Panasonic TC0938450-015CE User manual

Operating Instructions
Thermal Camera
Model numbers:
TC0938450-015CE
TC0938450-019CE
TC0938450-025CE
TC0938450-045CE
TC2538450-015CE
TC2538450-019CE
TC2538450-025CE
TC2538450-045CE
TC0964070-025CE
TC0964070-045CE
TC2564070-025CE
TC2564070-045CE
Before attempting toconnect or operate this product, please read these instructions carefully and savethis manual
for future use.

2
Operating Instructions
Preface
About the user manuals
There are 2 sets of operating instructions for the Thermal Camera as follows.
•Installation Guide: Explains the physical installation of the Thermal Camera
•Operating Instructions: Explains how to perform the settings and how to operate this unit.
Trademarks and registered trademarks
•Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX and DirectX are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
•iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
•Android is a trademark of Google Inc.
•Firefox is a registered trademark of the Mozilla Foundation.
•All other trademarks identified herein are the property of their respective owners.
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft® Windows® 7 is described as Windows 7.
Microsoft® Windows Vista® is described as Windows Vista.
Microsoft® Windows® XP SP3 is described as Windows XP.
Windows® Internet Explorer® 9.0, Windows® Internet Explorer® 8.0, Windows® Internet Explorer® 7.0 and
Microsoft® Internet Explorer® 6.0 are described as Internet Explorer.
Universal Plug and Play is described as UPnP™.
Important Information for Thermal Cameras
Export Regulation
Panasonic Integrated Products may not be used in the design,
development, production or use in nuclear, chemical, or biological weapons or missiles. They may not
be sold, transferred, or exported to Cuba, Iran, Libya, North Korea, Sudan, or Syria*.
Uncooled thermal imaging cameras operating at less than 9 frames per second (9Hz) do not require
an export license.
Panasonic reserves the right to request an end use statement or end user information for the sale of
any Thermal Camera product.
* Please visit Panasonic web site for updated details –see link below
General Information
For Panasonic support please call
[phone]
[phone]
WARNING –this is an EN55022:2010 Class A Product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.

Operating Instructions
3
Viewer Software
Viewer software
It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC.
This software can be installed directly from the unit or downloaded from the Panasonic website.
IMPORTANT
•The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions in
section 19 when the message is displayed on the information bar of the browser.
•When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
display images from the camera will be displayed. Follow the instructions of the wizard.
•When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
•The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the unit can be checked on the [Upgrade] tab of the “Maintenance” page
(section 15 ). Refer to your dealer for the software licensing.

4
Operating Instructions
Contents
1 Monitor images on a PC................................................................................................................7
1.1 Monitor images from a single camera ........................................................................................7
1.2 About the “Live” page.................................................................................................................9
1.3 Monitor images from multiple cameras.....................................................................................11
2 Monitor images on a cellular phone/mobile terminal....................................................................13
2.1 Monitor images on a cellular phone..........................................................................................13
2.2 Monitor images on a mobile terminal........................................................................................14
3 Action at an alarm occurrence.....................................................................................................17
3.1 Alarm type................................................................................................................................17
3.2 Action at an alarm occurrence..................................................................................................17
4 Transmit images onto an FTP server...........................................................................................18
4.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission) ........................18
4.2 Transmit images at a designated interval or period (FTP periodic image transmission) ...........18
5 About the network security ..........................................................................................................19
5.1 Equipped security functions .....................................................................................................19
6 Display the setup menu from a PC..............................................................................................20
6.1 How to display the setup menu................................................................................................20
6.2 How to operate the setup menu...............................................................................................21
6.3 About the setup menu window.................................................................................................23
7 Configure the basic settings of the unit [Basic] ............................................................................25
7.1 Configure the basic settings [Basic] .........................................................................................25
7.2 Configure the Internet settings [Internet] ..................................................................................27
8 Configure the settings relating to images [Image]........................................................................30
8.1 Configure the settings relating to the Picture (Camera) mode/Video input [JPEG/H.264]........30
8.2 Configure the settings relating to JPEG images [JPEG/H.264].................................................30
8.3 Configure the settings relating to H.264 images [JPEG/H.264] ................................................31
8.4 Configure the settings relating to image and positions [Image/Position]...................................35
8.5 Configure the settings relating to RS485 [RS485]....................................................................36
9 Configure the multi-screen settings [Multi-screen] .......................................................................37
10 Configure the alarm settings [Alarm].............................................................................................39
10.1 Configure the settings relating to the alarm action [Alarm] .......................................................39
10.2 Configure the settings relating to the alarm image [Alarm] .......................................................39
10.3 Configure the VMD settings [VMD area] ..................................................................................41
10.3.1 Set the VMD areas [VMD area].........................................................................................43
10.4 Configuration of the settings relating to the E-mail notification [Notification].............................45
10.5 Configure the settings relating to Panasonic alarm protocol [Notification] ................................46
11 Configure the settings relating to the authentication [User mng.]..................................................48
11.1 Configure the settings relating to the user authentication [User auth.]......................................48

