Panasonic Panafax DX-2000 User manual

Facsimile
User’s Guide
Matsushita Graphic Communication Systems, Inc.
CORPORATE OVERSEAS SALES AND
OPERATION MANAGEMENT DEPARTMENT
2-3-8 Shimomeguro, Meguro-ku, Tokyo, Japan 153-8687 Printed in Japan
User’s Guide
English
Facsimile
DZSD000989-2
DX-2000
DX-2000
DX-2000

IMPORTANT INFORMATION
Model No. Serial
Date of Purchase
Dealer
Address
Telephone Number ( ) –
Supplies Telephone Number ( ) –
Service Telephone Number ( ) –
When requesting information, supplies or service, always refer to the model and serial number of your
machine. The model and serial number plate (Main Name Plate) is located on the machine as shown
below. For your convenience, space is provided below to record information you may need in the future for
reference or troubleshooting.
For the total system to work properly via LAN, certain information and additional parameters must be set. Please
contact your network administrator for the required information and connection to the LAN.
User Information
Company Name:
Address:
Dept.:
City: State: Zip Code:
Tel. No.: Fax No.:
Internet Parameters (See page 41 to 45)
IP Address:
Subnet Mask:
SMTP Server Name: or SMTP Server IP Address:
Default Router IP Address:
Email Address:
DNS Server IP Address:
POP Server Name: or POP Server IP Address:
POP User Name:
POP Password:
(for security, do not write it in - but beep it in a safe place)
Host Name:
Model and Serial Number
Copyright ©1999 by Matsushita Graphic Communication Systems, Inc.
All rights reserved. Unauthorized copying and distribution is a violation
of law. Printed in Japan.
The contents of this User’s Guide are subject to change without notice.

Table of Contents
1
1GETTING TO KNOW YOUR MACHINE
Safety Information............................................................................................... 7
Introduction.......................................................................................................... 9
Function Key...................................................................................................... 10
External View..................................................................................................... 11
Control Panel..................................................................................................... 12
Pre Installation Information.............................................................................. 14
Setup as SMTP mail server 15
Setup as POP3 Client 16
Internet Communication Features................................................................... 19
Internet Fax Transmission 19
Internet Mail Reception 19
Inbound Routing 20
Fax Forward 21
Network Scanner 21
Network Printer 22
Relayed Transmission 23
Important Information....................................................................................... 24
Differences between Internet Fax and Regular Fax 24
Transmitted Document Confirmation 24
DX-2000 Cannot Make a Phone Call via LAN 24
Dual Port Communication 24
Transmission Resolution 24
Internet Mail Reception 24
Sending Document Size via LAN 25
Sending a Document to a PC via LAN 25
Internet Relayed Transmission 25
2INSTALLING YOUR MACHINE
Main Unit and Accessories............................................................................... 26
Installing the Accessories ................................................................................ 27
Installing the Toner Cartridge .......................................................................... 28
Loading the Recording Paper .......................................................................... 30
Paper Specifications 30
How to Load the Recording Paper 30
Connecting the Telephone Line Cables and Power Cord.............................. 32
Setting the Dialing Method (Tone or Pulse).................................................... 34
Adjusting the Volume........................................................................................ 35
Setting the Monitor Volume 35
Setting the Ringer Volume 35
User Parameters................................................................................................ 36
Setting the Date and Time 36
Setting Your Time Zone 37
Setting Your LOGO 38
Setting Your Character ID 39
Setting Your ID Number (Fax Telephone Number) 40

