Palo Alto Network M-200 User manual

M-200 and M-600 Appliance Hardware
Reference
paloaltonetworks.com/documentation

2 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE |
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Copyright
Palo Alto Networks, Inc.
www.paloaltonetworks.com
© 2018-2018 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo
Alto Networks. A list of our trademarks can be found at www.paloaltonetworks.com/company/
trademarks.html. All other marks mentioned herein may be trademarks of their respective companies.
Last Revised
August 2, 2018

TABLE OF CONTENTS iii
Table of Contents
Before You Begin................................................................................................5
Tamper Proof Statement...........................................................................................................................7
Third-Party Component Support.............................................................................................................8
Product Safety Warnings.......................................................................................................................... 9
M-200 and M-600 Appliance Overview.....................................................13
M-200 Appliance Front Panel............................................................................................................... 15
M-200 Appliance Back Panel................................................................................................................ 17
M-600 Appliance Front Panel............................................................................................................... 19
M-600 Appliance Back Panel................................................................................................................ 21
M-200 and M-600 Appliance Port LEDs............................................................................................24
Install M-200 or M-600 Appliance in an Equipment Rack......................25
Install the M-200 Appliance in a 19” Equipment Rack....................................................................27
Install the M-600 Appliance in a 19” Equipment Rack....................................................................30
Connect Power to an M-200 or M-600 Appliance.................................. 33
Connect AC Power to an M-200 or M-600 Appliance................................................................... 35
Service an M-200 or M-600 Appliance...................................................... 37
Replace an M-200 or M-600 Drive..................................................................................................... 39
Replace an M-200 or M-600 Appliance System Drive.......................................................39
Replace an M-200 or M-600 Appliance Log Drive............................................................. 41
Replace an M-200 or M-600 Appliance Power Supply...................................................................45
M-200 and M-600 Appliance Specifications............................................. 47
M-200 and M-600 Physical Specifications.........................................................................................49
M-200 and M-600 Electrical Specifications.......................................................................................50
M-200 and M-600 Environmental Specifications.............................................................................51
M-200 and M-600 Miscellaneous Specifications............................................................................. 52
M-200 and M-600 Appliance Hardware Compliance Statements........ 53
M-200 and M-600 Compliance Statements...................................................................................... 55

iv TABLE OF CONTENTS

5
Before You Begin
Read the following topics before you install or service a Palo Alto Networks® next-generation
firewall or appliance. The following topics apply to all Palo Alto Networks firewalls and
appliances except where noted.
> Tamper Proof Statement
> Third-Party Component Support
> Product Safety Warnings

6 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | Before You Begin
© 2018 Palo Alto Networks, Inc.

M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | Before You Begin 7
© 2018 Palo Alto Networks, Inc.
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks were not tampered with during shipping, verify
the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches the tracking
number that is physically labeled on the box or crate.
• The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
• The integrity of the warranty label on the firewall or appliance is not compromised.
(PA-7000 Series firewalls only) PA-7000 Series firewalls are modular systems and therefore
do not include a warranty label on the firewall.

8 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | Before You Begin
© 2018 Palo Alto Networks, Inc.
Third-Party Component Support
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party Component
Support statement.

