Panasonic KX-TDE100 User manual

Pure IP-PBX
Installation Manual
SD Logo is
a trademark.
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 2.0100 or later
www.voicesonic.com
Phone: [phone]
3DQDVRQLF7HOHSKRQH6\VWHPV
Panasonic KX-TDE100/KX-TDE200
Panasonic KX-TDE100, KXTDE100, TDE100, KX-TDE200, KXTDE200, TDE200

System Components
System Components Table
Category Model No. Description
Shelves KX-TDE100 Basic Shelf
KX-TDE200 Basic Shelf
Main Processing Card IP Convergence Main Processing Card (IPCMPR)
IPCMPR Option Cards KX-TDE0110 16-Channel VoIP DSP Card (DSP16)
KX-TDE0111 64-Channel VoIP DSP Card (DSP64)
KX-TDA0196 Remote Card (RMT)
Activation Key Codes KX-NCS4102 2-Channel IP Trunk Activation Key (2 IP Trunk)
KX-NCS4104 4-Channel IP Trunk Activation Key (4 IP Trunk)
KX-NCS4201 1-Channel IP Softphone/IP Proprietary Telephone
Activation Key (1 IP Softphone/IP PT)
KX-NCS4204 4-Channel IP Softphone/IP Proprietary Telephone
Activation Key (4 IP Softphone/IP PT)
KX-NCS4208 8-Channel IP Softphone/IP Proprietary Telephone
Activation Key (8 IP Softphone/IP PT)
KX-NCS4216 16-Channel IP Softphone/IP Proprietary Telephone
Activation Key (16 IP Softphone/IP PT)
KX-NCS4501 1-Channel IP Proprietary Telephone Activation Key
(1 IP PT)
KX-NCS4504 4-Channel IP Proprietary Telephone Activation Key
(4 IP PT)
KX-NCS4508 8-Channel IP Proprietary Telephone Activation Key
(8 IP PT)
KX-NCS4516 16-Channel IP Proprietary Telephone Activation Key
(16 IP PT)
KX-NCS4701 1-Channel SIP Extension Activation Key
(1 SIP Extension)
KX-NCS4704 4-Channel SIP Extension Activation Key
(4 SIP Extension)
KX-NCS4708 8-Channel SIP Extension Activation Key
(8 SIP Extension)
KX-NCS4716 16-Channel SIP Extension Activation Key
(16 SIP Extension)
KX-NCS4910 Activation Key for Software Upgrade to Enhanced
Version (Software Upgrade 01)
Virtual Trunk Cards - Virtual 16-Channel VoIP Gateway Card (V-IPGW16)
- Virtual 16-Channel SIP Trunk Card (V-SIPGW16)
2 Installation Manual
System Components

Category Model No. Description
Virtual Extension Cards - Virtual 32-Channel VoIP Extension Card (V-IPEXT32)
- Virtual 32-Channel SIP Extension Card (V-SIPEXT32)
Physical Trunk Cards KX-TDA0180 8-Port Analogue Trunk Card (LCOT8)
KX-TDA0181 16-Port Analogue Trunk Card (LCOT16)
KX-TDA0182 8-Port DID Card (DID8)
KX-TDA0183 4-Port Analogue Trunk Card (LCOT4)
KX-TDA0184 8-Port E & M Trunk Card (E&M8)
KX-TDA0187 T-1 Trunk Card (T1)
KX-TDA0188 E-1 Trunk Card (E1)
KX-TDA0189 8-Port Caller ID/Pay Tone Card (CID/PAY8)
KX-TDA0193 8-Port Caller ID Card (CID8)
KX-TDA0284 4-Port BRI Card (BRI4)
KX-TDA0288 8-Port BRI Card (BRI8)
KX-TDA0290CE PRI Card (PRI30)
KX-TDA0290CJ PRI Card (PRI30)
KX-TDA0290 PRI Card (PRI23)
KX-TDA0484 4-Channel VoIP Gateway Card (IP-GW4E)
KX-TDA0490 16-Channel VoIP Gateway Card (IP-GW16)
Physical Extension Cards KX-TDA0143 4 Cell Station Interface Card (CSIF4)
KX-TDA0144 8 Cell Station Interface Card (CSIF8)
KX-TDA0170 8-Port Digital Hybrid Extension Card (DHLC8)
KX-TDA0171 8-Port Digital Extension Card (DLC8)
KX-TDA0172 16-Port Digital Extension Card (DLC16)
KX-TDA0173 8-Port Single Line Telephone Extension Card (SLC8)
KX-TDA0174 16-Port Single Line Telephone Extension Card
(SLC16)
KX-TDA0175 16-Port Single Line Telephone Extension with
Message Lamp Card (MSLC16)
KX-TDA0177 16-Port Single Line Telephone Extension Card with
Caller ID (CSLC16)
KX-TDA0470 16-Channel VoIP Extension Card (IP-EXT16)
Installation Manual 3
System Components

