PaloAlto Networks M-700 Application guide

M-300 and M-700 Appliance
Hardware Reference
docs.paloaltonetworks.com

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Palo Alto Networks, Inc.
www.paloaltonetworks.com
© 2021-2023 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo
Alto Networks. A list of our trademarks can be found at www.paloaltonetworks.com/company/
trademarks.html. All other marks mentioned herein may be trademarks of their respective companies.
Last Revised
March 21, 2023
M-300 and M-700 Appliance Hardware Reference 2©2023 Palo Alto Networks, Inc.

Table of Contents
Before You Begin............................................................................................... 5
Upgrade/Downgrade Considerations for Firewalls and Appliances................................6
Tamper Proof Statement........................................................................................................... 7
Third-Party Component Support............................................................................................. 8
Product Safety Warnings...........................................................................................................9
M-300 and M-700 Appliance Overview....................................................13
M-300 Appliance Front Panel................................................................................................14
M-300 Appliance Back Panel.................................................................................................16
M-700 Appliance Front Panel................................................................................................18
M-700 Appliance Back Panel.................................................................................................21
Install the M-300 and M-700 Appliance....................................................25
Install the M-300 or M-700 Appliance in an Equipment Rack.......................................26
Install the M-300 Appliance in a 19” Equipment Rack.........................................26
Install the M-700 Appliance in a 19” Equipment Rack.........................................28
Connect Power to an M-300 or M-700 Appliance.......................................................... 32
Connect AC Power to an M-300 or M-700 Appliance........................................ 32
Service the M-300 or M-700 Appliance....................................................33
Replace an M-300 or M-700 Drive......................................................................................34
Replace an M-300 or M-700 Appliance System Drive.........................................34
Replace an M-300 or M-700 Appliance Log Drive............................................... 37
Replace an M-300 or M-700 Appliance Power Supply................................................... 42
M-300 and M-700 Appliance Port LEDs............................................................................ 43
M-300 and M-700 Appliance Specifications............................................ 45
M-300 and M-700 Physical Specifications.........................................................................46
M-300 and M-700 Electrical Specifications....................................................................... 47
M-300 and M-700 Environmental Specifications............................................................. 48
M-300 and M-700 Miscellaneous Specifications..............................................................49
M-300 and M-700 Appliance Hardware Compliance Statements.......51
M-300 and M-700 Compliance Statements.......................................................................52
M-300 and M-700 Appliance Hardware Reference 3©2023 Palo Alto Networks, Inc.

Table of Contents
M-300 and M-700 Appliance Hardware Reference 4©2023 Palo Alto Networks, Inc.

Before You Begin
Read the following topics before you install or service a Palo Alto Networks® next-
generation firewall or appliance. The following topics apply to all Palo Alto Networks
firewalls and appliances except where noted.
>Upgrade/Downgrade Considerations for Firewalls and Appliances
>Tamper Proof Statement
>Third-Party Component Support
>Product Safety Warnings
5

Before You Begin
Upgrade/Downgrade Considerations for Firewalls and
Appliances
The following table lists hardware features that have upgrade or downgrade impact. Make sure
you understand all upgrade/downgrade considerations before you upgrade or downgrade from
the specified version of PAN-OS.
Feature Release Upgrade Considerations Downgrade
Considerations
PA-7000 Log
Forwarding Card (LFC)
10.0 If you are using an LFC
with a PA-7000 Series
Firewall, when you
upgrade to PAN-OS
10.0, you must configure
the management plane
or dataplane interface
for the service route
because the LFC ports
do not support the
requirements for the
service route. We
recommend using the
dataplane interface for
the Data Services service
route.
n/a
Upgrading a PA-7000
Series Firewall with a
first generation switch
management card
(PA-7050-SMC or
PA-7080-SMC)
PAN-OS 8.0
and later
Before upgrading
the firewall, run the
following CLI command
to check the flash drive’s
status: debug system
disk-smart-info
disk-1.
If the value for
attribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with
the upgrade. If the value
is less than 20, then
contact support for
assistance.
Before downgrading
the firewall, run the
following CLI command
to check the flash drive’s
status: debug system
disk-smart-info
disk-1.
If the value for
attribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with
the downgrade. If the
value is less than 20,
then contact support for
assistance.
M-300 and M-700 Appliance Hardware Reference 6©2023 Palo Alto Networks, Inc.

