LIMITED TWO-YEAR WARRANTY
TWO-YEAR PARTS & LABOR LIMITED WARRANTY
Terms of Peerless-AV®
The Peerless-AV PCAP touch overlay is warrantied to be free of
defects in material and workmanship from the time of purchase
by the original owner. If this product is found and proved to
be defective under the terms and conditions of this warranty,
Peerless-AV will repair or replace defective parts with new and/
or reconditioned parts at no charge for the parts and labor to the
original owner, subject to the terms and conditions of this Limited
Warranty. This Limited Warranty covers failures due to defects in
material and workmanship that occur during normal residential or
commercial use as follows:
• Parts – the warranty period for parts is: two (2) years from
the date of original purchase. During the applicable Limited
Warranty period for parts, defective parts will be replaced at
no charge. Parts used for the replacement will be warranted
for the remainder of the original warranty period for those
parts.
• Labor – the warranty period for labor is: two (2) years from
the date of original purchase. During the applicable Limited
Warranty period for labor, Peerless-AV will provide the labor
for warranty repair at no charge for a period of two (2) years
from the date of original purchase.
• Original owner must provide verification of the date of
purchase when requesting Limited Warranty Services.
A copy of the original Dated Sales Receipt is required
together with the product to obtain service under this Limited
Warranty.
• All repairs must be performed by a Peerless-AVAuthorized
Service Provider.
• Customer is responsible for returning (including any
freight and shipping costs) defective unit to a Peerless-AV
Authorized Service Provider. If the product is found to have
no defects, the customer will be responsible for return
shipping costs as well.
THIS LIMITED WARRANTY DOES NOT COVER:
• Labor to uninstall and reinstall the PCAP touch overlay
• Shipping damage.
• Damage caused during customer unpacking, and/or removal
of packing materials.
• Damage due to power surges or lightning strikes.
• Damages which results from fire, flood, lightning, tornado,
hurricane, large hail, extremely gusty winds, sand storms,
vandalism, terrorism or other acts of nature.
• Any unit which has been modified or damaged due to
improper installation or failure to obey the operating
instructions in the User Manual.
• Any failure, loss, damage or personal injury due to accident,
neglect, misuse, abuse, improper orientation, improper
maintenance, improper storage, alteration to the unit, or
failure by the consumer to follow operating instructions
provided by the user manual.
• Any owner other than the original owner.
• Any unit purchased from an unauthorized seller.
• If the original product serial number has been removed,
defaced or tampered with in any way.
• Any packaging or transportation charges incurred in
connection with warranty services.
• Indirect, consequential, or special damages except as
required by federal or state laws.
• Any unit tampered with, modified, adjusted or repaired by
any party other than the Peerless-AV Authorized Service
Provider.
• Any cosmetic damages to the surface or exterior that has
been defaced or faded, or caused by normal wear and tear
or exposure to chemicals, acid rain, large hail or adverse
weather conditions.
• Any damage, scratches or blemishes to the face of the
overlay glass, touch foil on the interior and/or exterior cabinet
due to end-user cleaning.
• Return shipping when no defect is found.
Peerless-AV and its representatives or agents shall in no event be
liable for any general, indirect or consequential damages arising out
of/or caused by the use of /or the inability to use this product.
This warranty is made in lieu of all other warranties, expressed or
implied, and all other liabilities on the part of Peerless-AV.Any other
warranties, including the warranties of merchantability and fitness
for a particular purpose are hereby disclaimed by Peerless-AV and
its representatives and/or agents.
All warranty inspections and repairs must be performed by Peerless-
AV or its authorized service representations.
Customer Care: 800.865.2112 or 630.375.5100
Website: www.peerless-av.com
© 2017 Peerless Industries, Inc. All rights reserved.
Peerless-AV Europe
Unit 3 Watford Interchange,
Colonial Way, Watford, Herts,
WD24 4WP, United Kingdom
Customer Care
44 (0) 1923 200 100
www.peerless-av.com
© 2017, Peerless Industries, Inc.
Peerless-AV de Mexico
Ave de las Industrias 413
Parque Industrial Escobedo
Escobedo N.L Mexico 66050
Servicio al Cliente
(81) 8384-8300
www.peerless-av.com
© 2017, Peerless Industries, Inc.
Peerless-AV
2300 White Oak Circle
Aurora, IL 60502
Ph: (800) 865-2112
Fax: (800) 359-6500
www.peerless-av.com
© 2017, Peerless Industries, Inc.
