Pelican PAC3 User manual

Owner’s Manual
Pelican PAC3/PAC6
Premium Whole House Water Filter
& Advantage Series Salt Softener Combo

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Rev B
Page 2
www.pelicanwater.com
[phone]
© Copyright 2019 Enviro Water Solutions Inc. All rights reserved.
All information contained herein is the property of Pelican Water Systems. Pelican Water Systems makes
no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Pelican Water Systems shall not be liable for technical
or editorial errors or omissions contained herein or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material. The information is provided “as is” without
warranty of any kind and is subject to change without notice. This document contains proprietary
information which is protected by copyright. No part of this document may be photocopied, reproduced, or
translated into another language without the prior written consent of Pelican Water Systems. Pelican Water
Systems is an Enviro Water Solutions, Inc. company.

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 3
www.pelicanwater.com
[phone]
Table of Contents
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product Operation and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Complete Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Pre-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bypass Valve Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Carbon Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Carbon Flush . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation . . . . . . . . . . . . . . . . .......... . . . . . . . . . . . . . . . . . . . . .......... . . 
Sediment Filter Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Sediment Filter Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Whole House Water Filter Tank Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Whole House Salt Softener Tank Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Complete the Installation . . . . . ........... . . . . . . . . . . . . .. . . . . . ........... 15
Maintenance . . . . . . . . . . . . . . . ........... . . . . . . . . . . . . . . .. . . . ........... 16
Premium Whole House Water Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sediment Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacing the Sediment Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Troubleshooting .. . . . . . . . . . . . .. . . . . . . . .. . . . . . . . . . . . . . . . . . . . .. .. .. .. .. . 17
Warranty . . . . . . . . . . . . . . . . . . .......... . . . . . . . . . . . . . . . . . . . . .......... . 19
Warranty Registration Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Product Certifications . . . . . . . . ........... . . . . . . . . . . . . . . . . . . . .......... . 21
Bypass Valve Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Programming the Electronic Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 1: Setting the Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 2: Setting the Hardness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 3: Performing Manual Regeneration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2013 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 4
www.pelicanwater.com
[phone]
Product Operation and Specifications
Important Information
If this or any other system is installed in a metal (conductive) plumbing system, i.e. copper or
galvanized metal, the plastic components of the system will interrupt the continuity of the
plumbing system. As a result any errant electricity from improperly grounded appliances
downstream or potential galvanic activity in the plumbing system can no longer ground
through contiguous metal plumbing. Some homes may have been built in accordance with
building codes, which actually encouraged the grounding of electrical appliances through the
plumbing system. Consequently, the installation of a bypass consisting of the same material
as the existing plumbing, or a grounded "jumper wire" bridging the equipment and re-
establishing the contiguous conductive nature of the plumbing system must be installed prior
to your systems use.
CAUTION:
When adding a filtration/softening system to homes/buildings supplied by well water, the system should be
installed following the pressure tank. DO NOT USE this system for pneumatic or hydro pneumatic
applications. If you are using a booster pump, then install this system following the booster
pump. If you have questions, please call customer service.
Specification Description PAC 3 PAC 6
Max Flow Rate 10 GPM 15 GPM
Minimum Working Pressure 25 PSI
Maximum Working Pressure 80 PSI
Maximum Vacuum 5 inch/127 mm Hg
Operating Temperatures 36°F – 100°F
pH Range 6.5 - 11
WARNING:
Read these instructions carefully and determine the location of all system components before
beginning installation.
Check all applicable plumbing, building, and electrical codes for installation compliance.
Install the system on the main water supply.
Turn Electricity to Water Heater off.
Systems that contain electronic components cannot be installed outside in uncovered areas.
The use of Teflon Tape and/or Pipe Thread Seal Paste will be needed on all threaded connections.
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 5
www.pelicanwater.com
[phone]
Complete Parts List
Note: Pelican supplies the parts below to accommodate a variety of water supply lines.
Table 1: Parts List
Note: Drawings are not to scale.
Additional fittings will be needed to adapt to your plumbing.
Part Description Qty. Part Description Qty.
