PaloAlto Networks PA-800 SERIES Application guide

PA-800 Series Next-Gen Firewall
Hardware Reference
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Palo Alto Networks, Inc.
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©2019–2021 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo
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Last Revised
September 18, 2020
PA-800 Series Next-Gen Firewall Hardware Reference 2©2021 Palo Alto Networks, Inc.

Table of Contents
Before You Begin................................................................................................5
Upgrade/Downgrade Consideraons for Firewalls and Appliances................................ 6
Tamper Proof Statement............................................................................................................ 7
Third-Party Component Support............................................................................................. 8
Product Safety Warnings........................................................................................................... 9
PA-800 Firewall Overview.............................................................................13
PA-800 Front Panel.................................................................................................................. 14
PA-800 Back-Panel................................................................................................................... 17
Install the PA-800 Series Firewall................................................................19
Install the PA-800 Series Firewall in a Two-Post 19-inch Equipment Rack................. 20
Install the PA-800 Series Firewall in a Four-Post 19-inch Equipment Rack.................21
Connect Power to a PA-800 Series Firewall Overview.......................... 23
Connect Power to a PA-800 Series Firewall...................................................................... 24
Service the PA-800 Series Firewall Hardware..........................................25
Interpret the LEDs on a PA-800 Series Firewall................................................................26
Replace a Power Supply on a PA-850 Firewall..................................................................28
PA-800 Series Firewall Specificaons........................................................ 29
PA-800 Series Physical Specificaons..................................................................................30
PA-800 Series Electrical Specificaons................................................................................31
PA-800 Series Environmental Specificaons......................................................................32
PA-800 Series Miscellaneous Specificaons...................................................................... 33
PA-800 Series Firewall Compliance Statements Overview................... 35
PA-800 Series Firewall Compliance Statements................................................................36
PA-800 Series Next-Gen Firewall Hardware Reference 3©2021 Palo Alto Networks, Inc.

Table of Contents
PA-800 Series Next-Gen Firewall Hardware Reference 4©2021 Palo Alto Networks, Inc.

Before You Begin
Read the following topics before you install or service a Palo Alto Networks® next-
generaon firewall or appliance. The following topics apply to all Palo Alto Networks
firewalls and appliances except where noted.
>Upgrade/Downgrade Consideraons for Firewalls and Appliances
>Tamper Proof Statement
>Third-Party Component Support
>Product Safety Warnings
5

Before You Begin
Upgrade/Downgrade Consideraons for Firewalls and
Appliances
The following table lists hardware features that have upgrade or downgrade impact. Make sure
you understand all upgrade/downgrade consideraons before you upgrade or downgrade from
the specified version of PAN-OS.
Feature Release Upgrade Consideraons Downgrade
Consideraons
PA-7000 Log
Forwarding Card (LFC)
10.0 If you are using an LFC
with a PA-7000 Series
Firewall, when you
upgrade to PAN-OS
10.0, you must configure
the management plane
or dataplane interface
for the service route
because the LFC ports
do not support the
requirements for the
service route. We
recommend using the
dataplane interface for
the Data Services service
route.
n/a
Upgrading a PA-7000
Series Firewall with a
first generaon switch
management card
(PA-7050-SMC or
PA-7080-SMC)
PAN-OS 8.0
and later
Before upgrading
the firewall, run the
following CLI command
to check the flash drive’s
status: debug system
disk-smart-info
disk-1.
If the value for
aribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with
the upgrade. If the value
is less than 20, then
contact support for
assistance.
Before downgrading
the firewall, run the
following CLI command
to check the flash drive’s
status: debug system
disk-smart-info
disk-1.
If the value for
aribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with
the downgrade. If the
value is less than 20,
then contact support for
assistance.
PA-800 Series Next-Gen Firewall Hardware Reference 6©2021 Palo Alto Networks, Inc.