Before You Begin
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks were not tampered with during
shipping, verify the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches the
tracking number that is physically labeled on the box or crate.
• The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
• The integrity of the warranty label on the firewall or appliance is not compromised.
(PA-7000 Series firewalls only) PA-7000 Series firewalls are modular systems and
therefore do not include a warranty label on the firewall.
M-300 and M-700 Appliance Hardware Reference 7©2023 Palo Alto Networks, Inc.

Before You Begin
Third-Party Component Support
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party
Component Support statement.
M-300 and M-700 Appliance Hardware Reference 8©2023 Palo Alto Networks, Inc.

Before You Begin
Product Safety Warnings
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto
Networks hardware, be sure you understand and prepare for the following warnings before you
install or service the hardware. You will also see warning messages throughout the hardware
reference where potential hazards exist.
All Palo Alto Networks products with laser-based optical interfaces comply with 21 CFR
1040.10 and 1040.11.
The following safety warnings apply to all Palo Alto Networks firewalls and appliances, unless a
specific hardware model is specified.
• When installing or servicing a Palo Alto Networks firewall or appliance hardware component
that has exposed circuits, ensure that you wear an electrostatic discharge (ESD) strap. Before
handling the component, make sure the metal contact on the wrist strap is touching your skin
and that the other end of the strap is connected to earth ground.
French Translation: Lorsque vous installez ou que vous intervenez sur un composant matériel
de pare-feu ou de dispositif Palo Alto Networks qui présente des circuits exposés, veillez
à porter un bracelet antistatique. Avant de manipuler le composant, vérifiez que le contact
métallique du bracelet antistatique est en contact avec votre peau et que l’autre extrémité du
bracelet est raccordée à la terre.
• Use grounded and shielded Ethernet cables to ensure agency compliance with electromagnetic
compliance (EMC) regulations.
French Translation: Des câbles Ethernet blindés reliés à la terre doivent être utilisés pour
garantir la conformité de l'organisme aux émissions électromagnétiques (CEM).
• (PA-3200, PA-5200, PA-5400, PA-7050, and PA-7080 firewalls only) At least two people are
recommended for unpacking, handling, and relocating the heavier firewalls.
• Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For
details on the electrical range, refer to electrical specifications in the hardware reference for
your firewall or appliance.
French Translation: Veillez à ce que la tension d’alimentation ne dépasse pas la plage d’entrée
du pare-feu ou du dispositif. Pour plus d’informations sur la mesure électrique, consulter la
rubrique des caractéristiques électriques dans la documentation de votre matériel de pare-feu
ou votre dispositif.
• Do not replace a battery with an incorrect battery type; doing so can cause the replacement
battery to explode. Dispose of used batteries according to local regulations.
French Translation: Ne remplacez pas la batterie par une batterie de type non adapté, cette
dernière risquerait d’exploser. Mettez au rebut les batteries usagées conformément aux
instructions.
• I/O ports are intended for intra-building connections only and not intended for OSP (Outside
Plant) connections or any network connections subject to external voltage surge events.
M-300 and M-700 Appliance Hardware Reference 9©2023 Palo Alto Networks, Inc.