1" Plastic Male NPT
Assembly:
V3007-04 WS1 Fitting 1"
Plastic Male NPT Assembly
(2): O-Rings (2), Split Rings
(2), and Connectors (2)
1Bypass Valve:
In/Out Bypass Valve with Red
Arrow Handles
1
Sediment Filter System:
Blue Sediment Filter Housing,
Mounting Bracket, Phillips
Head Screws (4), Bolt Head
Screws (4), and Washers (4)
1Hose Bib Assembly 1
Sediment Filter:
5 Micron Poly-Spun
Sediment Filter
1Pelican Whole House
Water Filter:
Model - PC600 or PC1000
1
Sediment Filter Wrench 1
1
Non-Abrasive Auto Wax
4 oz. Bottle
1
WAX
Softener Tank
M
EN
U
T
SE
Brine Tank
Bypass Valve for Electronic
Head
Electronic Head
PVC Tubing Drain Line
(50 ft.)
1" PVC Tail Adaptor for
Electronic Head Bypass
90 degree 1" PVC Tail Adaptors
also included
Rev B

CONNECTION SIZE: 1"
MAX PRESSURE OPERATING: 80 PSI
MAX TEMPERATURE: 100°
DO NOT SCALE DRAWING





PPelican
Water Systems
  
 
  
 5

0
0
BYPASS
SHUT OFF VALVES
INSTALLATION OVERVIEW
PAC 3/6
**
**BACKWASH LINE TO BE PLUMBED TO A DRAIN
HOSE SPIGOTS
MENU
SET
WATER
FILTER
SALT
SOFTENER
SEDIMENT FILTER
BRINE TANK

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 6
www.pelicanwater.com
[phone]
Installation Overview
Figure 1
Pre-Installation
Bypass Valve Installation
Figure 2
The Bypass Valve comes pre-assembled and ready to install with the O-Rings, Split Rings, and Quick
Connect Nuts. Push the Bypass Valve into the head of both the Pelican Whole House Water Filter and Salt
Free Water Softener/Conditioner with the unthreaded ends oriented toward the tanks and hand-tighten
the Quick Connect Nuts.
IN
OUT
Outgoing
Water
To House
Incoming
Water
Supply
Wall Wall
Whole House Water Filter
Sediment Filter
INLET
OUTLET
Brine Tank
Salt Softener
Drain Line Barb
Quick
Connect Nut
Red Arrow
Water Filter
Head
Whole House
Iron & Manganese Filter
Whole House
Water Filter
Electronic
Head
Bypass
Valve
INLET
OUTLET
Red
Clip
Front View
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo Page 7
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
www.pelicanwater.com
[phone]
Notice:
The Bypass Valve on the Electronic Head can be set to Bypass or Service by turning the knobs on the
top of the valve. The valves can be difficult to turn by hand until the seals become saturated. Use the
supplied Bypass Allen Wrench to turn the knobs if necessary.
Note: The Red Arrows on the Whole House Carbon Filter Bypass may be pointing in a different direction
then shown. If this is the case, remove the Red Arrows by pulling them straight up. Turn them around
and reposition correctly onto the Bypass Valve so they are positioned as shown in the service posistion
below.
The Bypass Valve on the Whole House Water Filter can be set to Bypass or Service by turning the Red
Arrows on the top of the valve.
Bypass Operation
SERVICE BYPASS
SERVICE BYPASS
Bypass Allen Wrench
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 8
www.pelicanwater.com
[phone]
Water Filter - Carbon Soak
!IMPORTANT!
Your system will not be ready for use for a minimum of 48 hours while the Carbon Soak process takes
place. Please plan your installation accordingly.
Notice:
Water will flow out of the outlet side of the Bypass Valve during this process. Be sure you perform this
series of steps in a location suitable for water flow.
