear
above the letters on the keys. To enter these
characters, do one of the following:
• Press Option , and then press the key with the character—no need to
hold Option while pressing the second key.
• To turn Option Lock on, press Option twice. The following symbol
appears . To turn it off, press Option once.
Enter more symbols and accented characters
1. Enter the character that corresponds to the character you want.
2. Press Alt .
3. Highlight the character you want on the pop-up list, and then press
Center to select the highlighted character.
Note: To enter characters such as _ • \ % =, press Alt by itself, after a space or
at the beginning or end of a line.
Did You Know?
Some application
viewsautomatically
default to Option
Lock, such as the
Dial Pad tab in the
Phone application.
In this case, you do
not need to press
Option to enter
numbers.
Tip
Alternate
characters are
grouped by their
similarity to the
base key. For
example, the
alternate
characters for the
Ekey are: É, È, Ë,
and Ê.
Letter
Symbol

8
Open applications
. . . . . . . . . . Open applications
When you open an
application using a quick
button or Applications
View, you automatically
close the application you
were previously using and
save any information you
created in that app.
Use the quick buttons
The front of your Treo 680
has three quick buttons that
open applications. The
fourth button opens Applications View.
Use Applications View
You can access all available applications
through Applications View.
1. Press Applications .
2. Use the 5-way to highlight the
application you want to use.
3. Press Center to open the selected
application.
Tip
In Applications
View, you can enter
the first few letters
of an application
name to highlight
it. For example, if
you press P,
it highlights
Phone; if you then
press R, it
highlights Prefs. If
you pause and
then press R, it
highlights the first
application that
starts with R.
Did You Know?
Press Applications
repeatedly to cycle
through various
categories of
applications.
Phone
Calendar Messaging
Applications

Treo 680 9
Turn your phone on and off
. . . . . . . . . .
Your phone
Turn your phone on and off
When your phone is on, it is connected to the Cingular network (provided
you’re in a coverage area) so that you can make and receive phone calls
and use wireless services, such as email, messaging, and the web browser.
During initial setup, your phone is automatically turned on, so you can use
wireless services right away. If you turn off your phone, you can still use the
organizer and media features such as Calendar and Pics&Videos.
1. Wake up the touchscreen.
2. Press and hold Power/End to turn on
your phone.
You know your phone is on and that you’re
inside a coverage area when you see the
signal strength icon at the top of the Main
tab of the Phone app.
Note: If you’re prompted for a PIN code, your SIM
card is locked. If you don’t know your PIN code, ask
Cingular to provide you with the PIN code.
3. Press and hold Power/End again to turn off your phone.
You know your phone is off when you see Phone Off at the top of the
Main tab of the Phone app.
Open the Phone application
Press Phone to display the Main tab in the Phone application.
Tip
If you’re outside a
coverage area, No
Service appears in
the upper-left
corner and the
indicator light
flashes red.
Tip
Don’t remember
your mobile phone
number? To find
your phone
number, press
Phone, press
Menu, select
Options, and then
select Phone Info.
Main tab
Status icons

10
Make and receive calls
. . . . . . . . . . Make and receive calls
To make and receive calls, your phone must be on. When your phone is off,
your incoming calls go to voicemail.
Dial using the keyboard
1. Press Phone .
2. If prompted,
press Center
to turn off
Keyguard.
3. Use the number
keys on the
keyboard to
enter the phone
number.
4. Press Send to make the call.
5. Press Power/End to end the call.
Answer calls
To answer a call, press Send or
select Answer.
Did You Know?
If the headset is
attached, you can
press the headset
button to answer
a call and to end a
call. (The headset
button may work
differently on
headsets other
than the one
provided with your
Treo 680.)
Center
Power/End
Number
keys
Send
Phone

Treo 680 11
Set up voicemail
. . . . . . . . . .
Ignore calls
To ignore a call, do one of the following:
Send the call to voicemail: Press Power/End or select Ignore.
Send the caller a text message: Select Ignore with Text. This option
sends the call to voicemail and opens a text message addressed to the
caller. (Sending text messages to land-line phones may not be supported.)
Silence the ringer
To silence the phone while it is ringing, do one of the following:
• Press any key except Send, Power/End, or the 5-way.
• Slide the Ringer switch to the Sound Off position.
Set up voicemail
Your Cingular service includes voicemail. Keep in mind that airtime and
other charges apply when using voicemail from your Treo 680.
1. Press Phone .
2. Press and hold 1to dial the Cingular automated voicemail system.
3. Follow the voice prompts to set up your voicemail.
To retrieve your voicemail later, press Phone and then press and
hold 1.
Tip
Pressing Phone
silences the ringer,
but it does not
answer the call.
Tip
If you can’t connect
to the Cingular
voicemail system,
contact Cingular
for assistance:
dial 611 from your
Treo 680 or call
1-800-331-0500
from any phone.
Tip
You can also access
the Cingular
voicemail system
by selecting the
Favorites tab and
then selecting the
Voicemail favorite.

12
What can I do when I’m on a call?
. . . . . . . . . . What can I do when I’m on a call?
When you make or receive a call, Active Call View appears.
Use the 5-way or stylus to select any of the following onscreen
buttons:
0
Tip
While a call is in
progress, press the
Volume button on
the side of your
Treo 680 to adjust
the call volume.
Did You Know?
When you use a
headset or a
hands-free device,
it’s easy to use
other applications
during a call.
Tip
If you’re using a
wired headset,
simply unplug the
headset to switch
to holding your
Treo to your ear.
Turns on the speakerphone so you can check your
calendar, look up contact info, take notes, and use other
features during a call.
Turns off the speakerphone when it is on.
Replaces the Speakerphone button when you use a
Bluetooth®hands-free device. Select this button to stop
using the hands-free device.
Caller’s name and
number
Call duration
Button label
Call status
Caller ID photo (if assigned)

Treo 680 13
What can I do when I’m on a call?
. . . . . . . . . .
0
Did You Know?
If the touchscreen
dims during a call,
press any key
except Send or
Power/End to
restore the
touchscreen
brightness.
Puts a call on hold. To take the call off hold, select this
button again.
Lets you make another call while the first call is on hold.
Opens the Dial Pad so you can dial additional numbers,
such as an extension.
Dials any extra digits that you assigned to a speed-dial
favorite button.
Mutes the microphone so that you can’t be heard on the
other end. When you want to speak, select this button
again.