Before You Begin
•(All Palo Alto Networks appliances with two or more
power supplies)
Caution: Shock hazard
Disconnect all power cords (AC or DC) from the power
inputs to fully de-energize the hardware.
French Translation: (Tous les appareils Palo Alto
Networks avec au moins deux sources d’alimentation)
Débranchez tous les cordons d’alimentation (c.a. ou
c.c.) des entrées d’alimentation et mettez le matériel
hors tension.
•(PA-7000 Series firewalls only)
Caution: High touch current
Connect to earth before connecting to the power
supply.
Ensure that the protective earthing conductor is
connected to the provided ground lug on the rear side
of the firewall.
•(PA-7000 Series firewalls only) When removing a fan
tray from a PA-7000 Series firewall, first pull the fan
tray out about 1 inch (2.5cm) and then wait a minimum
of 10 seconds before extracting the entire fan tray.
This allows the fans to stop spinning and helps you
avoid serious injury when removing the fan tray. You
can replace a fan tray while the firewall is powered
on but you must replace it within 45 seconds and you
can only replace one fan tray at a time to prevent the
thermal protection circuit from shutting down the
firewall.
French Translation: (Pare-feu PA-7000 uniquement)
Lors du retrait d’un tiroir de ventilation d’un pare-
feu PA-7000, retirez tout d’abord le tiroir sur 2,5 cm,
puis patientez au moins 10 secondes avant de retirer
complètement le tiroir de ventilation. Cela permet aux
ventilateurs d’arrêter de tourner et permet d’éviter des
blessures graves lors du retrait du tiroir. Vous pouvez
remplacer un tiroir de ventilation lors de la mise sous
tension du pare-feu. Toutefois, vous devez le faire dans
les 45 secondes et vous ne pouvez remplacer qu’un
tiroir à la fois, sinon le circuit de protection thermique
arrêtera le pare-feu.
M-300 and M-700 Appliance Hardware Reference 10 ©2023 Palo Alto Networks, Inc.

Before You Begin
The following applies only to Palo Alto Networks firewalls that support a direct current (DC)
power source:
French Translation: Les instructions suivantes s’appliquent uniquement aux pare-feux de Palo
Alto Networks prenant en charge une source d’alimentation en courant continu (c.c.):
• Do not connect or disconnect energized DC wires to the power supply.
French Translation: Ne raccordez ni débranchez de câbles c.c. sous tension à la source
d’alimentation.
• The DC system must be earthed at a single (central) location.
French Translation: Le système c.c. doit être mis à la terre à un seul emplacement (central).
• The DC supply source must be located within the same premises as the firewall.
French Translation: La source d’alimentation c.c. doit se trouver dans les mêmes locaux que ce
pare-feu.
• The DC battery return wiring on the firewall must be connected as an isolated DC (DC-I)
return.
French Translation: Le câblage de retour de batterie c.c. sur le pare-feu doit être raccordé en
tant que retour c.c. isolé (CC-I).
• The firewall must be connected either directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.
French Translation: Ce pare-feu doit être branché directement sur le conducteur à électrode
de mise à la terre du système d’alimentation c.c. ou sur le connecteur d'une barrette/d'un bus
à bornes de mise à la terre auquel le conducteur à électrode de mise à la terre du système
d'alimentation c.c. est raccordé.
• The firewall must be in the same immediate area (such as adjacent cabinets) as any other
equipment that has a connection between the earthing conductor of the DC supply circuit and
the earthing of the DC system.
French Translation: Le pare-feu doit se trouver dans la même zone immédiate (des armoires
adjacentes par exemple) que tout autre équipement doté d’un raccordement entre le
conducteur de mise à la terre du même circuit d’alimentation c.c. et la mise à la terre du
système c.c.
• Do not disconnect the firewall in the earthed circuit conductor between the DC source and the
point of connection of the earthing electrode conductor.
French Translation: Ne débranchez pas le pare-feu du conducteur du circuit de mise à la terre
entre la source d'alimentation c.c. et le point de raccordement du conducteur à électrode de
mise à la terre.
• Install all firewalls that use DC power in restricted access areas only. A restricted access area
is where access is granted only to craft (service) personnel using a special tool, lock and key, or
other means of security, and that is controlled by the authority responsible for the location.
French Translation: Tous les pare-feux utilisant une alimentation c.c. sont conçus pour être
installés dans des zones à accès limité uniquement. Une zone à accès limité correspond à une
zone dans laquelle l’accès n’est autorisé au personnel (de service) qu'à l'aide d'un outil spécial,
M-300 and M-700 Appliance Hardware Reference 11 ©2023 Palo Alto Networks, Inc.

