Palm Treo 700p User instructions

Setting Up Email Guide
for Your Sprint Power VisionSM
Smart Device Treo™ 700Pby Palm

Copyright
© Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval.
Sprint, the “Going Forward” logo, and other trademarks are trademarks of Sprint Nextel.
© 2006 Palm, Inc. All rights reserved. Blazer, Palm, Treo, VersaMail, and the Palm and Treo logos are among
the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS
Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems
America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other
countries except the United States of America. NetFront is a registered trademark of NetFront
Communications, Inc. in the United States of America and is used under a license. GoodLink is a trademark
or registered trademark of Good Technology, Inc. in the United States and/or other countries. All other
brand and product names are or may be trademarks of, and are used to identify products or services of,
their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this
guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may
arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage
or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make
backup copies of all important data on other media to protect against data loss.
PN: 406-10572-00
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Table of Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Which Email Application Should I Use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Setting Up the VersaMail® Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How Do I Get Started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up VersaMail to Work With Common Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync® Account . . . . . . . . . . . . . . . . 11
Setting Up Sprint PCS Business ConnectionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Step 1: Create a Business Connection Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 2: Install the Business Connection Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Step 3: Set Up the Business Connection Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Step 4: Install Business Connection on Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Step 5: Set Up Business Connection on Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting Up the Web Browser to Access Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting Up GoodLink™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Getting Started 1
Getting Started
Getting Started
You have several options for reading and sending email on your Treo™ 700Psmart device.
Just like on your computer, you can choose from various email applications to manage your
email. (Additional fees may apply for email services.) This guide shows you the various
email options and walks you through setting them up, so that you can use your device to
get the most out of your current email accounts.
Your Treo 700Psmart device comes with four email applications:
This guide explains how to determine which email application is right for each of your
existing email accounts. If you want to, you can set up more than one application to work
with separate email accounts.
The VersaMail®
application
Sprint PCS Business
ConnectionSM
Web browser GoodLink™
For personal mail
services such as
EarthLink, Gmail, AOL,
and Yahoo! Mail Plus,
as well as for
Microsoft Exchange
ActiveSync®
For secure corporate
email
For Web-based mail,
such as Hotmail,
Gmail, and Yahoo!
For IT-provisioned
secure enterprise mail

2Getting Started
Which Email Application Should I Use?
If I want to… I can use…
Access an email account that’s set up on my Mac computer 999
Install additional software on my computer and maintain an always-on
connection between my computer and the Internet
9
Access my corporate email using my IT department’s GoodLink™Server
software
9
Check free Web mail, such as Hotmail, Gmail, or Yahoo! 919
Check fee-based Internet mail, such as Yahoo! Mail Plus or AOL 99
2
Use the Sprint Web site to check multiple email addresses from any
computer connected to the Internet
9
Access email from an existing personal account without any extra
software or account sign-up
9
Sync my email and organizer information with my company’s Exchange
server
99 9
Sync my email with my company’s Domino server 99
Access email from two or three email accounts 99
1Gmail accounts only. 2Secondary email accounts only; you must set up a Business Connection account as your primary account.

Getting Started 3
Getting Started
Access email from four to eight email accounts 9
Access email from my IMAP account 9
Use the Advanced Encryption Standard (AES) while sending and
receiving messages
99
Use Secure Sockets Layer (SSL) while sending and receiving messages 9
Work with email messages when I’m not connected to the
Internet (for example, when I’m on a plane)
99 9
AccesstheContactsapplicationonmydevicetoaddressemailmessages 99 9
Access my corporate directory to address email messages 99
If I want to… I can use…

4Getting Started

VersaMail 5
VersaMail
Setting Up the VersaMail® Application
The VersaMail®application gives you access to your personal or company
email on your device. After you enter your email account settings, open
the User Guide for the VersaMail®Application for information on sending
and receiving messages and customizing your VersaMail application
settings. On your computer, go to Start >Programs >Palm >User Manuals
>VersaMail_UserGuide.pdf.
How Do I Get Started?
1. If you already use the VersaMail application on a Palm OS®device and you want to
transfer those settings to your new Treo device, see “Upgrading an Existing Email
Account” in the User Guide for the VersaMail®Application.
2. If you’re entering settings for an email account on a Lotus Notes server or a Microsoft
MAPI server, see the setup steps in “Working With Accounts on Your Computer” in the
User Guide for the VersaMail®Application.
3. If you’re entering settings for an email account that uses Microsoft Exchange
ActiveSync®, go to “Setting Up VersaMail to Work With a Microsoft Exchange
ActiveSync® Account” on page 11.
Note: If you have multiple email accounts, you must enter settings for each
email account.