Category Model No. Description
Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0162 2-Port Doorphone Card (German Type) (DPH2)
KX-TDA0164 4-Port External Input/Output Card (EIO4)
KX-TDA0166 16-Channel Echo Canceller Card (ECHO16)
KX-TDA0168 Extension Caller ID Card (EXT-CID)
KX-TDA0190 Optional 3-Slot Base Card (OPB3)
KX-TDA0191 4-Channel Message Card (MSG4)
KX-TDA0192 2-Channel Simplified Voice Message Card (ESVM2)
KX-TDA0194 4-Channel Simplified Voice Message Card (ESVM4)
Power Supply Units (PSUs) KX-TDA0103 L-Type Power Supply Unit (PSU-L)
KX-TDA0104 M-Type Power Supply Unit (PSU-M)
KX-TDA0108 S-Type Power Supply Unit (PSU-S)
Cell Stations
(CSs)
2.4 GHz KX-TDA0141 2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for 2.4 GHz Portable Station
KX-TDA0142 3-Channel Cell Station Unit Using a CSIF Card for 2.4
GHz Portable Station
KX-TDA0151 2-Channel Cell Station Unit Using a DHLC/DLC Card
(PTinterface CS) for 2.4 GHz Portable Station
KX-TDA0152 3-Channel Cell Station Unit Using a CSIF Card for 2.4
GHz Portable Station
DECT KX-TDA0141CE 2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for DECT Portable Station
KX-TDA0142CE 4-Channel Cell Station Unit Using a CSIF Card for
DECT Portable Station
KX-TDA0158CE 8-Channel High-density Cell Station Unit Using a
DHLC/DLC Card (PT-interface CS) for DECT Portable
Station
DECT 6.0 KX-TDA0155 DECT 6.0 2-Channel Cell Station Unit Using a DHLC/
DLC Card (PT-interface CS) for DECT 6.0 Portable
Station
KX-TDA0158 DECT 6.0 8-Channel Cell Station Unit Using a DHLC/
DLC Card (PT-interface CS) for DECT 6.0 Portable
Station
Proprietary Equipment KX-A228 S/M-type Back-up Battery Cable
KX-A229 L-type Back-up Battery Cable
KX-A258 Blank Slot Cover
KX-T30865 Doorphone
KX-T7765
4 Installation Manual
System Components

