Panasonic KX-TSC11MXB User manual

© 2004 Panasonic Communications Co., Ltd. All
rights reserved. Unauthorized copying and
distribution is a violation of law.
KX-TSC11MXB
KX-TSC11MXW
Integrated Telephone System
Black Version
White Version
(for Asia, Middle Near East and Other Areas)
Telephone Equipment
ORDER NO. KM40410538C3

1 ABOUT LEAD FREE SOLDER (PbF: Pb free) 3
1.1. Suggested PbF Solder 3
1.2. How to recognize that Pb Free solder is used 4
2 FOR SERVICE TECHNICIANS 5
3 CAUTION 5
4 BATTERY 6
4.1. Installing the Batteries 6
4.2. Battery Replacement 6
5 LOCATION OF CONTROLS 7
6 DISPLAY 8
7 SETTINGS 9
7.1. Connecting the Handset/Telephone Line Cord 9
7.2. Dialing Mode 10
7.3. Dial Lock 11
7.4. How to Release the Establishment of Password 12
7.5. Call Restriction 13
8 OPERATIONS 14
8.1. Making Calls 14
8.2. Answering Calls 14
8.3. For Call Waiting Service Users 15
8.4. FLASH Button 15
8.5. Voice Mail Service 16
8.6. Phone Book 16
9 TROUBLESHOOTING 23
10 DISASSEMBLY INSTRUCTIONS 25
11 TROUBLESHOOTING GUIDE 26
11.1. Service Hints 26
11.2. Pulse Dialing Problems 26
11.3. Tone Dialing Problems (handset) 26
11.4. No Ringing Sound When Ring Signal is Input 27
12 TEST MODE 28
13 BLOCK DIAGRAM 29
14 CIRCUIT OPERATION 30
14.1. Bell Detector Circuit 30
14.2. Line Interface 30
14.3. MODULE BLOCK DIAGRAM 30
14.4. Caller ID Detect Circuit 32
15 BLOCK DIAGRAM 33
15.1. IC502 33
15.2. CPU DATA (IC502) 34
15.3. RINGER IC (IC2) 35
15.4. EEPROM (IC802) 35
16 HOW TO REPLACE FLAT PACKAGE IC 36
16.1. Preparation 36
16.2. Procedure 36
16.3. Modification Procedure of Bridge 36
17 TERMINAL GUIDE OF THE ICs, TRANSISTORS AND DIODES
37
18 CABINET AND ELECTRICAL PARTS 38
19 ACCESSORIES AND PACKING MATERIALS 39
20 REPLACEMENT PARTS LIST 40
20.1. Base Unit 40
20.2. Accessories and Packing Materials 42
21 FOR SCHEMATIC DIAGRAM 43
22 SCHEMATIC DIAGRAM 44
22.1. Memo 46
23 CIRCUIT BOARD 47
23.1. Component View 47
23.2. Flow Solder Side View 48
Note:
Because CONTENTS 4 to 9 are the extracts from the Operating Instructions of this model, they are subject to change without
notice. Please refer to the original Operating Instructions for further information.
CONTENTS
Page Page
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KX-TSC11MXB / KX-TSC11MXW