6VersaMail
4. If your email provider is listed below, go to “Setting Up VersaMail to Work With
Common Providers” on page 7.
5. If your email provider’s name is not listed above, see “Setting Up VersaMail to Work
With Other Providers” in the Sprint Power VisionSM Smart Device Treo™ 700Pby Palm
guide. On your computer, go to Start >Programs >Palm >User Manuals >
UserGuide700p_Sprint.pdf. You can also access the guide directly on your device. Press
Applications and select My Treo .
䢇AOL 䢇Comcast 䢇RCN
䢇Apple.Mac 䢇CompuServe 䢇SBC/PacBell
䢇AT&T Global 䢇Covad 䢇SBC/Prodigy
䢇AT&T WorldNet 䢇EarthLink 䢇Speakeasy
䢇Bell South 䢇Gmail 䢇Verizon DSL
䢇Cablevision 䢇Mail.com 䢇Yahoo!
(fee-based accounts only)
䢇Charter 䢇NetZero

VersaMail 7
VersaMail
Setting Up VersaMail to Work With Common Providers
1. On your device, press Power/End to wake up the screen, and then press Center
to turn off Keyguard.
2. Press Applications and then select Email .
3. Select Continue to begin the setup.

8VersaMail
4. Change the name for this account from “VersaMail” to something descriptive, such as
“Home Email.”
5. Select your email provider from the Mail Service list, and then select Next.
6. In the Username field, enter the part of your email address that comes before the @
sign.

VersaMail 9
VersaMail
7. Select Unassigned in the Password field, enter your password, select OK, and then
select Next.
8. Check the information provided and make changes if necessary. Select Next. On the
next screen, select Done.
Note: For some email providers you need to enter your full email address. Check
with your provider.

10 VersaMail
9. Select Yes. On the next screen, select OK to go to the account Inbox.
10. Select Get to start retrieving messages from your account. If prompted, select Yes to
turn the phone on, and then select Yes to connect to the Internet.

VersaMail 11
VersaMail
Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync®
Account
If your corporate email system uses Microsoft Exchange Server 2003, you may be able to
use Microsoft Exchange ActiveSync®on your device. Microsoft Exchange ActiveSync works
with the Calendar, Contacts, and VersaMail applications on your device to directly
download calendar events, contact information, and email messages from the server—
without going through your desktop computer.
See the User Guide for the VersaMail® Application for complete setup instructions.
Exchange
Server

12 VersaMail

Sprint PCS Business Connection 13
Business Connection
Setting Up Sprint PCS Business ConnectionSM
With Sprint PCS Business ConnectionSM you can use your device to
access your email on your corporate Exchange or Domino server.
Depending on your email account type, the setup steps vary, as
follows.
If you have a personal email account that you want to check on your
device, complete these steps on the following pages:
䢇“Step 1: Create a Business Connection Account” on page 14
䢇“Step 2: Install the Business Connection Desktop Software” on page 15
䢇“Step 3: Set Up the Business Connection Desktop Software” on page 18
䢇“Step 4: Install Business Connection on Your Device” on page 21
䢇“Step 5: Set Up Business Connection on Your Device” on page 24
If you have a Web-based email account that you will check only on the Web, complete these
steps on the following pages:
䢇“Step 1: Create a Business Connection Account” on page 14
䢇“Step 4: Install Business Connection on Your Device” on page 21
䢇“Step 5: Set Up Business Connection on Your Device” on page 24
If you have a corporate email account that was set up by your company’s IT administrator,
complete these steps on the following pages:
䢇“Step 4: Install Business Connection on Your Device” on page 21
䢇“Step 5: Set Up Business Connection on Your Device” on page 24
After you set up Business Connection, go to http://bcregistration.sprintpcs.com, log in to
your Business Connection account, and then click the Help link for information on sending
and receiving messages, customizing your Business Connection settings, and setting up
additional email accounts.

14 Sprint PCS Business Connection
Step 1: Create a Business Connection Account
1. On your computer, make sure you’re logged in to your Exchange or Domino server, and
then go to http://bcregistration.sprintpcs.com. Enter your device’s phone number,
and then click Click here to get your account password.
2. Fill in the blanks.
Tip: To find your phone number, press Phone, press Menu, select Options, and
then select Phone Info. Your number appears on the Phone Info screen. If
you get a message that your phone is not on, press and hold Power/End
to turn on the phone, and then repeat the preceding steps.
Tip: Your Business Connection username and password can be anything you
want. They do not need to match your email account username and
password.

Sprint PCS Business Connection 15
Business Connection
3. Click Save.
Step 2: Install the Business Connection Desktop Software
1. Click Download to copy the Business Connection desktop software installer to your
computer.

16 Sprint PCS Business Connection
2. Click Save to store the file on your computer.
3. Select the folder where you want to store the file, and then click Save.