2
Setting the Internet Parameters........................................................................41
Setting the parameters for the LAN Interface 41
Setting the Internet Relay Station 45
Programming or Retrieving Parameters via Email .........................................46
Using Email to Program or Retrieve Parameters 46
Using a PC to Input the Internet Parameters Remotely 46
To Input the Internet Parameters for the First Time 47
To Retrieve the Internet Parameters for Backup 49
To Edit the Retrieved or Backup Internet Parameters File 51
Using a PC to Update the Auto Dialer Remotely 54
Deleting the Entire Auto Dialer 55
To Program One-Touch / ABBR No. for the First Time 56
To Retrieve One-Touch / ABBR No. Data for Backup 58
To Edit the Retrieved or Backup One-Touch / ABBR No. Data File 60
Using Email to Retrieve the Journal 62
3PROGRAMMING YOUR MACHINE
Programming Email Address and Telephone Numbers.................................63
Entering One-Touch/Abbreviated Dialing Numbers 63
Changing or Erasing One-Touch/Abbreviated Dialing Numbers 67
Printing Out a Directory Sheet 70
Customizing Your Machine...............................................................................71
Setting the Fax Parameters 71
Fax Parameter Table 72
4BASIC OPERATIONS
Loading Documents...........................................................................................77
Documents You Can Send 77
Documents You Cannot Send 77
How to Load Documents 78
Basic Transmission Settings............................................................................79
Contrast 79
Resolution 79
Halftone 80
Verification Stamp 80
Sending Documents via LAN............................................................................81
Manual Number Dialing 82
One-Touch Dialing 83
Abbreviated Dialing 84
Directory Search Dialing 85
Returned Email 86
Multi-Station Transmission (Broadcasting)............................................................87
Using a Mailing List 88
Transmission Reservation........................................................................................ 89
Memory Transmission Reservation (Multitasking) 89
Redialing ....................................................................................................................90
Automatic Redialing 90
Manual Redialing 90

3
Sending Documents via Telephone Line ........................................................ 91
Memory Transmission ..............................................................................................91
Manual Number Dialing 93
One-Touch Dialing 94
Abbreviated Dialing 95
Directory Search Dialing 96
Multi-Station Transmission (Broadcasting)............................................................ 97
Direct Transmission.................................................................................................. 98
Manual Number Dialing (Direct Transmission) 98
One-Touch Dialing (Direct Transmission) 99
Abbreviated Dialing (Direct Transmission) 100
Directory Search Dialing (Direct Transmission) 101
Voice Mode Transmission ...................................................................................... 102
Off-Hook Dialing 102
On-Hook Dialing 103
Transmission Reservation......................................................................................104
Memory Transmission Reservation (Multi-tasking) 104
Direct Transmission Reservation (Priority Transmission Reservation) 105
Redialing .................................................................................................................. 106
Automatic Redialing 106
Manual Redialing 106
Receiving Documents via LAN....................................................................... 107
Internet Fax Received on a PC 107
Receiving Email from a POP Server...................................................................... 109
Setting the POP Parameters 109
Unattended Reception from the POP Server 112
Manual Reception from the POP Server 112
Receiving Documents via Telephone Line.................................................... 113
Automatic Reception............................................................................................... 113
Manual Reception.................................................................................................... 113
Print Reduction........................................................................................................ 114
Selecting the Print Reduction Mode 114
Receiving Oversize Documents 115
Substitute Memory Reception................................................................................116
Print Collation Mode................................................................................................ 116
Making Copies................................................................................................. 117
5ADVANCED FEATURES
Program Keys.................................................................................................. 119
Entering an Email Address 119
Entering a Telephone Number 120
Setting for Group Dialing 121
Setting the POP Access Key 122
Using the POP Access Key 123
Changing or Erasing the Program Key Settings 124
Sender Selection ............................................................................................. 125
General Description ................................................................................................ 125
Setting the Sender Selection 125
Sending Document with Sender Selection 127
Printing the Sender Selection List 128