M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | Before You Begin 9
© 2018 Palo Alto Networks, Inc.
Product Safety Warnings
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto Networks
hardware, be sure you understand and prepare for the following warnings before you install or service the
hardware. You will also see warning messages throughout the hardware reference where potential hazards
exist.
All Palo Alto Networks products with laser-based optical interfaces comply with 21 CFR
1040.10 and 1040.11.
The following safety warnings apply to all Palo Alto Networks firewalls and appliances, unless a specific
hardware model is specified.
• When installing or servicing a Palo Alto Networks firewall or appliance hardware component that has
exposed circuits, ensure that you wear an electrostatic discharge (ESD) strap. Before handling the
component, make sure the metal contact on the wrist strap is touching your skin and that the other end
of the strap is connected to earth ground.
French Translation: Lorsque vous installez ou que vous intervenez sur un composant matériel de
pare-feu ou de dispositif Palo Alto Networks qui présente des circuits exposés, veillez à porter un
bracelet antistatique. Avant de manipuler le composant, vérifiez que le contact métallique du bracelet
antistatique est en contact avec votre peau et que l’autre extrémité du bracelet est raccordée à la terre.
• Use grounded and shielded Ethernet cables to ensure agency compliance with electromagnetic
compliance (EMC) regulations.
French Translation: D es câbles Ethernet blindés reliés à la terre doivent être utilisés pour garantir la
conformité de l'organisme aux émissions électromagnétiques (CEM).
• (PA-220 firewalls only) The PA-220 firewall meets the requirements of IEC 61000-4-5 surge immunity
test. To prevent damage from electrical surges on Ethernet ports, we recommend that you use an
Ethernet surge protection device with the following specifications:
• Rated for Gigabit Ethernet up to category 5E and minimum 1Gbps.
• Protection provided on all eight signal leads.
• Both line-to-line and line-to-ground/shield are provided.
• Protection device must be connected to earth ground and use shielded category 5E or higher
Ethernet cable.
Technical Specifications:
• Protective circuit complies with IEC test classifications B2, C1, C2, C3, and D1.
• Normal discharge current (core to earth ground) is 2kA per signal pair.
• Normal discharge current (core to core) is 100A.
• Total discharge current is 10kA.
•French Translation: (PA-220 uniquement) Les pare-feux PA-220 sont conformes aux exigences du test
d’immunité aux surtensions IEC 61000-4-5. Pour éviter les dommages résultant de surtension électrique
sur les ports Ethernet, il est recommandé d’utiliser un dispositif de protection contre les surtensions aux
caractéristiques suivantes:
• Gigabit Ethernet jusqu’à la catégorie 5E, débit 1 Go/s minimum.
• Protection sur les huit câbles signal.
• Le blindage et la mise à la terre “ligne à ligne” et “ligne à la terre” sont fournis.
• Le dispositif de protection doit être raccordé à la terre et un câble Ethernet blindé de catégorie 5E ou
supérieure doit être utilisé.
Caractéristiques techniques:

