PaloAlto Networks PA-400 Series Application guide

PA-400 Series Next-Gen Firewall
Hardware Reference
paloaltonetworks.com/documentation

2 PA-400 SERIES NEXT-GEN FIREWALL HARDWARE REFERENCE |
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Palo Alto Networks, Inc.
www.paloaltonetworks.com
© 2020-2021 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo
Alto Networks. A list of our trademarks can be found at www.paloaltonetworks.com/company/
trademarks.html. All other marks mentioned herein may be trademarks of their respective companies.
Last Revised
August 16, 2021

TABLE OF CONTENTS iii
Table of Contents
Before You Begin................................................................................................5
Upgrade/Downgrade Considerations for Firewalls and Appliances............................................... 7
Tamper Proof Statement...........................................................................................................................8
Third-Party Component Support.............................................................................................................9
Product Safety Warnings........................................................................................................................10
PA-400 Series Firewall Overview.................................................................15
PA-400 Series Front Panel.....................................................................................................................17
PA-400 Series Back Panel...................................................................................................................... 21
Install the PA-400 Series Firewall................................................................ 23
Install the PA-400 Series Firewall on a Flat Surface........................................................................25
Install the PA-400 Series Firewall on a Wall..................................................................................... 27
Install the PA-400 Series Firewall in a 19-inch Equipment Rack.................................................. 32
Install the PA-400 Series Firewall Using the PAN-PA-400-RACKTRAY.........................32
Set Up a Connection to the Firewall................................................................................................... 38
Connect Power to a PA-400 Series Firewall............................................. 41
Connect Power to a PA-400 Series Firewall..................................................................................... 43
Connect Power to a PA-410 Firewall..................................................................................................44
Service the PA-400 Series Firewall Hardware...........................................45
Interpret the LEDs on a PA-400 Series Firewall...............................................................................47
Replace a Power Adapter on a PA-400 Series Firewall.................................................................. 49
PA-400 Series Firewall Specifications......................................................... 51
Physical Specifications............................................................................................................................. 53
Electrical Specifications........................................................................................................................... 54
Environmental Specifications................................................................................................................. 55
Miscellaneous Specifications..................................................................................................................56
PA-400 Series Firewall Compliance Statements Overview.................... 57
PA-400 Series Firewall Compliance Statements...............................................................................59

iv TABLE OF CONTENTS

5
Before You Begin
Read the following topics before you install or service a Palo Alto Networks® next-generation
firewall or appliance. The following topics apply to all Palo Alto Networks firewalls and
appliances except where noted.
> Upgrade/Downgrade Considerations for Firewalls and Appliances
> Tamper Proof Statement
> Third-Party Component Support
> Product Safety Warnings

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PA-400 SERIES NEXT-GEN FIREWALL HARDWARE REFERENCE | Before You Begin 7
© 2021 Palo Alto Networks, Inc.
Upgrade/Downgrade Considerations for
Firewalls and Appliances
The following table lists hardware features that have upgrade or downgrade impact. Make sure you
understand all upgrade/downgrade considerations before you upgrade or downgrade from the specified
version of PAN-OS.
Feature Release Upgrade Considerations Downgrade Considerations
PA-7000 Log Forwarding
Card (LFC)
10.0 If you are using an LFC
with a PA-7000 Series
Firewall, when you
upgrade to PAN-OS 10.0,
you must configure the
management plane or
dataplane interface for
the service route because
the LFC ports do not
support the requirements
for the service route. We
recommend using the
dataplane interface for
the Data Services service
route.
n/a
Upgrading a PA-7000
Series Firewall with a
first generation switch
management card
(PA-7050-SMC or
PA-7080-SMC)
PAN-OS 8.0
and later
Before upgrading the
firewall, run the following
CLI command to check the
flash drive’s status: debug
system disk-smart-
info disk-1.
If the value for
attribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with the
upgrade. If the value is
less than 20, then contact
support for assistance.
Before downgrading the
firewall, run the following
CLI command to check the
flash drive’s status: debug
system disk-smart-
info disk-1.
If the value for
attribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with the
downgrade. If the value is
less than 20, then contact
support for assistance.

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Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks were not tampered with during shipping, verify
the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches the tracking
number that is physically labeled on the box or crate.
• The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
• The integrity of the warranty label on the firewall or appliance is not compromised.
(PA-7000 Series firewalls only) PA-7000 Series firewalls are modular systems and therefore
do not include a warranty label on the firewall.

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Third-Party Component Support
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party Component
Support statement.

