Parata ATP Configuration guide

DEVICE MAINTENANCE AND CLEANING
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©Parata
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CONTENTS
MODULE ONE: OVERVIEW ............................................................................................................. 2
ATP Device Maintenance Introduction....................................................................................... 2
Precautions for Safe Operation .............................................................................................. 3
ATP Device Components................................................................................................................. 7
ATP Cleaning and Maintenance Checklist....................................................................................... 9
How to Turn the ATP on and off ............................................................................................... 11
ATP Device Power Switch ..................................................................................................... 11
MODULE TWO: CLEANING ........................................................................................................... 13
How to Clean the Canister and Motor Base ................................................................................. 13
How to Clean the ATP Device Med Drawer .................................................................................. 15
How to Clean the ATP Device Sub Hoppers.................................................................................. 17
How to Clean the ATP Device 1st Shutter..................................................................................... 19
How to Clean the UTC Tray and Drawer....................................................................................... 21
How to Clean the ATP Device Main Hopper ................................................................................. 23
How to Clean the ATP Lower Packaging Unit (LPU)...................................................................... 25
MODULE THREE: MAINTENANCE................................................................................................. 29
How to Change the Printer Ribbon and Clean the Thermal Print Head ....................................... 29
How to Maintain the Paper Path and Change the Paper ............................................................. 35
How to Remove the Lower Packaging Unit (LPU)......................................................................... 39
How to Replace the Cutter Blade (ADMIN) .................................................................................. 45
How to adjust or replace the Perforation Blade (ADMIN)[online video] ..................................... 51
How to Replace the TC Motor Assembly (ADMIN)....................................................................... 59
How to Replace the Printer Head (ADMIN) [online video].......................................................... 63
Warranty Verification ................................................................................................................... 67
Consumables FAQ ......................................................................................................................... 69

DEVICE MAINTENANCE AND CLEANING
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©Parata
2014
Updated 05/2015
INTRODUCTION
Welcome to the Device Maintenance and Cleaning Unit. It is important to clean and maintain your ATP
Device to ensure safe and efficient operation. Parts will last longer and you will get more out of your
device when you follow the maintenance and cleaning schedule. You can find this schedule in the
“resources and worksheet” section of this unit. The cleanliness of the pill path impacts the timing of pills
falling through the machine, therefore regular cleaning is important to prevent late drops and resulting
errors.
VOCABULARY
1st Shutter
Anvil Assembly
Blade Holder Pin
Calibration
Cancel Key
Canister
Control Panel
Cut Key
Cutter Blade
Feed Key
Front Door
Heater Holder
Heater Rubber
LCD Indicator
Lower Packaging Unit (LPU)
Main Hopper
Med Drawer
Medication Drawer
Mimi Adjustment
Mode Key
Motor Assembly
Motor Base
Package Exit
Lower Packaging Unit
Paper Guide Roller
Paper Remaining Indicator
Perforation Blade
Printer Head
Scanner
Scroll Key
Stop Key
Sub Hopper
Thermal Print Head
UTC Tray
MODULE ONE: OVERVIEW
ATP Device Maintenance Introduction
Read the Maintenance Procedures carefully before using the device, and follow the
instructions for safe operation. Parata does not guarantee safety if the device is used with any
objects other than intended, or maintained following procedures other than those detailed in
this guide.

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Precautions for Safe Operation
It is imperative that the user complies with this guide as it contains important safety advice.
Items and procedures are described so that you can use this device correctly and safely.
Following these procedures will prevent possible injury. Precautions are illustrated as follows:
Always use the specified packaging paper and printer ribbon. Other paper or ribbon
may cause machine failure and will void the warranty.
Do not use the device outdoors. Current leakage or electric shock may result if the
device is exposed to water.
Precautions for Safe Operation
Only qualified engineers or service personnel should install the device. Installation by
unqualified personnel may cause electric shock or fire.
Use a dedicated power source (a dedicated 20 amp circuit with a breaker) as indicated
on the rating label attached to the device. A branched circuit may cause abnormal
heating resulting in fire.

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Connect the power supply plug to the power source firmly after removing the dust on
the plug. A dusty plug or improper insertion may cause abnormal heating or ignition.
Disconnect the power supply plug if there is something wrong with the device.
Continued abnormal operation may cause electric shock or fire.
Turn off the power switch and disconnect the power supply to the device prior to any
repair or maintenance to prevent electric shock or injury.
Always ground the device to prevent electric shock. If the power supply outlet is not
grounded, a qualified engineer must install a ground.
Never disassemble, repair, or modify the unit yourself. Any work carried out by an
unauthorized person may result in fire, electric shock or injury due to a malfunction.
Never splash water directly onto the device as this may cause electric shock or a short
circuit.
Never ground the device through a gas pipe, water main, telephone line or lightening
rod. This may cause electric shock.
Do not insert metal objects such as pins or wires into any vent, gap or outlet on the
unit. This may cause electric shock or injury by accidental contact with moving parts.
Never insert a finger or any object into the exhaust vent. This may cause injury since
the fan is turning with high speed inside the device.
Never insert a hand or any object into the package exit. This may cause injury by
accidental contact with moving parts.
Never touch the heater block. High temperature may cause injury.
Never touch the heater block until the heater block is cooled down. It will remain hot
even if the power switch is tuned off, and may cause injury.
Turn off the power switch prior to cleaning. Do not touch the cutter blade or
perforation knife as they may cause injury.
Always use the canister for the dedicated medication. The canister is assigned to one
medication.
Medication in the device may be affected by temperature and humidity. The device is
not a cabinet for medication storage.
Precautions for Safe Operation
When removing the plug from the power supply outlet, grasp the plug, not the cord.
Pulling the cord may result in electric shock or fire by short circuit.
Do not touch any electrical parts such as the power supply plug or any switches with a
wet hand. This may cause electric shock.

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Disconnect the power supply plug before moving the device. Take care not to damage
the power cord. A damaged cord may cause electric shock.
Connect the device to a power source as indicated on the rating label attached to the
device. Use of any voltage or frequency other than that on the rating label may cause
fire or electric shock.
Disconnect the power plug when the device is not used for long periods. Keeping the
connection may cause electric shock, current leakage, or fire due to deterioration of
insulation.
Do not put a container with water or heavy articles on the device. It may cause injury if
the articles fall. Current leakage or electric shock may result from the deterioration of
insulation exposed to spilled water.
Do not climb onto the device or put articles on it. Injury may result from the device
tipping, or damage may be caused to the device.
Ensure you do not inhale or consume medication or aerosols around the device during
maintenance. Doing so may be harmful to your health.
Clean the device regularly. Contamination may be caused by pill dust accumulated
inside the device.
CAUTION: When setting up or relocating the device, contact your authorized Parata
representative
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