Figure 3
1. Attach a garden hose to the Hose Bib Assembly
2. Connect the Hose Bib Assembly to the inlet side of the Bypass Valve and hand tighten
3. Fill the Whole House Water Filter full until water comes out of outlet side of the Bypass Valve
4. Turn the water off.
5. Remove the garden hose from the Hose Bib Assembly. Do not remove the fitting.
6. Allow the carbon tank to soak for a minimum of 48 hours prior to installation.
Garden
Hose
Hose Bib
Assembly
Water
Bypass Valve
Whole House Water Filter
INLET
OUTLET
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 9
www.pelicanwater.com
[phone]
Water Filter - Carbon Flush
!IMPORTANT!
Do not perform the Carbon Flush until the Carbon Soak process is complete.
Notice:
Water will flow out of the outlet side of the Bypass Valve during this process. Be sure you perform this
series of steps in a location suitable for water flow.
Figure 4
1. Reattach the garden hose to the Hose Bib Assembly.
2. Slowly turn on the water 1/4 turn for this process.
3. Run water through the inlet side of the Bypass Valve for 30 minutes to expel the carbon fines.
4. Turn off the water.
5. Remove the Hose Bib Assembly from the inlet side and attach it to the outlet side of the Bypass
Valve.
6. Slowly, fully open the hose spigot.
7. Run the water through the outlet side for 3 minutes to reset the carbon.
8. Turn off the water.
9. Remove the Hose Bib Assembly from the Bypass Valve and disconnect the garden hose.
Note: Please save the Hose Bib Assembly as this will be used in the future for the carbon
exchange.
Water
Whole House Water Filter
Garden
Hose
Hose Bib
Assembly
INLET
OUTLET
INLET
Water
Whole House Water Filter
Garden
Hose
Hose Bib
Assembly
OUTLET
Carbon Reset
Carbon Flush
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 10
www.pelicanwater.com
[phone]
Installation
Sediment Filter Assembly
Figure 5
Sediment Filter Installation
Figure 6
Notice:
The Sediment Filter Housing comes with a 1” threaded female inlet/outlet and will require additional
fittings to adapt to your plumbing. A shut-off valve is recommended prior to the Sediment Filter System.
Sediment Filter Cover
Sediment Filter
O-Ring
Stand Pipe
Blue Sediment Filter Housing
Top View Filter
Blue Filter Housing
Inlet Water
Supply
Mounting
Bracket
1. Unscrew the cover from the Blue Filter Housing.
2. Remove the plastic covering from the Sediment Filter.
3. Place the Sediment Filter onto the Stand Pipe in the Blue Filter Housing and set aside.
1. Shut off the water.
2. Attach the Filter Cover to the Mounting Bracket using the supplied Bolt Head Screws and
Washers. Make sure to properly orientate the IN and OUT to match your flow pattern.
3. Attach the Mounting Bracket to the wall using the supplied Phillips Head Screws.
4. Hand tighten the Blue Filter Housing and then using the supplied Filter Wrench lightly snug
the housing making sure not to over-tighten. (counter clockwise).
5. Determine the size of your inlet water supply line.
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 11
www.pelicanwater.com
[phone]
Whole House Water Filter Tank Installation
1. Level the Pelican Whole House Water Filter.
Notice:
If the tank is not level, lift the tank straight up 6 inches and tap it on the ground until the tank stands
vertical. The bottom of the tank is round and the boot allows the tank to stand upright.
Figure 7
2. Determine the size and material of your incoming water supply line from the Sediment Filter System
and choose the appropriate plumbing required to adapt to the 1” Male NPT Assembly.
CAUTION:
Do not over-tighten any of the fittings during installation.
Table 2: Bypass Valve Fittings
Note: The fitting below is designed with a ¼" give to allow for proper pipe alignment. It will not leak and
is intended to have some flexibility.
3. Install the fitting onto the inlet and outlet sides of the Bypass Valve. Follow the diagram supplied
with the fitting.
4. Connect the incoming water supply from the Sediment Filter system to the fitting on the inlet
side of the Bypass Valve.
5. Connect the outgoing water supply to the outlet side of the Bypass Valve.
Part Description Qty.
