Partex ProMark T-2000 User manual

CABLE ID PRINTER
USER’S GUIDE
Please read through the safety instructions written down in this manual before using this product.
Keep the manual in a safe place so that you are able to refer to it whenever you need to.
* Please note that the contents of this manual are subject to change without notice.
All functions and operations of this product are described in the
user’s guide. Please check our website below. www.partex.nu

2
Viewing This Manual ................................................ 5
Trademarks ................................................................. 5
External View .............................................................. 6
Inside View ................................................................... 7
Tube Attachment ......................................................... 7
Names and Functions of Keys ................................ 8
How to Read the Display .......................................... 10
Preparing the Power Supply ......................................... 14
Connecting the AC Adapter ..................................... 14
Use with Batteries ..................................................... 14
Turning the Printer On/Off .............................................. 16
Turning the Printer On ............................................. 16
Turning the Printer Off ............................................. 17
Installing the Ribbon Cassette ..................................... 18
Loading the Print Media .................................................. 20
Loading a Tube or Plate .......................................... 20
Loading a Label Tape Cassette
or Wrap-around Tape Cassette ........................... 22
Replacing the Print Media ....................................... 23
Using the (Optional) Tube Warmer ............................. 24
Set the Tube in the Tube Warmer ....................... 25
Changing the Temperature
Setting of the Tube Warmer ................................... 26
Table of Contents
Basic Input Operations ..................................................... 28
Before Input ................................................................. 28
Entering Text ............................................................... 29
Entering Symbols ...................................................... 30
Deleting Characters .................................................. 31
Deleting All Characters
That Have Been Entered ......................................... 31
Editing Characters and Lines ........................................ 32
Setting the Character Size ...................................... 32
Surround Text with a Frame .................................. 33
Specifying the Orientation
and Character Direction ........................................... 34
Specify the Character Spacing ............................... 35
Specifying the Number of Lines ............................. 36
Numbering .................................................................... 37
Underline 6, 9 ............................................................. 38
Adding a Line Between Lines ................................ 39
Setting the Cut Length ....................................................... 40
About Cut Length ........................................................ 40
Specify the Cut Length and Alignment ................ 40
Expanding the Print Area of the Plate ................ 42
Align Multiple Lines of Text to the Center .......... 45
Setting the Cut Length Settings for All Pages .. 46
Creating and Editing Pages ............................................ 47
Creating a New Page ................................................ 47
Copying a Page ........................................................... 48
Moving Pages ............................................................. 49
Inserting a Page ......................................................... 50
Delete a Page .............................................................. 50
Page Division ............................................................... 51
Page Combining .......................................................... 52
Before You Begin
Names of Components
1. Preparation / Setup
2. Input / Edit

33
How to install the software? ................................. 80
How to create markers content? ........................ 81
Manual creation of markers .................................. 81
Basic data import ....................................................... 82
Advanced data import .............................................. 83
Fixing marker errors ............................................... 83
Printing and saving to printer ............................... 84
Cleaning the Printer .......................................................... 86
Cleaning the Outside of the Printer ...................... 86
Cleaning the Inside of the Printer ......................... 86
Cleaning the Transport Roller ............................... 87
Cleaning the Print Head ........................................... 88
Cleaning/Replacing the Cleaners ......................... 89
Replacing the Cutter .......................................................... 90
Changing the Printer Settings ....................................... 92
Changing the Auto Power Off Settings
(Adapter/Battery) ....................................................... 92
Changing the Display Settings ............................... 93
Changing the Language ........................................... 94
Turning Off Sounds ................................................... 95
Speeding Up the Time until Printing Starts ...... 95
Change the Rewind Movement Settings ............ 96
Changing the Function Assignment
of the Connect Key ..................................................... 97
Initializing this Printer ............................................... 97
Bluetooth ................................................................................ 98
Connecting a Tablet Device to the Printer ......... 98
Basic Printing Operations ............................................... 54
Printing .......................................................................... 55
Checking the Print Preview ................................... 56
Printing by Specifying a Print Range ................... 56
Setting Up Repeat Printing of a Page .................. 57
Adjustment of Printing Results ..................................... 58
Fine Adjustment of Print Position
and Cut Length ............................................................ 58
Changing the Print Density ..................................... 61
Changing the Print Speed ....................................... 61
Cutter Settings ..................................................................... 62
Changing the Set Cut ................................................ 64
Adjusting the Cutter Depth ...................................... 65
Using Forced Full Cut ............................................... 66
Adjusting the Cutter Speed .................................... 66
Saving and Loading Text Data ...................................... 68
Saving a File ................................................................ 68
Loading a File .............................................................. 69
Deleting a File ............................................................. 70
Changing the Folder Name ..................................... 72
Installing the Software .................................................... 74
Install the Printer driver .......................................... 74
Connecting Multiple Printers .................................. 76
Uninstalling the Printer Driver ............................... 77
Connecting to a Computer
(Switching to PC Connection Standby Mode) .... 77
View the Status Monitor .................................................. 78
View Settings for the Status Monitor .................. 78
View Printer Status ................................................... 78
List of Message .......................................................... 79
Promark Creator ................................................................. 80
Requirements .............................................................. 80
3. Print / Save
5. Maintenance / Printer Settings
4. Print Using a Computer