4
Subject Line Entry............................................................................................129
General Description ................................................................................................129
Sending Email with Subject Line Entry 129
Inbound Routing ..............................................................................................130
Setting the Routing Parameters 130
Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing 133
Sub-addressing................................................................................................135
General Description ................................................................................................135
To set the Sub-address into a One-Touch/ABBR DIaling Numbers 136
To send a Document with Sub-address 137
Fax Forward......................................................................................................138
Setting Fax Forward 138
Edit File Mode...................................................................................................139
Printing a File List 139
Viewing the Contents of a File List 140
Changing the Station of a File 141
Deleting a File 143
Printing the Contents of a File 144
Retry an Incomplete File 145
Access Code.....................................................................................................146
Setting the Access Code 146
Operating Your Machine with the Access Code (Restrict All Operations) 147
Operating Your Machine with the Access Code
(Restrict Access of User/Fax Parameters only) 147
Distinctive Ring Detector (DRD) .....................................................................148
PIN Code Access..............................................................................................149
Selecting the Access Method (Prefix or Suffix) 149
Dialing with a PIN Code 150
Transaction Journal.........................................................................................151
Ifax Return Receipt ..........................................................................................152
Polling ...............................................................................................................153
Setting the Polling Password 153
To Poll Documents from Another Station 154
6NETWORK FEATURES
Network Scanner..............................................................................................155
Network Printer ................................................................................................156
Relayed Transmission.....................................................................................157
General Description ................................................................................................157
Relay Network 158
Setting up your DX-2000 as an Internet Relay Station 160
Setting Up Your Machine for Relayed Transmission...........................................161
Programming the End Receiving Station into your Auto Dialer 161
Sending Documents via Internet Relay.................................................................163
To a Location That Has a Pre-programmed Relay Station 163
To a Location That Does Not Have a Pre-programmed Relay Station 164
Sending Document(s) from a PC to a G3 Fax Machine........................................166
Printouts and Reports 168

5
7PRINT OUT JOURNALS AND LISTS
Journals and Lists........................................................................................... 171
Transaction Journal 171
Communication Journal (COMM. JOURNAL) 174
One-Touch/Abbreviated and Directory Search List 176
Program List 179
FAX Parameter List 180
8PROBLEM SOLVING
Troubleshooting.............................................................................................. 183
If You Have Any of These Problems 183
Information Codes 185
Email ABBR Programming Errors ......................................................................... 189
Error Message Sent to the Sender 189
Internet FAX Return Receipt Errors Messages 189
Clearing a Recording Paper Jam 190
Clearing a Document Jam 191
Cleaning the Document Scanning Area 192
Cleaning the Printer Roller 193
Adjusting the Automatic Document Feeder (ADF) 194
Verification Stamp 195
Replacing the Lithium Battery 196
Checking the Telephone Line 197
9APPENDIX
Specifications.................................................................................................. 199
Recording Paper Specifications .................................................................... 202
Options and Supplies...................................................................................... 203
Installing the Memory Card (Flash Memory Card and / or DRAM Card) 205
FCC Notice for User in USA............................................................................ 206
Notice to User in Canada................................................................................ 208
Glossary........................................................................................................... 210
ITU-T Image No. 1............................................................................................ 216
INDEX................................................................................................................ 217

6
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7
GETTING TO KNOW YOUR MACHINE
Safety Information
denotes a potential hazard that could result in serious injury or death.
WARNING
!
• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY
GROUNDED.
• THIS PRODUCT COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUB-CHAPTER J.
CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN
THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
• WHEN YOU OPERATE THIS EQUIPMENT, THE SOCKET-OUTLET SHOULD BE NEAR THE EQUIPMENT AND
BE EASILY ACCESSIBLE.
• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO AS NOT
TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR, IT IS
RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.
denotes hazards that could result in minor injury or damage to the machine.
CAUTION
!
• THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED.
• REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS.
Note: This battery is not installed in the new unit, it is packaged with the accessories.
Complies with FDA radiation performance standards,
21 CFR Sub-chapter J. Manufactured:(Month, Year)
MATSUSHITA GRAPHIC COMMUNICATION SYSTEMS, INC.
2-3-8 Shimomeguro, Meguro-ku,Tokyo, Japan
(Manufacturing Location Code)
Main Name Plate
Panasonic
Model No. DX-2000
120VAC
60 Hz
5.0 A
Matsushita Graphic Communication Systems. Inc.
Tokyo Japan Made in Japan
Serial No. 01990900001
HHS Label
1

8
denotes hazards that could result in minor injury or damage to the machine.
CAUTION
!
Do not install the machine near heating or an air conditioning unit.
Avoid exposure to direct sunlight.
Install the machine on a flat surface, leave at least 4 inches (10 cm) of
space between the machine and other objects.
Do not block the ventilation openings.
Do not place heavy objects or spill liquids on the machine.
Safety Information