Unitron uStream User manual

uStream
guide

Thank you
Thank you for choosing the Unitron uStream.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to everyone.
Because hearing matters.
The intended use of uStream is to receive inputs
from dierent Bluetooth®devices and transmit
them wirelessly to your hearing aids.
Virtually any Bluetooth enabled audio device such
as mobile phones or MP-players are supported.
Enjoy speech and music from other multimedia
devices, such as computers, TV or music players.
uStream can also be used as a remote control
to adapt your hearing aids to dierent listening
situations.
Please note that your hearing healthcare
professional must congure your uStream
before it can be used as a remote control for
your hearing aids.
Your uStream
Hearing healthcare professional: _______________
___________________________________________
Telephone: _________________________________
Serial number of uStream: ____________________
Warranty: __________________________________
Date of purchase:____________________________
The uControl™app can be downloaded at the
App Store and Google play. Search for Unitron and
select uControl.

Table of contentsQuick reference
Your uStream at a glance ........................................................... 
Setting up the power supply ...................................................... 
Charging the uStream ................................................................ 
Turning the uStream on and o .................................................. 
Summary of indicator lights....................................................... 
Wearing the uStream correctly................................................... 
Operating distance..................................................................... 
Button lock function................................................................. 
Testing sound via the uStream................................................. 
Access button functionality ..................................................... 
Spoken notications................................................................ 
uControl app............................................................................. 
Using uStream as a remote control for your hearing aid .......... 
Using uStream with a mobile phone ........................................ 
Advanced phone options ......................................................... 
Using uStream with an audio device........................................ 
Using uStream with uTV  .......................................................
Using uStream with uMic ......................................................... 
Managing multiple audio inputs to the uStream...................... 
Resetting your uStream............................................................ 
Deleting the pairing of Bluetooth devices ............................... 
Troubleshooting guide .............................................................
Warnings .................................................................................. 
Information and explanation of symbols................................. 
Compliance information........................................................... 
Patient feedback ......................................................................
Additional notes....................................................................... 
Charging uStream
Indicator light
Solid red - charging
Solid green - fully charged
Red blink - low battery
No light - battery drained
Solid pink - demo sound
Solid blue - streaming
Blue short blink - 1 device
connected
Blue double blink -
2devices connected
Blue rapid blink - pairing
Bluetooth pairing
Wearing uStream
On/O
O On
1
2

32
Accessories
9, 10 Universal power supply with mini-USB plug
11-14 US, EU, UK, AUS adapter
Included country adaptors may vary by country.
Your uStream at a glance
Buttons
1 Access ( )
2 Volume up/down ( )
3 On/O switch ( )
Inputs
4 Microphone openings
5 Charging input (mini-USB)
Others
6 Indicator light
7 Eyelet for lanyard
8 Retaining clip
5
7
8
3
6
4
1
2
9
10 11 12
1413

54
Charging the uStream
Your uStream has a non-removable
rechargeable battery.
To charge it:
. Plug the larger end of the charging cable into
the universal power supply. Plug the smaller
end plug into the mini-USB port on uStream.
. Plug the power supply into a power outlet.
During charging, the indicator light is red and
when the battery is fully charged, the indicator
light turns green.
It is safe to leave the uStream connected to the
charger overnight.
When charging your uStream for the rst time,
let it charge for at least three hours.
Setting up the power supply
Select the adapter that corresponds to your
country.
US EU UK AUS
. Insert the round corner of
the adapter to the round
corner of the universal
power supply until it is
completely inserted.
. Click the tail of the adapter in to lock it into
place. Make sure the adapter is securely
locked.
To remove the power adapter:
. Pull back the tab on the
universal power supply and
hold.
. Gently pull the adapter
upwards to remove it.
1.
1. 2.
2.

76
A new battery’s full performance is achieved
only aer three complete charge and discharge
cycles.
uTV™ can also be used as a charging station
for uStream.
Turning the uStream on and o
Slide the power switch
() as shown to turn
the uStream on or o.
Switch the uStream
o when not in use or
if in storage or during
transportation.
For operational use switch the uStream on.
Summary of indicator lights
The indicator light provides helpful information
as follows:
Indicator light
Charging Solid red
Charged and full
battery
Solid green
Switching on Green 2 seconds
Switching o Solid red two
seconds
Battery above 10%,
normal operation
Slow blink green
<10% battery,
charging required
(at least two hours)
Short blink red**
Battery dead,
charging required
(at least two hours)
No light aer
switching on
Enable/disable
lock state
Short blink red
(lock) or short blink
green (unlocked)
Bluetooth phone or
music streaming
Solid blue
O On