10 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | Before You Begin
© 2018 Palo Alto Networks, Inc.
• Le circuit de protection est conforme aux classifications de test IEC B2, C1, C2, C3, et D1.
• Le courant de décharge normal (cœur vers terre) est de 2kA par paire de signal.
• Le courant de décharge normal (cœur vers cœur) est de 100 A.
• Le courant de décharge total est de 10kA.
• Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For details
on the electrical range, refer to electrical specifications in the hardware reference for your firewall or
appliance.
French Translation: Veillez à ce que la tension d’alimentation ne dépasse pas la plage d’entrée du
pare-feu ou du dispositif. Pour plus d’informations sur la mesure électrique, consulter la rubrique des
caractéristiques électriques dans la documentation de votre matériel de pare-feu ou votre dispositif.
• Do not replace a battery with an incorrect battery type; doing so can cause the replacement battery to
explode. Dispose of used batteries according to local regulations.
French Translation: Ne remplacez pas la batterie par une batterie de type non adapté, cette dernière
risquerait d’exploser. Mettez au rebut les batteries usagées conformément aux instructions.
• (All firewalls with two or more power supplies) Disconnect all power cords (AC or DC) from the power
inputs to fully de-energize the hardware.
French Translation: (Tous les pare-feux avec au moins deux sources d’alimentation) Débranchez tous les
cordons d’alimentation (c.a. ou c.c.) des entrées d’alimentation et mettez le matériel hors tension.
• (PA-7000 Series firewalls only) When removing a fan tray from a PA-7000 Series firewall, first pull the
fan tray out about 1 inch (2.5cm) and then wait a minimum of 10 seconds before extracting the entire
fan tray. This allows the fans to stop spinning and helps you avoid serious injury when removing the
fan tray. You can replace a fan tray while the firewall is powered on but you must replace it within 45
seconds and you can only replace one fan tray at a time to prevent the thermal protection circuit from
shutting down the firewall.
French Translation: (Pare-feu PA-7000 uniquement) Lors du retrait d’un tiroir de ventilation d’un pare-
feu PA-7000, retirez tout d’abord le tiroir sur 2,5 cm, puis patientez au moins 10 secondes avant de
retirer complètement le tiroir de ventilation. Cela permet aux ventilateurs d’arrêter de tourner et permet
d’éviter des blessures graves lors du retrait du tiroir. Vous pouvez remplacer un tiroir de ventilation
lors de la mise sous tension du pare-feu. Toutefois, vous devez le faire dans les 45 secondes et vous ne
pouvez remplacer qu’un tiroir à la fois, sinon le circuit de protection thermique arrêtera le pare-feu.
• (All firewalls with two or more power supplies) Disconnect all power cords (AC or DC) from the power
inputs to fully de-energize the hardware.
French Translation: (Tous les pare-feux avec au moins deux sources d’alimentation) Débranchez tous les
cordons d’alimentation (c.a. ou c.c.) des entrées d’alimentation et mettez le matériel hors tension.
The following applies only to Palo Alto Networks firewalls that support a direct current (DC) power source:
French Translation: Les instructions suivantes s’appliquent uniquement aux pare-feux de Palo Alto
Networks prenant en charge une source d’alimentation en courant continu (c.c.):
• Do not connect or disconnect energized DC wires to the power supply.
French Translation: Ne raccordez ni débranchez de câbles c.c. sous tension à la source d’alimentation.
• The DC system must be earthed at a single (central) location.
French Translation: Le système c.c. doit être mis à la terre à un seul emplacement (central).
• The DC supply source must be located within the same premises as the firewall.
French Translation: La source d’alimentation c.c. doit se trouver dans les mêmes locaux que ce pare-feu.
• The DC battery return wiring on the firewall must be connected as an isolated DC (DC-I) return.
French Translation: Le câblage de retour de batterie c.c. sur le pare-feu doit être raccordé en tant que
retour c.c. isolé (CC-I).

M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | Before You Begin 11
© 2018 Palo Alto Networks, Inc.
• The firewall must be connected either directly to the DC supply system earthing electrode conductor
or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing
electrode conductor is connected.
French Translation: Ce pare-feu doit être branché directement sur le conducteur à électrode de mise à
la terre du système d’alimentation c.c. ou sur le connecteur d'une barrette/d'un bus à bornes de mise à la
terre auquel le conducteur à électrode de mise à la terre du système d'alimentation c.c. est raccordé.
• The firewall must be in the same immediate area (such as adjacent cabinets) as any other equipment that
has a connection between the earthing conductor of the DC supply circuit and the earthing of the DC
system.
French Translation: Le pare-feu doit se trouver dans la même zone immédiate (des armoires adjacentes
par exemple) que tout autre équipement doté d’un raccordement entre le conducteur de mise à la terre
du même circuit d’alimentation c.c. et la mise à la terre du système c.c.
• Do not disconnect the firewall in the earthed circuit conductor between the DC source and the point of
connection of the earthing electrode conductor.
French Translation: Ne débranchez pas le pare-feu du conducteur du circuit de mise à la terre entre la
source d'alimentation c.c. et le point de raccordement du conducteur à électrode de mise à la terre.
• Install all firewalls that use DC power in restricted access areas only. A restricted access area is where
access is granted only to craft (service) personnel using a special tool, lock and key, or other means of
security, and that is controlled by the authority responsible for the location.
French Translation: Tous les pare-feux utilisant une alimentation c.c. sont conçus pour être installés
dans des zones à accès limité uniquement. Une zone à accès limité correspond à une zone dans laquelle
l’accès n’est autorisé au personnel (de service) qu'à l'aide d'un outil spécial, cadenas ou clé, ou autre
dispositif de sécurité, et qui est contrôlée par l'autorité responsable du site.
• Install the firewall DC ground cable only as described in the power connection procedure for the firewall
that you are installing. You must use the American wire gauge (AWG) cable specified and torque all nuts
to the torque value specified in the installation procedure for your firewall.
French Translation: Installez le câble de mise à la terre c.c. du pare-feu comme indiqué dans la procédure
de raccordement à l’alimentation pour le pare-feu que vous installez. Utilisez le câble American wire
gauge (AWG) indiqué et serrez les écrous au couple indiqué dans la procédure d’installation de votre
pare-feu pare-feu.
• The firewall permits the connection of the earthed conductor of the DC supply circuit to the earthing
conductor at the equipment as described in the installation procedure for your firewall.
French Translation: Ce pare-feu permet de raccorder le conducteur de mise à la terre du circuit
d’alimentation c.c. au conducteur de mise à la terre de l’équipement comme indiqué dans la procédure
d’installation du pare-feu.
• A suitably-rated DC mains disconnect device must be provided as part of the building installation.
French Translation: Un interrupteur d'isolement suffisant doit être fourni pendant l'installation du
bâtiment.