Before You Begin
cadenas ou clé, ou autre dispositif de sécurité, et qui est contrôlée par l'autorité responsable du
site.
• Install the firewall DC ground cable only as described in the power connection procedure
for the firewall that you are installing. You must use the American wire gauge (AWG) cable
specified and torque all nuts to the torque value specified in the installation procedure for your
firewall.
French Translation: Installez le câble de mise à la terre c.c. du pare-feu comme indiqué dans
la procédure de raccordement à l’alimentation pour le pare-feu que vous installez. Utilisez
le câble American wire gauge (AWG) indiqué et serrez les écrous au couple indiqué dans la
procédure d’installation de votre pare-feu pare-feu.
• The firewall permits the connection of the earthed conductor of the DC supply circuit to
the earthing conductor at the equipment as described in the installation procedure for your
firewall.
French Translation: Ce pare-feu permet de raccorder le conducteur de mise à la terre du circuit
d’alimentation c.c. au conducteur de mise à la terre de l’équipement comme indiqué dans la
procédure d’installation du pare-feu.
• A suitably-rated DC mains disconnect device must be provided as part of the building
installation.
French Translation: Un interrupteur d'isolement suffisant doit être fourni pendant l'installation
du bâtiment.
M-300 and M-700 Appliance Hardware Reference 12 ©2023 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
The Palo Alto Networks® M-300 and M-700 appliances are multi-function appliances
that you can configure to function in Panorama™ Management mode, Panorama
Management-only mode, Panorama Log Collector mode, or PAN-DB Private Cloud
mode (M-700 only).
First Supported Software Release: Panorama 10.2
The following topics describe the hardware features of the M-300 and M-700
appliances.
>M-300 Appliance Front Panel
>M-300 Appliance Back Panel
>M-700 Appliance Front Panel
>M-700 Appliance Back Panel
13