1" Plastic Male NPT Assembly:
V3007-04 WS1 Fitting 1" Plastic Male NPT
Assembly (2): O-Rings (2), Split Rings
(2), and Connectors (2)
1
bag
Incoming
Water
Supply
PVC Fitting*
Bypass
1" NPT Assembly
Valve
Whole House
Water Filter
Outgoing
ater to
Softener
W
*Customer supplied,
choose appropriate connection
INLET
OUTLET
O-Ring
Split Ring
Quick Connect Nut
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 12
www.pelicanwater.com
[phone]
Install Electronic Head
1. Level the Pelican Softener Tank.
Notice:
If the tank is not level, lift the tank straight up 6 inches and tap it on the ground until the tank stands
vertical. The bottom of the tank is round and the boot allows the tank to stand upright.
2. Determine the size and material of your incoming water supply line and choose the appropriate
fittings required to connect it to the Bypass Valve.
CAUTION:
Do not over-tighten any of the fittings during installation.
3. Remove the grey cap from the top of the Softener tank.
4. Screw the Electronic Head onto the tank hand-tight.
5. Install the appropriate fittings onto the inlet and outlet, following the labels on the Head.
6. Connect the incoming water supply to the fitting on the inlet side of the Bypass Valve.
7. Connect the outgoing water supply to the outlet side of the Bypass Valve.
8. Firmly press one end of the PVC Tubing Drain Line onto the drain line barb, and secure the other
end of the line to a drain.
MENU
SET
Whole House Salt Softener Tank Installation
CAUTION:
Do not over-tighten any of the fittings during installation.
Table 2: Bypass Valve Fittings
Part Description Qty.
1" PVC Tail Adaptor for
Electronic Head Bypass
2
Clip Channel
O-Ring
Electronic Head
Bypass Valve
Tail Adaptors
Red Clips
Distributor Tube
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 13
www.pelicanwater.com
[phone]
IN
OUT
Outgoing
Water
To House
Incoming
Water
Supply
Wall Wall
Whole House Water Filter
Sediment Filter
INLET
OUTLET
Brine Tank
Salt Softener
Drain Line Barb
1. Set the Bypass Valve into bypass mode.
2. Slowly turn on the main water supply until all pipes are pressurized.
3. Slowly open the bypass valves.
4. Let the Softener Tank fill completely and then open the bypass valves the rest of the way.
5. Check for leaks.
6. Plug in the Electronic Head.
Note: Power Source - For safety reasons the outlet must be protected by a Ground Fault Circuit
Interrupter (GFCI).
9. Attach the black Brine Tank hose to the connection on the top of the Electronic Head by removing the
black compression nut. Slide the compression nut over the end of the black tube, fully inserting the Brine
Line into the port and tighten the compression nut.
10.Add approximately 160 lbs. of salt pellets to the brine tank. (Example: four 40-pound bags)
11.Add 5 gallons of water to the brine tank.
Complete the Installation
9.
IMPORTANT!
•Ensure the PVC Tubing Backwash Drain
Line is not submerged and is free of kinks.
•Maximum vertical rise of the backwash line
is 6 feet.
•If incorporating two or more backwashing
systems make sure to keep the drain lines
separate.
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo Page 14
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
www.pelicanwater.com
[phone]
Programming the Electronic Head
Note: Remove protective film from electronic head screen.
Step 1: Setting the Date & Time
MENU
SET
1. Press and hold the MENU button until you hear the beep to unlock.
2. Press MENU button.
3. Press SET once Date & Time Setting is highlighted.
4. Using the UP and DOWN buttons input the correct Date and Time Time pressing SET after each input.
5. Once set press the MENU button to return to the main menu.
Step 2: Setting the Hardness
1. Using the DOWN button select Hardness and press SET.
2. Using the UP or DOWN buttons input the correct hardness number in grains per gallon (GPG).
3. Press SET to confirm.
4. Once set press the MENU button to return to the main menu.
Note: If your hardness test results read Parts per Million (PPM) or Milligrams per Liter (Mg/l) you would divide that number
by 17.1 to get Grains Per Gallon (GPG).