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Product Safety Warnings
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto Networks
hardware, be sure you understand and prepare for the following warnings before you install or service the
hardware. You will also see warning messages throughout the hardware reference where potential hazards
exist.
All Palo Alto Networks products with laser-based optical interfaces comply with 21 CFR
1040.10 and 1040.11.
The following safety warnings apply to all Palo Alto Networks firewalls and appliances, unless a specific
hardware model is specified.
• When installing or servicing a Palo Alto Networks firewall or appliance hardware component that has
exposed circuits, ensure that you wear an electrostatic discharge (ESD) strap. Before handling the
component, make sure the metal contact on the wrist strap is touching your skin and that the other end
of the strap is connected to earth ground.
French Translation: Lorsque vous installez ou que vous intervenez sur un composant matériel de
pare-feu ou de dispositif Palo Alto Networks qui présente des circuits exposés, veillez à porter un
bracelet antistatique. Avant de manipuler le composant, vérifiez que le contact métallique du bracelet
antistatique est en contact avec votre peau et que l’autre extrémité du bracelet est raccordée à la terre.
• Use grounded and shielded Ethernet cables to ensure agency compliance with electromagnetic
compliance (EMC) regulations.
French Translation: Des câbles Ethernet blindés reliés à la terre doivent être utilisés pour garantir la
conformité de l'organisme aux émissions électromagnétiques (CEM).
• (PA-3200, PA-5200, PA-5400, PA-7050, and PA-7080 firewalls only) At least two people are
recommended for unpacking, handling, and relocating the heavier firewalls.
• (PA-220 firewalls only) The appliance meets the requirements of IEC 61000-4-5 surge immunity test. To
prevent damage from electrical surges on Ethernet ports, we recommend that you use an Ethernet surge
protection device with the following specifications:
• Rated for Gigabit Ethernet up to category 5E and minimum 1Gbps.
• Protection provided on all eight signal leads.
• Both line-to-line and line-to-ground/shield are provided.
• Protection device must be connected to earth ground and use shielded category 5E or higher
Ethernet cable.
Technical Specifications:
• Protective circuit complies with IEC test classifications B2, C1, C2, C3, and D1.
• Normal discharge current (core to earth ground) is 2kA per signal pair.
• Normal discharge current (core to core) is 100A.
• Total discharge current is 10kA.
•French Translation: (PA-220 uniquement) Les appareils sont conformes aux exigences du test
d’immunité aux surtensions IEC 61000-4-5. Pour éviter les dommages résultant de surtension électrique
sur les ports Ethernet, il est recommandé d’utiliser un dispositif de protection contre les surtensions aux
caractéristiques suivantes:
• Gigabit Ethernet jusqu’à la catégorie 5E, débit 1 Go/s minimum.
• Protection sur les huit câbles signal.
• Le blindage et la mise à la terre “ligne à ligne” et “ligne à la terre” sont fournis.
• Le dispositif de protection doit être raccordé à la terre et un câble Ethernet blindé de catégorie 5E ou
supérieure doit être utilisé.

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Caractéristiques techniques:
• Le circuit de protection est conforme aux classifications de test IEC B2, C1, C2, C3, et D1.
• Le courant de décharge normal (cœur vers terre) est de 2kA par paire de signal.
• Le courant de décharge normal (cœur vers cœur) est de 100 A.
• Le courant de décharge total est de 10kA.
• Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For details
on the electrical range, refer to electrical specifications in the hardware reference for your firewall or
appliance.
French Translation: Veillez à ce que la tension d’alimentation ne dépasse pas la plage d’entrée du
pare-feu ou du dispositif. Pour plus d’informations sur la mesure électrique, consulter la rubrique des
caractéristiques électriques dans la documentation de votre matériel de pare-feu ou votre dispositif.
• Do not replace a battery with an incorrect battery type; doing so can cause the replacement battery to
explode. Dispose of used batteries according to local regulations.
French Translation: Ne remplacez pas la batterie par une batterie de type non adapté, cette dernière
risquerait d’exploser. Mettez au rebut les batteries usagées conformément aux instructions.
•(All Palo Alto Networks appliances with two or
more power supplies) Disconnect all power cords
(AC or DC) from the power inputs to fully de-
energize the hardware.
French Translation: (Tous les appareils Palo
Alto Networks avec au moins deux sources
d’alimentation) Débranchez tous les cordons
d’alimentation (c.a. ou c.c.) des entrées
d’alimentation et mettez le matériel hors tension.
•(PA-7000 Series firewalls only)
Caution: High touch current
Connect to earth before connecting to the power
supply.
Ensure that the protective earthing conductor is
connected to the provided ground lug on the rear
side of the firewall.
•(PA-7000 Series firewalls only) When removing a
fan tray from a PA-7000 Series firewall, first pull
the fan tray out about 1 inch (2.5cm) and then wait
a minimum of 10 seconds before extracting the
entire fan tray. This allows the fans to stop spinning
and helps you avoid serious injury when removing
the fan tray. You can replace a fan tray while the
firewall is powered on but you must replace it
within 45 seconds and you can only replace one
fan tray at a time to prevent the thermal protection
circuit from shutting down the firewall.
French Translation: (Pare-feu PA-7000
uniquement) Lors du retrait d’un tiroir de
ventilation d’un pare-feu PA-7000, retirez tout
d’abord le tiroir sur 2,5 cm, puis patientez au moins

