Panasonic KX-TDA100D Specification sheet

Model No. KX-TDA100D
Hybrid IP-PBX
Feature Guide
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA100D: PDMPR Software File Version 5.1000 or later

Introduction
About this Feature Guide
This Feature Guide is designed to serve as an overall feature reference for the Panasonic Hybrid IP-PBX.
It explains what this PBX can do, and how to obtain the most out of its many features and facilities.
This manual contains the following sections:
Section 1, Call Handling Features
Provides details about the call handling features.
Section 2, System Configuration and Administration Features
Provides details about the system configuration and administration features.
Section 3, Appendix
Provides tables listing capacity of system resources, exclusive features for each PBX model, tone and ring
tone tables, and the revision history of this Feature Guide.
Index
Provides feature titles and important words to help you access the required information easily.
References Found in the Feature Guide
Installation Manual References
The required installation instruction titles described in the Installation Manual are noted for your reference.
PT Programming Manual References
The PT Programming titles described in the PT Programming Manual are noted for your reference.
Feature Guide References
The related feature titles described in this Feature Guide are noted for your reference.
User Manual References
The operation required to implement the feature described in the User Manual is noted for your reference.
Abbreviations
There are many abbreviations used in this manual (e.g., "PT", for proprietary telephone). Please refer to the
list in the next section for the meaning of each abbreviation.
About the other manuals
Along with this Feature Guide, the following manuals are available to help you install, and use this PBX:
Installation Manual
Provides instructions for installing the hardware and maintenance of the PBX.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
User Manual
Provides operating instructions for end users using PTs, SLTs, PSs, or DSS Consoles.
2 Feature Guide
Introduction

Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING This notice means that misuse could result in death or serious injury.
CAUTION This notice means that misuse could result in injury or damage to
property.
The KX-TDA100DCE is designed to interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
• ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential
requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE)
Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Trademarks
•Microsoft and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
•The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
Panasonic Corporation is under licence.
•All other trademarks identified herein are the property of their respective owners.
Note
•The contents of this manual apply to PBXs with a certain software version, as indicated on the cover
of this manual. To confirm the software version of your PBX, refer to the FAQ in the On-line Help of
the Maintenance Console, or [190] Main Processing (MPR) Software Version Reference in the PT
Programming Manual.
•Some optional hardware, software, and features are not available in some countries/areas. Please
consult your certified Panasonic dealer for more information.
•Product specifications are subject to change without notice. In some cases, additional information,
including updates to this and other manuals, is included in the Maintenance Console’s Information
before programming. Install the latest version of Maintenance Console to view this information.
Feature Guide 3
Introduction

•Throughout this manual, PT displays and other displays are shown in English. Other languages may
be available, depending on the country or area.
•In this manual, model number suffixes (e.g., KX-TDA100DCE) are omitted unless necessary.
•All system programming can be performed through PC programming (® 2.3.1 PC Programming).
However, only a subset can be performed through PT programming (® 2.3.2 PT Programming).
In Section 1 Call Handling Features and Section 2 System Configuration and Administration Features,
programming references that include a three-digit number, such as [001] System Speed Dialling
Number , indicate that system programming can be performed through PT programming.
For further details, please refer to the On-line Help of the Maintenance Console and PT Programming
Manual.
4 Feature Guide
Introduction

List of Abbreviations
A
AA
Automated Attendant
ACD
Automatic Call Distribution
ANI
Automatic Number Identification
AOC
Advice of Charge
ARS
Automatic Route Selection
B
BGM
Background Music
BRI
Basic Rate Interface
C
CCBS
Completion of Calls to Busy Subscriber
CF
Call Forwarding—by ISDN
CLI
Calling Line Identification
CLIP
Calling Line Identification Presentation
CLIR
Calling Line Identification Restriction
CNIP
Calling Name Identification Presentation
CNIR
Calling Name Identification Restriction
COLP
Connected Line Identification Presentation
COLR
Connected Line Identification Restriction
CONP
Connected Name Identification Presentation
CONR
Connected Name Identification Restriction
COS
Class of Service
CPC
Calling Party Control
CS
Cell Station
CT
Call Transfer—by ISDN
CTI
Computer Telephony Integration
D
DDI
Direct Dialling In
DID
Direct Inward Dialling
DIL
Direct In Line
DISA
Direct Inward System Access
DND
Do Not Disturb
DPT
Digital Proprietary Telephone
DSS
Direct Station Selection
DTMF
Dual Tone Multi-Frequency
E
EFA
External Feature Access
F
FWD
Call Forwarding
G
G-CO
Group-CO
Feature Guide 5
List of Abbreviations