98
Wearing the uStream correctly
Before any phone, music or TV streaming can
take place, insert your hearing aids into your
ears and turn them on.
. Switch uStream on.
. Clip it securely onto your clothing. For best
results, keep the uStream  cm (”) from
your mouth. Do not exceed a distance of 
cm (”).
To prevent scratching sounds, do not cover
uStream with clothing during phone calls.
Operating distance
• Optimum distance  cm/”
• Maximum distance  cm/”
One Bluetooth
device connected
Short blink blue
Two Bluetooth
devices connected
Double-blink blue
Bluetooth pairing Rapid blue blinking
Demo sound
playing
Solid pink
Battery state
The color of the power indicator informs you
about the uStream battery state.
The green indicator light indicates a battery
level >%.
The red indicator light indicates a battery level
<%. Less than one and a half hours streaming
remain and the battery should be charged for at
least twohours.

1110
Button lock function
The buttons on your uStream can be locked to
avoid inadvertent presses. Press and hold the
volume up and volume down () buttons
simultaneously to lock or unlock the buttons.
The indicator light will flash red three times to
indicate that the buttons have been locked.
Press and hold the volume up and volume down
() buttons simultaneously again to unlock
the buttons. The indicator light will flash green
three times to indicate that the buttons have
been unlocked.
When locked, the indicator light will triple blink
and you may hear a triple beep through the
hearing aids each time a button is pressed.
You will still be able to answer an incoming
telephone call using the access () button
while it is locked.
In a locked state, the indicator light will stop
blinking.
The key symbol on the back of uStream reminds
you of the lock function.
Testing sound via the uStream
. Wear the uStream correctly.
. Press and hold the access ( ) button while
switching on the device. Release the access
button. The indicator light with turn pink.
The hearing aids will switch to the streaming
mode and you will hear the uStream sound
demo.
Use the volume ( ) buttons to adjust the
volume.
The sound demo will stop aer three minutes or
when the access button is pressed. Adjusting
the volume during the sound demo will also
set the volume level of the spoken uStream
messages.
If you cannot hear the sound demo, please see
the troubleshooting guide.

1312
Caller identication is independent of the
spoken notications level.
Spoken notications must be enabled by your
hearing healthcare professional.
uControl app
The uControl is a smartphone app which
oers quick and easy volume and program
adjustments.
It also provides:
• individual le and right volume control
• additional program controls
• easy Bluetooth pairing
Access button functionality
The access button has multiple
functions:
• Phone: Manages telephone
functions such as accepting
and ending phone calls. See the
section “Using uStream with a
smartphone or cell phone” for
more information.
• Streaming: Pauses and resumes the
streaming from an audio device.
• Remote control: can be used to select the
hearing aid programs.
Spoken notications
Spoken notications inform you about the
dierent operation modes and status of the
uStream using text-to-speech, for example low
battery.
Your hearing healthcare professional can
congure the language setting as well as which
notications are spoken.

1514
Using uStream as a remote control for
your hearing aid
Before the remote control functionality can be
used, your hearing healthcare professional
must enable the remote control.
If uStream is used as a
handheld remote control, the
maximum distance to the
hearing aids is  cm/”.
Hold the uStream as shown.
Volume change
Press the ( ) volume buttons on the
uStream to adjust the volume of your hearing
aids:
• Press ( ) to increase volume
• Press ( ) to decrease volume
Adjusting the volume on the uStream will have
the same eect as adjusting the volume of the
hearing aids.
Program change
Use the access ( ) button to change hearing
aid listening programs.
Changing hearing aid programs is only possible
if no streaming is in progress.
More remote control information
• Your hearing aids may beep to conrm that
your selection was applied.
• Both hearing aids are controlled at the same
time.
• The available hearing aid programs and
volume levels are set by your hearing
healthcare professional.

1716
Pairing your mobile phone
. Enable Bluetooth on your phone settings
menu.
. Starting with the uStream in the o position,
press and hold the ( ) button and turn the
uStream on. The blue audio indicator will
flash.
. Enable Bluetooth paring mode on your
phone so that a new device can be added.
See manufacturer instructions for details. If
prompted, enter “” for pairing code.
. If prompted, accept request to grant
uStream access to your phone book. This is
used for voice calling and caller ID features.
. Aer successful pairing, the blue audio
indicator on the uStream will stop blinking.
Once pairing is done, your phone and uStream
should pair automatically.
Please contact your hearing healthcare
professional if you can not complete the pairing
procedure with the steps described.
Using uStream with a mobile phone
If you have a mobile phone equipped with
Bluetooth functionality (e.g. iPhone, Android
phone) uStream may be used to stream phone
conversations wirelessly to your hearing aids
allowing you to hear the callers voice directly in
your hearing aids. uStream picks up your voice
through its own microphone and streams it to
your phone.
During phone calls, the access ( ) button
provides a range of features that help you
manage your calls.
Your voice
Caller’s voice
Bluetooth Wireless signal
Caller’s voice
audible here