12 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | Before You Begin

13
M-200 and M-600 Appliance Overview
The Palo Alto Networks® M-200 and M-600 appliances are multi-function appliances that you
can configure to function in Panorama™ Management mode, Panorama Management-only
mode, Panorama Log Collector mode, or PAN-DB Private Cloud mode.
First Supported Software Release: Panorama 8.1
The following topics describe the hardware features of the M-200 and M-600 appliances.
> M-200 Appliance Front Panel
> M-200 Appliance Back Panel
> M-600 Appliance Front Panel
> M-600 Appliance Back Panel
> M-200 and M-600 Appliance Port LEDs

14 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | M-200 and M-600 Appliance Overview
© 2018 Palo Alto Networks, Inc.

M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | M-200 and M-600 Appliance Overview 15
© 2018 Palo Alto Networks, Inc.
M-200 Appliance Front Panel
The following image shows the front panel of the M-200 appliance and the table describes each front-panel
component.
Item Component Description
1 System drive 240GB solid-state drive (SSD) used to store the operating
system files and system logs.
2 Unique Identification (UID)
button
Use the UID feature to help you locate the appliance
when you move from the front to the back of the
equipment rack where the appliance is installed. When
you push the UID button to enable the UID feature, both
the front-panel System information LED and the back-
panel UID LED illuminate bright blue to help you locate
the appliance when you move between opposite sides
of the equipment rack. Push the UID button again to
deactivate these LEDs.
3 System information (overheat
and UID) LED
•Solid red—An overheat condition occurred.
•Blinking red at the rate of one blink per second
(1Hz)—A fan failure occurred.
•Blinking red at the rate of one blink every four
seconds (.25Hz)—One of the two power supplies
is not providing power to the appliance (possibly
because a power supply failed or because there is no
power source connected to the power supply).
•Solid blue—The UID feature is activated (see the UID
button description).
4 Network activity LEDs Blinking green indicates network activity.
5 Hard-disk drive (HDD) LED Blinking yellow indicates IDE channel activity (SAS/SATA
drive) on the front log drives.
6 Power LED Solid green indicates that the appliance is powered on.
7 Reset button Press this button to reboot the appliance.

16 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | M-200 and M-600 Appliance Overview
© 2018 Palo Alto Networks, Inc.
Item Component Description
8 Power button Press this button to power on or power off the appliance.
Powering off the appliance with this button puts the
appliance in standby power mode. To completely power
off the appliance, you must disconnect the AC power
cords from both power supplies.
9 Hard-disk drives (HDDs) Disk drive bays and HDDs used for log storage. By
default, the M-200 ships with four HDDs installed in
drive bays A1/A2 and B1/B2. Each pair of drives are in a
RAID 1 configuration (A1-A2 is a RAID 1 pair and B1-B2
is a RAID 1 pair).
For details on storage capacity, refer to the Panorama
Datasheet.
10 Hard-disk drive (HDD) LEDs Status LEDs—two for each log drive:
•Top LED—Flashing blue indicates drive activity.
•Bottom LED—Solid red indicates a log drive failure.