Equipment Compatibility
Compatible Panasonic Proprietary Telephones
The PBX supports the following telephones:
•IP proprietary telephones (e.g., KX-NT300 series)
•IP softphones (e.g., KX-NCS8100)
•Digital proprietary telephones (e.g., KX-DT300 series)
•Analogue proprietary telephones (e.g., KX-T7700 series)
•Portable stations (e.g., KX-TCA355, KX-TCA256, KX-TD7690)
•DSS consoles (e.g., KX-T7640)
•Single line telephones (e.g., KX-T7710)
Incompatible Panasonic Proprietary Telephones
The PBX does not support the following telephones:
•KX-T30800 series proprietary telephones and DSS consoles
•KX-T61600 series proprietary telephones and DSS consoles
•KX-T123200 series proprietary telephones and DSS consoles
•KX-TD7500 DECT portable station
Note
•For the equipment (e.g., Add-on Key Module, USB Module, Headset*1) that can be connected to a
particular telephone, refer to the telephone’s manual.
•For other equipment that can be connected to the PBX, refer to "1.2.2 System Connection Diagram".
*1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, KX-T7400, and KX-T7500 (except for
KX-T7560/KX-T7565) series telephones.
Notice
•This PBX supports SIP Extensions. However, some PBX features may not be available for SIP Extensions,
depending on your telephone type.
•Under power failure conditions, the connected telephones may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
•Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over
connected networks
Note
•Some optional service cards and features are not available for certain countries/areas. Consult your
certified Panasonic dealer for detailed instructions.
•In this manual, the suffix of each model number (e.g., KX-TDE100NE) is omitted unless necessary.
Installation Manual 5
System Components

Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING This notice means that misuse could result in death or serious injury.
CAUTION This notice means that misuse could result in injury or damage to property.
List of Abbreviations
•APT ® Analogue Proprietary Telephone
•DPT ® Digital Proprietary Telephone
•IP-PT ® IP Proprietary Telephone
•PS ® Portable Station
•PT ® Proprietary Telephone
•SIP Extension ® Session Initiation Protocol Extension (SIP hardphones/SIP softphones)
•SLT ® Single Line Telephone
6 Installation Manual
System Components

Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk
of fire, electric shock and injury to persons, including the following:
•Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
•Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
•Do not use a telephone in the vicinity of a gas leak to report the leak.
SAVE THESE INSTRUCTIONS
Installation Manual 7
Important Safety Instructions

Important Information
SAVE THESE INSTRUCTIONS
WARNING
SAFETY REQUIREMENTS
For All Telephone Equipment
•Do not install the product in any other way than described in relevant manuals.
•For safety reasons, do not physically modify the product or any optional equipment.
•The product may only be installed and serviced by qualified service personnel.
•To prevent possible fire or electric shock, do not expose the product to rain or moisture.
•Follow all warnings and instructions marked on the product.
•Do not place the product on an unstable surface, as a fall may cause serious internal damage.
•The product should only be connected to the type of electrical power supply specified on the product label.
If you are not sure of the type of power supply to your home, consult your dealer or local power company.
•For safety purposes some products are equipped with an earthed plug. If you do not have an earthed outlet,
please have one installed. Do not bypass this safety feature by tampering with the plug.
•Do not allow anything to rest on the power cord. Do not locate the product where the power cord may be
stepped on or tripped on.
•To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
•To reduce the risk of electric shock, do not disassemble the product. Only qualified personnel should
service the product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
•Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following
cases:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate according to the operating instructions. Adjust only the controls that are
explained in the operating instructions. Improper adjustment of other controls may result in damage
and may require service by a qualified technician to restore the product to normal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If product performance deteriorates.
For the PBX
•If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return
the unit to your dealer.
•Do not bundle cables that are connected to the PBX with the AC power cords of machines located
nearby.
Use protectors to prevent the cables from being stepped on. Failure to do so may cause fire or electric
shock.
•Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised
Panasonic Factory Service Centre.
•Danger of explosion exists if a battery is incorrectly replaced. Replace only with the same or equivalent
type recommended by the battery manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
8 Installation Manual
Important Information