Before You Begin
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks were not tampered with during
shipping, verify the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches the
tracking number that is physically labeled on the box or crate.
• The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
• The integrity of the warranty label on the firewall or appliance is not compromised.
(PA-7000 Series firewalls only) PA-7000 Series firewalls are modular systems and
therefore do not include a warranty label on the firewall.
PA-800 Series Next-Gen Firewall Hardware Reference 7©2021 Palo Alto Networks, Inc.

Before You Begin
Third-Party Component Support
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party
Component Support statement.
PA-800 Series Next-Gen Firewall Hardware Reference 8©2021 Palo Alto Networks, Inc.

Before You Begin
Product Safety Warnings
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto
Networks hardware, be sure you understand and prepare for the following warnings before you
install or service the hardware. You will also see warning messages throughout the hardware
reference where potenal hazards exist.
All Palo Alto Networks products with laser-based opcal interfaces comply with 21 CFR
1040.10 and 1040.11.
The following safety warnings apply to all Palo Alto Networks firewalls and appliances, unless a
specific hardware model is specified.
• When installing or servicing a Palo Alto Networks firewall or appliance hardware component
that has exposed circuits, ensure that you wear an electrostac discharge (ESD) strap. Before
handling the component, make sure the metal contact on the wrist strap is touching your skin
and that the other end of the strap is connected to earth ground.
French Translaon: Lorsque vous installez ou que vous intervenez sur un composant matériel
de pare-feu ou de disposif Palo Alto Networks qui présente des circuits exposés, veillez
à porter un bracelet anstaque. Avant de manipuler le composant, vérifiez que le contact
métallique du bracelet anstaque est en contact avec votre peau et que l’autre extrémité du
bracelet est raccordée à la terre.
• Use grounded and shielded Ethernet cables to ensure agency compliance with electromagnec
compliance (EMC) regulaons.
French Translaon: Des câbles Ethernet blindés reliés à la terre doivent être ulisés pour
garanr la conformité de l'organisme aux émissions électromagnéques (CEM).
• (PA-3200, PA-5200, PA-5400, PA-7050, and PA-7080 firewalls only) At least two people are
recommended for unpacking, handling, and relocang the heavier firewalls.
• Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For
details on the electrical range, refer to electrical specificaons in the hardware reference for
your firewall or appliance.
French Translaon: Veillez à ce que la tension d’alimentaon ne dépasse pas la plage d’entrée
du pare-feu ou du disposif. Pour plus d’informaons sur la mesure électrique, consulter la
rubrique des caractérisques électriques dans la documentaon de votre matériel de pare-feu
ou votre disposif.
• Do not replace a baery with an incorrect baery type; doing so can cause the replacement
baery to explode. Dispose of used baeries according to local regulaons.
French Translaon: Ne remplacez pas la baerie par une baerie de type non adapté, cee
dernière risquerait d’exploser. Meez au rebut les baeries usagées conformément aux
instrucons.
• I/O ports are intended for intra-building connecons only and not intended for OSP (Outside
Plant) connecons or any network connecons subject to external voltage surge events.
PA-800 Series Next-Gen Firewall Hardware Reference 9©2021 Palo Alto Networks, Inc.

Before You Begin
•(All Palo Alto Networks appliances with two or more
power supplies)
Cauon: Shock hazard
Disconnect all power cords (AC or DC) from the power
inputs to fully de-energize the hardware.
French Translaon: (Tous les appareils Palo Alto
Networks avec au moins deux sources d’alimentaon)
Débranchez tous les cordons d’alimentaon (c.a. ou
c.c.) des entrées d’alimentaon et meez le matériel
hors tension.
•(PA-7000 Series firewalls only)
Cauon: High touch current
Connect to earth before connecng to the power
supply.
Ensure that the protecve earthing conductor is
connected to the provided ground lug on the rear side
of the firewall.
•(PA-7000 Series firewalls only) When removing a fan
tray from a PA-7000 Series firewall, first pull the fan
tray out about 1 inch (2.5cm) and then wait a minimum
of 10 seconds before extracng the enre fan tray.
This allows the fans to stop spinning and helps you
avoid serious injury when removing the fan tray. You
can replace a fan tray while the firewall is powered
on but you must replace it within 45 seconds and you
can only replace one fan tray at a me to prevent the
thermal protecon circuit from shung down the
firewall.
French Translaon: (Pare-feu PA-7000 uniquement)
Lors du retrait d’un roir de venlaon d’un pare-
feu PA-7000, rerez tout d’abord le roir sur 2,5 cm,
puis paentez au moins 10 secondes avant de rerer
complètement le roir de venlaon. Cela permet aux
venlateurs d’arrêter de tourner et permet d’éviter des
blessures graves lors du retrait du roir. Vous pouvez
remplacer un roir de venlaon lors de la mise sous
tension du pare-feu. Toutefois, vous devez le faire dans
les 45 secondes et vous ne pouvez remplacer qu’un
roir à la fois, sinon le circuit de protecon thermique
arrêtera le pare-feu.
PA-800 Series Next-Gen Firewall Hardware Reference 10 ©2021 Palo Alto Networks, Inc.