M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | M-200 and M-600 Appliance Overview 17
© 2018 Palo Alto Networks, Inc.
M-200 Appliance Back Panel
The following image shows the back panel of the M-200 appliance and the table describes each back-panel
component.
Item Component Description
1 Power supplies Use the AC power supply inputs to connect power to the
appliance. The second power supply is for redundancy.
2 Ethernet ports Four RJ-45 10Mbps/100Mbps/1000Mbps Ethernet
ports. While facing the back of the appliance, the ports
are labeled as follows:
The port labels are located on top of the
appliance.
•Upper left—Management (MGT) port used for
managing the appliance and for data traffic.
•Upper right—Ethernet1/1
•Lower left—Ethernet1/2
•Lower right—Ethernet1/3
For information on configuring these ports, refer to the
Panorama™ Administrator’s Guide on the Technical
Documentation Portal for the release version running
on your appliance. If the appliance is in PAN-DB mode,
refer to the appropriate release-specific PAN-OS®
Administrators Guide.
3 USB ports Not used.
4 IPMI port Not used.
5 Console port Use this port to connect a management computer to
the appliance using a 9-pin serial cable and terminal
emulation software.
The console connection provides access to appliance
boot messages, the Maintenance Recovery Tool (MRT),
and the command line interface (CLI).

18 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | M-200 and M-600 Appliance Overview
© 2018 Palo Alto Networks, Inc.
Item Component Description
If your management computer does not
have a serial port, use a USB-to-serial
converter.
Use the following settings to configure your terminal
emulation software to connect to the console port:
• Data rate: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
6 Unique Identification (UID) LED UID LED that illuminates bright blue when you push the
UID button on the front of the appliance.
For information on using the UID feature, see the UID
button description for the M-200 Appliance Front Panel.

M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | M-200 and M-600 Appliance Overview 19
© 2018 Palo Alto Networks, Inc.
M-600 Appliance Front Panel
The following image shows the front panel of the M-600 appliance and the table describes each front-panel
component.
Item Component Description
1 Power button Press this button to power on or power off the appliance.
Powering off the appliance with this button puts the
appliance in standby power mode. To completely power
off the appliance, you must disconnect the AC power
cords from both power supplies.
2 Reset button Press this button to reboot the appliance.
3 Power LED Solid green indicates that the appliance is powered on.
4 Power failure LED Solid red indicates that either a power supply failed or
that there is no power source connected to a power
supply.
5 Hard-disk drive (HDD) LED Blinking yellow indicates IDE channel activity (SAS/SATA
drive) on the front log drives.
6 System information (overheat
and UID) LED
•Solid red—An overheat condition occurred.
•Blinking red at the rate of one blink per second
(1Hz)—A fan failure occurred.
•Blinking red at the rate of one blink every four
seconds (.25Hz)—One of the two power supplies
is not providing power to the appliance (possibly
because a power supply failed or because there is no
power source connected to the power supply).

20 M-200 AND M-600 APPLIANCE HARDWARE REFERENCE | M-200 and M-600 Appliance Overview
© 2018 Palo Alto Networks, Inc.
Item Component Description
•Solid blue—The UID feature is activated (see the UID
button description for the M-600 Appliance Back
Panel.)
7 Hard-disk drives (HDDs) Disk drive bays and HDDs used for log storage. By
default, the M-600 ships with four HDDs installed in
drive bays A1/A2 and B1/B2. You can install up to eight
additional drives (four additional RAID 1 pairs) in the
remaining drive bays (C1/C2, D1/D2, E1/E2, and F1-F2)
to increase log storage capacity.
Each pair of drives are in a RAID 1 configuration. For
example, A1-A2 is a RAID 1 pair and B1-B2 is a RAID 1
pair.
For details on storage capacity, refer to the Panorama
Datasheet. For details on adding additional storage to
the appliance, refer the Panorama Administrator’s Guide
on the Technical Documentation Portal for the release
version running on your appliance.
8 Hard-disk drive (HDD) LEDs Status LEDs—two for each log drive:
•Top LED—Flashing blue indicates drive activity.
•Bottom LED—Solid red indicates a log drive failure.