I
ICD
Incoming Call Distribution
IP-PT
IP Proprietary Telephone
IRNA
Intercept Routing—No Answer
ISDN
Integrated Services Digital Network
L
L-CO
Loop-CO
LCS
Live Call Screening
LED
Light Emitting Diode
M
MCID
Malicious Call Identification
MSN
Multiple Subscriber Number
N
NDSS
Network Direct Station Selection
O
OGM
Outgoing Message
OHCA
Off-hook Call Announcement
OPX
Off Premise Extension
P
PDN
Primary Directory Number
PIN
Personal Identification Number
P-MP
Point-to-multipoint
P-P
Point-to-Point
PRI
Primary Rate Interface
PS
Portable Station
PT
Proprietary Telephone
S
S-CO
Single-CO
SDN
Secondary Directory Number
SIP
Session Initiation Protocol
SLT
Single Line Telephone
SMDR
Station Message Detail Recording
SVM
Built-in Simplified Voice Message
T
TAFAS
Trunk Answer from Any Station
TEI
Terminal Endpoint Identifier
TRG
Trunk Group
TRS/Barring
Toll Restriction/Call Barring
U
UCD
Uniform Call Distribution
V
VM
Voice Mail
VoIP
Voice over Internet Protocol
VPN
Virtual Private Network
6 Feature Guide
List of Abbreviations

VPS
Voice Processing System
X
XDP
EXtra Device Port
Feature Guide 7
List of Abbreviations

Table of Contents
1 Call Handling Features ..........................................................................13
1.1 Incoming Call Features ...................................................................................................14
1.1.1 Incoming Trunk Call Features ........................................................................................14
1.1.1.1 Incoming Trunk Call Features—SUMMARY ...............................................................14
1.1.1.2 Direct In Line (DIL) ......................................................................................................17
1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ....................................................19
1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ...................................................22
1.1.1.5 Calling Line Identification (CLI) Distribution .................................................................25
1.1.1.6 Intercept Routing .........................................................................................................27
1.1.1.7 Intercept Routing—No Destination ..............................................................................30
1.1.2 Internal Call Features .....................................................................................................31
1.1.2.1 Internal Call Features—SUMMARY ............................................................................31
1.1.2.2 Internal Call Block ........................................................................................................32
1.1.3 Incoming Call Indication Features ..................................................................................34
1.1.3.1 Incoming Call Indication Features—SUMMARY .........................................................34
1.1.3.2 Ring Tone Pattern Selection ........................................................................................35
1.1.3.3 Call Waiting .................................................................................................................37
1.2 Receiving Group Features .............................................................................................39
1.2.1 Idle Extension Hunting ...................................................................................................39
1.2.2 Incoming Call Distribution Group Features ....................................................................41
1.2.2.1 Incoming Call Distribution Group Features—SUMMARY ............................................41
1.2.2.2 Group Call Distribution ................................................................................................45
1.2.2.3 Outside Destinations in Incoming Call Distribution Group ...........................................48
1.2.2.4 Queuing Feature ..........................................................................................................50
1.2.2.5 VIP Call ........................................................................................................................53
1.2.2.6 Overflow Feature .........................................................................................................54
1.2.2.7 Log-in/Log-out .............................................................................................................56
1.2.2.8 Supervisory Feature ....................................................................................................59
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features ..............................................61
1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) ...............................................................61
1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY ......................................61
1.3.1.2 Call Forwarding (FWD) ................................................................................................62
1.3.1.3 Do Not Disturb (DND) ..................................................................................................66
1.3.1.4 FWD/DND Button, Group FWD Button ........................................................................67
1.4 Answering Features ........................................................................................................69
1.4.1 Answering Features .......................................................................................................69
1.4.1.1 Answering Features—SUMMARY ...............................................................................69
1.4.1.2 Line Preference—Incoming .........................................................................................70
1.4.1.3 Call Pickup ...................................................................................................................71
1.4.1.4 Hands-free Answerback ..............................................................................................73
1.5 Making Call Features ......................................................................................................74
1.5.1 Predialling .......................................................................................................................74
1.5.2 Automatic Extension Release ........................................................................................75
1.5.3 Intercom Call ..................................................................................................................76
1.5.4 Trunk Call Features ........................................................................................................78
1.5.4.1 Trunk Call Features—SUMMARY ...............................................................................78
1.5.4.2 Emergency Call ...........................................................................................................79
1.5.4.3 Account Code Entry .....................................................................................................80
1.5.4.4 Dial Type Selection ......................................................................................................81
1.5.4.5 Reverse Circuit ............................................................................................................82
1.5.4.6 Trunk Busy Out ............................................................................................................83
1.5.4.7 Pause Insertion ............................................................................................................84
8 Feature Guide
Table of Contents

