Microtech MicroLens Synergy iQ User manual

Quick
Start
Guide
Congratulations on your
journey to better hearing

At MicroTech,
we believe that
to hear better is
to live better.
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MicroLens®Synergy®iQ
hearing aids help you stay
connected to the people and
things you love most.
MicroLens Synergy iQ
offers MicroTech™’s most
advanced technology with
supreme sound quality and
features, customizable to fit
your unique hearing needs.

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Get the most out of your hearing aids
Please visit microtechhearing.com/care for
additional tools and resources including:
• Instructional videos
• Operations manuals
• Product brochures

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Batteries
Your hearing aid uses a battery as its power source.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the colored tab from the new battery.
Wait 3-5 minutes after removing tab before
inserting battery.
4. Align the battery’s “+” sign (flat side of the
battery) with the “+” on the battery door.
5. Close the battery door.
• NEVER FORCE THE BATTERY DOOR SHUT.
This could result in serious damage. If the door
will not close securely, check that the battery is
inserted correctly.
• Do not open the battery door too far or
damage is likely to occur.
• Dispose of used batteries immediately in
the proper waste or recycling container.

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Battery Indicators
An indicator will sound when the battery voltage is
low. You have approximately 30 minutes*to replace
the battery. An indicator may also sound just before
the battery stops working.
Power On & Off
TO TURN ON:
Insert a battery and completely close the battery door.
Your hearing aid has a power-on delay which may
require a few seconds. You may hear a tone indicating
that your hearing aid is powered on.
TO TURN OFF:
Open the battery door until the battery is no longer
touching the battery contacts.
Hearing Aid Care
Keep your hearing aid clean. Heat, moisture and
foreign substances can result in poor performance.
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*Actual time between low battery indicator and shutdown will vary
depending on environmental noise levels and brand of battery used.

• Use a cleaning brush or soft cloth to clean
debris from around the user control,
microphone and battery compartment.
• Inspect the receiver, earbud or ear tip,
and wax guard regularly.
• Never use water, solvents, cleaning fluids
or oil to clean your hearing aid.
Helpful Hints
• When not wearing your hearing aid, open the
battery door to allow any moisture to evaporate.
• Do not take apart your hearing aids or insert
the cleaning tools inside them.
• When not in use, place your hearing aid in the
storage container and store:
– In a dry, safe place
– Away from direct sunlight and heat
to avoid extreme temperatures
– Where you can easily find them
– Safely out of reach from children and pets
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Hear Clear™Receiver
Wax Guards
Custom hearing aids integrate disposable Hear Clear
earwax protection. The innovative wax guards prevent
earwax accumulation in the hearing aid receiver.
When you need to replace your wax guards, please
follow the instructions below.
1. Insert yellow end of the application stick
into used wax guard in hearing aid.
2. Pull outward on stick to remove used
wax guard.
3. Use opposite end of stick to firmly insert clean
wax guard into hearing aid.
4. Pull outward to remove stick and discard.

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Special instructions:
Hearing professional:
Memory # Environment/
Listening Situation Beep/Indicator
Hearing Aid Information
Hearing aid model:
Serial number: R L
Warranty expiration date:
Battery size:
Memory settings, if applicable:

Limited Warranty
This Limited Warranty provided by MicroTech, to you,
the original purchaser of a MicroTech hearing aid, covers
your new hearing aid when sold by a hearing professional
authorized by MicroTech. The duration of this Limited
Warranty begins when you first take delivery of your
hearing aid from an authorized hearing professional and
ends twenty-four (24) months or thirty-six (36) months later
(“warranty period”) depending on the product purchased:
36 months: MicroLens Synergy iQ i2400,
MicroLens Synergy iQ 2400
24 months: MicroLens Synergy iQ 2000,
MicroLens Synergy iQ 1600
Limitation on Duration of Implied Warranties
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF
STATE LAW, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND/OR ANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE WARRANTY PERIOD. There is no
warranty of any nature made by MicroTech beyond this Limited
Warranty. No person has authority to enlarge, amend, or
modify this Limited Warranty. MicroTech is not responsible for
any undertaking, representation, or warranty (written, express,
or implied) made by any hearing professional or other person
beyond those expressly set forth in this Limited Warranty.
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Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
What this Limited Warranty Covers
This Limited Warranty covers only a “defect” in the
workmanship performed and/or materials used to
manufacture your hearing aid. “Defect” means the failure
of the workmanship performed and/or materials used
to conform the hearing aid to MicroTech’s design and
manufacturing specifications and tolerances.
Your hearing professional may have issued a warranty or
service plan that goes beyond the provisions of this Limited
Warranty. Please contact him or her for further information.
MicroTech will either replace the hearing aid or repair
any covered defect in your hearing aid, provided that you
deliver your hearing aid to one of MicroTech’s authorized
hearing professionals and notify the hearing professional
of the defect during the warranty period and within thirty
(30) days of discovering the defect. There will be no cost
to you for MicroTech’s repair or replacement of the aid
itself, but the hearing professional may charge a fee for
services he or she provides. Performance of warranty
repairs on your hearing aid shall not extend the duration
of the warranty period. Any repairs performed on your
hearing aid after the warranty period has expired shall be
considered “good will” repairs, which shall not alter the
terms of this Limited Warranty.
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How to Obtain Warranty Service
Deliver your hearing aid (at your expense) to the MicroTech
authorized hearing professional from whom you purchased it.
If that professional is unavailable, visit www.microtechhearing.com
or call the toll-free telephone number on the back of the
Operations Manual to locate another authorized MicroTech
hearing professional.
What this Limited Warranty Does Not Cover
Batteries, earmolds, accessories, or damage to your hearing
aid caused by misuse or neglect, accident, unauthorized
alteration, or failure to provide reasonable and necessary
maintenance and cleaning.
Disclaimer of Consequential
and Incidental Damages
THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER
FROM MICROTECH ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT
IN THE HEARING AID, INCLUDING BY WAY OF EXAMPLE
ONLY, EXPENSES TO DELIVER THE HEARING AID TO AN
AUTHORIZED HEARING PROFESSIONAL, HOTEL ROOMS,
OR LOST WAGES. THIS EXCLUSION AND DISCLAIMER OF
CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE
DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY
FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY
OF THIS LIMITED WARRANTY. Some states do not allow
the exclusion or limitation of consequential or incidental
damages, so the above exclusions may not apply to you.
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Your Legal Remedies
THIS LIMITED WARRANTY DOES NOT “EXTEND TO
FUTURE PERFORMANCE.” ANY ACTION TO ENFORCE
THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTIES
MAY AND SHALL NOT BE COMMENCED MORE THAN
90 DAYS AFTER THE EXPIRATION OF THE WARRANTY
PERIOD. THE PERFORMANCE OF REPAIRS SHALL NOT
SUSPEND THIS LIMITATIONS PERIOD FROM EXPIRING.
UNDER NO CIRCUMSTANCES SHALL MICROTECH BE
OBLIGATED TO REFUND ALL OR ANY PART OF THE
PURCHASE PRICE OF THE HEARING AID. Some states do
not allow the reduction in the limitation period, so the above
reduction in the limitation period may not apply to you.
This warranty gives you specific legal rights. You may also
have other rights which vary from state to state. This warranty
is valid only in the United States.
Product specification may be obtained from your hearing
professional.
Attention Hearing Professionals: For product specification
please visit wwww.StarkeyPro.com.
M T
MicroLens Synergy iQ IIC 4N/A
M/T Ratings
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Notes

6425 Flying Cloud Drive
Eden Prairie, MN 55344
800.745.4327
microtechhearing.com
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