14
Choose the best email option
. . . . . . . . . .
Your email
Choose the best email option
Before You Begin: You must have a data plan with Cingular to use email on
your Palm®Treo™680 smart device.
You can use your Treo 680 to access email from both personal and
corporate email accounts.
• A personal email account is an account with an Internet service
provider (ISP) such as Yahoo!, AOL, and Comcast.
• A corporate email account is an account on a corporate mail server
such as a Microsoft Exchange or Lotus Domino server.
Set up personal email
Use the VersaMail®application to access up to eight personal email
accounts.
Before You Begin: If you used VersaMail on your previous Palm OS®device,
and you want to transfer those settings to your Treo 680 see the User Guide
for the VersaMail Application on the CD for upgrade instructions.
1. Press Applications and select Email to open the VersaMail
application.
2. If prompted to select an initial setup option, select Continue.
Key Term
Email provider The
service you use to
exchange email.
Your provider’s
name is between
the @ symbol and
the dot in your
email address.
Tip
To access web-
based email, such
as Hotmail, use the
web browser.
Tip
Can’t find the
User Guide for
VersaMail? Install
the CD and do one
of the following:
Windows: Start>
Programs>Palm
Mac: Click the
link in the
Documentation
folder.

Treo 680 15
Set up personal email
. . . . . . . . . .
3. Make up a descriptive name for this
account and enter it in the Account Name
field. For example, Personal Email.
4. Select the Mail Service pick list, select your
email provider, such as AOL, and then
select Next.
5. Enter the username for your email account.
Your username usually appears before the
@ symbol in your email address.
Note: For some email providers, such as Gmail, your username is your entire email
address. Check with your email provider if you are not sure what to enter as your
username.
6. Select the Password box, enter your email account password, select
OK, and then select Next.
7. Select Next, and then select Done.
Create and send email in VersaMail
1. From the Inbox, select New.
2. Enter the addressee’s email address.
3. Enter the subject and message text.
4. Select Send to connect and send the
message. If the message cannot be
sent, it is stored in your Outbox.
Tip
If your email
provider’s name is
not listed, select
Other and
manually enter
your provider’s
settings. See the
User Guide for
the VersaMail
Application on the
CD for details.
Tip
You can also enter
an addressee’s first
or last name. If a
name or email
address matches
one of your
contacts,
VersaMail displays
the matching
contacts. To accept
a suggestion,
select the correct
contact.

16
Set up corporate email
. . . . . . . . . . Set up corporate email
There are two types of applications you can use to access corporate
email on your Treo 680:
Self-service Xpress Mail is a self-service option for accessing your
corporate email from your Treo 680 without support from IT. Using
Xpress Mail with a corporate account also enables wireless
synchronization of calendar appointments and contacts, as well as
wireless corporate directory lookup.
IT-managed IT-managed email means that your company uses Good
Mobile Messaging™ or VersaMail to access corporate email. You need
your IT department to establish an account on a corporate server to use
these applications.
• Good Mobile Messaging provides wireless push synchronization of
email, calendar, contacts, and more when your company has a Good
Mobile Messaging Server installed (server license sold separately).
For setup instructions, see Your Palm Treo 680 Smart Device User
Guide.
• VersaMail provides access to email on a Microsoft Exchange server, a
Lotus Notes server, or a Microsoft MAPI server. For setup instructions,
see the User Guide for the VersaMail Application on the CD.
Tip
Can’t find the
User Guide for
VersaMail? Install
the CD and do one
of the following:
Windows: Start>
Programs>Palm
Mac: Click the
link in the
Documentation
folder.

Treo 680 17
Set up corporate email
. . . . . . . . . .
Set up Xpress Mail on your computer
Before You Begin: You need the following:
•Your work email address
•The type of mail server your company uses: Microsoft Exchange, Lotus
Notes, or IMAP
•The computer you use to access your corporate email (Internet connection
required)
1. On your computer, open your web browser.
2. Go to https://xpressmailpe.cingular.com and click Register Now.
3. Enter all the required info, keep the following in mind:
• In the Email Address field, enter the work email address you want to
use with Xpress Mail.
• Your Xpress Mail username and password can be anything you want;
they don’t need to match your email username and password.
Note: Jot down your Xpress Mail username and password exactly as you enter
them. You need this information later in the Xpress Mail setup process.
Did You Know?
The Xpress Mail
software you use to
access your
corporate email is
called the Personal
Edition, so you see
this name on the
registration web
page.

18
Set up corporate email
. . . . . . . . . .
4. Click Next.
5. Click Download to copy Xpress Mail desktop software to your
computer.
6. When the File Download dialog box appears, click Open.
7. Click Yes to install Xpress Mail Personal Edition.
8. Follow the onscreen instructions to finish the installation. On the
Completing the Xpress Mail Personal Edition Setup Wizard screen,
uncheck Show Readme and make sure Run Xpress Mail Personal
Edition is checked. Click Finish.
Tip
Need additional
help setting up
Xpress Mail? Visit
www.cingular.com
/tutorials/
xpressmail.