1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host
PBX) ............................................................................................................................85
1.5.4.9 Special Carrier Access Code .......................................................................................87
1.5.5 Seizing a Line Features ..................................................................................................88
1.5.5.1 Seizing a Line Features—SUMMARY .........................................................................88
1.5.5.2 Line Preference—Outgoing .........................................................................................89
1.5.5.3 Trunk Access ...............................................................................................................90
1.6 Memory Dialling Features ..............................................................................................92
1.6.1 Memory Dialling Features ..............................................................................................92
1.6.1.1 Memory Dialling Features—SUMMARY ......................................................................92
1.6.1.2 One-touch Dialling .......................................................................................................94
1.6.1.3 KX-T7710 One-touch Dialling ......................................................................................95
1.6.1.4 Last Number Redial .....................................................................................................96
1.6.1.5 Speed Dialling—Personal/System ...............................................................................97
1.6.1.6 Quick Dialling ...............................................................................................................99
1.6.1.7 Hot Line .....................................................................................................................100
1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN)
Features .........................................................................................................................101
1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN)
Extension ......................................................................................................................101
1.8 Busy Line/Busy Party Features ...................................................................................106
1.8.1 Automatic Callback Busy (Camp-on) ...........................................................................106
1.8.2 Executive Busy Override ..............................................................................................107
1.8.3 Call Monitor ..................................................................................................................108
1.8.4 Second Call Notification to Busy Extension .................................................................109
1.8.4.1 Second Call Notification to Busy Extension—SUMMARY .........................................109
1.8.4.2 Call Waiting Tone ......................................................................................................111
1.8.4.3 Off-hook Call Announcement (OHCA) .......................................................................112
1.8.4.4 Whisper OHCA ..........................................................................................................113
1.9 Toll Restriction (TRS)/Call Barring (Barring) Features ..............................................114
1.9.1 Toll Restriction (TRS)/Call Barring (Barring) ................................................................114
1.9.2 Budget Management ....................................................................................................121
1.9.3 Extension Dial Lock ......................................................................................................122
1.9.4 Dial Tone Transfer ........................................................................................................123
1.9.5 Walking COS ................................................................................................................124
1.9.6 Verification Code Entry .................................................................................................125
1.10 Automatic Route Selection (ARS) Features ...............................................................127
1.10.1 Automatic Route Selection (ARS) ................................................................................127
1.11 Conversation Features .................................................................................................132
1.11.1 Hands-free Operation ...................................................................................................132
1.11.2 Off-hook Monitor ...........................................................................................................133
1.11.3 Mute .............................................................................................................................134
1.11.4 Headset Operation .......................................................................................................135
1.11.5 Data Line Security ........................................................................................................136
1.11.6 Flash/Recall/Terminate ................................................................................................137
1.11.7 External Feature Access (EFA) ....................................................................................138
1.11.8 Trunk Call Limitation .....................................................................................................139
1.11.9 Parallelled Telephone ...................................................................................................141
1.11.10 Calling Party Control (CPC) Signal Detection ..............................................................143
1.12 Transferring Features ...................................................................................................144
1.12.1 Call Transfer .................................................................................................................144
1.13 Holding Features ...........................................................................................................148
1.13.1 Call Hold .......................................................................................................................148
1.13.2 Call Park .......................................................................................................................150
1.13.3 Call Splitting .................................................................................................................151
Feature Guide 9
Table of Contents