•Make sure that the wall that the shelf will be attached to is strong enough to support the shelf. If not, it is
necessary for the wall to be reinforced.
•Only use the wall mounting equipment (anchor plug, screws, metal bracket) included with the PBX.
•When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal
plates in the wall.
•When placing the metal bracket, make sure that the "TOP" arrow is pointing upward.
•When this product is no longer in use, make sure to detach it from the wall.
•Do not insert objects of any kind into this product through its slots and openings, as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on or in the product.
CAUTION
SAFETY REQUIREMENTS
For All Telephone Equipment
•Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean
with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or
aerosol cleaners.
•The product should be kept free of dust, moisture, high temperature (more than 40 °C) and vibration, and
should not be exposed to direct sunlight.
For the PBX
•When relocating the equipment, first disconnect the telecom connection before disconnecting the power
connection. When the unit is installed in the new location, reconnect the power first, and then reconnect
the telecom connection.
•The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near
the equipment and is easily accessible.
•The SD Memory Card poses a choking hazard. Keep the SD Memory Card out of reach of children.
•Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it
from overheating, these openings must not be blocked or covered. The openings should never be blocked
by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never
be placed near or over a radiator or other heat source. This product should not be placed in a sealed
environment unless proper ventilation is provided.
For the Cell Station
2.4 GHz Cell Station (Except for KX-TDA0151CN)
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they
are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range
of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W to 0.4 W.) Do not use the unit
in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.
2.4 GHz Cell Station (Only for KX-TDA0151CN)
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they
are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range
of 2401 MHz to 2480 MHz, and the output peak power level is less than 0.16 W.) Do not use the unit in health
care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to external RF (radio frequency) energy.
DECT Cell Station
Installation Manual 9
Important Information

Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they
are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range
of 1881 MHz to 1898 MHz, and the output peak power level is less than 0.25 W.) Do not use the unit in health
care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to external RF (radio frequency) energy.
DECT 6.0 Cell Station
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they
are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range
of 1920 MHz to 1930 MHz, and the output peak power level is less than 0.12 W.) Do not use the unit in health
care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to external RF (radio frequency) energy.
SECURITY REQUIREMENTS
In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to
do so may result in:
•Loss, leakage, falsification or theft of user information.
•Illegal use of the PBX by a third party.
•Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
1. Information stored on the SD Memory Card
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal
Identification Numbers (PINs), etc.
2. Information sent from the PBX to a PC or other external device:
Phone call data (including telephone numbers of outside parties), call charge data, etc.
Requirements
1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be
easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorised access
to prevent data leakage.
2. Always make backups of data stored on the SD Memory Card. For details, refer to "2.6.2 Utility—File
Transfer PC to PBX (SD Card)" and "2.6.3 Utility—File Transfer PBX (SD Card) to PC" in the PC
Programming Manual.
3. To prevent illegal access from the Internet, activate a Firewall.
4. To avoid unauthorised access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Selecting a complex, random password that cannot be easily guessed.
c. Changing your password regularly.
5. Perform the following when sending the PBX for repair or handing it over to a third party.
a. Make a backup of data stored on the SD Memory Card.
b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.
6. To prevent data leakage, render the SD Memory Card physically unusable before disposal.
7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that
information becomes the responsibility of the customer. Before disposing of the PC or other external device,
ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically
unusable.
Notice
10 Installation Manual
Important Information

SAFETY REQUIREMENTS
For All Telephone Equipment
•Read and understand all instructions.
For the PBX
•Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent
lamps, motors and televisions. These noise sources can interfere with the performance of the PBX.
•If you are having problems making calls to outside destinations, follow this procedure to test the trunks:
a. Disconnect the PBX from all trunks.
b. Connect known working SLTs to those trunks.
c. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the trunk that the SLT is connected
to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the trunks
until it has been serviced by an authorised Panasonic Factory Service Centre.
Installation Manual 11
Important Information

