Panasonic WH-216KZ User manual

Operating Instructions
Hearing Instrument
WH-216KZ
WH-212
L
Z
WH-209
M
Z
The information contained in this manual is important for safe
and reliable operation. Anyone who will handle, maintain, store,
or dispose of your hearing aid should read this document.
The Limited Warranty document is enclosed together in the package. Keep it in a secure place. Make sure that it is
properly completed, signed with the authorized dispenser’s name, and filled in with date of original purchase, name
of dispenser and other important information.
The difference among the three models (WH-216KZ, WH-212LZ, WH-209MZ) is only additional installed circuit as
described in Page 37 of this document; otherwise the same.
Carefully read and thoroughly understand this entire document before attempting to set up and operate the hearing aid.
Failure to follow the operating instructions may result in poor performance of the hearing aid or even cause permanent
damage to the user. Keep this document for future reference. If you have any questions, consult the dispenser where
you purchased your hearing aid.
YAH216KZA-0(1/44)

2
( )
Introduction
Component structure
We would like to thank you for purchasing the Panasonic Hearing
Instrument.
The Panasonic Digital Behind the Ear (BTE) hearing aid helps optimize
both intelligibility and comprehension for the hearing impaired.
The type of hearing aid that will work best for you depends on the
type and severity of your hearing loss and usage conditions. You
will need to get a thorough hearing evaluation and have your ears
examined by an ear specialist or an audiologist. They will suggest
the most appropriate type of hearing aid for you depending on the
type and degree of hearing loss. In order to get the right hearing
aid that will be tailored to meet your individual needs and lifestyle,
be sure to have your hearing aid properly fitted and fine-tuned to
your ears, as an improper fit can cause discomfort and flexibility
issues, and even further damage to the ear.
It is important to keep in mind that hearing aids will not restore
normal hearing, nor will they halt the progression of hearing loss.
They are intended to compensate for impaired hearing. They
should be used only for the purpose they are designed and
directed. Carefully read the instructions and make sure you fully
understand the operation of the hearing aid before using it.
The Panasonic Digital Behind the Ear (BTE) hearing
aid consists of the following items. If there are any
missing, misplaced, or defective components,
contact your dispenser.
Components:
·Eartip Size XL (LL), L, M ..... QTY: 1 of each size
·Open-type eartip Size L ..... QTY: 1
·Eartip holder ..................... QTY: 1
·Colored ring Red/Blue ...... QTY: 1 of each color
·Tube ................................. QTY: 2
·Carrying case .................... QTY: 1
·Dehumidifier ..................... QTY: 1
Colored ring Red/Blue, Tube, and the other
sizes of eartips than the one to be used for
your hearing aid will be kept at your dispenser.
Documentation:
·Operating Instructions
·Limited Warranty
·Quick Tips for Use
YAH216KZA-0(2/44)

3
Before UseOperationsReference
onent structure
Contents
Before Use
Warning to Hearing Aid Dispensers ................. 4
Important Notice for Prospective Hearing Aid Users ...
5
Children with Hearing Loss .............................. 6
Safety Precautions ......................................... 7
Usage Instructions ....................................... 15
Care and Maintenance ................................ 17
Operations
Component Descriptions ............................... 20
Basic Operation Flow ..................................... 20
1 Inserting/Removing Zinc Air Battery ........... 21
2 Wearing the Hearing Instrument ................ 22
3 Turning on the Hearing Instrument ............ 23
4 Adjusting the Volume .............................. 23
5 Switching between Memory Programs..... 24
6 Turning off the Hearing Instrument ......... 25
7 Removing the Hearing Instrument ........... 25
Use with Telephone ..................................... 26
Reference
Carrying Case ................................................ 27
Open-type Eartip ........................................... 27
Colored Ring Setup ....................................... 28
Tube Adjustment ........................................... 29
For First-Time Users ....................................... 30
How Family and Friends Can Help ................ 31
Troubleshooting Guide ................................ 32
Performance ............................................... 33
Specifications .............................................. 37
Information ................................................. 38
Warranty and Customer Service .................. 42
YAH216KZA-0(3/44)

4
Before Use
Warning to Hearing Aid Dispensers
A hearing aid dispenser should advise a prospective
hearing aid user to consult promptly with a licensed
physician (preferably an ear specialist) before
dispensing a hearing aid if the hearing aid dispenser
determines through inquiry, actual observation, or
review of any other available information concerning
the prospective user, that the prospective user has
any of the following conditions:
· Visible congenital or traumatic deformity of the ear.
· History of active drainage from the ear within the
previous 90 days.
· History of sudden or rapidly progressive hearing
loss within the previous 90 days.
· Acute or chronic dizziness.
· Unilateral hearing loss of sudden or recent onset
within the previous 90 days.
· Audiometric air-bone gap equal to or greater than 15
decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.
· Visible evidence of significant cerumen
accumulation or a foreign body in the ear canal.
· Pain or discomfort in the ear.
Hearing aids must be programmed and
adjusted by the dispenser on an individual basis.
Inappropriate hearing aid setting may cause
damage to the ears of your customers. If you
have any questions about fitting, contact the
Panasonic sales division below.
Company name:
Panasonic Corporation of North America
Health Care Group
Address:
One Panasonic Way, 1H-6, Secaucus, NJ 07094
Telephone No.:
1-888-422-6309
YAH216KZA-0(4/44)