1.13.4 Music on Hold ...............................................................................................................152
1.14 Conference Features ....................................................................................................154
1.14.1 Conference Features ....................................................................................................154
1.14.1.1 Conference Features—SUMMARY ...........................................................................154
1.14.1.2 Conference ................................................................................................................155
1.14.1.3 Privacy Release .........................................................................................................156
1.15 Paging Features ............................................................................................................157
1.15.1 Paging ..........................................................................................................................157
1.16 Broadcasting Features .................................................................................................159
1.16.1 Broadcasting ................................................................................................................159
1.17 Optional Device Features .............................................................................................161
1.17.1 Doorphone Call ............................................................................................................161
1.17.2 Door Open ....................................................................................................................162
1.17.3 Trunk Answer From Any Station (TAFAS) ...................................................................163
1.17.4 Background Music (BGM) ............................................................................................164
1.17.5 Outgoing Message (OGM) ...........................................................................................165
1.17.6 Direct Inward System Access (DISA) ...........................................................................168
1.17.7 Automatic Fax Transfer ................................................................................................176
1.17.8 Built-in Simplified Voice Message (SVM) .....................................................................178
1.17.9 External Sensor ............................................................................................................184
1.17.10 External Relay Control .................................................................................................186
1.18 Caller ID Features ..........................................................................................................187
1.18.1 Caller ID .......................................................................................................................187
1.18.2 Incoming Call Log .........................................................................................................191
1.19 Message Features .........................................................................................................193
1.19.1 Message Waiting ..........................................................................................................193
1.19.2 Absent Message ...........................................................................................................196
1.20 Proprietary Telephone (PT) Features ..........................................................................197
1.20.1 Fixed Buttons ...............................................................................................................197
1.20.2 Flexible Buttons ............................................................................................................199
1.20.3 LED Indication ..............................................................................................................202
1.20.4 Display Information .......................................................................................................205
1.21 Integrated Services Digital Network (ISDN) Service Features ..................................207
1.21.1 Integrated Services Digital Network (ISDN) .................................................................207
1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY ........................................207
1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/COLP) .............................211
1.21.1.3 Advice of Charge (AOC) ............................................................................................213
1.21.1.4 Call Forwarding (CF)—by ISDN (P-MP) ....................................................................214
1.21.1.5 Call Forwarding (CF)—by ISDN (P-P) .......................................................................216
1.21.1.6 Call Hold (HOLD)—by ISDN ......................................................................................218
1.21.1.7 Call Transfer (CT)—by ISDN .....................................................................................219
1.21.1.8 Three-party Conference (3PTY)—by ISDN ...............................................................220
1.21.1.9 Malicious Call Identification (MCID) ...........................................................................221
1.21.1.10 Completion of Calls to Busy Subscriber (CCBS) .......................................................222
1.21.1.11 ISDN Extension .........................................................................................................223
1.21.1.12 ISDN Service Access by Keypad Protocol ................................................................225
1.22 E1 Line Service Features ..............................................................................................226
1.22.1 E1 Line Service ............................................................................................................226
1.23 T1 Line Service Features ..............................................................................................228
1.23.1 T1 Line Service ............................................................................................................228
1.24 Voice Mail Features .......................................................................................................230
1.24.1 Voice Mail (VM) Group .................................................................................................230
1.24.2 Voice Mail DTMF Integration ........................................................................................233
1.24.3 Voice Mail DPT (Digital) Integration .............................................................................239
1.25 Portable Station (PS) Features ....................................................................................244
10 Feature Guide
Table of Contents

