Cochlear Nucleus 7 User manual

Hear Your Way
Getting started

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Congratulations on taking this important step on your
hearing journey, and thank you for choosing Cochlear as
your hearing partner. You’re now part of a unique family
of over 450,000 hearing implant recipients in more than
100 countries.
At Cochlear, we are dedicated to bringing the gift of
sound to people all over the world and we aim to give
our recipients the best lifelong hearing experience.
From recharging your sound processor batteries and
performing basic maintenance tasks to making the
most of Made for iPhone and Cochlear™True Wireless™
technology, this guide will help you get to know,
start using and care for your Cochlear™Nucleus®7
Sound Processor.
Getting started is easy:
1. Ensure that your device is registered (this process
may have been completed by your clinician)
2. Join the Cochlear Family
3. Read this booklet to learn about your device,
including how to use the Nucleus Smart App
Need more help? You can find information in your
equipment User Guides and access instructional videos
online at cochlear.com
Welcome
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The first step on your hearing journey is to ensure your
device is registered. This helps us to provide you with a
better experience if your components require service or
you have any other warranty claims.
Registration also lets you receive personalized support
from Cochlear customer service or your hearing
health professional.
Your clinician may have already completed the device
registration process for you - check to see if you still
need to complete the process yourself.
If you need to register your device:
1. Complete the Device Registration form (in this
folder)
2. Sign and date the form
3. Return the form to your local Cochlear office (details
on the back of the Device Registration form)
To register your device, you will need your sound
processor serial number. Refer to the diagram on page
10 to locate where this is on the Nucleus 7 Sound
Processor. If you’re unsure where to find any of the
details requested on the Device Registration form or
need help to complete the registration process, please
contact Cochlear by calling 1 800 483 3123.
Ensure your device is registered
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Join Cochlear Family
United by sound, connected by Cochlear
Introducing Cochlear Family, a unique community designed to make your life easier, fuller, and more
connected.
As a member of Cochlear Family, you can be amongst the first to hear about exciting new products,
services, promotions and events.
You’ll also have access to support videos, including device basics such as pairing your sound processor
with Cochlear™True Wireless™accessories. Plus, you can view the status of any orders, and check your
device warranty coverage on your Cochlear Family account.
Connect with other Cochlear Family members and enjoy the peace of mind that comes from knowing
we’re with you every step of the way.
To sign up and find out more visit www.Cochlear.com/US/Family or see the Cochlear Family brochure
in this folder.
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Basics
Nucleus 7 Sound Processor...................................... 10
CR310 Remote Control ..............................................11
Assemble and turn on................................................ 12
Changing disposable batteries................................. 14
Using rechargeable batteries.................................... 16
Get connected
Pairing with a compatible Apple®device ............... 18
Using the Nucleus Smart App to adjust
volume settings...........................................................20
Pairing with the CR310 Remote Control...............22
Pairing with the Wireless Mini Microphone..........24
Pairing with the Wireless Phone Clip......................26
Pairing with the Wireless TV Streamer...................28
Streaming audio from True Wireless devices........30
Maintenance and accessories
Replacing your microphone protectors.................32
Storing and caring for your Nucleus 7
Sound Processor..........................................................34
Wearing options..........................................................36
Using Aqua+ ................................................................38
Contents
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Nucleus 7 Sound Processor
1Cochlear magnet
2Slimline™coil (includes cable)
3Microphone cover
4Tamper-resistant lock
5Battery module
6Microphones
7Indicator light
8Control button
9Processing unit
10 Earhook
11 Serial number
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10
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8
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4
5
2
3
1
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CR310 Remote Control
1Display
2Program
3Telecoil button
4Next program button
5Previous program button
6Volume or sensitivity
7On/Off switch
8Volume or sensitivity up button
9Volume or sensitivity down button
10 Serial number
11 Coil guide for pairing
12 Battery cover
13 Pin for attaching lanyard
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9
8
2
3
5
4
1
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13
BackFront
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Assemble and turn on With a new, integrated coil design, putting together
your sound processor has never been quicker.
To attach the Slimline
Coil to your Cochlear
Nucleus 7 Sound Processing
Unit, insert the coil cable
into the processing unit
until it clicks into place,
being careful not to twist.
To attach the battery
module hold the battery
module at a slight angle to
the sound processor socket.
If you are using a
rechargeable battery
module, align the raised
marker and arrow on the
battery module towards the
back of the processing unit.
If you are using a disposable
battery module, align
the indents and tamper-
resistant lock on the battery
module towards the back of
the processing unit.
Once aligned, twist the
battery module to attach it
to the processing unit.
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Do not twist
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Once assembled, your
sound processor will turn
on automatically. A green
light will flash to indicate
the number of your current
program.
To turn your sound
processor off, disconnect
the battery, or press and
hold the control button for
five seconds, until it turns
off. The light will change
to orange as the sound
processor turns off.
To turn on again, connect
the battery, or if the battery
is already connected, short-
press the control button.
Your clinician can set up
your sound processor to
turn off automatically when
it has been off your implant
for two minutes. This
feature is not available for
pediatric recipients.
5 sec
2 min
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or
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Changing disposable batteries
The disposable battery
module consists of the
Cochlear Battery Cover and
Cochlear Battery Holder. It
uses two disposable high
power zinc air batteries and
has a tamper-resistant lock.
Cochlear recommends 675
(PR44) zinc air batteries
designed for cochlear
implant use. Do not use
silver oxide or alkaline
batteries, as these will not
offer optimal battery life.