1918
To receive phone calls your phone must
support either the Bluetooth “Head Set” (HSP)
or “Hands Free” (HFP) prole. When pairing
to your phone, it may ask you which Bluetooth
service you want to enable. Select “Headset” or,
if available, “Stereo Headset.”
To access caller ID features, your phone must
support the Phone Book Access Prole (PBAP)
When pairing to a cellular phone, we recommend
disabling the phone key tones and SMS alerts.
To listen to stereo music from your phone, it
must support the A2DP/“Stereo Headset”
prole.
Preparing for phone calls
During phone calls with uStream, ensure your
phone is within - m (- ) to ensure a
reliable connection and ensure the uStream is
clipped securely to your clothing within  cm
of your hearing aids.
Making phone calls
Use the phone keypad on your phone to enter
the number and press the phone dial button to
initiate the call. Depending on the phone, you
may hear the dial tone.
Speak into the microphone on the uStream –
not the phone. In noisy environments, you may
nd that moving the uStream closer to your
mouth will make it easier for the caller to hear
your voice.
Make minor volume adjustments with the
uStream volume buttons ( ).
Incoming calls
The uStream must be switched on, paired to the
phone and worn correctly.
When a call is received on your phone, the
uStream audio indicator will show a solid blue
light, and you will hear the ringtone signal
through your hearing aids.

2120
Ending a call
To end a phone call via your uStream, briefly
press the access ( ) button. The call will
terminate and your hearing aids will return to
the previously-active program or audio source
(such as the audio jack input).
You can also end a call by operating your phone
instead of your uStream.
Dierent ringtones of the uStream
The phone ringtone depends on the uStream
conguration and your phone capabilities.
The ringtone is assigned automatically during
the initial phone pairing process and cannot be
congured.
When pairing more than one phone, the second
and third paired phone will have a dierent
Accepting incoming calls
To accept an incoming call, briefly press the
access ( ) button on your uStream once you
hear the ringtone through your hearing aids. It
will take about ve seconds before you hear the
ringtone through your hearing aids.
“click”
Speak into the uStream, not into the phone,
when the call is in progress.
For your safety, the hearing aid microphones
will remain on at reduced levels during phone
calls and audio streaming.
Only one phone call at a time is possible. A
second ringing phone is ignored while another
call is already connected.

2322
Advanced phone options
Your hearing healthcare professional may
congure the following additional features on
uStream. They will be assigned to a long press
(two seconds) of the access ( ):
Your phone must support these features. Please
consult the phone user manual for details.
Redial last number
A long press of the access ( ) button will redial
the last dialed number.
Voice dial
A long press of the access ( ) button will start
the voice dial which allows you to speak the
person’s name instead of typing the number.
When using two phones at the same time, only
the last paired phone can be used for voice dial.
Dial preferred number
A long press of the access ( ) button will dial a
pre-dened number.
ringtone. A total of three dierent ringtones are
automatically assigned.
The uStream will also announce the caller
name as shown on the phone display (caller
identication using text-to-speech technology).
The name is taken from your phone’s directory.
Please note that this feature must be supported
by your phone. Please consult the phone
user guide or the phone supplier for more
information.
The default language setting of a new uStream is
US English. Your hearing healthcare professional
may congure the appropriate language setting
for proper pronunciation of the names. Your
hearing healthcare professional may switch the
caller identication o upon your request.
Rejecting a call
If you prefer not to answer an incoming call,
press and hold the access ( ) button on your
uStream for two seconds until the ringtone
stops. Using your phone to reject the call will
have the same eect.

2524
Caller identication, spoken caller names
The uStream may be able to tell you the name of
the caller.
If your phone supports Phone Book Access
(PBA) or Phone Book Access Prole (PBAP), the
uStream will try to access information about the
caller every time the phone rings.
As the phone rings, the displayed information is
transferred to the uStream and spoken through
your hearing aids as follows:
• The stored name in your
phone’s phonebook. In the
example, you will hear “Mike
Oce”
• The phone number, if the name is not known
To make sure the pronunciation is correct your
hearing healthcare professional can congure
the language settings of your uStream.
The phonebook is not downloaded to the
uStream. This way, uStream can also support
the use of dierent phones.
Hold call
While in a phone conversation, a long press
of the access ( ) button will put the call on
hold. The caller stays on the line but there is no
audio transfer and the hearing aids switch to
the previous hearing program. Use this mode
to have a side conversation with a person next
to you without transmitting the conversation to
the person on the phone.
Transfer call
While in a phone conversation, a long press of
the access ( ) button will transfer the call to
the phone. This allows you to hand your phone
to another person. Your hearing aids will switch
back to the previous hearing program.
Aer holding or transferring a call, another long
press of the access ( ) button transfers the
call back to the uStream and the call is resumed
through your hearing aids.
As long as the call is on hold or transferred, you
may use the access ( ) button to change your
hearing aid programs again.
Mike
Office