1.25.1 Portable Station (PS) Connection ................................................................................244
1.25.2 PS Ring Group .............................................................................................................246
1.25.3 PS Directory .................................................................................................................249
1.25.4 PS Feature Buttons ......................................................................................................250
1.25.5 Wireless XDP Parallel Mode ........................................................................................251
1.25.6 Virtual PS .....................................................................................................................253
1.26 Administrative Information Features ..........................................................................255
1.26.1 Station Message Detail Recording (SMDR) .................................................................255
1.26.2 Printing Message ..........................................................................................................262
1.26.3 Call Charge Services ....................................................................................................263
1.27 Hospitality Features ......................................................................................................266
1.27.1 Hospitality Features—SUMMARY ................................................................................266
1.27.2 Room Status Control ....................................................................................................267
1.27.3 Call Billing for Guest Room ..........................................................................................269
1.28 Extension Controlling Features ...................................................................................271
1.28.1 Extension Personal Identification Number (PIN) ..........................................................271
1.28.2 Extension Feature Clear ...............................................................................................272
1.28.3 Walking Extension ........................................................................................................273
1.28.4 Timed Reminder ...........................................................................................................274
1.29 Audible Tone Features .................................................................................................275
1.29.1 Dial Tone ......................................................................................................................275
1.29.2 Confirmation Tone ........................................................................................................277
1.30 Networking Features .....................................................................................................278
1.30.1 TIE Line Service ...........................................................................................................278
1.30.2 Voice over Internet Protocol (VoIP) Network ................................................................298
1.30.3 Virtual Private Network (VPN) ......................................................................................301
1.30.4 QSIG Standard Features ..............................................................................................303
1.30.4.1 QSIG Standard Features—SUMMARY .....................................................................303
1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected
Name Identification Presentation (CNIP/CONP)—by QSIG ......................................305
1.30.4.3 Call Forwarding (CF)—by QSIG ................................................................................307
1.30.4.4 Call Transfer (CT)—by QSIG ....................................................................................308
1.30.4.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG .....................................309
1.30.5 QSIG Enhanced Features ............................................................................................310
1.30.5.1 Network Direct Station Selection (NDSS) ..................................................................310
1.30.5.2 Centralised Voice Mail ...............................................................................................315
1.30.6 Network ICD Group ......................................................................................................319
1.30.6.1 PS Roaming by Network ICD Group .........................................................................320
1.31 IP Proprietary Telephone (IP-PT) Features .................................................................322
1.31.1 IP Proprietary Telephone (IP-PT) .................................................................................322
1.32 Computer Telephony Integration (CTI) Features .......................................................324
1.32.1 Computer Telephony Integration (CTI) .........................................................................324
1.32.2 PC Phone/PC Console .................................................................................................326
1.33 Cellular Phone Features ...............................................................................................327
1.33.1 Cellular Phone Features—SUMMARY .........................................................................327
2 System Configuration and Administration Features ........................329
2.1 System Configuration—Hardware ...............................................................................330
2.1.1 Extension Port Configuration ........................................................................................330
2.2 System Configuration—Software ................................................................................331
2.2.1 Class of Service (COS) ................................................................................................331
2.2.2 Group ...........................................................................................................................333
2.2.3 Tenant Service .............................................................................................................336
2.2.4 Time Service ................................................................................................................339
2.2.5 Operator Features ........................................................................................................343
Feature Guide 11
Table of Contents

2.2.6 Manager Features ........................................................................................................344
2.3 System Data Control .....................................................................................................346
2.3.1 PC Programming ..........................................................................................................346
2.3.2 PT Programming ..........................................................................................................348
2.3.3 Password Security ........................................................................................................349
2.3.4 Quick Setup ..................................................................................................................351
2.3.5 Automatic Setup ...........................................................................................................352
2.3.6 Flexible Numbering/Fixed Numbering ..........................................................................353
2.3.7 Floating Extension ........................................................................................................359
2.3.8 Software Upgrading ......................................................................................................361
2.4 Fault Recovery/Diagnostics .........................................................................................362
2.4.1 Power Failure Transfer .................................................................................................362
2.4.2 Power Failure Restart ...................................................................................................363
2.4.3 Local Alarm Information ...............................................................................................364
3 Appendix ...............................................................................................365
3.1 Capacity of System Resources ....................................................................................366
3.2 Tones/Ring Tones .........................................................................................................371
3.2.1 Tones/Ring Tones ........................................................................................................371
Index............................................................................................................373
12 Feature Guide
Table of Contents