Before You Begin
The following applies only to Palo Alto Networks firewalls that support a direct current (DC)
power source:
French Translaon: Les instrucons suivantes s’appliquent uniquement aux pare-feux de Palo Alto
Networks prenant en charge une source d’alimentaon en courant connu (c.c.):
• Do not connect or disconnect energized DC wires to the power supply.
French Translaon: Ne raccordez ni débranchez de câbles c.c. sous tension à la source
d’alimentaon.
• The DC system must be earthed at a single (central) locaon.
French Translaon: Le système c.c. doit être mis à la terre à un seul emplacement (central).
• The DC supply source must be located within the same premises as the firewall.
French Translaon: La source d’alimentaon c.c. doit se trouver dans les mêmes locaux que ce
pare-feu.
• The DC baery return wiring on the firewall must be connected as an isolated DC (DC-I) return.
French Translaon: Le câblage de retour de baerie c.c. sur le pare-feu doit être raccordé en
tant que retour c.c. isolé (CC-I).
• The firewall must be connected either directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.
French Translaon: Ce pare-feu doit être branché directement sur le conducteur à électrode
de mise à la terre du système d’alimentaon c.c. ou sur le connecteur d'une barree/d'un bus
à bornes de mise à la terre auquel le conducteur à électrode de mise à la terre du système
d'alimentaon c.c. est raccordé.
• The firewall must be in the same immediate area (such as adjacent cabinets) as any other
equipment that has a connecon between the earthing conductor of the DC supply circuit and
the earthing of the DC system.
French Translaon: Le pare-feu doit se trouver dans la même zone immédiate (des armoires
adjacentes par exemple) que tout autre équipement doté d’un raccordement entre le
conducteur de mise à la terre du même circuit d’alimentaon c.c. et la mise à la terre du
système c.c.
• Do not disconnect the firewall in the earthed circuit conductor between the DC source and the
point of connecon of the earthing electrode conductor.
French Translaon: Ne débranchez pas le pare-feu du conducteur du circuit de mise à la terre
entre la source d'alimentaon c.c. et le point de raccordement du conducteur à électrode de
mise à la terre.
• Install all firewalls that use DC power in restricted access areas only. A restricted access area
is where access is granted only to cra (service) personnel using a special tool, lock and key, or
other means of security, and that is controlled by the authority responsible for the locaon.
French Translaon: Tous les pare-feux ulisant une alimentaon c.c. sont conçus pour être
installés dans des zones à accès limité uniquement. Une zone à accès limité correspond à une
zone dans laquelle l’accès n’est autorisé au personnel (de service) qu'à l'aide d'un oul spécial,
cadenas ou clé, ou autre disposif de sécurité, et qui est contrôlée par l'autorité responsable du
site.
PA-800 Series Next-Gen Firewall Hardware Reference 11 ©2021 Palo Alto Networks, Inc.