Precaution
For users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. A 5 amp fuse
is fitted in this plug. Should the fuse need to be replaced, please ensure that the replacement fuse has a rating
of 5 amps and that it is approved by ASTA or BSI to BS1362.
Check for the ASTA mark or the BSI mark on the body of the fuse.
If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is replaced. If you
lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement fuse cover
can be purchased from your local Panasonic dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN THE
FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS A
DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP
SOCKET.
If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please consult a
qualified electrician.
WARNING
This appliance must be earthed.
IMPORTANT: The wires in the mains lead are coloured as follows:
Green-and-yellow: Earth
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings
identifying the terminals in your plug, proceed as follows.
The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that is marked
with the letter E or by the safety earth symbol or coloured GREEN or GREEN-AND-YELLOW.
The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or coloured
BLACK.
The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or coloured
RED.
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover.
The equipment must be connected to direct extension lines, and a payphone should not be connected as an
extension.
999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making
outgoing calls to the BT emergency services.
12 Installation Manual
Precaution

During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not a fault
and we advise you not to call the Fault Repair Service.
For users in the European Union only
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean that
used electrical and electronic products and batteries should not be mixed with general
household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take
them to applicable collection points, in accordance with your national legislation and the
Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable
resources and prevent any potential negative effects on human health and the environment
which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please
contact your local municipality, your waste disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national
legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other Countries outside the European Union
These symbols are only valid in the European Union. If you wish to discard these items,
please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it complies
with the requirement set by the Directive for the chemical involved.
For users in Germany only
•Machine Noise Information Ordinance, 3rd GPSGV: The highest sound pressure level is 70 dB (A) or less
according to EN ISO 7779.
•This equipment is not for use at video display work stations according to BildscharbV.
For users in Finland, Norway and Sweden only
•This unit may only be installed in a room or space with restricted access, and equipotential bonding must
be applied. For information on earthing, refer to "3.2.5 Frame Earth Connection".
For users in New Zealand only
•This equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service.
•The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no endorsement
of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance
Installation Manual 13
Precaution

that any item will work correctly in all respects with another item of Telepermitted equipment of a different
make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
•This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
•Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the
equipment (PBX) associated with this modem. In order to operate within the limits for compliance with
Telecom’s Specifications, the associated PBX equipment shall be set to ensure that modem calls are
answered between 3 and 30 seconds of receipt of ringing.
•Using the toll services of a company other than Telecom:
If the PBX is set up to use the toll services of a company other than Telecom, the telephone numbers
dialled from the Caller Display listings within the PBX will be directed through the toll services of the other
company because the telephone numbers include the toll access digit and area code digit. A toll charge
may be incurred. Please check with the toll carrier concerned.
•APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER
CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be
automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero +
area code should either be removed when calling back local numbers, or check with your toll carrier that
a charge will not be levied.
•All persons using this device for recording telephone conversations shall comply with New Zealand law.
This requires that at least one party to the conversation is to be aware that it is being recorded. In addition,
the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the
personal information collected, the purpose for its collection, how it is used, and what is disclosed to any
other party.
For users in Australia only
•No External TRC Terminal is provided due to an Internal Link between PE and TRC.
For users in Taiwan only
•Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX.
Note
•When disposing of any of the above products, all batteries must be removed. Follow the applicable
laws, regulations, and guidelines in your country/area regarding disposal of batteries.
•When replacing a battery, use only the same battery type, or an equivalent recommended by the battery
manufacturer.
Notice
Regarding removing or replacing a battery in the circuit board, consult your dealer.
14 Installation Manual
Precaution

Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX,
KX-TDE100/KX-TDE200. It provides instructions for installing the hardware, and programming the PBX using
the Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 2 Activation Key Installation
Describes information on activation keys, including how to obtain an activation key and install it in the SD
Memory Card.
Section 3 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing
the shelves and optional service cards, and cabling of peripheral equipment are provided. Further
information on system expansion and peripheral equipment installation is included.
Section 4 Guide for the Maintenance Console
Explains the installation procedure, structure, and basic information of the Maintenance Console.
Section 5 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Guide
Describes all basic, optional and programmable features of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
User Manual
Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this
manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX
or installed cards?" in 2.7.1 Frequently Asked Questions (FAQ) of the PC Programming Manual, or "[190]
Main Processing (MPR) Software Version Reference" in the PT Programming Manual.
Trademarks
•The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
Panasonic Corporation is under licence.
•Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Installation Manual 15
Introduction