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 15
www.pelicanwater.com
[phone]
Complete the Installation
1. Check for leaks.
2. Peel off the protective plastic wrap from the stainless steel tank jackets.
3. Add the Pelican logo sticker in the desired location on the tank.
4. Wax stainless steel tank jacket(s) with wax provided or any other non-abrasive auto wax a
minimum of 1-2 times per year or as needed based on the installed environment.
CAUTION:
Avoid high flow rates such as bathtub, utility sinks, hose bibs, multi-headed showers, body sprayers, or
anything that is considered high flow for the first 72 hours to avoid flow restrictions caused by carbon
blockage of the top basket inside the carbon tank.
Carbon dust may be released into the water lines of the house/building during the first few days of water
use after carbon tank installation. The carbon dust is harmless, but may give the water a gray appearance
that should diminish within a week or 10 days depending on water use.
Step 3: Performing Manual Regeneration
IMPORTANT!
You will need to manually regenerate (Regen Now) your system prior to use. To do so follow the
programming below. You will not be able to use water for approximately 2 hours during this process.
1. Using the DOWN button select Manual Regen and press SET.
2. Using the UP or DOWN button select either Regen Now or Regen Tonight.
-Regen Now will start a regeneration process immediately.
-Regen Tonight will regenerate the system at the default regeneration time of 2:00 am.
3. Once selected press the SET button to confirm. Gears will make noise and water will start to flow.
Allow the system to regenerate for approximately 2 hours.
4. Once complete press the MENU button to return to the main menu.
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 16
www.pelicanwater.com
[phone]
Maintenance
Premium Whole House Water Filter
Your Pelican Premium Whole House Water Filter requires maintenance after a period of 5 years.
Replacement media and instructions can be ordered on-line at www.pelicanwater.com or by calling
877-842-1635. Model numbers for replacement media are PC600-R or PC1000-R.
Sediment Filter
It is recommended that the Sediment Filter be replaced every 6-9 months depending on the amount of
sediment present in the water supply. If the system has been working properly and the pressure is
slowing, it may be time to change the Sediment Filter. Check the Sediment Filter and replace if
necessary. Sediment Filters for the PSE combo systems can be ordered on-line at www.pelicanwater.com
or by calling 877-842-1635. Model numbers for sediment filters are PC40 and PC80.
Replacing the Sediment Filter
1. Turn off the main water supply to the Pre-Filter System and bypass all tanks.
2. Run a faucet (cold water) inside the house to relieve the pressure. (Leave faucet open)
3. Unscrew the Blue Pre-Filter Housing clockwise using the supplied Pre-Filter Wrench.
4. Remove the existing Sediment Filter and discard.
5. Remove & discard the O-Ring and wipe the groove clean. Lubricate a new O-Ring with a coating of
clean food grade silicone grease. Replace O-Ring and press the O-Ring down into the groove.
Note: This step is important to ensure the proper filter seal. Make sure the O-Ring is seated level
in the groove. If the O-Ring appears damaged, stretched, or crimped it should be replaced.
6. Place a new Sediment Filter onto the Stand Pipe in the Blue Pre-Filter Housing.
7. Screw the Blue Pre-Filter Housing onto the Pre-Filter Cover hand tight. Lightly snug the housing
with the wrench making sure not to over-tighten.
8. Turn on main water supply slowly to allow the Pre-Filter System to fill with water and expel air
from lines through open faucet. Put tanks back in service, out of bypass.
9. Check for leaks
Pre-Filter Cover Sediment Filter
O-Ring
Stand Pipe
Blue Pre-Filter Housing
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 17
www.pelicanwater.com
[phone]
Troubleshooting
Problem Solution
Pressure is dropping off during the carbon wash. Turn the water off and let the tank sit about 30 minutes
to allow the carbon to settle down off of the basket
inside the tank.
If the pressure drops off again, let the system stand for
72 hours. There is air trapped in the carbon bed that
needs to be released from the tank. After 72 hours have
passed, continue the carbon wash by slowly turning the
water supply back on.
Water leaking at the top of the tank around the head. You may need to turn the head to tighten it. The tank
head is pre-installed hand-tight, do not overtighten the
head (just turn it snug).
The tank leans to one side or is not level. If the tank is not level, lift the tank straight up 6 inches
and tap it on the ground until the tank stands vertical.