4
If a Tube or Label Tape Becomes Jammed ........... 100
What to Do in Case of Trouble ................................... 103
A Message is Coming Up .............................................. 107
Updating the Firmware ................................................... 111
Checking the Firmware Version ......................... 111
Running the Firmware Update ............................. 111
Specications ...................................................................... 114
Printer ........................................................................... 114
Height limit table for each media and font size 116
List of Function ................................................................... 120
Consumable Supplies and Options ........................... 122
Consumable Supplies ............................................. 122
Optional elements .................................................... 124
Accessories ........................................................................ 127
List of Symbols .................................................................. 128
Index ....................................................................................... 129
6. Troubleshooting
7. Appendix

5
WARNING
CAUTION
IMPORTANT
NOTE
5
Before You Begin
Viewing This Manual
Trademarks
• Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
• The Bluetooth word mark and logos are trademarks or registered trademarks of Bluetooth SIG, Inc.
• eneloop is trademarks or registered trademarks of Panasonic Group.
• Other brand and product names may be trademarks or registered trademarks of their respective companies.
• Copying this manual or any part of this manual without permission is strictly forbidden.
• The information in this manual is subject to change without notice.
• We have done our best to make this manual as complete and accurate as possible, and we ask you to contact your place of purchase.
If you nd any omissions or mistakes in this manual.
• The text of this manual describes an example environment using a Windows 10. Some display screens and operating procedures may
differ when using a different operating system.
• Microsoft Windows 10 is abbreviated as “Windows 10”
• Microsoft Windows 8.1 is abbreviated as “Windows 8.1”
• Microsoft Windows is abbreviated as “Windows”
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be
observed for safe operation.
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must
be observed for safe operation.
Instructions including important information. To avoid damage and injury or improper use of the product, be sure to read these indications.
Instructions including notes for operation and additional explanations.
Marks
About the Text
Abbreviations

1
2
3
12
3
4
5
1
1
2
2
3
3
4
5
Keyboard
Cover
Power key
AC adapter connector
USB connector (Type-B)
Battery cover
Battery case
Rating plate *
* The rating plate shows the
manufacturer, model name,
electrical rating, and serial number.
6
Names of Components
Top View
Bottom View
External View

7
2
3
4
5
6
7
8
10
11
9
1
12
13
14
3
1 2
1 6 11
1
2 7 12
2
3 8 13
3
4 9 14
5 10
Connector for tube warmer
Attachment/Media cassette mount
Media feed port (When the attachment installed)
Display
Ribbon cassette mount
Size switch lever
Tube retainer lever
Cleaner
Transport roller 1
Print head
Transport roller 2
Transport roller 3
Connector for ribbon cassette
Cutter
Media delivery port
Blade receiver
Jam recovery lever
7
Inside View
Tube Attachment

12 3 4 5 6 7 8
10 11 12 13 14 15 16 17 18 19
9
202122232425262728
1
8
9
10
11
13
12
3
4
5
6
7
2
8
For details on the functions that can be set from each function key, refer to “List of Function (P.120)”.
This key allows you to check the page number of the currently
displayed page and the total number of pages in the data. You can
also check the remaining memory capacity of the printer.
Edits a page.
Sets up repeat printing of a page.
Sets numbering for text.
Sets up the saving and loading of data. (P.23)
Switches between tube warmer settings (optional). (P.24)
Sets the connection method when printing from a computer or tablet
device. (P.24)
Species the length of one tube (or one label), character alignment,
and margins.
Sets a frame around the text.
Sets the character size.
Sets the number of lines.
Sets the space between character
Species the page orientation (portrait/landscape) and text direction
(portrait/landscape).
[Page] key
[Edit] key
[Cont Print] key
[Num] key
[File] key
[Warmer] key
[Connect] key
[Seg Len] key
[Frame] key
[Char Size] key
[Set Lines] key
[Char Space] key
[A/ ] key
A
Names and Functions of Keys