Table of Contents
1 System Outline .......................................................................................19
1.1 System Highlights ...........................................................................................................20
1.1.1 System Highlights ...........................................................................................................20
1.2 Basic System Construction ...........................................................................................23
1.2.1 Basic Shelf .....................................................................................................................23
1.2.2 System Connection Diagram ..........................................................................................24
1.3 Optional Equipment ........................................................................................................26
1.3.1 Optional Equipment ........................................................................................................26
1.4 Specifications ..................................................................................................................29
1.4.1 General Description ........................................................................................................29
1.4.2 Characteristics ................................................................................................................31
1.4.3 System Capacity ............................................................................................................32
2 Activation Key Installation ....................................................................41
2.1 Information about the Activation Keys .........................................................................42
2.1.1 Activation Keys ...............................................................................................................42
2.1.2 Activation Key Code and Key Management System ......................................................45
2.1.3 Activation Key File ..........................................................................................................47
3 Installation ..............................................................................................49
3.1 Before Installation ...........................................................................................................50
3.1.1 Before Installation ...........................................................................................................50
3.2 Installation of the PBX ....................................................................................................52
3.2.1 Unpacking ......................................................................................................................52
3.2.2 Names and Locations .....................................................................................................53
3.2.3 Opening/Closing the Front Cover ...................................................................................54
3.2.4 Installing/Replacing the Power Supply Unit ....................................................................56
3.2.5 Frame Earth Connection ................................................................................................60
3.2.6 Backup Battery Connection ............................................................................................61
3.2.7 Installing/Removing the Optional Service Cards ............................................................63
3.2.8 Types of Connectors ......................................................................................................68
3.2.9 Attaching a Ferrite Core .................................................................................................70
3.2.10 Fastening an Amphenol Connector ................................................................................73
3.2.11 Wall Mounting (KX-TDE200) ..........................................................................................75
3.2.12 Wall Mounting (KX-TDE100) ..........................................................................................77
3.2.13 Floor Standing (KX-TDE200 Only) .................................................................................79
3.2.14 Surge Protector Installation ............................................................................................81
3.3 Information about the Main Processing Card ..............................................................84
3.3.1 IPCMPR Card .................................................................................................................84
3.3.2 DSP16 Card (KX-TDE0110) and DSP64 Card (KX-TDE0111) ......................................87
3.3.3 RMT Card (KX-TDA0196) ..............................................................................................89
3.4 Information about the Virtual Cards ..............................................................................90
3.4.1 Virtual Cards ...................................................................................................................90
3.5 Information about the Physical Trunk Cards ...............................................................91
3.5.1 LCOT4 Card (KX-TDA0183), LCOT8 Card (KX-TDA0180), and LCOT16 Card
(KX-TDA0181) ................................................................................................................91
3.5.2 DID8 Card (KX-TDA0182) ..............................................................................................93
3.5.3 CID/PAY8 Card (KX-TDA0189) ......................................................................................95
3.5.4 CID8 Card (KX-TDA0193) ..............................................................................................96
3.5.5 E&M8 Card (KX-TDA0184) ............................................................................................97
3.5.6 T1 Card (KX-TDA0187) ..................................................................................................99
3.5.7 E1 Card (KX-TDA0188) ................................................................................................102
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3.5.8 BRI4 Card (KX-TDA0284) and BRI8 Card (KX-TDA0288) ...........................................105
3.5.9 PRI30 Card (KX-TDA0290CE/KX-TDA0290CJ) ..........................................................109
3.5.10 PRI23 Card (KX-TDA0290) ..........................................................................................112
3.5.11 IP-GW4E Card (KX-TDA0484) .....................................................................................115
3.5.12 IP-GW16 Card (KX-TDA0490) .....................................................................................117
3.6 Information about the Physical Extension Cards ......................................................119
3.6.1 CSIF4 Card (KX-TDA0143) and CSIF8 Card (KX-TDA0144) ......................................119
3.6.2 DHLC8 Card (KX-TDA0170) ........................................................................................121
3.6.3 DLC8 Card (KX-TDA0171) ...........................................................................................123
3.6.4 DLC16 Card (KX-TDA0172) .........................................................................................125
3.6.5 SLC8 Card (KX-TDA0173) ...........................................................................................127
3.6.6 EXT-CID Card (KX-TDA0168) ......................................................................................129
3.6.7 SLC16 Card (KX-TDA0174), MSLC16 Card (KX-TDA0175), and CSLC16 Card
(KX-TDA0177) ..............................................................................................................130
3.6.8 IP-EXT16 Card (KX-TDA0470) ....................................................................................132
3.7 Information about the Other Physical Cards ..............................................................134
3.7.1 OPB3 Card (KX-TDA0190) ..........................................................................................134
3.7.2 DPH4 Card (KX-TDA0161) ..........................................................................................135
3.7.3 DPH2 Card (KX-TDA0162) ..........................................................................................137