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10 secondes avant de retirer complètement le
tiroir de ventilation. Cela permet aux ventilateurs
d’arrêter de tourner et permet d’éviter des
blessures graves lors du retrait du tiroir. Vous
pouvez remplacer un tiroir de ventilation lors de
la mise sous tension du pare-feu. Toutefois, vous
devez le faire dans les 45 secondes et vous ne
pouvez remplacer qu’un tiroir à la fois, sinon le
circuit de protection thermique arrêtera le pare-
feu.
The following applies only to Palo Alto Networks firewalls that support a direct current (DC) power source:
French Translation: Les instructions suivantes s’appliquent uniquement aux pare-feux de Palo Alto
Networks prenant en charge une source d’alimentation en courant continu (c.c.):
• Do not connect or disconnect energized DC wires to the power supply.
French Translation: Ne raccordez ni débranchez de câbles c.c. sous tension à la source d’alimentation.
• The DC system must be earthed at a single (central) location.
French Translation: Le système c.c. doit être mis à la terre à un seul emplacement (central).
• The DC supply source must be located within the same premises as the firewall.
French Translation: La source d’alimentation c.c. doit se trouver dans les mêmes locaux que ce pare-feu.
• The DC battery return wiring on the firewall must be connected as an isolated DC (DC-I) return.
French Translation: Le câblage de retour de batterie c.c. sur le pare-feu doit être raccordé en tant que
retour c.c. isolé (CC-I).
• The firewall must be connected either directly to the DC supply system earthing electrode conductor
or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing
electrode conductor is connected.
French Translation: Ce pare-feu doit être branché directement sur le conducteur à électrode de mise à
la terre du système d’alimentation c.c. ou sur le connecteur d'une barrette/d'un bus à bornes de mise à la
terre auquel le conducteur à électrode de mise à la terre du système d'alimentation c.c. est raccordé.
• The firewall must be in the same immediate area (such as adjacent cabinets) as any other equipment that
has a connection between the earthing conductor of the DC supply circuit and the earthing of the DC
system.
French Translation: Le pare-feu doit se trouver dans la même zone immédiate (des armoires adjacentes
par exemple) que tout autre équipement doté d’un raccordement entre le conducteur de mise à la terre
du même circuit d’alimentation c.c. et la mise à la terre du système c.c.
• Do not disconnect the firewall in the earthed circuit conductor between the DC source and the point of
connection of the earthing electrode conductor.
French Translation: Ne débranchez pas le pare-feu du conducteur du circuit de mise à la terre entre la
source d'alimentation c.c. et le point de raccordement du conducteur à électrode de mise à la terre.
• Install all firewalls that use DC power in restricted access areas only. A restricted access area is where
access is granted only to craft (service) personnel using a special tool, lock and key, or other means of
security, and that is controlled by the authority responsible for the location.
French Translation: Tous les pare-feux utilisant une alimentation c.c. sont conçus pour être installés
dans des zones à accès limité uniquement. Une zone à accès limité correspond à une zone dans laquelle
l’accès n’est autorisé au personnel (de service) qu'à l'aide d'un outil spécial, cadenas ou clé, ou autre
dispositif de sécurité, et qui est contrôlée par l'autorité responsable du site.
• Install the firewall DC ground cable only as described in the power connection procedure for the firewall
that you are installing. You must use the American wire gauge (AWG) cable specified and torque all nuts
to the torque value specified in the installation procedure for your firewall.

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French Translation: Installez le câble de mise à la terre c.c. du pare-feu comme indiqué dans la procédure
de raccordement à l’alimentation pour le pare-feu que vous installez. Utilisez le câble American wire
gauge (AWG) indiqué et serrez les écrous au couple indiqué dans la procédure d’installation de votre
pare-feu pare-feu.
• The firewall permits the connection of the earthed conductor of the DC supply circuit to the earthing
conductor at the equipment as described in the installation procedure for your firewall.
French Translation: Ce pare-feu permet de raccorder le conducteur de mise à la terre du circuit
d’alimentation c.c. au conducteur de mise à la terre de l’équipement comme indiqué dans la procédure
d’installation du pare-feu.
• A suitably-rated DC mains disconnect device must be provided as part of the building installation.
French Translation: Un interrupteur d'isolement suffisant doit être fourni pendant l'installation du
bâtiment.