Operating Instructions
5
11.2 Configure the settings relating to the host authentication [Host auth.]......................................49
11.3 Configure the settings relating to the priority stream [System]..................................................50
12 Configure the settings of the servers [Server]...............................................................................52
12.1 Configure the settings relating to the E-mail server [E-mail].....................................................52
12.2 Configure the settings relating to the FTP server [FTP]............................................................53
12.3 Configure the settings relating to the NTP server [NTP]...........................................................54
13 Configuring the network settings [Network]...................................................................................56
13.1 Configure the network settings [Network].................................................................................56
13.2 Configure the HTTPS settings..................................................................................................63
13.2.1 Generation of the CRT key (SSL encryption key)..............................................................64
13.2.2 Generation of the self-signed certificate (security certificate) ............................................65
13.2.3 Generation of CSR (Certificate Signing Request)..............................................................67
13.2.4 Installation of the server certificate....................................................................................68
13.2.5 Configuration of the connection protocol...........................................................................69
13.3 Access the unit using the HTTPS protocol...............................................................................70
13.3.1 Install the security certificate.............................................................................................70
13.4 Configure the settings relating to DDNS [DDNS]......................................................................79
13.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ..............80
13.4.2 When using the “Viewnetcam.com” service.......................................................................81
13.4.3 Procedure to register information for the “Viewnetcam.com” service.................................81
13.4.4 Checking the information registered for the “Viewnetcam.com” service ............................84
13.4.5 When using “Dynamic DNS Update” .................................................................................84
13.4.6 When using “Dynamic DNS Update(DHCP)”.....................................................................84
13.5 Configure the settings relating to SNMP [SNMP] .....................................................................84
13.6 Configure the settings relating to the FTP periodic image transmission [FTP img. trans.] ........85
13.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.]......87
13.7.1 How to set the schedules..................................................................................................87
13.7.2 How to delete the set schedule.........................................................................................88
14 Configure the settings relating to the schedules [Schedule]..........................................................90
15 Maintenance of the unit [Maintenance].........................................................................................92
15.1 Check the system log [System log] ..........................................................................................92
15.2 Upgrade the firmware [Upgrade]..............................................................................................92
15.3 Check the status [Status].........................................................................................................94
15.4 Reset the settings/Reboot the unit [Default reset] ....................................................................95
16 Number of users that can concurrently access the unit.................................................................96
17 Using the IP Setting Software.......................................................................................................97
18 About the displayed system log....................................................................................................99
19 Troubleshooting..........................................................................................................................102

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Operating Instructions
Appendix A –Introduction to Thermal Imaging ................................................................................108
A.1 Light Basics................................................................................................................................108
A.2 Uncooled infrared detectors .......................................................................................................108
A.3 Atmospheric conditions and their effect of Thermal Imaging.......................................................109
A.3.1 Humidity;..............................................................................................................................109
A.3.2 Fog, rain & snow:.................................................................................................................109
A.4 Examples of Thermal Images.....................................................................................................109
Appendix B –Hyperfocal Distance ..................................................................................................111
B.1 Hyperfocal Distance Table. ........................................................................................................111

Operating Instructions
7
1 Monitor Images on a PC
1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.
1.1 Monitor images from a single camera
1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
When the HTTP port number is changed from “80”, enter “http://IP address of the unit + : (colon)+ port
number” in the address box of the browser. (Example: http://192.168.0.11:8080)
When the PC is in a local network, configure the proxy server setting of the web browser (under [Internet
Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
Refer to section 13.3 for further information about the case in which “HTTPS” is selected for “HTTPS” -
“Connection” on the [Network] tab of the “Network” page (section 13 ).
3. Press the [Enter] key on the keyboard.
The “Live” page will be displayed. Refer to section 1.2 for further information about the “Live” page.

