Panasonic WH-0M1101A User manual

Operating Instructions
Hearing Hub
Model No. WH-0M1101A
Thank you for purchasing a Panasonic Hearing Hub. This product is a Bluetooth®device, designed to act as a
medium between Panasonic’s wireless digital hearing instruments and other electronic devices like
Bluetooth®enabled mobile phones and external audio sources. The two main purposes of audio streaming
are phone usage and audio entertainment including digital audio players and TV. The Hearing Hub delivers
crystal-clear sound directly to your hearing instruments wirelessly. Further, the Hearing Hub allows you to
change the volume level and switch memory programs of your hearing instrument wirelessly.
Please be aware that you cannot use your wireless digital hearing instrument and Hearing Hub in the
following cases:
•Outside the United States •While in flight •If you are fitted with a cardiac pacemaker.
For safe and reliable operation, it is important that you read this manual thoroughly and fully understand the
operating procedures before attempting to set up and operate the Hearing Hub. Failure to follow the
operating instructions may result in poor performance of the product or even can result in serious and
sometimes permanent bodily injury.
If you have any questions, consult the dispenser where you purchased your hearing instrument and Hearing Hub.
The Limited Warranty document is enclosed together in the package. Keep it in a secure place. Make sure
that it is properly completed, signed with the authorized dispenser’s name, and filled in with date of original
purchase, name of dispenser and other important information.
TV
VOL
PHONE
CHARGE
MEMO LOCK
PLAY
STOP
REC
MEMORY PAIRING
HEARING
INSTRUMENTS
POWER
ON
OFF
Before Use
Operations
Reference
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Before Use
Wireless connection
For wireless connection between the
Hearing Hub and hearing instrument, be
aware of the following:
pUse 1 (one) for the wireless device
identification of the hearing instrument and
Hearing Hub.
pIf more than one person is using a Panasonic
wireless device sharing the same wireless ID
in the same area, the performance of the
hearing instruments can be affected.
pContact your dispenser to configure the
device identification number for you.
Product Model
R1-W
series WH-R17C,WH-R15C,WH-R13C
To dispensers
A wireless connection between the Hearing Hub
and hearing instrument must be adjusted and
configured by the dispenser on an individual
basis. Inappropriate wireless connection setup
may cause damage to your clients or result in
poor performance of the product.
If you have any questions, contact the
Panasonic Sales Division below.
Panasonic Corporation of North America
Healthcare Group
One Panasonic Way, 1H-6, Secaucus, NJ 07094
Telephone No. 1-888-422-6309
Wireless Device Identification No.:
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Before Use
Table of contents
Before Use
Package contents ........................................5
Safety precautions.......................................6
Care and handling instructions ..................17
Product description ...................................18
General Bluetooth®description..................20
Device description .....................................22
Neckloop antenna .....................................24
Operations
Charging (Charge the battery immediately
after purchase)..........................................26
Proper way to wear or carry
your Hearing Hub......................................28
Turn on/off Hearing Hub...........................30
Put Hearing Hub in key lock mode .............31
Operate your hearing instrument
Monaural/Binaural switch ......................32
Volume adjustment................................33
Memory switch ......................................35
Remaining battery power of the hearing
instrument .............................................36
Hearing instrument reset........................37
Listen to TV audio
Listen to TV audio (Pairing) ....................39
Listen to TV audio (Prerequisite) .............42
Listen to TV audio (Operation)................43
Make and receive calls on mobile phone
Make and receive calls on mobile phone
(Pairing) .................................................45
Make and receive calls on mobile phone
(Prerequisite)..........................................48
Make and receive calls on mobile phone
(Operation) ............................................49
Make and receive calls on landline phone
Make and receive calls on landline phone
(Pairing) .................................................53
Make and receive calls on landline phone
(Prerequisite)..........................................55
Make and receive calls on landline phone
(Operation) ............................................57
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Table of contents (Continued)
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Before Use
Listen to music
Listen to music
(External input terminal) ........................ 61
Voice memo recording
Record audio data
(Voice memo recording) ........................ 64
Listen to recorded audio data ................ 68
Protect audio files .................................. 70
Hearing Hub reset ..................................... 71
LED indicator............................................. 72
Reference
Maintenance............................................. 77
Bluetooth®operation instructions.............. 78
Troubleshooting guide .............................. 80
Specifications............................................ 86
Warranty and customer service ................. 88
Information............................................... 89
FCC compliance ........................................ 91
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Before Use
Package contents
The Panasonic Hearing Hub comes with the following items.
If there are any missing or defective items, please inform your dispenser.
Operating Instructions
Easy Guide
Limited Warranty
Charger cradle
QTY: 1
AC adaptor
QTY: 1
AC cord
QTY: 1
Audio cable (Length 1.0 m)
QTY: 1
Option (sold-separately)
Consult your dispenser.