9
14
15
16
17
19
23
24
25
27
28
18
20
22
26
21
NOTE
9
All functions can be set using this key.
Deletes the currently entered characters and settings. (P.31)
Switches between Insert mode and Overwrite mode. (P.29)
Deletes the character selected by the cursor.
Deletes the character to the left of the cursor position.
Sets the cut method for printing.
Adjust the print position (P.32) and cut length, and adjust the cutter.
Enter a space.
This key is used to remove the tube or label tape from the printer.
(P.35)
If you press this key and then enter alphanumeric characters, they
will be capitalized.
Press this key while printing to stop printing, and then stop after cutting
the print media. If you press and hold the power key for 2 seconds
or more, the printer will stop without cutting. If pressed during the
operation of a function, the operation will be canceled. Also, pressing
this key while holding down [Shift] will return you to the character
input display.
Conrm the input of unconrmed characters or selected items.
Pressing this key after nalizing text input will insert a page break at
the cursor position.
Displays the printing preference display and allows you to print the
currently displayed data. (P.22)
Enter a symbol. Use the [Alt]+[Enter] keys to conrm the selected
unconrmed symbol.
Move the cursor or selected item up, down, left or right. If you press
this key while holding down [Shift] in the character input display, you
can move to the next or previous page.
[Settings] key
[Del All] key
[Ins] key
[Del] key
[Back Space] key
[Set Cut]] key
[Adjust] key
Space key
[Remove] key
[Caps Lock] key
[Canc] key
[Enter] key
[Print] key
[Symbol 1] key, [Symbol 2] key
[ ] [ ] [ ] [ ] (Arrow keys)
• In this manual, pressing and holding down [Shift] (or [Alt]) and pressing the desired key will perform the following operations.
Example: [Shift] + [Canc] key

3mm 1000 11 N
H / H
8.0C
Prev
Caps PWR Warmer
Frame Char Size
Char Space#Line
NextPage Cont PrintA/
A
Seg Length/
Align
INS
Remaining
ribbon
Half Cut
Print Speed
23456 7 8
10
11
9
131415 12
16
1
1
3
4
5
2
10
Displays the printing speed settings.
H: High M: Middle L: Low
The settings for adding a half cut to tubes or label tapes are indicated
by the following symbols.
: Half cut.
: Not half cut, but a solid line is printed showing
where to cut with scissors, etc.
: Not half cut, but a dotted line is printed showing
where to cut with scissors, etc.
(No indication) : Not half cut, and no cutting line is printed.
Indicates the remaining capacity of the ink ribbon with a mark.
(Ribbon remaining) : The display changes every 10%. When
. . . the remaining capacity is low, prepare a
(Out of ribbon) new ribbon cassette.
(Not displayed) : The ribbon cassette is not loaded, or
the information cannot be read.
Indicates whether the Caps Lock mode is active.
: Active, so all alphabetic characters
are entered in uppercase.
(No indication) : Normal (inactive).
Indicates which of the two input modes is selected:
: Insert mode
(No indication) : Overwrite mode
Caps Lock
Printing speed
Half cutting mode
Remaining ribbon
Insert/Overwrite mode
How to Read the Display