3.7.4 EIO4 Card (KX-TDA0164) ............................................................................................140
3.7.5 ECHO16 Card (KX-TDA0166) ......................................................................................143
3.7.6 MSG4 Card (KX-TDA0191) ..........................................................................................144
3.7.7 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194) ..................................145
3.8 Connection of Extensions ............................................................................................146
3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ........................146
3.8.2 Parallel Connection of the Extensions ..........................................................................148
3.8.3 Digital EXtra Device Port (Digital XDP) Connection .....................................................151
3.8.4 First Party Call Control CTI Connection .......................................................................158
3.9 Connection of DECT Portable Stations .......................................................................159
3.9.1 Overview ......................................................................................................................159
3.9.2 Procedure Overview .....................................................................................................161
3.9.3 Site Planning ................................................................................................................163
3.9.4 Before Site Survey .......................................................................................................167
3.9.5 Site Survey Using the KX-TCA255/KX-TCA256/KX-TCA355/KX-TD7590 ..................173
3.9.6 After Site Survey ..........................................................................................................177
3.9.7 Connecting a Cell Station to the PBX ...........................................................................178
3.9.8 Wall Mounting ...............................................................................................................187
3.10 Connection of 2.4 GHz Portable Stations ...................................................................191
3.10.1 Overview ......................................................................................................................191
3.10.2 Procedure Overview .....................................................................................................193
3.10.3 Site Planning ................................................................................................................195
3.10.4 Before Site Survey .......................................................................................................199
3.10.5 Site Survey ...................................................................................................................203
3.10.6 After Site Survey ..........................................................................................................207
3.10.7 Connecting a Cell Station to the PBX ...........................................................................208
3.10.8 Wall Mounting ...............................................................................................................216
3.11 Connection of DECT 6.0 Portable Stations .................................................................221
3.11.1 Overview ......................................................................................................................221
3.11.2 Procedure Overview .....................................................................................................223
3.11.3 Site Planning ................................................................................................................225
3.11.4 Before Site Survey .......................................................................................................229
3.11.5 Site Survey ...................................................................................................................234
3.11.6 After Site Survey ..........................................................................................................238
3.11.7 Connecting a Cell Station to the PBX ...........................................................................239
3.11.8 Wall Mounting ...............................................................................................................245
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3.12 Connection of Doorphones, Door Openers, External Sensors, and External
Relays .............................................................................................................................248
3.12.1 Connection of Doorphones, Door Openers, External Sensors, and External
Relays ..........................................................................................................................248
3.13 Connection of Peripherals ...........................................................................................251
3.13.1 Connection of Peripherals ............................................................................................251
3.14 LAN Connection ............................................................................................................255
3.14.1 LAN Connection ...........................................................................................................255
3.15 Power Failure Connections ..........................................................................................256
3.15.1 Power Failure Connections ..........................................................................................256
3.16 Starting the PBX ............................................................................................................260
3.16.1 Starting the PBX ...........................................................................................................260
4 Guide for the Maintenance Console ...................................................263
4.1 Overview ........................................................................................................................264
4.1.1 Overview ......................................................................................................................264
4.2 PC Connection ..............................................................................................................265
4.2.1 PC Connection .............................................................................................................265
4.3 Installation of the Maintenance Console ....................................................................268
4.3.1 Installing and Starting the Maintenance Console .........................................................268
5 Troubleshooting ...................................................................................271
5.1 Troubleshooting ............................................................................................................272
5.1.1 Installation ....................................................................................................................272
5.1.2 Connection ...................................................................................................................275
5.1.3 Operation ......................................................................................................................277
5.1.4 Using the Reset Button ................................................................................................280
5.1.5 Troubleshooting by Error Log .......................................................................................281
6 Appendix ...............................................................................................283
6.1 Revision History ............................................................................................................284
6.1.1 PMMPR Software File Version 2.0xxx .........................................................................284
6.1.2 PMMPR Software File Version 2.01xx .........................................................................285
Index............................................................................................................287
18 Installation Manual
Table of Contents