Audio Transmitter for
hearing instruments
(WH-0M1301A)
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Before Use
Safety precautions
Follow the instructions below to reduce the risk of personal injury or damage to your Hearing Hub.
ƛThe following symbols are used throughout this document, and contain important
differences regarding the probability of serious injury. These definitions are as follows:
ƛThe following symbols specify behavior or actions which are not allowed and an
instruction that must be carried out.
Indicates a potentially hazardous situation that could result
in death or serious injury.
Indicates a possible hazard which if not avoided may result
in minor to moderate injury. It is also used to alert against
unsafe practices that can result in property damage.
Not allowed
Mandatory Attention, consult
ACCOMPANYING DOCUMENT
WARNING
CAUTION
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Before Use
WARNING
This device is equipped with a high-capacity rechargeable lithium-ion
battery.
Do not expose to fire or extreme heat. Do not use or leave in a high
temperature environment.
Failure to follow this warning can result in battery leakage, overheating,
ignition, or explosion.
The charging system consists of an AC cord, AC adaptor and charger
cradle. Use the charger cradle provided specifically designed to charge the
Hearing Hub.
pUse of any other device could result in battery leakage, overheating, ignition, or
explosion.
If the battery is completely drained, it needs to be replaced. Promptly consult your
dispenser.
pDo not attempt to replace the battery yourself. Incorrect replacement can lead to
battery leakage, overheating, ignition or explosion.
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Safety precautions (Continued)
8
Before Use
WARNING
Do not let others use your Hearing Hub.
Inappropriate use of the Hearing Hub could trigger the hearing instrument to emit
loud sounds, which may result in serious damage to the ear.
pDo not let children play with your wireless device and other components.
pKeep them out of reach of children.
Turn off your wireless device on airplanes.
This device is designed in compliance with FCC rules, for use only within the
United States. Its use aboard an airplane is subject to individual airlines rules.
Typically, the airline responsible person (pilot) will announce all electronic
equipment and wireless devices should be turned off during take-off and
landing. As a general rule, it is recommended not to use this device while
aboard the airplane.
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Before Use
WARNING
Do not use your wireless device in the hospital or near medical equipment.
Electromagnetic interference (EMI) emitted by your Hearing Hub can interfere
with the normal operation of medical monitors and other hospital devices.
Medical device malfunction can inadvertently affect the various medical devices
and consequently disrupt operations or cause accidents.
Do not use your wireless device near automatic control equipment systems.
Electromagnetic interference (EMI) emitted by your Hearing Hub can affect the
functionality of automatic control equipment such as automatic doors and fire
alarms. They are vulnerable to other electromagnetic energy.
Medical device malfunction can disrupt operations or cause serious accidents.
Do not use your Hearing Hub while driving.
It introduces a significant form of distraction. Violation of this warning can
cause serious traffic accidents.
pGive full attention to driving and to the road. Be alert of your surroundings even
while walking. If you are too focused on your Hearing Hub in certain situations, like
crossing a train track, a street, walking along a busy street, through a parking lot,
etc., you could actually be putting yourself at great risk.
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Safety precautions (Continued)
10
Before Use
WARNING
Do not use the Hearing Hub if you are fitted with a pacemaker. Your
Hearing Hub may affect pacemaker functioning.
Pacemakers can be susceptible to interference from radio waves.
pTurn off the Hearing Hub if you are around somebody wearing a pacemaker or
while in hospitals, where an active wireless device could interfere with other
equipment and pacemakers.
Turn off your device in places where people are close to each other, such
as in trains.
This is to prevent your device from inadvertently affecting pacemakers and
other medical devices when the device is in close proximity with people
wearing them.
Keep out of reach of children and pets.
A length adjustment mechanism (rubber slider) for a neckloop antenna (P. 24)
may be accidentally removed. It can be swallowed and pose a choking hazard
and possibly cause internal injury. To prevent accidental ingestion, secure your
Hearing Hub in a safe place where it is not accessed by infants, small children,
pets, or others who might accidentally swallow it.
pIf swallowed, seek immediate medical treatment.
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Before Use
WARNING
Do not modify or disassemble your wireless device.
Violation of this warning could cause a fire, personal injury or seriously damage
your Hearing Hub.
pConsult with your dispenser if your Hearing Hub needs to be adjusted or repaired.
pContact your dispenser if you have encountered unexpected behavior of your
Hearing Hub.
Do not touch the AC cord plug with wet hands.
It can result in a shock hazard.
Avoid overloading an electrical circuit.
Do not plug in and run too many appliances on the same circuit at one time and
overload the circuit. The AC cord plug must be connected to an AC 120 V only.
Failure to heed to this warning may result in overheating and/or even a fire.
Do not damage the AC cord or plug.