Before You Begin
• Install the firewall DC ground cable only as described in the power connecon procedure
for the firewall that you are installing. You must use the American wire gauge (AWG) cable
specified and torque all nuts to the torque value specified in the installaon procedure for your
firewall.
French Translaon: Installez le câble de mise à la terre c.c. du pare-feu comme indiqué dans la
procédure de raccordement à l’alimentaon pour le pare-feu que vous installez. Ulisez le câble
American wire gauge (AWG) indiqué et serrez les écrous au couple indiqué dans la procédure
d’installaon de votre pare-feu pare-feu.
• The firewall permits the connecon of the earthed conductor of the DC supply circuit to
the earthing conductor at the equipment as described in the installaon procedure for your
firewall.
French Translaon: Ce pare-feu permet de raccorder le conducteur de mise à la terre du circuit
d’alimentaon c.c. au conducteur de mise à la terre de l’équipement comme indiqué dans la
procédure d’installaon du pare-feu.
• A suitably-rated DC mains disconnect device must be provided as part of the building
installaon.
French Translaon: Un interrupteur d'isolement suffisant doit être fourni pendant l'installaon
du bâment.
PA-800 Series Next-Gen Firewall Hardware Reference 12 ©2021 Palo Alto Networks, Inc.

PA-800 Firewall Overview
The Palo Alto Networks® PA-800 Series next-generaon firewalls are designed for
data center and internet gateway deployments. This series is comprised of PA-820 and
PA-850 firewalls. These models provide flexibility in performance and redundancy to
help you meet your deployment requirements. All models in this series provide next-
generaon security features to help you secure your organizaon through advanced
visibility and control of applicaons, users, and content.
First Supported Soware Release: PAN-OS® 8.0
The following topics describe the hardware features of the PA-800 Series firewalls. To
view or compare performance and capacity informaon, refer to the Product Selecon
tool.
>PA-800 Front Panel
>PA-800 Back-Panel
13

PA-800 Firewall Overview
PA-800 Front Panel
The following image shows the front panel of the PA-800 Series firewall and the table describes
each front panel component. The only differences between the PA-820 (shown) and PA-850 front
panel is the model name and the Ethernet port speeds as described in the table.
Item Component Descripon
1 Ethernet ports 1 through 4 Four RJ-45 10/100/1000Mbps ports for network
traffic.
You can set the link speed and duplex or choose
auto-negoate.
2 SFP ports 5 through 8 Four small form-factor pluggable (SFP) ports for
network traffic.
3 SFP/SFP+ ports 9 through
12
These ports are for network traffic and their speed
varies depending on your firewall and configuraon.
PA-820 Firewalls
Four 1Gbps SFP ports; you cannot reconfigure these
ports.
PA-850 Firewalls
Four 1Gbps SFP ports or four 10Gbps SFP+ ports
(default); you can specify which you want to use but
you cannot mix the two.
You can install up to 4 of the same type transceivers
(SFP or SFP+) as needed but if you install SFP
transceivers, then you also need to reconfigure ports
9 through 12 (as a group) to SFP using the command
line interface (CLI).
To confirm the current sengs for these four ports,
run the following command:
admin@PA-850> show system setting por
ts-9-12-speedDevice Ports 9-12 mode:
sfp+
The output shows that the ports are set to SFP
+. If the firewall is not already set to the correct
port type for your transceivers, use the set system
seng ports-9-12-speed command. For example,
PA-800 Series Next-Gen Firewall Hardware Reference 14 ©2021 Palo Alto Networks, Inc.

PA-800 Firewall Overview
Item Component Descripon
if the output shows that these ports are set to SFP
+ and you are using SFP transceivers, then run the
following commands to change the port type from
SFP+ to SFP and then restart the firewall to apply the
change:
admin@PA-850> set system setting port
s-9-12-speed sfp
admin@PA-850> request restart system
4 HA1 and HA2 ports Two RJ-45 10/100/1000Mbps ports for high-
availability control (HA1) and synchronizaon (HA2).
5 MGT port Use this Ethernet 10/100/1000Mbps port to
access the management web interface and perform
administrave tasks. The firewall also uses this port
for management services, such as retrieving licenses
and updang the threat and applicaon signatures.
6 CONSOLE port (RJ-45) Use this port to connect a management computer to
the firewall using a 9-pin serial to RJ-45 cable and
terminal emulaon soware.
The console connecon provides access to firewall
boot messages, the Maintenance Recovery Tool
(MRT), and the command line interface (CLI).
If your management computer does not
have a serial port, use a USB-to-serial
converter.
Use the following sengs to configure your terminal
emulaon soware to connect to the console port:
• Data rate: 9600
• Data bits: 8
• Parity: none
• Stop bits: 1
• Flow control: None
7 USB port Use the USB port to bootstrap the firewall.
Bootstrapping enables you to provision the firewall
with a specific PAN-OS configuraon and then
license it and make it operaonal on your network.
PA-800 Series Next-Gen Firewall Hardware Reference 15 ©2021 Palo Alto Networks, Inc.