11
15.0C
Cut Length (mm) Alignment (Centered “C”)
40.0L5
Margin (mm)
(“E” when “ Expansion” is selected on the Plate Printing Area)
Cut Length (mm) Alignment (Centered “C”, Left-aligned “L” ,
Right-aligned “R” , Even Distribution “E” )
6 9
10
11
11
12
12
13
7
7
8
NOTE
11
The power source being used is indicated by the following symbols.
: The AC adapter is being used.
(Power remaining) : When the battery is being used, the
remaining battery charge is indicated
(Out of power) : If the battery is not sufciently charged,
the remaining capacity may not be
displayed correctly.
Text is entered at the position indicated by a
Displays the number of times the current page will be printed
repeatedly.
Displays the character space setting for the current page.
Displays the character size setting for the current page.
Displays the number of lines setting for the current page.
Displays the frame setting for the current page.
Displays the print orientation and character orientation settings for
the current page.
Displays the settings for the (optional) tube warm
Auto : Only warms the tube during printing. When printing
is executed, the tube will be warmed up to the set
temperature, and then printing will start.
RDY : Warms the tube except while printing. When printing
is executed, it starts printing immediately. “WAI” will
be displayed when the set temperature is adjusted.
OFF : Disables the tube warmer settings.
(No indication) : The tube warmer is not set.
Displays the page number of the current page.
: displayed when there is a page before the current page
: displayed when there is a page after the current page.
Displays the settings for the length (cut length) of a tube (or a label),
alignment, and margin of the current page.
• When using the “Automatic” cut length feature (The set value is
highlighted.)
• When using the “Specify” cut length feature
Power Cursor
Cont Print
Character Space
Character Size
Lines
Frame
Orientation
Warmer
Page
Cut Length/Alignment
• This product treats the string of characters to be printed on one tube (or one label) as one page. Press the [Enter] key to create a new
page. (Page Break)
For more information on page manipulation and editing, please refer to the User’s Guide.

12

13
1
CHAPTER
13
Preparation / Setup
Preparing the Power Supply ......................................... 14
Connecting the AC Adapter ..................................... 14
Use with Batteries ..................................................... 14
Turning the Printer On/Off .............................................. 16
Turning the Printer On ............................................. 16
Turning the Printer Off ............................................. 17
Installing the Ribbon Cassette ..................................... 18
Loading the Print Media .................................................. 20
Loading a Tube or Plate .......................................... 20
Loading a Label Tape Cassette
or Wrap-around Tape Cassette ........................... 22
Replacing the Print Media ....................................... 23
Using the (Optional) Tube Warmer ............................. 24
Set the Tube in the Tube Warmer ....................... 25
Changing the Temperature
Setting of the Tube Warmer ................................... 26

2
1
CAUTION
CAUTION
IMPORTANT
14
PREPARING THE POWER SUPPLY
Connecting the AC Adapter
1
1
2
2
2
3
4
Use with Batteries
• Be sure to use the supplied genuine AC adapter and power
cord.
• Be sure to use fully charged “eneloop AA Standard Model
Batteries (Part number: BK-3MCCE, BK-3MCCA).” Do not use
any other type of battery. Failure to do so may result in re,
malfunction, or injury.
• Paying attention to the direction in which you insert the
batteries, as marked with the and symbols.
Connect the power cord to the AC adapter, and
plug the AC adapter into the printer.
Prepare 6 “eneloop AA Standard Model Batteries”
(sold separately).
If you are outdoors or in any other place where you do not
have access to a power supply, you can use the product with
batteries.
Insert the power plug into
a power outlet.
Make sure that the power
is turned off.
Make sure that the power
is turned off.
Remove
the battery cover.
Insert
the batteries.
• If the AC adapter jack is defective or damaged, it cannot be
repaired. Please purchase the AC adapter from your point of
purchase for this product.

15
IMPORTANT
15
Connecting the AC Adapter
5
• Push the battery cover in until it clicks into place, and close
it completely so that there is no gap between the battery
cover and the printer.
Put the battery
cover back on.
• If the product has batteries installed and the AC adapter is
also plugged into a power outlet, the AC adapter will be giv-
en priority as the power supply. However, it is recommend-
ed that you remove the batteries when using the AC adapter,
as they will be drained otherwise.
• If the batteries are installed and the AC adapter is connect-
ed to the product, do not disconnect the AC adapter during
printing. The product will not be able to print properly if you
do so.
• When printing using battery power, even if the AC adapter
is connected during printing, the power supply will not be
switched until printing is nished.
• The remaining battery power cannot be displayed correctly
directly after switching the power supply from the AC adapt-
er to the batteries. Once printing starts, the remaining capac-
ity will be updated.
• When using the (optional) tube warmer or when printing
large characters (character size: 6mm full-width), the bat-
teries will be drained quickly. In such cases, we recommend
the use of the AC adapter.