1 ABOUT LEAD FREE SOLDER (PbF: Pb free)
Note:
In the information below, Pb, the symbol for lead in the periodic table of elements, will refer to standard solder or solder that
contains lead.
We will use PbF solder when discussing the lead free solder used in our manufacturing process which is made from Tin (Sn),
Silver (Ag), and Copper (Cu).
This model, and others like it, manufactured using lead free solder will have PbF stamped on the PCB. For service and repair
work we suggest using the same type of solder although, with some precautions, standard Pb solder can also be used.
Caution
• • •
• PbF solder has a melting point that is 50°F ~70°F (30°C ~ 40°C) higher than Pb solder. Please use a soldering iron with
temperature control and adjust it to 700°F ± 20°F (370°C ± 10°C). In case of using high temperature soldering iron, please
be careful not to heat too long.
• • •
• PbF solder will tend to splash if it is heated much higher than its melting point, approximately 1100°F (600°C).
• • •
• If you must use Pb solder on a PCB manufactured using PbF solder, remove as much of the original PbF solder as possible
and be sure that any remaining is melted prior to applying the Pb solder.
• • •
• When applying PbF solder to double layered boards, please check the component side for excess which may flow onto the
opposite side (See the figure below).
1.1. Suggested PbF Solder
There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper
(Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu) or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the
manufacturer’s specific instructions for the melting points of their products and any precautions for using their product with other
materials.
The following lead free (PbF) solder wire sizes are recommended for service of this product: 0.3mm, 0.6mm and 1.0mm.
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1.2. How to recognize that Pb Free solder is used
Marked
J005
J003
J101
JJ401
RED BLACK GREEN
D103 D303
D301
J015
J012
J011
J007
J017
J016
J008
D104
C820
C102
TIP RING
YELLOW GREEN
C501
C502
R161 R1
D302
D102
C302
C107
C2
C1
IC2
SW1
C111 C304
Q108
C161
J002
C409
C420
C106
R114
D105
J009
J010
J006 J014
J013
L102 L101
R126
C101
C814
C819
X801
POS101 SA101
JJ101
PC1
5
81
4
SW101
J3
J1
PbF
PQUP11270ZA
J2
J4
C410
VR401
Q103
Q102
Q106
Q104
Q181
R106
J001
J004
VR402 VR481
YELLOW
(Component View)
Marked
IC802
IC301
IC302
IC201
IC502
PbF
IC501
(Flow Solder Side View)
Note:
The location of the “PbF” marks is subject to change without notice.
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KX-TSC11MXB / KX-TSC11MXW

2 FOR SERVICE TECHNICIANS
ICs and LSIs are vulnerable to static electricity.
When replacing, the following precautions will help prevent recurring malfunctions.
1.Cover the plastic parts boxes with aluminum foil.
2.Ground the soldering irons.
3.Use a conductive mat on the worktable.
4.Do not grasp IC or LSI pins with bare fingers.
3 CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer´s Instructions.
5
KX-TSC11MXB / KX-TSC11MXW

4 BATTERY
4.1. Installing the Batteries
4.2. Battery Replacement
6
KX-TSC11MXB / KX-TSC11MXW

5 LOCATION OF CONTROLS
7
KX-TSC11MXB / KX-TSC11MXW

6 DISPLAY
8
KX-TSC11MXB / KX-TSC11MXW

7 SETTINGS
7.1. Connecting the Handset/Telephone Line Cord
• • •
• Use only a specified Handset for the KX-TSC11MXB or KX-TSC11MXW.
• • •
• Use only a telephone line cord included in the unit.
• • •
• If your unit is connected to a PBX which does not support Caller ID services, you cannot access those services.
9
KX-TSC11MXB / KX-TSC11MXW

7.2. Dialing Mode
10
KX-TSC11MXB / KX-TSC11MXW

7.3. Dial Lock
For Service Hint:
*: If the current password is forgotten, reter to How to Release the Establishment of Password (P.12).
11
KX-TSC11MXB / KX-TSC11MXW

7.4. How to Release the Establishment of Password
After the following procedure, you will be able to establish a new password.
12
KX-TSC11MXB / KX-TSC11MXW

7.5. Call Restriction
For Service Hint:
*: If the current password is forgotten, reter to How to Release the Establishment of Password (P.12).
13
KX-TSC11MXB / KX-TSC11MXW

8 OPERATIONS
8.1. Making Calls
8.2. Answering Calls
14
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8.3. For Call Waiting Service Users
8.4. FLASH Button
15
KX-TSC11MXB / KX-TSC11MXW

8.5. Voice Mail Service
8.5.1. Listening to Voice Mail Message(s)
8.6. Phone Book
8.6.1. Storing Names and Phone Numbers in Phone Book List
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KX-TSC11MXB / KX-TSC11MXW

Cross Reference:
Erasing (P.22)
Chain Dial (P.21)
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KX-TSC11MXB / KX-TSC11MXW

18
KX-TSC11MXB / KX-TSC11MXW

8.6.2. Storing Caller List Information in the Phone Book List
Cross Reference:
Erasing (P.22)
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KX-TSC11MXB / KX-TSC11MXW

8.6.3. Dialing from the Phone Book
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KX-TSC11MXB / KX-TSC11MXW