The bottom of the tank is round and the boot allows the
tank to stand upright.
Water inside the tank is gray. This is normal with all carbon filters and this will slowly
fade away. The carbon inside the tank can still have air
pockets inside that when released, turn the water a little
gray with carbon dust. The carbon dust is harmless.
Water pressure is slowing. It is recommended that the Sediment Filter be replaced
every 6-9 months depending on the amount of
sediment present in the water supply. If the system has
been working properly and the pressure is slowing, it
may be time to change the Sediment Filter. Check the
Sediment Filter and replace if necessary.
Water appears grey or cloudy. Water may appear grey or cloudy for the first seven to
ten days after installation due to extra carbon dust.
Unlevel
Tank
Boot
Unlevel
Tank
Boot
Level
Tan k
Unlevel
Boot
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 18
www.pelicanwater.com
[phone]
Water pressure is slowing immediately after installation. High flow rates such as bathtubs, utility sinks, hose
bibs, multi-headed showers, body sprayers, or anything
that is considered high flow for the first 72 hours should
be avoided. If you suspect a carbon blockage of the top
basket due to a high-flow situation within the first 72
hours of installation, turn off any running water for at
least 10 minutes. This will clear the blockage and you
can resume using water at low or normal flow rates.
Problem Solution
Rev B

Pelican PAC3/PAC6 Premium Whole House Water Filter &
Advantage Series Salt Free Softener Combo
© 2019 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Page 19
www.pelicanwater.com
[phone]
Warranty
Pelicans Limited Lifetime Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" and smaller), valves,
in/out non-electric heads, bypass's, fittings and housings for POE systems ("Covered Items") will be free
from defects in material and workmanship under normal use and service for a limited lifetime of twelve
(12) years from the date of original purchase**.
Pelican 7 Year Limited Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its solid-state electronic heads
("Covered Items") from April 1st, 2017 on, will be free from defects in material and workmanship under
normal use and service for a period of 7 years from the date of original purchase.
Limitations and Responsibilities
Pelican's obligation to the customer under these warranties shall be limited, at Pelican's option, to
replacement or repair of Covered Items by these warranties, labor is not covered. These warranties do
not cover replacement filter cartridges, elements or lamps. Prior to return or repair of Covered Items, the
customer must obtain a return goods authorization number from Pelican by/at and at Pelicans option,
return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties
will be returned prepaid standard freight to the original point of shipment. Expedited freight options are
available at customer expense.
No warranty is made, and is explicitly excluded, with respect to defects or damages due to neglect,
misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God,
or freezing. These warranties apply only to the original registered owner so long as the owner owns/lives
in the home in which the unit was originally installed. Customer must register their system with Pelican
within 90 days of purchase* in order to obtain a warranty. Warranty will discontinue after the unit is
removed from the location where it was originally installed. Warranty begins on the date of delivery of
product to the customer. Improper maintenance of system (ie not replacing filters or media, for example)
on time will be considered "neglect" and explicitly excluded from the warranty. Installation of any system
on water conditions outside of or beyond the recommended specs of any system voids any warranty.
Pelican gives this warranty to the original owner/customer in lieu of all other warranties, express or
implied, including without limitation any implied warranties of merchantability or fitness for a particular
purpose or treatment of certain water and hereby expressly disclaims all other such warranties. THE
WARRANTIES PELICAN GIVES IN THE ABOVE PARAGRAPHS ARE EXCLUSIVE, PELICAN DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTY
OF WORKMANLIKE PERFORMANCE. Pelican's liability hereunder shall not exceed the cost of the product.
Under no circumstances will Pelican be liable for any incidental or consequential damages or for any other
loss, damage or expense of any kind, including loss of use, arising in connection with the installation or
use or inability to use the Covered Items or any water treatment system the Covered Items are
incorporated into. These warranties are governed by the laws of the state of Florida and may change at
any time without notice..
*Failure by California and Quebec residents to complete the product registration form does not diminish
their warranty rights.
**For all orders placed on or after June 3rd, 2011.
Rev B