M-300 and M-700 Appliance Overview
M-300 Appliance Front Panel
The following image shows the front panel of the M-300 appliance and the table describes each
front-panel component.
Item Component Description
1 System drive 480GB solid-state drive (SSD) used to store the
operating system files and system logs.
2 Unique Identification (UID)
button
Use the UID feature to help you locate the
appliance when you move from the front to the
back of the equipment rack where the appliance
is installed. When you push the UID button to
enable the UID feature, both the front-panel
System information LED and the back-panel UID
LED illuminate bright blue to help you locate the
appliance when you move between opposite sides
of the equipment rack. Push the UID button again
to deactivate these LEDs.
3 System information (overheat
and UID) LED
•Solid red—An overheat condition occurred.
•Blinking red at the rate of one blink per second
(1Hz)—A fan failure occurred.
•Blinking red at the rate of one blink every four
seconds (.25Hz)—One of the two power supplies
is not providing power to the appliance (possibly
because a power supply failed or because there
is no power source connected to the power
supply).
•Solid blue—The UID feature is activated (see the
UID button description).
M-300 and M-700 Appliance Hardware Reference 14 ©2023 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
Item Component Description
4 Network activity LEDs Blinking green indicates network activity.
5 Hard-disk drive (HDD) LED Blinking yellow indicates IDE channel activity (SAS/
SATA drive) on the front log drives.
6 Power LED Solid green indicates that the appliance is powered
on.
7 Reset button Press this button to reboot the appliance.
8 Power button Press this button to power on or power off the
appliance. Powering off the appliance with this
button puts the appliance in standby power mode.
To completely power off the appliance, you must
disconnect the AC power cords from both power
supplies.
9 Hard-disk drives (HDDs) Disk drive bays and HDDs used for log storage. By
default, the M-300 ships with four HDDs installed
in drive bays A1/A2 and B1/B2. Each pair of drives
are in a RAID 1 configuration (A1-A2 is a RAID 1
pair and B1-B2 is a RAID 1 pair).
For details on storage capacity, refer to the
Panorama Datasheet.
10 Hard-disk drive (HDD) LEDs Status LEDs—two for each log drive:
•Top LED—Flashing blue indicates drive activity.
•Bottom LED—Solid red indicates a log drive
failure.
M-300 and M-700 Appliance Hardware Reference 15 ©2023 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
M-300 Appliance Back Panel
The following image shows the back panel of the M-300 appliance and the table describes each
back-panel component.
Item Component Description
1 Power supplies Use the AC power supply inputs to connect power
to the appliance. The second power supply is for
redundancy.
2 Ethernet ports Two RJ-45 100Mbps/1Gbps/10Gbps Ethernet
ports. While facing the back of the appliance, the
ports are labeled as follows:
The port labels are located on top of the
appliance.
•Left—Management (MGT) port used for
managing the appliance and for data traffic.
•Right—Ethernet1/1
For information on configuring these ports, refer
to the Panorama™ Administrator’s Guide on the
Technical Documentation Portal for the release
version running on your appliance.
3 USB ports Not used.
4 IPMI port Not used.
M-300 and M-700 Appliance Hardware Reference 16 ©2023 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
Item Component Description
5 Console port Use this port to connect a management computer
to the appliance using a 9-pin serial cable and
terminal emulation software.
The console connection provides access to
appliance boot messages, the Maintenance
Recovery Tool (MRT), and the command line
interface (CLI).
If your management computer does not
have a serial port, use a USB-to-serial
converter.
Use the following settings to configure your
terminal emulation software to connect to the
console port:
• Data rate: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
6 Unique Identification (UID)
LED
UID LED that illuminates bright blue when you push
the UID button on the front of the appliance.
For information on using the UID feature, see the
UID button description for the M-300 Appliance
Front Panel.
M-300 and M-700 Appliance Hardware Reference 17 ©2023 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
M-700 Appliance Front Panel
The following image shows the front panel of the M-700 appliance and the table describes each
front-panel component.
Item Component Description
1 Power button Press this button to power on or power off the
appliance. Powering off the appliance with this
button puts the appliance in standby power mode.
To completely power off the appliance, you must
disconnect the AC power cords from both power
supplies.
2 Reset button Functions identically to the UID button on the
M-300 Appliance Front Panel.
Use the UID feature to help you locate the
appliance when you move from the front to the
back of the equipment rack where the appliance
is installed. When you push the UID button to
enable the UID feature, both the front-panel
System information LED and the back-panel UID
LED illuminate bright blue to help you locate the
appliance when you move between opposite sides
M-300 and M-700 Appliance Hardware Reference 18 ©2023 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
Item Component Description
of the equipment rack. Push the UID button again
to deactivate these LEDs.
3 Power LED Solid green indicates that the appliance is powered
on.
4 Power failure LED Solid red indicates that either a power supply failed
or that there is no power source connected to a
power supply.
5 Hard-disk drive (HDD) LED Blinking yellow indicates IDE channel activity (SAS/
SATA drive) on the front log drives.
6 System information (overheat
and UID) LED
•Solid red—An overheat condition occurred.
•Blinking red at the rate of one blink per second
(1Hz)—A fan failure occurred.
•Blinking red at the rate of one blink every four
seconds (.25Hz)—One of the two power supplies
is not providing power to the appliance (possibly
because a power supply failed or because there
is no power source connected to the power
supply).
•Solid blue—The UID feature is activated (see the
UID button description for the M-700 Appliance
Back Panel.)
7 Hard-disk drives (HDDs) Disk drive bays and HDDs used for log storage. By
default, the M-700 ships with four HDDs installed
in drive bays A1/A2 and B1/B2. You can install up
to eight additional drives (four additional RAID 1
pairs) in the remaining drive bays (C1/C2, D1/D2,
E1/E2, and F1-F2) to increase log storage capacity.
Each pair of drives are in a RAID 1 configuration.
For example, A1-A2 is a RAID 1 pair and B1-B2 is a
RAID 1 pair.
For details on storage capacity, refer to the
Panorama Datasheet. For details on adding
additional storage to the appliance, refer the
Panorama Administrator’s Guide on the Technical
Documentation Portal for the release version
running on your appliance.
8 Hard-disk drive (HDD) LEDs Status LEDs—two for each log drive:
•Top LED—Flashing blue indicates drive activity.
M-300 and M-700 Appliance Hardware Reference 19 ©2023 Palo Alto Networks, Inc.

M-300 and M-700 Appliance Overview
Item Component Description
•Bottom LED—Solid red indicates a log drive
failure.
M-300 and M-700 Appliance Hardware Reference 20 ©2023 Palo Alto Networks, Inc.