PA-800 Firewall Overview
Item Component Descripon
8 CONSOLE port (Micro
USB)
Use this port to connect a management computer to
the firewall using a standard Type-A USB-to-micro
USB cable.
The console connecon provides access to firewall
boot messages, the Maintenance Recovery Tool
(MRT), and the command line interface (CLI).
Refer to Micro USB Console Port for more
informaon and to download the Windows driver
or to learn how to connect from a Mac or Linux
computer.
9 LED status indicators Six LEDs that indicate the status of the firewall
hardware components (see Interpret the LEDs on a
PA-800 Series Firewall).
PA-800 Series Next-Gen Firewall Hardware Reference 16 ©2021 Palo Alto Networks, Inc.

PA-800 Firewall Overview
PA-800 Back-Panel
The following images show the back panel of the PA-820 and PA-850 Series firewall and the table
describes each back panel component. The only difference between the back panels of the two
firewalls is that the PA-820 has one fixed power supply and the PA-850 firewall has two hot-
swappable power supplies (the second power supply is for redundancy).
Figure 1: PA-820 Back Panel
Figure 2: PA-850 Back Panel
Item Component Descripon
1 Power inputs Use the power supply input(s) to connect power to the
firewall.
• PA-820 firewall—Single fixed AC power supply and
power input.
• PA-850 firewall—Two AC power supplies and power
inputs.
2 Ground stud Use the single post ground stud to connect the firewall to
earth ground (ground cable not included).
3 Cooling fans Fans that provide venlaon and cooling for the firewall.
PA-800 Series Next-Gen Firewall Hardware Reference 17 ©2021 Palo Alto Networks, Inc.

PA-800 Firewall Overview
PA-800 Series Next-Gen Firewall Hardware Reference 18 ©2021 Palo Alto Networks, Inc.

Install the PA-800 Series Firewall
The PA-800 Series next-generaon firewall ships with two rack-mount brackets for
installaon in a two-post 19” equipment rack. If you install the firewall in a four-post
rack, purchase and install the four-post rack kit (PAN-PA-1RU-RACK4) to secure the
firewall to the back rack-posts.
>Install the PA-800 Series Firewall in a Two-Post 19-inch Equipment Rack
>Install the PA-800 Series Firewall in a Four-Post 19-inch Equipment Rack
19

Install the PA-800 Series Firewall
Install the PA-800 Series Firewall in a Two-Post 19-inch
Equipment Rack
The following procedure describes how to install the PA-800 Series firewall in a two-post
equipment rack.
When installing the firewall in a two-post equipment rack, ensure the rack is properly
anchored and it can support the weight of the installed equipment.
STEP 1 | Aach one rack-mount bracket to each side of the firewall using four #6-32 x 5/16” screws
for each bracket and torque to 9 in-lbs. For a two-post rack, we recommend you can install
the front brackets in the mid-mount posion as shown.
STEP 2 | With help from another person, hold the firewall in place in the rack and secure the rack-
mount brackets to the rack using two screws for each bracket. Use the appropriate screws
(#10-32 x 3/4” or #12-24 x 1/2”) for your rack and torque to 25 in-lbs. Use cage nuts to
secure the screws if the rack has square holes.
PA-800 Series Next-Gen Firewall Hardware Reference 20 ©2021 Palo Alto Networks, Inc.