Section 1
Call Handling Features
Feature Guide 13

1.1 Incoming Call Features
1.1.1 Incoming Trunk Call Features
1.1.1.1 Incoming Trunk Call Features—SUMMARY
Description
Incoming calls via a trunk (public line) are distributed to their destinations according to one of several distribution
methods.
1. Available Networking Type for Each Optional Trunk Card Type
Each trunk port of an optional trunk card can be assigned a networking type: Public, Private, or VPN (Virtual
Private Network).
Trunk Card
Type Channel Type
Networking Type
Public (DIL/DID/
DDI/MSN) Private (TIE)*1 Virtual Private Network (VPN)*2
LCOT/CLCOT — ü*
DID — ü*
T1 LCOT ü*
GCOT ü*
DID ü*
TIE (E & M) üü*
OPX (EXTN.)
E1 DR2 ü*ü
E & M-C üü*
E & M-P üü*
E & M — üü*
BRI/PRI CO ü*ü
Extension
QSIG-Master ü*
QSIG-Slave ü*
IP-GW — ü*
ü*: Enable (default); ü: Enable
*1 ® 1.30.1 TIE Line Service
*2 ® 1.30.3 Virtual Private Network (VPN)
2. Distribution Method
One of the following methods can be assigned to each trunk port:
14 Feature Guide
1.1.1 Incoming Trunk Call Features

Method Description & Reference
Direct In Line (DIL) Directs a call to a preprogrammed single destination (e.g., the
operator).
® 1.1.1.2 Direct In Line (DIL)
Direct Inward Dialling (DID) Directs a call with a DID number from a DID line to a preprogrammed
destination.
DID is also known as Direct Dialling In (DDI).
® 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI)
Multiple Subscriber
Number (MSN) Ringing
Service
Directs a call with an MSN from an ISDN line to a preprogrammed
destination.
® 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service
3. Destination Change with the Caller’s Identification Number
The Calling Line Identification (CLI) Distribution feature works in conjunction with the DIL/DID/DDI/MSN
features.
Feature Description & Reference
Calling Line Identification
(CLI) Distribution
Directs a call to a CLI destination if the caller’s identification number
has been assigned in the Caller ID Table.
® 1.1.1.5 Calling Line Identification (CLI) Distribution
4. Available Distribution Feature for Each Optional Trunk Card Type
Trunk Card
Type Channel Type
Feature
DIL DID/DDI MSN
LCOT/CLCOT — ü*
DID — üü*
T1 LCOT ü*
GCOT ü*
DID üü*
TIE (E & M) ü*ü
E1 DR2 üü*
E & M-C ü*ü
E & M-P ü*ü
E & M — ü*
BRI CO üü*ü
PRI CO üü*
ü*: Enable (default); ü: Enable
Feature Guide 15
1.1.1 Incoming Trunk Call Features

5. Available Destinations
Destination Availability
Wired Extension (PT/SLT/ISDN Extension/T1-OPX) ü
PS ü
Incoming Call Distribution Group ü
PS Ring Group ü
Floating Extension no. for SVM ü
VM Group (DTMF/DPT) ü
External Pager (TAFAS) ü
DISA ü
Analogue/ISDN Remote Maintenance ü
Idle Line Access no. + Phone no.
Trunk Group Access no. + Trunk Group no. + Phone no.
Other PBX Extension (TIE with no PBX Code) ü
Other PBX Extension (TIE with PBX Code)
6. Intercept Routing
After setting distribution, it may also be necessary to set the following features.
Feature Description & Reference
Intercept Routing No Answer (IRNA) If a called party does not answer a call within a
preprogrammed time period (Intercept time), it is
redirected to the preprogrammed destination.
® 1.1.1.6 Intercept Routing
Busy/DND If a called party is busy or in DND mode, the call is
redirected to the preprogrammed destination.
® 1.1.1.6 Intercept Routing
No Destination If a destination is not assigned, the call is redirected to
the operator.
® 1.1.1.7 Intercept Routing—No Destination
16 Feature Guide
1.1.1 Incoming Trunk Call Features

1.1.1.2 Direct In Line (DIL)
Description
Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a
destination for each time mode (day/lunch/break/night).
[Method Flowchart]
A trunk call is received.
CLI works.
Yes
Yes
No
Does the call have its CLI*
information and is CLI mode enabled
for the trunk and the time mode?
No
Is the CLI destination
assigned?
The call is routed to the
DIL destination.
The call is routed to the
CLI destination.
The call is routed to the
operator (Intercept Routing
—No Destination).
Yes
Is the DIL destination of
the time mode assigned?
No
*: Calling Line Identification (CLI) Distribution:
If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID
Table, the call will not be routed to the DIL destination, but routed to the CLI destination.
[Programming Example of DIL Table]
The table can be programmed for each trunk.
Trunk No.
CLI Destination*1
Day Lunch ... Day Lunch ...
01 Enable Disable ... 101 100 ...
02 Enable Disable ... 102 100 ...
: : : : : : :
*1 ® [450] DIL 1:1 Destination
Feature Guide 17
1.1.1 Incoming Trunk Call Features