Section 1
System Outline
This section provides general information on the PBX,
including the system capacity and specifications.
Installation Manual 19

1.1 System Highlights
1.1.1 System Highlights
IPCMPR Card Features
The IPCMPR card (the preinstalled Main Processing card) includes the following features and resources:
VoIP Trunks/VoIP Extensions
The IPCMPR card allows the use of IP trunks (H.323/SIP) and IP telephones (IP-PTs, IP softphones, and
SIP Extensions). By connecting a DSP card to the IPCMPR card, these IP trunks and extensions can be
used. It is also possible to increase the number of IP trunks (max. 32) and extensions (max. 128) through
the purchase of activation key codes.
LAN Connection
The IPCMPR card is equipped with a LAN port allowing for the PBX to be connected to a LAN.
Computer Telephony Integration (CTI) Features
Connecting a PC to a DPT, or connecting a CTI Server to this PBX, allows functions of the PC, PBX and
extensions to be integrated. For example, detailed caller information can be taken from a database and
displayed on the PC as a call arrives, or the PC can dial numbers for the extension automatically.
Built-in Simplified Voice Message (SVM) Features
The IPCMPR card comes preinstalled with the SVM feature (2 channels), allowing for simple answering
machine services to be supported.
Internet Protocol (IP) Telephone Features
This PBX supports the following telephone features that use IP:
IP-PT Features
This PBX supports the connection of IP-PTs which function almost identically to normal PTs. However,
they connect to the PBX over a LAN and make and receive calls using IP. In addition, KX-NT300 series
IP-PTs support the following features:
–Self Labelling (KX-NT366 only)
The LCDs featured next to the 12 flexible buttons of the KX-NT366 can be programmed to display
information regarding the setting of the corresponding flexible button. In addition, the flexible buttons
can be organised into 4 "pages" allowing you to assign a total of 4 items to each physical button.
–Optional Modules
•KX-NT307(PSLP1528) Bluetooth® Module:
Allows for a Bluetooth wireless headset to be connected to a KX-NT300 series IP-PT.
•KX-NT303 Add-on 12 Key Module:
Allows for 12 additional flexible buttons to be connected to a KX-NT346 or KX-NT343.
•KX-NT305 Add-on 60 Key Module:
Allows for 60 additional flexible buttons to be connected to a KX-NT346 or KX-NT343.
–High Sound Quality
Calls between KX-NT300 series IP-PTs support G.722 CODEC allowing for high sound quality
conversations.
SIP (Session Initiation Protocol) Extensions
This PBX supports the connection of third party SIP supported IP telephones (hardphones and softphones).
SIP Extensions make and receive calls using IP.
IP Softphones
This PBX supports the connection of Panasonic IP softphones, providing IP-PT operations and features
using software on a PC.
20 Installation Manual
1.1.1 System Highlights