2726
Using uStream with an audio device
Streaming music via Bluetooth
If you have an audio playback device equipped
with Bluetooth functionality (e.g. MP player
or computer), uStream may be used to stream
audio wirelessly to your hearing aids.
Pairing your audio device
. Enable Bluetooth on your device/phone.
. Starting with the uStream in the o position,
press and hold the ( ) button and turn the
uStream on. The blue audio indicator will
flash.
. Enable Bluetooth paring mode on your
device so that a new device can be added.
See manufacturer instructions for details. If
prompted, enter “” for pairing code.
. Aer successful pairing, the blue audio
indicator on the uStream will stop blinking.
Please consult your phone’s user guide or the
phone dealer to check whether this feature is
supported by your phone.
Some hearing aid models do not support caller
identication.
Caller identication must be enabled by your
hearing healthcare professional.

2928
Playing audio from your device
. Begin playback on your device.
. Adjust the volume level on the device to a
medium to high level.
. Make minor volume adjustments with the
uStream volume buttons ( ).
Pausing playback
If you want to temporarily stop streaming to
hear a conversation, press the ( ) button to
pause the streaming. Press the ( ) button
again to resume streaming.
Stopping playback
To stop playback on your device and switch
back to regular hearing programs, press and
hold the access ( ) button for two seconds.
Note: Please refer to the device’s user guide
or dealer support if you cannot complete
the pairing procedure with the generic steps
described.
Note: uStream streaming time is four hours with
a fully charged battery.
Note: During streaming, uStream cannot be
used as a hearing aid remote control. Press and
hold the access ( ) button (two seconds) to
stop the Bluetooth stream completely.

3130
Using uStream with uTV 
If you have a uTV , you can:
• Stream audio from your TV up to  m
(.) to your hearing aids
• Recharge your uStream in the charging
cradle
Charging your uStream on the charging
cradle
. Ensure the uTV  has the correct charging
cradle for the uStream – see uTV  manual
for details.
. Ensure the uTV  is turned on and place the
uStream into the charging cradle.
. Allow two hours for a full charge.
Pairing uTV  to uStream (not required for
uTV  + uStream bundle)
. Turn on the uTV  and press the pair button
on the back of the uTV.
. Starting with the uStream in the o position,
press and hold the ( ) button and turn the
uStream on. The blue audio indicator will
flash.
. Aer successful pairing, the blue audio
indicator on the uStream and the uTV  will
stop blinking.
Playing back audio from your TV
. Begin playback on your TV.
. Adjust the volume level on the uTV  to a
medium to high level.
. Make minor volume adjustments with the
uStream volume buttons ( ).

3332
Pausing playback
If you want to temporarily stop streaming to
hear a conversation, press the ( ) button to
pause the streaming. Press the ( ) button
again to resume streaming.
Stopping playback
To stop playback on your device and switch
back to regular hearing programs, press and
hold the access ( ) button for two seconds.
Changing hearing aid programs is not possible
while streaming.
Please contact your hearing healthcare
professional if you can not complete the pairing
procedure with the steps described.
To listen to stereo music from your device,
it must support the A2DP/”Stereo Headset”
prole.
uStream is capable of streaming up to four
hours with a fully charged battery.
Using uStream with uMic
If you have a uMic, you can:
• Stream audio from a person or device.
Pairing uMic to uStream
. Starting with the uMic in the o position,
press and hold the ( ) button and turn the
uMic on. Continue to hold the ( ) button
until the blue audio indicator flashes.
. Starting with the uStream in the o position,
press and hold the ( ) button and turn the
uStream on. The blue audio indicator will
flash.
hearing aid wearer speaker
uMicuStream
up to 20 meters
(65 )
power
audio

3534
. Aer successful pairing, the blue audio
indicator on the uStream and uMic will stop
blinking.
Playing back audio from your uMic
. Clip the uMic to a person, or position it
near a sound source such as a speaker or
television
. Adjust the volume level on the uMic to a
medium to high level
. Make minor volume adjustments with the
uStream volume buttons ( ).
Pausing playback
If you want to temporarily stop streaming, press
the ( ) button to pause the streaming. Press
the ( ) button again to resume streaming.
Stopping playback
To stop playback on your device and switch
back to regular hearing programs, press and
hold the access ( ) button for two seconds.
Changing hearing aid programs is not possible
while streaming.
Please contact your hearing healthcare
professional if you can not complete the pairing
procedure with the steps described.
uStream is capable of streaming up to four
hours with a fully charged battery.