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15
PA-400 Series Firewall Overview
The Palo Alto Networks® PA-400 Series next-generation firewalls include the PA-410,
PA-440, PA-450, and PA-460. These firewalls are designed for small organizations or branch
offices and include the following main features: a TPM module for PAN-OS key storage
and security, ZTP functionality, active/passive and active/active high availability (HA), eight
Ethernet ports, and dual power adapters for power redundancy. The PA-400 Series firewall
enables you to secure your organization through advanced visibility and control of applications,
users, and content.
First Supported Software Release for the PA-440, PA-450, and PA-460: PAN-OS® 10.1
First Supported Software Release for the PA-410: PAN-OS® 10.1.2
The following topics describe the hardware features of the PA-400 Series firewall. To view or
compare performance and capacity information, refer to the Product Selection tool.
> PA-400 Series Front Panel
> PA-400 Series Back Panel

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© 2021 Palo Alto Networks, Inc.
PA-400 Series Front Panel
The front panels of the PA-440, PA-450, and PA-460 firewalls are identical. The following image shows the
front panel of the PA-440 and the table describes each front panel component.
Item Component Description
1 Ethernet ports Eight RJ-45 10/100/1000Mbps
ports for network traffic.
You can set the link speed and
duplex mode or choose auto-
negotiate.
2 MGT port Use this Ethernet
10/100/1000Mbps port
to access the management
web interface and perform
administrative tasks. The
firewall also uses this port for
management services, such as
retrieving licenses and updating
threat and application signatures.
3 CONSOLE port
(Micro USB)
Use this port to connect a
management computer to the
firewall using a standard Type-A
USB-to-micro USB cable.
The console connection provides
access to firewall boot messages,
the Maintenance Recovery Tool
(MRT), and the command line
interface (CLI).
Refer to Micro USB Console
Port for more information and to
download the Windows driver or

18 PA-400 SERIES NEXT-GEN FIREWALL HARDWARE REFERENCE | PA-400 Series Firewall Overview
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Item Component Description
to learn how to connect from a
Mac or Linux computer.
4 CONSOLE port
(RJ-45)
Use this port to connect a
management computer to the
firewall using a 9-pin serial
to RJ-45 cable and terminal
emulation software.
The console connection provides
access to firewall boot messages,
the Maintenance Recovery Tool
(MRT), and the command line
interface (CLI).
If your
management
computer does
not have a serial
port, use a
USB-to-serial
converter.
Use the following settings
to configure your terminal
emulation software to connect to
the console port:
• Data rate: 9600
• Data bits: 8
• Parity: none
• Stop bits: 1
• Flow control: None
5 USB port Use this port to bootstrap the
firewall.
Bootstrapping enables you to
provision the firewall with a
specific PAN-OS configuration
and then license it and make it
operational on your network.
6 LED status indicators Six LEDs that indicate the
status of the firewall hardware
components (see Interpret
the LEDs on a PA-400 Series
Firewall).
The following image shows the front panel of the PA-410 and the table describes each front panel
component.

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Item Component Description
1 LED status indicators Three LEDs that indicate the
status of the firewall hardware
components (see Interpret
the LEDs on a PA-400 Series
Firewall).
2 CONSOLE port Use this port to connect a
management computer to the
firewall using a 9-pin serial
to RJ-45 cable and terminal
emulation software.
The console connection provides
access to firewall boot messages,
the Maintenance Recovery Tool
(MRT), and the command line
interface (CLI).
If your
management
computer does
not have a serial
port, use a
USB-to-serial
converter.
Use the following settings
to configure your terminal
emulation software to connect to
the console port:
• Data rate: 9600
• Data bits: 8
• Parity: none
• Stop bits: 1
• Flow control: None
3 USB ports Use one of the two ports to
bootstrap the firewall.

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Item Component Description
Bootstrapping enables you to
provision the firewall with a
specific PAN-OS configuration
and then license it and make it
operational on your network.
4 Ethernet Ports MGT Port
One Ethernet10/100/1000Mbps
port (located beside the “MGT”
label) that is used toaccess the
managementweb interface and
performadministrative tasks.
Thefirewall also uses this portfor
management services,such as
retrieving licensesand updating
threat andapplication signatures.
Ethernet Ports
Seven RJ-4510/100/1000Mbps
ports fornetwork traffic.You can
set the link speed and duplex
mode or choose autonegotiate.
To view system firmware versions for any of the PA-400 Series firewalls, use the following
CLI command:
admin@PA-400> show system firmware