Do not use a damaged AC cord.
Do not modify, forcibly bend, twist, pull, or heat the AC cord. Do not use the
plug if the blades are loose as it may cause an electric shock or fire.
pDo not place any heavy items on the AC cord. Do not allow the AC cord to be
crimped as it may cause an electric shock or fire. Contact your dispenser for repair.
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Safety precautions (Continued)
12
Before Use
WARNING
Only use the supplied AC cord and AC adaptor.
The use of any other AC cord and AC adaptor can cause a shock hazard or fire.
In the event of an abnormal event or a malfunction such as those listed
below, disconnect the AC cord plug from the outlet or turn off the
Hearing Hub.
It can result in a fire or electric shock.
pA short circuit due to any foreign substance such as water, liquid, metals or other
matters.
pA mechanical impact or dropping the instrument, or any damages to the
instrument.
pUnusual situations such as abnormal odor, emission of smoke or unusual sound.
Insert the AC cord plug into the outlet until it is fully inserted.
pFire or electric shock due to overheating may result if it is not plugged in all the
way.
pDo not use a damaged AC cord plug.
pDo not plug the AC cord plug in a damaged outlet. It can cause a fire.
Clean the AC cord plug periodically.
pIf dust accumulates on the AC cord plug or outlet, it may cause a fire.
Unplug and wipe clean with a dry cloth.
pUnplug the AC cord plug when it is not to be used for an extended period.
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Before Use
WARNING
Do not touch the AC adaptor during a thunderstorm.
Unplug the AC cord and charger cradle during lightning storms to avoid electric
shock or fire.
Do not connect the positive “+” and negative “-” terminals of the charger
cradle with a metal object.
Do not leave the charger cradle in places subject to extremely high
temperatures.
Failure to heed this caution may cause a fire or seriously damage your Hearing Hub.
When connecting your Hearing Hub to other external devices via an audio
cable, be sure to connect only to devices compliant with electric safety
standards.
pNon-safety compliant devices may pose a shock hazard when inter-connected if
their insulation is inadequate.
pDo not use broken or modified devices.
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Safety precautions (Continued)
14
Before Use
WARNING
Handle the neckloop antenna carefully.
When you are hanging the Hearing Hub around your neck, choking and
strangulation can occur when the neckloop antenna accidentally gets caught
on something or get tangled around the neck and cause you to choke.
pDo not twirl, spin, or play with your neckloop antenna to avoid the possibility of
accidentally hitting someone with your neckloop antenna.
Do not insert the connector pin of the neckloop antenna into any
terminals of other devices.
It can cause a shock hazard.
CAUTION
Make sure the volume level is safe and appropriate before use.
Exposure to loud sounds or excessive sound levels can cause damage to your
hearing. Adjust the volume to the most appropriate level.
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Before Use
CAUTION
Keep your wireless device away from excessive moisture and extreme
temperatures.
Do not leave your wireless device inside a vehicle including a trunk or in places
where the temperature may exceed 140 °F (60 °C), such as on a car
dashboard, window sill, or behind a glass that is exposed to direct sunlight or
strong ultraviolet light for extended periods of time. If you park outside during
the summer months, your car will heat up quickly. The temperature inside the
car can reach 140 °F (60 °ヤ). The heat will deteriorate the coating on the outer
surface of the Hearing Hub and materials of the parts and components.
This may damage the product, overheat the battery, or pose a risk to the
vehicle.
Do not let your wireless device come into contact with skin for an
extended period of time.
The prolonged, intense contact between skin and the Hearing Hub can cause
thermal injury or thermal burn.*1
*1 Individuals who have difficulties in any of the following areas tend to burn easily:
blood vessel, blood circulation, diabetes, high blood pressure and haptic sense.
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Safety precautions (Continued)
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Before Use
CAUTION
Do not use your wireless device near any equipment that emits high
frequency radio waves or generates a strong magnetic field.
Your hearing instrument may emit acoustic feedback, which can result in damage to the
ear. Stop using your wireless device or get them out of electromagnetic fields.
Turn off your wireless device while undergoing any kind of electromagnetic treatment
such as X-Rays, Magnetic Resonance Imaging (MRI), Computerized Axial Tomography
(CAT), Electroencephalogram (EEG), Electrocardiogram (ECG), Short-Wave Diathermy,
or other electrical or magnetic treatment.
Inspect your wireless device before each use. Do not use it if damaged.
Rugged projection like sharp edges and rough burrs protruding from the
surface of the Hearing Hub can cause cuts and nicks to the skin.
pWhen cleaning the Hearing Hub, wipe it gently with a soft cloth. Never use organic
solvents such as alcohol, paint thinner, or benzene. Failure to heed this caution
may result in deformation of the hearing instrument or cracking on the surface.