You can purchase additional
disposable batteries for your
device from Micropower
Battery Company by visiting
www.CochlearBatteries.com,
or by calling 833-663-3097.
To change disposable
batteries, first press and
hold the control button for
five seconds, then release to
turn off your processor.
Pull the unlocked battery
cover away from the
battery holder. Remove the
batteries from the battery
holder.
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If you don’t want to carry a battery charger or worry about
finding time to charge, disposable batteries are a great option.
5 sec
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Remove the new batteries
from the packet, and
let them stand for a few
seconds.
Insert the batteries into
the battery holder with the
flat side (positive terminal)
facing up.
Replace the battery cover
by sliding it up towards the
processing unit. Lock the
cover if required.
Your processor will
automatically turn on.
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Using rechargeable batteries
The Nucleus 7 Sound
Processor has two types
of rechargeable battery
modules: the Cochlear
Standard Rechargeable
Battery Module and
the Cochlear Compact
Rechargeable Battery
Module.
Both rechargeable battery
modules can be charged
via the Y Battery Charger or
USB Battery Charger.
The Y Battery Charger can
charge two rechargeable
battery modules at once.
To use, fit the rechargeable
battery module to the
charger at a slight angle, as
you would with your sound
processor. Twist to connect.
Plug the USB cable into a
power outlet or USB port.
The LED flashes green while
charging. If you use a power
outlet, plug the USB cable
into the power adaptor first,
then plug the adaptor into
the power outlet.
The LED changes to steady
green when the module is
fully charged.
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The Nucleus 7 Sound Processor comes with our Y charger,
so you can charge up to two batteries at once. We also
offer the additional USB charger to make charging on the
go even easier.
Y Battery Charger
Before fully charging your battery for the first time, you must wake it up. To wake up the
rechargeable battery place it on the power connected charger momentarily and then remove
it. Then place the battery back on the charger and leave it connected until fully charged.
NOTE:
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The USB Battery Charger
charges one rechargeable
battery module at a time.
To use, remove the covers
from the charger.
Fit the rechargeable battery
module to the charger
at a slight angle. Twist to
connect.
Plug the charger into a
power outlet or USB port.
If you use a power outlet,
plug the charger into the
USB Adaptor and then plug
the adaptor into the power
outlet.
The LED flashes green while
charging.
The LED changes to steady
green when the module is
fully charged.
1 2 3 4
USB
Battery
Charger
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Pairing with a compatible
Apple®device*
To pair your sound
processor with your
compatible Apple®device,
ensure Bluetooth®is
enabled. Then, open
the ‘Settings’ menu.
Then tap ‘General’,
then ‘Accessibility’.
Scroll down and select
‘Hearing Devices’.
Next, turn your sound
processor off and back
on again.
Your Apple device will
then search for your sound
processor and display it in
the ‘Devices’ section.
If bilateral or bimodal, you
will turn on both devices.
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Rediscover your favorite music, videos and entertainment –
stream directly from your compatible Apple device.
For more information about pairing your Nucleus 7 Sound Processor, see www.nucleussmartapp.com/pair
* Please refer to the back page for detailed device compatibility information.
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When it appears on-screen,
select the name of your
sound processor and tap
‘Pair’.
When pairing starts, you
will hear six beeps and your
sound processor LED will
flash blue.
Paring may take up to 120
seconds. Once paired your
sound processor LED will
flash blue again.
Once successfully paired
you will hear a ripple tone
and your sound processor
LED will again flash blue.
Your processor will be listed
under ‘Your Hearing Device’
and you should now be able
to stream sound directly to
your processor.
If you have two sound
processors, both must be
paired during the same
pairing window.
To do so, turn each sound
processor off and back on
again. Your compatible
Apple device will search
for and display your sound
processors as a pair in the
‘Devices’ section.
Select the name of your
processor and then tap
‘Pair’ for each side to begin
pairing both your Nucleus 7
Sound Processors with your
compatible Apple device.
Make sure to confirm
pairing is finished as
previously described for
each processor.
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Using the Nucleus Smart App
to adjust volume settings
To get started, download
the Nucleus Smart App
from the Apple App or
Google Play Store to
a compatible Apple or
Android™device.*
Once installed, open the
app and swipe left through
the introduction screens.
To start using the app, you
will need to log in with your
Cochlear Family account. If
you do not have one, you
can create one in the app.
If enabled by your clinician,
the Nucleus Smart App
allows you to adjust the
sensitivity, bass, treble and
master volume limit levels
of your sound processor.
You can also adjust the
level of sound from your
streamed audio compared
to the level of sound
from your processor
microphones.
Tap ‘Volume’ to open the
volume control panel and
then ‘more’ to open the
volume settings control
panel.
You can change the
sensitivity, bass, treble and
master volume limit levels
by tapping the ‘plus’ or
‘minus’ buttons.
Tap the ‘X’ in the top left of
your device screen to close
the volume settings control
panel.
Sensitivity level will return
to the default setting
when you turn your sound
processor off whereas
treble, bass and master
volume limit changes will
be saved.
1 2 3
With the Nucleus Smart App, you can control and monitor
your Nucleus 7 Sound Processor without the need for an
additional remote control.
*
The Nucleus Smart App is compatible with iPhone 5 (or later) and iPod 6th generation devices (or later) running iOS 10.0 or later. To use the Nucleus Smart App for Android, your device will need to run
Android 5.0 (Lollipop) or later and support Bluetooth 4.0 or later. For a list of verified devices visit http://www.nucleussmartapp.com/android.
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