N
T-2000
Ribbon information
black 40m
The data being
edited remains.
Erase it?
Yes No
Settings
Print adjust
Setting
Others
Others
Print priority
FirstDeleteCheck
Page Display
NOTE
16
TURNING THE PRINTER ON/OFF
Turning the Printer On
1
1
2
3
Press and hold the power key
for 1 second or more.
Press
the [Settings] key..
Use [ ] or [ ] to select “Other,”
and then press the [Enter] key.
Use [ ] or [ ] to select “FirstDeleteCheck”
and press the [Enter] key.
When the power is turned on, the screen is switched in
the order “Startup display”>”Ribbon cassette information
display”>”Character input display.”
If the power is turned on without a ribbon cassette
loaded, the ribbon cassette information display will not be
displayed.
• If there is any data that was displayed when the power
was last turned off (or automatically turned off ), a screen
will appear to conrm whether you would like to delete
the data. If you press [Yes], the character input display will
appear with the data erased.
• Hide the First Delete Check message
You can choose not to display the screen to conrm the
deletion of data upon startup. When set to “No,” the program
will start without deleting the data being edited.
Startup display
Ribbon cassette information display
Character input display

17
FirstDeleteCheck
Yes
No
NOTE
CAUTION
IMPORTANT
17
Turning the Printer OnTurning the Printer On
1
2
4
5
Press and hold the power key
for 1 second or more.
Unplug the power plug from
the power outlet.
Use [ ] or [ ] to select “No,”
and then press the [Enter] key.
Press
the [Shift]+[Canc] keys.
• You will return to the character input display.
• When disconnecting the AC adapter from the printer, be
sure to remove the power plug from the power outlet rst.
• Do not disconnect the power plug until the power has been
completely turned off.
• If you will not be using the printer for a long period of time,
remove the power cord, AC adapter, USB cable, and batter-
ies from the printer.
• This product has a function that automatically turns off the
power when a certain amount of time passes without print-
ing. For details, refer to “Changing the Auto Power Off Set-
tings (Adapter/Battery) (P.92)”.

IMPORTANT
IMPORTANT
IMPORTANT
18
1
3
4
• When printing on a plates, use a black, 40m ribbon
cassette. Other ribbon cassettes (black, 150m; white, 85m)
will not print correctly.
• Please purchase commercially available tubes and plates
for use. For more information on the sizes that can be used,
refer to “Consumable Supplies and Options (P.122)”.
• Dispose the used ribbon cassette according to the rules of
recycling, they should be left at the designated collection
point.
• Do not touch the IC chip on the
ribbon cassette. Doing so may
render the ribbon cassette
information unreadable.
• If the ribbon is loose, it may not operate properly.
Open
the cover.
Remove the new ribbon
cassette packing material.
Remove any
slack in the ribbon.
2Remove
the used ribbon cassette.
INSTALLING THE RIBBON CASSETTE

19
IMPORTANT
19
6
5
• If the ribbon cassette is slack, it may not operate properly.
Push the cassette in until it clicks into the place.
Close
the cover.
Install the ribbon
cassette into the printer.

T2000-TA / T2000-PA
1
2
IMPORTANT
NOTE
20
LOADING THE PRINT MEDIA
Loading a Tube or Plate
• Do not use the following types of tubes. Not only will the
product not print cleanly, but use with such tubes may also
cause a malfunction.
Broken / Crushed / Twisted / Uneven thickness / Soiled /
Uneven / Wet
• You cannot print on dirty tubes or plates. Wipe off any dirt
or dust with a dry cloth. Also, do not use tubes or plates
that have oil or other stains that cannot be wiped off.
• Please purchase commercially available tubes and plates
for use. For more information on the sizes that can be used,
refer to “Height limit table for each media and font size" (P.116)”.
• The procedure for removing set print media from the printer,
please refer to “Replacing the Print Media (P.23)”.
• Periodically clean or replace the cleaner of attachment. Dirt
on the cleaner will cause print smears. For details, refer to
“Cleaning/Replacing the Cleaners (P.89)”.
• For tubes (round).
Use the cleaner (blue) by attaching it to the tube attachment.
• For at tubes
Use the cleaner (blue) by attaching it to the (optional) plate
and at tube attachment.
• For plates
Use the plate cleaner (gray) by attaching it to the (optional)
plate and at tube attachment.
1Prepare
the attachment.
2Open
the cover.
3Install the tube attachment
into the printer.
Align the attachment with the slot on the printer and push it
in rmly until it clicks into place.
4Set the size switch lever to match the size
of the tube (or the plate size).
For plates, set it to “Φ2.6mm~Φ10.0mm.”