5
Before Use
Important Notice for Prospective Hearing Aid Users
Good health practice requires that a person with a hearing
loss have a medical evaluation by a licensed physician
(preferably a physician who specializes in diseases of the
ear) before purchasing a hearing aid. Licensed physicians
who specialize in diseases of the ear are often referred to
as otolaryngologists, otologists or otorhinolaryngologists.
The purpose of medical evaluation is to assure that all
medically treatable conditions that may affect hearing are
identified and treated before the hearing aid is purchased.
Following the medical evaluation, the physician will give
you a written statement that states that your hearing loss
has been medically evaluated and that you may be
considered a candidate for an audiologist or a hearing aid
dispenser, as appropriate, for a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a
hearing aid evaluation to assess your ability to hear with
and without a hearing aid. The hearing aid evaluation
will enable the audiologist or dispenser to select and fit a
hearing aid to your individual needs.
If you have reservations about your ability to
adapt to amplification, you should inquire
about the availability of a trial-rental or
purchase-option program. Many hearing aid
dispensers now offer programs that permit
you to wear a hearing aid for a period of time
for a nominal fee after which you may decide
if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids
to those individuals who have obtained a
medical evaluation from a licensed physician.
Federal law permits a fully informed adult to
sign a waiver statement declining the medical
evaluation for religious or personal beliefs
that preclude consultation with a physician.
The exercise of such a waiver is not in your
best health interest and its use is strongly
discouraged.
YAH216KZA-0(5/44)

6
Before Use
Children with Hearing Loss
In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should be
directed to an audiologist for evaluation and
rehabilitation since hearing loss may cause
problem in language development and the
educational and social growth of a child.
An audiologist is qualified by training and
experience to assist in the evaluation and
rehabilitation of a child with a hearing loss.
YAH216KZA-0(6/44)

7
Before Use
Safety Precautions
Follow the instructions below to reduce the risk of personal injury or damage to the hearing instrument.
The following symbols are used throughout this document, and contain important differences
regarding the probability of serious injury. These definitions are as follows:
WARNING
CAUTION
Indicates a potentially hazardous situation that could result in
death or serious injury.
Indicates a possible hazard which if not avoided may result in
minor to moderate injury. It is also used to alert against unsafe
practices that can result in property damage.
The following symbols specify behavior or actions which are not permitted and an instruction
that must be carried out.
Prohibitions Mandatory Attention, consult
ACCOMPANYING DOCUMENT
YAH216KZA-0(7/44)

8
Before Use
WARNING
Safety Precautions (Continued)
Keep out of reach of children and pets
A hearing instrument and its
components can be a choking
hazard or can lead to death if
swallowed. To prevent accidental
ingestion of hearing instrument or
its components and/or accessories, secure
them in a safe place where they are not
accessed by infants, small children, pets, or
others who might accidentally swallow them.
· If swallowed, obtain immediate
medical attention.
Keep batteries away from children and pets
Hearing instrument batteries can be
easily swallowed and pose a choking
hazard. To prevent accidental
ingestion, secure batteries in a safe
place where they are not accessed by
infants, small children, and pets.
Dispose of used batteries carefully.
· If swallowed, call the 24-hour National
Button Battery Ingestion Hotline at
1-(202)-625-3333. Seek medical attention.
YAH216KZA-0(8/44)

9
Before Use
Do not let others use your hearing aid
Inappropriate use of a hearing aid can
cause severe damage to the ear. Do not
let children play with the hearing aid. Keep
the hearing aid out of reach of children.
Do not disassemble, short-circuit, or
expose the zinc air battery to water or fire
Failure to heed this warning may result
in leakage or explosion, which can lead
to injury or contamination of
surrounding factors.
CAUTION
Before purchasing a hearing aid,
have your ear examined by a
licensed physician, or get a hearing
evaluation from a hearing
instrument specialist or an
audiologist
If the wrong type of a hearing aid
is selected, or a hearing aid is used
in an improper manner, it can
cause ear or hearing damage.
WARNING
YAH216KZA-0(9/44)

10
Before Use
Safety Precautions (Continued)
CAUTION
Ask the dispenser for a proper fit
Inappropriate fitting may result in damage
to your hearing. Have your hearing aid
fitted to your individual needs.
Make sure that you position the
battery correctly
Insert the fresh battery with the plus side
up. Inserting a battery with the positive
and negative terminals mixed up may
result in a burst or leak, which can cause
injury or damage to the unit.
Stop using the hearing aid if you
experience any physical discomfort
If you keep using the hearing
aid when you suffer from
headache, dizziness, pain in
the ear or skin abnormality at
the ear such as swelling and
rash, your condition may
become worse.
· Stop
using the hearing aid immediately
and consult your physician.
YAH216KZA-0(10/44)
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