Note
Tenant number and VM trunk group number can also be assigned in the DIL table. Tenant number is used
to determine the time mode (day/lunch/break/night) for the corresponding trunk. VM trunk group number
is used in Voice Mail DPT (Digital) Integration.
Explanation:
If a trunk call is received from trunk 01;
In Day mode: CLI is enabled. Route to CLI destination.
In Lunch mode: CLI is disabled. Route to DIL destination, extension 100.
PT Programming Manual References
[421] BRI DIL/DDI/MSN Selection
[450] DIL 1:1 Destination
Feature Guide References
1.1.1.5 Calling Line Identification (CLI) Distribution
2.2.3 Tenant Service
2.2.4 Time Service
3.1 Capacity of System Resources
18 Feature Guide
1.1.1 Incoming Trunk Call Features

1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI)
Description
Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each
DID/DDI number has a destination for each time mode (day/lunch/break/night).
Incoming calls with DID/DDI numbers that match extension numbers at this PBX will be sent to the
corresponding extension. Incoming calls with DID/DDI numbers that match extensions at other PBXs or trunk
access numbers will be sent to the corresponding TIE line or trunk.
[Method Flowchart]
CLI works.
Yes
Yes
No
Does the call have its CLI*
information and is CLI mode
enabled for the time mode?
No
Is the CLI destination assigned?
The call is routed to the
DID/DDI destination.
The call is routed to the
CLI destination.
No
Yes
Is the DID/DDI number found in
the DID/DDI table?
Yes
Is the DID/DDI destination
for the time mode assigned?
No
*: Calling Line Identification (CLI) Distribution:
If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID
Table, the call will not be routed to the DID/DDI destination, but routed to the CLI destination.
The call is routed to the
operator (Intercept
Routing—No Destination).
A trunk call is received.
Does the DID/DDI
number match an
extension number?
Yes
The call is routed
to the extension.
Does the DID/DDI
number match an extension
number at another PBX or
Trunk Access no.?
Yes
The call is routed
to the TIE line or
trunk.
No
No
[Programming Example of DID/DDI Table]
DDI can be programmed as DID.
Feature Guide 19
1.1.1 Incoming Trunk Call Features

Location No.*1 Name*2
CLI Destination*3
Day Lunch ... Day Lunch ...
0001 123-4567 John
White
Enable Disable ... 105 100 ...
0002 123-2468 Tom
Smith
Enable Disable ... 102 100 ...
0003 123-456 A
company
Enable Disable ... 101 101 ...
: : : : : : : : :
*1 ® [451] DID Number
*2 ® [452] DID Name
*3 ® [453] DID Destination
Note
Tenant number and VM trunk group number can also be assigned in the DID/DDI table. Tenant number is
used to determine the time mode (day/lunch/break/night) for the corresponding DID/DDI number. VM trunk
group number is used in Voice Mail DPT (Digital) Integration (® 1.24.3 Voice Mail DPT (Digital)
Integration).
Explanation:
If the DID/DDI number is "123-4567":
1. Checks the number in the table.
® Matches the number in location 0001.
2. Checks the time mode.
In Day mode: CLI is enabled. Route to CLI destination.
In Lunch mode: CLI is disabled. Route to DID/DDI destination, extension 100.
Conditions
•To use this feature, DID/DDI service must be assigned as the distribution method for a trunk port.
•DID/DDI Number Modification
It is possible to modify a received DID/DDI number, which may be convenient when programming the DID/
DDI table. The modification method (removed number of digits/added number) can be programmed on a
trunk port basis.
[Modification Example]
Removed number of digits: 6
Added number: 10
Received DID/DDI number: 87654321
Modified DID/DDI number: 876543 21 = 1021
1) Remove the
first 6 digits.
2) Add "10".
•Inter-digit Time
When the Inter-digit time expires, the PBX stops receiving the DID/DDI number and starts to check the
DID/DDI table. (Refer to the [Programming Example of DID/DDI Table] above).
Even if the Inter-digit time does not expire, the PBX stops receiving the DID/DDI number when the received
number is found in the DID/DDI table. The PBX then routes the call to the corresponding destination. If the
20 Feature Guide
1.1.1 Incoming Trunk Call Features