If the safety mechanism of your neckloop antenna is removed, put the
neckloop antenna back together.
Incomplete connection could result in accidents that might hurt yourself and
others by dropping the device or letting the connector pin exposed.
For example, the device might drop on your foot or the connector pin might
scratch someone's body.
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Before Use
Care and handling instructions
For proper care and handling of your Hearing Hub, be sure to read and follow the instructions
below. Preventive maintenance can help extend the life span of the Hearing Hub.
q Do not drop, hit or shake the Hearing Hub. Do not subject it to high impact, vibration, or shock loads. Drops
and impacts can cause scratches, cracks and physical damage.
q Ask the dispenser to perform the wireless configuration setup between your hearing instrument and Hearing Hub.
q After using hair styling products and skin care products, do not touch the Hearing Hub without washing your
hands.
q Avoid high temperatures, moisture, humidity and dust.
q Do not use the Hearing Hub in the shower or swimming.
q Do not touch the Hearing Hub with wet hands.
q Do not leave or store the Hearing Hub in a damp location like bathroom, dusty environment or in direct
sunlight, high temperature or humidity. For example, do not leave it in an unventilated automobile, exposed to
direct sunlight with its all doors and windows shut.
q Do not use the Hearing Hub near any device that emits high frequency radio waves or generates a strong magnetic field.
There is a possibility that the volume adjustment or memory change by the Hearing Hub does not work.
Your hearing instrument may emit acoustic feedback, which can result in damage to the ear.
q Check your pockets to ensure that your Hearing Hub will not accidentally get thrown in the wash before doing
the laundry.
-The Hearing Hub has no special protection against ingress of water.
-Degree of protection against harmful ingress of water is ordinary equipment (IPX0).
q
The Hearing Hub is not suitable for use in the presence of a flammable anesthetic mixture with air or with
oxygen or nitrous oxide.
q The Hearing Hub is designed to comply with United States regulations and is intended for use in the United States.
q After using the Hearing Hub, avoid exposure to direct sunlight, and high humidity and temperature. Keep the
Hearing Hub at room temperature.
CAUTION
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Before Use
Product description
The features, benefits and functions of the Hearing Hub are outlined below.
*1 The Audio Transmitter is an optional accessory sold separately.
Bluetooth®
Bluetooth®
Bluetooth®
TV Audio
Transmitter*1
Audio
device
Hearing
instrument
Operate your hearing
instrument (P. 32)
Listen to TV audio
(P. 39)
Voice memo recording
(P. 64)
Make and
receive calls
on mobile
phone
(P. 45)
Listen to music
(P. 61) Make and receive calls on
landline phone (P. 53)
Mobile phone
Bluetooth®
landline
phone
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Before Use
1. Operate the hearing instrument
pVolume adjustment (P. 33)
pMemory switch (P. 35)
pRemaining battery power of the hearing instrument (P. 36)
2. The Hearing Hub allows you to hear the audio from TV and phones clearly.
2-1. Listen to TV audio (Pairing is required) (P. 39)
2-2. Make calls on your mobile phone (Pairing is required) (P. 45)
2-3. Make calls from your landline (Pairing is required) (P. 53)
2-4. Listen to music (External input terminal) (P. 61)
3. Record and save audio data with voice memo recording (P. 64)
The Hearing Hub allows you to record your voice or someone's voice through its microphone.
Audio from TV or external devices and conversation on mobile or landline phones can be
recorded.
Priority mode
An operation mode switch is performed in the order indicated below.
1. Make calls from your landline or mobile phone
2. Listen to music
3. Listen to TV audio
If you get a call on a mobile phone while watching TV, the Incoming calls is automatically
switched to the mobile phone mode.
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Before Use
General Bluetooth®description
Bluetooth®is a short range wireless radio technology that allows electronic devices to
communicate with each other. It eliminates the need for the cables that connect devices
together.
You need a Bluetooth®enabled device.
To use your Bluetooth®mobile phone and landline phone through the Hearing Hub, they need
to have either Bluetooth®profile:
pHands-Free Profile
pHeadset Profile
If your phone has both the profiles, select “Hands-Free Profile”.
Bluetooth®pairing process
Pairing is a special process used when two devices connect for the first time. The pairing process
is used to generate a link key that is used for authentication purposes during subsequent
Bluetooth®connections between the two devices. Normally, once a Bluetooth®accessory has
been paired with the device, it can be used with the device, without the need for re-pairing,
assuming the appropriate profile exists for the required service. However, some devices may
require pairing process each time they are used. Refer to the manual that came with your
Bluetooth®device for further details.
The battery power drain does not affect information on the established connection. In other
words, pairing is remembered and preserved regardless of the remaining power.
The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by Panasonic Corporation is under license. Other trademarks and trade names are those
of their respective owners.
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