8
Operating Instructions
1 Monitor Images on a PC
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
images for the user name and password entries. The default user name and password are as follows:
User name: admin
Password: 12345
IMPORTANT
•Toenhancethe security,changethe passwordforthe username“admin”. Itisrecommendedtochange this
password periodically.
•When displaying multiple H.264 images on a PC, images may not be displayed depending on the
performance of the PC.
Note
•The maximum number of concurrent access user is 14 including users who is receiving H.264 images and
users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and
“Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users. When 14 users
are concurrently accessing, the access limit message will be displayed for users who subsequently attempt
to access. When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed
to monitor H.264 images will be included in the maximum number. The second and subsequent users who
are monitoring H.264 images will not be included in the maximum number.
•When “On” is selected for “H.264 transmission” (section 8.3 ), H.264 images will be displayed. When “Off” is
selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is
selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be limited.
•The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
<Refresh interval of JPEG images>
When “On” is selected for “H.264 transmission”
Max. 4.2 fps
When “Off” is selected for “H.264 transmission”
Max. 25 fps

Operating Instructions
9
1 Monitor Images on a PC
1.2 About the “Live” page
A[select language] pull-down-menu
The unit’s display language can be selected. The default language can be set in the [Language] in the [Basic]
settings. ( section 7)
B[Setup] button*1
Displays the setup menu. The button will turn green and the setup menu will be displayed.
C[Live] button
Displays the “Live” page. The button will turn green and the “Live” page will be displayed.
D[Multi-screen] buttons
Images from multiple cameras can be displayed on a multi-screen by registering units/network cameras on the
setup menu. ( section 1.3)
E[Compression] buttons
•[H.264] button: The characters “H.264” on the button will turn green and an H.264 image will be
displayed. When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button will
be displayed. ( section 8.3)
•[JPEG] button: The characters “JPEG” on the button will turn green and a JPEG image will be displayed.
F[Stream] buttons
These buttons will be displayed only when an H.264 image is displayed.
•[1] button: The character “1” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(1)”. ( section 8.3)
•[2] button: The character “2” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(2)”. ( section 8.3)

10
Operating Instructions
1 Monitor Images on a PC
G[Image capture size] buttons
These buttons will be displayed only when a JPEG image is displayed.
[VGA]
The characters “VGA” will turn green and images in the main area
will be displayed in VGA size.
[QVGA]
The characters “QVGA” will turn green and images in the main area
will be displayed in QVGA size.
[D1]
This option is not supported by the Thermal Camera
H[Image quality] buttons
These buttons will be displayed only when a JPEG image is displayed.
[1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of
“Image quality setting”. ( section 8.2)
[2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of
“Image quality setting”. ( section 8.2)
I[Zoom] buttons*2
: Click this button to adjust the zoom ratio to the “Wide” side.
: Click this button to set the zoom ratio to x1.0.
: Click this button to adjust the zoom ratio to the “Tele” side.
J[Focus] buttons
This feature is not supported on the Thermal Camera
K[Auto mode]
This feature is not supported on the Thermal Camera
LControl pad/buttons*2
Left-click on the control pad or buttons to adjust the horizontal/vertical position of the camera (panning/
tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point of the
control pad.
It is also possible to pan/tilt the camera by dragging the mouse.
Zoom and focus can be adjusted by right-clicking. When an upper/lower area of the control pad is right-
clicked, the displayed image will be zoomed in/out on. When a left/right area is right-clicked, the focus
will be adjusted to the Near/Far side.
Zoom can also be adjusted using the mouse wheel.
Note that the Thermal Camera does not support optical zoom or physical pan/tilt –the Pan/Tilt/Zoom
controls are digital only, within an existing image.
M[Brightness] buttons
Left click on the “+” and “–” buttons to cycle through the different display options available:
Greyscale (White hot)
Greyscale (Black hot)
Ironbow
Left-click on the “Normal” button to return to the default value: Greyscale (White hot)
N[Preset]
This feature is not supported on the Thermal Camera
OUnit title
The title entered for “Unit title” on the [Basic] tab will be displayed. ( section 7.1)